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Managed Services ‐ BackupDave Debre – P51 Computing Strategies
Discussion Topics List;
�Definition of Managed Services�Backup Systems of the Past�Current Backup Alternatives�Advantages of Redundancy and Offsite Data Storage�Risks of Offsite Data Storage�Checklist for Peace of Mind
Managed Services; a definition
�A managed service is one that is provided and managed by a vendor, or serv�Microsoft Office 360 and Google Docs provide Office type application access�Kindle or Kobo providing access to books, magazines and newspapers.
Backup systems of the past
�Tape Systems�Magnetic tape in a cartridge system�Tapes had to be changed�Lower capacity required backup planning�Labour intensive with mixed results
Current Backup Alternatives
�Hard Drive Systems�External Hard drives attached via USB�Larger Capacities�Faster Backup�Still have to be changed and taken off‐site�Lost media and privacy concerns
New Media for Backup Systems
�Solid State Media�No Mechanical Weakness�High Cost for Large Capacity�USB Memory Stick �SD Memory Card
�SDSC max 4gb, SDHC max 32Gb, SDXC max 2Tb�Solid State Hard Drive
On‐line Backup Service
�Redundant backup of Operating System�Done sporadically�Takes extra time and space
�Daily Backup of changed files�Takes less space and time�Choose Differential or Incremental�Beware of large changes in data sizes
Online Backup Service
�Reports supplied by vendor�Confirm successful backup�List files archived
�Test recovery routine�Confirm that files are easily recovered�Vendor or Client expected to do recovery
Risks of Off‐site Data Storage or Backup
�Security of Storage Media�Encryption of Data or Data Stream�Privacy Regulations Relating to Data Storage�Quick Access to Stored Data�Fall‐back Procedure in Case of No Network
Peace of Mind Checklist
�Define Complete Disaster Recovery Plan�Test Data and System Recovery Systems�Have a Backup to the Backup Plan�Follow Proper Data and Media Storage Regulations�Allow for Future Storage Growth�Check References and Credentials of Service Provider�Review Contracts for Liability and Performance Claims
Virtualization, the Cloud, the Next Step
�Virtualizing the Complete System�Hotswap in Case of System Failure�Local or Cloud Hosting�Hosting Systems and Data in the Cloud�Preparing for Cloud Failure�Same Rules for Data Storage and Encryption