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Dawn Hood1303 S. JonQuil StreetBossier City, LA 71112
SUMMARYSuccessful leader in Business Development and Accounting, driving up revenue and profit growth, including professional experience in divestitures, start-up, company closures and entity transfers/sales. Management level expertise cover Operations, Mergers, Acquisitions and Internal Transitions. Organized, managed and restructured companies with 12 employees up 500 employees from Human Resource to Accounting and Bookkeeping needs. Track record proves increase in customer satisfaction via improved processes/productivity and employee moral. Innovative leader: builds and executes plans that improve revenue and profit. Result Driven Motivator
KEY QUALIFICATIONS Stream Line
Procedures Mergers -
Management Organizational
Change Collections
Management Personnel
Development Multiple Entity
Accounting Customer
Relations Resolution
Management Training internal
and external Vendor Relations Budget/Goal
Planning OSHA Safety
Certified
PROFESSIONAL EXPERIENCEON HOLD MARKETING COMPANY, Shreveport, LAElite marketing company providing alternative and innovating ways to reach your customers from custom recordings for on hold messages to alluring scenting machines for in store customers for more than 21 years of family service covering international boundaries of success.Accounting Collections Specialist 2014-presentGenerated increase in monthly income from sales as well as maintaining less than 3% AR due to streamlining processes and setting up policies.
Maintained AR at a steady 3% or less Increased monthly income from sales $10,000 or more Streamline procedures and generate policies for accounting department Increased customer relations in Business to Business collections Generated follow-up process for all clients sent to collections company Surpassed quarterly review goals without fail
U.S. ARMY NATIONAL GUARD, LouisianaA government program that speaks for itself providing help, aid, assistance, protection and care to those in need of a soldier by their side.E4-Logistician/88M 2011-presentGraduated top 10 of training class named on the Commanders List which includes obtaining both mental and physical challenges and ability tests.
Dawn Hood1303 S. JonQuil StreetBossier City, LA 71112
Fully trained in U.S. Military combat and transportation for all military grade vehicles
Hold daily, weekly and monthly safety meetings Supervise teams/groups up to 100 soldiers strong Obtain, Research, Plan and Execute projects, missions and more
CONTRACT/SELF-EMPLOYED, Louisville, KY-CABO, LA 1994-presentIn an effort to stay gainfully employed, continue learning and obtain flexible hours for family life contract, part-time and short-term jobs filled life on a daily basis.
Merger manager presenting new ideas, policies and standards of business operations
Hold training meetings for management team on accounting policies and functions, enforce policies
Work within set budgets Re-design and adjust non-functional policies for internal businesses and
company Find and correct accounting errors in prior accounting periods, close
accounting period Post daily sales, journal entries, reconcile banks and credit card
statements, A/P, A/R and Payroll Membership billings, liens, AIA Sub-Contractor billings, student account
billings Prepare, present and discuss financial status, goals, budget reports and
plans with committed funds Tax returns personal and corporate, quarterly and annually Maintain clients and vendors, establish new business relationships,
process and handle customer objections Reduce cost by implementing new processes and flow of information
within the company Research of new items and perform cost analysis, maintaining supplies to
37 locations Process all purchase requests into purchase orders, research invoice
discrepancies and corrections Quality control, Shipping and Receiving, create, design and implement a
functional stock room Substitute Teacher, Desoto Parish
U-HAUL, Shreveport, LALong standing company providing quality service, materials and rental equipment for the do-it-yourself mover since 1945. Founded by Navy Veteran in his efforts to move his family back home after his time in service.GENERAL MANAGER 2013-2014
Dawn Hood1303 S. JonQuil StreetBossier City, LA 71112
While driving sales up in all areas and maintaining above average storage rentals during construction, after a short term this location was obtaining awards and meeting or surpassing monthly goals.
Forklift certified Hold daily, weekly and monthly safety meetings for all employees Purchase and maintain all safety equipment via OSHA and company
regulations Manage, hire, train and schedule 20-25 employees in a
service/retail/construction environment Work within set budgets, surpass goals on monthly and yearly basis Maintain clients and vendors, establish new business relationships,
process and handle customer objections Quality control, Shipping and Receiving, create, design and implement a
functional stock room Put this location back in the top 100 in hitch sales Maintain marketing advertisements for location
ROBERT MATTINGLY & SONS, INC., Louisville, KY location closedA family owned and operated Construction Company handed down several generations. Specializing in Commercial and Residential construction.Accounts Payable and Billing Specialist 2006-2009 Redesigned company policy and procedures on Purchase Orders and turn around time on AP and AIA Billing payouts, reducing aged payables 100% and increasing contractor relations.
Present new ideas, policies and standards of business operations Hold training meetings for management team on accounting policies and
functions, enforce policies Re-design and adjust non-functional policies for internal businesses and
company AIA Sub-Contractor billings Maintain clients and vendors, establish new business relationships,
process and handle customer objections Create/restructure the process of renting equipment and purchase orders
to eliminate extra costs Reduce cost by implementing new processes and flow of information
within the company Track ongoing construction jobs ranging from 30-50 Research of new items and perform cost analysis Process all purchase requests into purchase orders, research invoice
discrepancies and corrections Quality control, Shipping and Receiving
SHPS, INC., Louisville, KY
Dawn Hood1303 S. JonQuil StreetBossier City, LA 71112
Successful third party Human Resource Company providing services from FSA and commuter account tracking to on call nurse services, SHPS provided a way for our clients to be sure they provided top notch benefits to their employees.Benefits Representative 2001-2006Quickly becoming a team lead and stepping into a training and account specialist role this position encouraged growth and challenges on all levels.
Supervisor experience up to 100 co-workers Account Specialist Team Lead for major clients, 75 co-workers Merger manager presenting new ideas, policies and standards of business
operations Hold training meetings for management team Create and adjust on-line training modules and tips for other employees Work within set budgets, meet and surpass goals on monthly and yearly
basis Re-design and adjust non-functional policies for internal businesses and
company Track, process, research employee leave time, (FLMA, STD, LTD and
other work related leaves) all Flexible Spending, Commuter Accounts and Cobra Insurance
Research, recommend, and negotiate with IT to correct problem areas Reduced debt of uncollected funds from over $20,000 to less than $1,000
within six months Process and handle customer objections
EDUCATION/CERTIFICATIONSAshford University, Bachelor Degree, Education Department, Graduate 2011Jefferson Community College, Associates Degree, Real Estate, Graduate 2003Colorado Technical College, Bachelor Degree, Accounting, Non-GraduateOSHA 30 Hour Construction Certified, 2014
COMPUTER PROGRAMSProficient on Mac and PC computers, On-line web based programs, ADP, Filemaker, aACE 4, Lotus 1-2-3, Lacerte Tax, Sales Tax Manager, ProsystemFX, QuickBooks, QB Enterprise, Fore! Reservations, Timberline, AS400, Peachtree, Core, Peoplesoft, Blue Pumpkin, Microsoft Word, Excel, Power Point, Access, Outlook, Pegasus Mail, E-time and other Sage products
