Data center relocation needs – physical infrastructure availability

evaluation and standardization

Martin Puš, SYSTEMING Prague, 4th October 2016

DC relocation process

16

• What – Reason of relocation? – What to remove and what to leave behind?

• How – Equipment with special attention needed? – Costs?

• When – When to move? – Bundles or all at once?

• Preparation – The longest part of the process – Procurement – Coordination of all parties and

activities

• Move – Transport – Installation – Connection – Test – Project Review

DC relocation costs

• Resources Internal employees (IT people, managers) Time spent on the project, overtimes, bonuses, trainings etc. External Partners (Vendors, Consultants, Project Manager) Consultant and Project Manager fees, Vendor expenses etc.

• Equipment expenses

Hardware and Software upgrades, Network cabling, Network connection, Rental/Lease of equipment Facility expenses

DC relocation costs

• Moving Moving company, Packing material, Travel, Hotel/accommodations, F&B Security company fee,

• Miscellaneous:

Lease and terminations fees Licensing fees Insurance

• Old site disposal

Cleaning fees, Environmental disposal fees, Vendor disposal fees

DC relocation risk

• Construction/Build - Does not meet requirements - Requirements were wrong - Cabling/power not completed on time

• Network - Insufficient funds for min. hardware & network - H/W Delivery, DOA - Incorrect design - IP addressing schema fails - Performance issues with WAN Links

• Organizational - Insufficient budget or budget over run - Timetable for move not approved or not workable - Cabling/power not completed on time

• Systems failure during migration track - Systems fail on cutover day - Full and adequate understanding of the complexities and iinterdependencies of systems and application.

DC relocation risk

• 3rd Party Issues - Key 3rd party staff (Relocation specialist) unavailable

• Resources - New Technology - The system staff is not familiar with

virtualization technologies planned for the project - Business resources unavailable for user acceptance testing - Relocation preparation affected by day to day operations and other projects

• Project Management Risks - Inadequate project definition - Project plan deficient - Lack of communication

• Security Risks - Logical threats - unlabeled equipment - Data is corrupted during move - Machines won't start after move - Infrastructure not working (UPS, Network etc). - Loss of passwords, system documentation

New site selection Acceptance criteria for new Data Centre: • Location

Flood risk, Earthquake zone, Flight corridors, Risk from traffic Access (Distance, traffic situation etc.)

• Safety Infrastructure protection (Tier level) Physical security (Security agency, CCTV, Access control system, fence, separate room or cage etc.)

• SLA Price level definition Assurance by provider Requirements/limitations for customer (e.g. type of equipment, access for employees)

• Provider stability Financial situation Insurance Reputation

• Connections Power supply

o Size o Quality o Number of independent lines

Network providers

Methodology

Right methodology is composed of key selection factors to ensure an effective investment. These factors, or criteria, provide a holistic evaluation of alternatives, but also a succinct exercise to avoid analytical paralysis, or being overwhelmed by internal and external input.

Service quality Compliance Opportunity Financial Risk Sustainability

Evaluation

Quality assurance of evaluation: • Each proposal was evaluated separately • Each group was evaluated by a separate professional • Matrix is submitted without a weight determination

Inputs: • Information mentioned in the proposal • Information obtained from the physical site inspection

Evaluation Po

wer

Sup

ply

1) Floor space 16) Power socket diagram 2) Floor load 17) Dedicated cabinets 3) Power density 18) Lightning solution 4) Power supply document quality 19) Cable trays management 5) Power supply line availability quality 20) DC Classification 6) Power component ratings 7) Privileged utility power supply 8) Witness test on generators 9) Load bank test of power supply chain 10) Power supply cabinet location 11) Power components regular revision documented 12) Technological capability 13) Voltage compliance 14) Static electricity and floor resistance 15) Extension and reduction of required capacity

Evaluation Co

olin

g

21) Environment 22) Cooling supply document quality 23) Cooling supply line availability quality 24) Cooling component ratings 25) Witness test on chillers 26) Witness test on CRAC 27) Load bank test of cooling 28) Cooling flow 29) Sharing of the load 30) Cooling capacity ratings 31) Clean rooms standard 32) Environmental monitoring sensors 33) Technological capability 34) Cooling compliance (cooling parameters) 35) Extension and reduction of required capacity 36) DC Classification

Evaluation O

pera

tion

37) 24/7/365 FTE presence or site overseeing 38) Responsibility matrix 39) SLA compliance 40) Flexibility within the proposal 41) Speed of extension implementation 42) Operation process documents 43) Experience of DC operation team 44) PUE decreasing policy 45) Project re-location personal back up 46) Power supply stability report 47) Hazardous substances 48) Waste or rubbish 49) Periodical non ICT testing 50) System management processes 51) Support team makeup and escalation procedures

Evaluation Se

curit

y

52) PCI DSS implementation – BUILDING 53) Physical safety of access to space quality 54) Perimeter safety quality 55) Other physical safety policy quality 56) Fire safety/fire extinguishing quality 57) PCI DSS implementation - DATA ROOM 58) ISO 270001 implemented 59) RFID, Biometric or Card Access systems, CCTV camera systems, vibration sensors, motion detectors and other technologies 52) Mechanical and physical protection 53) Safety management/process 54) Natural disasters 55) Potential risk analysis

Evaluation O

ther

s

64) Optical cable / carriers 65) Unpacking/storage guaranteed 66) Moving line/path quality 67) Authority approvals ready/documented 68) Access/moving details 69) Customer control panel and management portal 70) Minimum requirements for parameters in reporting output

Evaluation Ri

sk

71) Planning need/done 72) Moving plan methodology 73) Development of Migration Strategy 74) Reserved capactiy 75) Potential extension 76) Establishment of the project team 77) Vendor selection criteria 78) Financial evaluation 79) Misleading responses of candidate 80) The evaluation matrix misleading 81) Corporate rules 82) Not reached the standard by candidates 83) Candidates convention

The successful completion

Competence, Skills, Understanding, Time interest, Team cooperation, Leadership of project team