Data Center Infrastructure Management (DCIM)

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How to Sell. Data Center Infrastructure Management (DCIM). Learning Objectives. Explain what the market trends are Describe how to overcome objections Provide an overview of the different target buyers Outline the different DCIM competitors. Market Trends. Market Trends. Legend. - PowerPoint PPT Presentation

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Data Center Infrastructure Management (DCIM)How to Sell

#1Welcome to Data Center Infrastructure Management or DCIM How to SellLearning ObjectivesExplain what the market trends areDescribe how to overcome objectionsProvide an overview of the different target buyersOutline the different DCIM competitors

Schneider Electric22At the completion of this presentation you should be able to:

Explain what DCIM isProvide an overview of the StruxureWare Data Center Operation SuiteOutline the different modulesDescribe its interoperability with other offersList accessories & services

Market Trends#3So, lets start by looking at the market trends

Certainty it will happenLowerHigherPotential degree of impactLowerHigherNoiseContextsMajor uncertaintiesTrends++LegendIncreasing complexity due to higher densities and the mix of new/old technologyVolume growth is in High-end L/XL enterprises in mature markets+Regularory Compliance in mature markets+Balance of power shift towards China dictates move to localize offer+Co-Location segment maintains strong growth +Virtualization enables Cloud for most businesses+Rising energy prices continuously drive towards green & efficiency+Security concern both in cyber terrorism and physical security++++Market Trends++++Schneider Electric#Here we see a graphical representation of some of the major trends impacting the Data Center Software Market. The trends in the top, right-hand corner are those which have the potential to increase the PAM overall, as well as have an impact on customer value. These trends include: Increased Complexity of the data center due to higher densities, increased usage, different demands etc.Volume growth is in High-end L/XL enterprises in mature marketsRegulatory requirements seen in the mature marketsBalance of power shift towards China dictates move to localize offerCo-los maintains strong growth and is increasingly a focus for DCIM, but with a need for a slightly different offerVirtualization, enables cloud computing for most businesses, but with applications shifted around from one virtual server to another at increasing speeds, it may cause the potential for hotspots - a great opportunity for DCIM.Rising energy prices continuously drive towards energy efficiency and green initiatives, reducing the carbon footprintSecurity concern both in cyber terrorism and physical security

Whats being said about DCIMDCIM market is estimated to be worth $240m in 2011, growing to $1.2 bn in 2016. The 451 Group, Tier1 Research, 2011 Data Center Infrastructure Management (DCIM) is truly one of the only areas, where facilities and IT meet to think about the business backbone in a tactical and strategic manner. IDC, 2010Inhibitors to DCIM adoption are cost, functionality issues, the difficulty of creating and maintaining asset databases, and commitment to simple in-house tools The 451 Group, Tier1Research, 2011Widespread belief among data center operators that it is possible to manage data centers without physical infrastructure management tools.

APC By Schneider Electric, White Paper 107, 2011Energy savings from well-managed data centers can reduce operating expenses by as much as 20%. Gartner Research, 2010Schneider Electric55Some of the comments made by various analyst firms on the topic of DCIM5Overcoming Objections#6Now we take a look how to overcome objections from customersMain benefits of DCIMProblem How DCIM can help Managers over-provision for power and cooling.Accurate modeling or monitoring reduces waste.Managers arent always sure where to place servers.Software identifies optimal placing of servers.Managers cant account for energy use, or map energy or carbon use against servers, services and workload.Measures and links utilization and power use.Managers dont know how well they are doing; performance metrics are inaccurate or difficult.Can create instant metrics.Managers dont always know what all power-drawing devices are doing if anything.Identifies all power-drawing devices and monitors behavior.Hotspots and other problems detected late, or by staff in aisles.Potential problems identified before they occur.

#DCIM is well-positioned to help customers overcome their data center issues, and the table here helps outline some of the main problem areas and how DCIM can help.7Main benefits of DCIMProblem How DCIM can help Managers cant see solutions to problems in spite of wealth of data. Often uncertain about best option.Key data available in one integrated application. Available power, space and cooling are unused, despite shortage where its needed. (Stranded capacity)Mismatches in availability and demand of power, space and cooling are identified.Raising of temperature set points, use of free air and other energy-saving innovations deemed risky. Changing environmental and energy use quickly picked up and acted on.Managers dont know how well they are doing; performance metrics are inaccurate or difficult.Detailed reports of power use/carbon and cost available to executives.Executive and legal requests for power, carbon and efficiency data cannot be met easily.Software can map power-consumption patterns against ideal or normal patterns and spot anomalies.

#We continue to look at the problems that DCIM can solve8From Problem To Solution MappingMissed market opportunities, revised customer loyalties, and even failed companies.Enables proactive simulation of changes to data center infrastructure. Provides alarming to notify appropriate personnel of critical issues.

Leads to inefficienciesand capacity constraints.Assures the optimal placement of assets within the rack.Assures that your physical infrastructure provides the redundancy, backup time and availability required. Value Propositionis a priority because of .Operationally inefficient and missed expectationThe need to control operational costs Controlling energy costs at facility levelDowntimeWasted Rack Space Delayed Server DeploymentWasted EnergyLost Man Hours Operating Outside of Design ParametersInadvertent downtimeProvides your current & historical PUE, as well as energy & cost analysis of your subsystemsEnables the capturing of the root cause of a problem and identification of the IT impactSingle view of current status and alarming capability of critical issues#Mapping problems to a value proposition is key. Downtime is a priority for the customer because it could mean missed market opportunities, revised customer loyalties and even failed companies. DCIM can help through proactive simulation of change to data center infrastructure. It provides alarms to notify appropriate personnel of critical issues.9Make informed decisionsAn intelligent model combined with live data provides a holistic view on data center operations, guides in optimal location of new equipment and details the impact of any planned changes.Market LeaderRecognized by analysts as market leader, providing the most comprehensive package of DCIM software from asset and capacity management to business dashboards.

Built on Shared KnowledgeSchneider Electric designs and manufactures physical infrastructure equipment so all software is built on the shared knowledge within the organization

We Listen to our CustomersIn Schneider Electric we always strive to deliver the best operating software for data center customers, and take customers issues into considering when planning the next release

Dedicated Service TeamThe Certified Engineers have completed a rigorous training program and extensive testing process to ensure your solution is configured according to manufacturer specificationsDifferentiating Us From CompetitionStandard ProductsStruxureWare for Data Centers is a suite of standard products that can be deployed with minimal service efforts, making upgrades hassle-free while ensuring highest level of quality.#10There are a number of characteristics that differentiate StruxureWare Operation from our competitors. These differentiators include:

Informed decisions based on real-time measured data, unlike other management tools, based solely on information gathered periodically.Schneider Electric is a recognized leader in the DCIM market spaceStruxureWare for Data Centers offers standard products, easily deployed with highest level of quality A dedicated service team of Certified Engineers The software is built on shared knowledge within the organizationLast but not least, we listen to our customers

10Personas#11Lets talk about the customers, and get to know them a little betterWho Is The Target Buyer/Stakeholder?Facility Manager IT ManagerCIO/CFOEric, 47 years old

Responsibility Fulfil SLA on continuous operation of data center

Key Concerns Data Center Health Available Power, Cooling, Space Optimise Running of Data CenterAvailability and uninterrupted service

Information Sources Web, technical eMagazines, Conferences

Key Partners/ Influencers CIO IT Department Facilities Department Physical Infrastructure Vendors Industry Peers

Jeff,40 years old

Responsibility Availability of Network Hardware, Servers, Networking Equipment, and Storage Devices

Key Concerns Integrity and availability of Information Systems Where to install next piece or rack-mount equipment Disaster recovery & Security

Information Sources Web, IT Magazines, IT Conferences

Key Partners and Influencers CIO Data Center Operations Industry Peers Chris,48 years old

Responsibility Management of the Entire Company Financially accountable to the Board

Key Concerns Cost of Running a Data Center Efficiency and Uptime to Service the BusinessFinancial considerations

Information Sources Business Magasines/ Business Conferences

Key Partners and Influencers CFO Peers IT Department Data Center Operations

#1212StruxureWare Operations Target Buyers include: Data center Managers, IT & Operations Managers, CIOs and CFOs responsible for reliability and cost of the physical infrastructure, and Facilities Managers. Compelling events that drive purchasing decisions include:The physical infrastructure available to support servers and other IT hardware to meet the changing needs of the businessThe current and future capacity available in terms of space, power and coolingThe required redundancy and backup time available

Target Buyer Facility Manager

What keeps Eric up at night? Planning to modify or add to the installed physical layer of the Data Center Checking the Health of the Data Center Optimization of the Cost of Running the Data CenterHuman Error/ResourcesPhysical ThreatNeed Answers to Questions Like?What is my cooling demand/power utilization?What is the actual capacity of the data center?What will happen if I move equipment? How many racks are in my data center and where are they?What is my data center efficiency? And in PUE? When am I going to run out of capacity (power)? What are my physical infrastructure trends over time?How does virtualization impact the operation of my data center?

Looking to Optimize the Current Capacities of the Data Center? #13One of the 3 target buyer is the Facility Manager, were calling him Eric, who is looking to optimize the current capacities of the data center.He is responsible for running the data center, and is mainly concerned with the physical layer in the data center, and the efficiency aspects of the facility.Weve outlined what keeps Eric up at night ad the questions he is likely to want to get answers for.

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Exposing the Pain of the Facility Manager How do you locate hotspots in your data center?How do you determinewhere you have power/cooling capacity to deploythe next server?How do you keep track of current capacity andforecast future needs?How are you notified of problems in your datacenter before theybecome critical?How do you know howefficient your datacenter is, down to the server and CPU-level?Have you ever had an unplanned down time event?Do you tell ITabout the new power setups?How do you know whereequipment is located and what applications it runs?Would you like to be able to monitor your entire physical infrastructure, Including 3rd party devices?

Facility ManagerSales Consultant Ive got some questions for youDo you have skilled resources with the bandwidth to configure the data center management solution?#1414These qualifying questions are meant to uncover the Facility Managers need for DCIM.

They include:How do you determine where you have power/ cooling capacity to deploy the next server?Would you like to be able to monitor your entire physical infrastructure, Including 3rd party devices?How do you keep track of current capacity and forecast future needs?How are you notified of problems in your data center before they become critical?How do you know where equipment is located and what applications it runs?Do you tell IT about the new power setups?How do you know how efficiency your data center is, down to the server and CPU-level?

Need to Value Map For The Facility ManagerWhats the real-time status of my data center today?NeedDo I have enough power and cooling to deploy the next blade server without impacting existing equipment? New technology is making computing environments more dynamic, understanding the demand and supply side of power, cooling and space in a physical infrastructure environment is more crucial than ever before.Why a Priority ?Could violate capacity limits. The higher the density of your data center, the more important it is to know the effect each physical change will have on power/cooling.How are you notified when there is an event in your data center?QualifyWhat is the process when you need to add equipment to the data center? Has a cooling, power, or space issue occurred lately? StruxureWare Data Center Operation provides immediate locations based notification when an event occurs in your physical infrastructure. The Schneider Certified Engineer will establish alarm notification according to your preference.=S= SolutionData Center Operation: Capacity demonstrates the impact of planned changes and provides an optimal location recommendation. Our services ensure you have the data to make educated decisions.Knowing the current status of your data center ensures the availability of your physical infrastructureValue PropositionReduce unplanned downtime caused by overloaded physical infrastructure through informed decision making. Assurance that physical infrastructure provides redundancy, backup time, and availability required. #1515Here we see a table that contains some of the issues and solutions for the Facility Manager. Note that the major value that Schneider offers is that the solution is configured by a Certified Engineer.

Target Buyer IT Manager

Need Answers to Questions Like?

Will this new server impact my SLA or capacity plan?Will I cause downtime if I move this piece of equipment?What is the power draw on this piece of equipment?What is the available kW power at the rack level?Which of my servers run Windows 2003, service pack 2?Have I maintained my planned redundancy?Do I need to spread out my blade servers to ensure reliable operation?What Keeps Jeff Up at Night?

Availability of physical infrastructure to support servers and other IT hardware to meet the business needs Power, cooling, and spaceRedundancyHuman Error/Skilled Resources

Looking for Guidance on Where toInstall the Next Rack-Mount Equipment in their Data Centerwithout Violating Capacity Limits(i.e., Power, Cooling, Space, etc.)#The next one of the target buyers is the IT Manager, were calling him Jeff, who is looking Guidance on Where to Install the Next Rack-Mount Equipment in the Data Center without Violating Capacity Limits(i.e., Power, Cooling, Space, etc.)He is responsible for the availability of the physical infrastructure to support servers and other IT hardware to meet the business needs Weve outlined what keeps Jeff up at night ad the questions he is likely to want to get answers for.

16Exposing the Pain of the IT and Operations Manager

How do you forecast workload and future investment to Sr. Mgt.?

How do you keep trackof remaining capacity andforecast future needs?How do you know whichservers run Windows2003, service pack 2?

How do you know thepotential impact of changes?

What do you do when you need more serversin your data center?IT Manager Sales ConsultantDo you tell facilitiesabout the content of thenew servers?Where do you store yourIT assets lifecycle information? Ive got some questions for youHow is your data center set up to handle virtualization and cloud based technology?

Do you have skilled resources with the bandwidth to configure the data center management solution?Do you know what IT assets you have and how much capacity they are running at?#1717These qualifying questions are meant to uncover the IT or Operations Managers need for capacity management.

They include:How do you forecast workload and future investment to Sr. Mgt?How do you keep track of remaining capacity and forecast future needs? How do you know which servers run Windows 2003, service pack 2? Do you know what IT assets you have and how much capacity they are running at?How do you know the potential impact of changes?What do you do when you need more servers in your data center?Do you tell facilities about the content of the new servers?Where do you store your IT assets lifecycle information?How is your data center set up to handle virtualization and cloud based technology?

Need To Value Map For The IT ManagerWhen unplanned downtime causes loss of business due to unexpected cooling needswould it help if you had the ability to predict the expected life of the data center based on growth trends of power, cooling, and space?NeedThe availability of the physical infrastructure. Why a Priority ?Downtime in critical systems results in missed market opportunities, revised customer loyalties, and even failed companies. QualifyHave you ever had an unplanned downtime event?=S= SolutionStruxureWare Data Center Operation provides real-time updates on the current health and status of the data center. Data Center Operation: Capacity enables planning by taking the data center as it currently stands, simulate the effect of alternative future growth and highlight the potential impact on power, space, and cooling. Our certified engineers will configure your solution to free up IT staff to attend to their day to day data center management activities.Value PropositionAssurance that your physical infrastructure provides the redundancy, backup time, and availability required now and in the future.

#1818Here we see a table that contains some of the issues and solutions for the IT Manager.

Target BuyerCFO/CIO

What keeps Chris up at night?Expected life of the data center ROI of the data center?Uninterupted Service deliveryNeed to answer questions like

Have we met our regulatory requirements?What is the cost of running a data center? What is the expected life of the data center?How do you measure your data centers performance?How do you know if an energy efficiency initiative succeeded? How do you currently negotiate power supply contracts with utilities?

Looking for Financial Impact and How to Reduce Unplanned Downtime#The last target buyer were looking at is the CxO, in this case were calling him Chris, who is looking Financial Impact and How to Reduce Unplanned downtime.He is responsible for the ROI and expected life of the data center, as well as uninterrupted service delivery. Weve outlined the questions Chris is likely to want to get answers for.

19Keeping Customers Happy

Software Support Contracts and Hardware Warranties

Why sell Software Support Contracts?Complete support for the entire product operational lifeMandatory for any technical support Mandatory for any software version upgrades (which are free)Industry standard for any software purchases customers expect to have ongoing support24x7 toll-free assistance for EMEA and U.S. 8x5 support for LAM, APJ and GCNTracks service registration along with the service expiration datePeace of mindAdd-on sales opportunity

What do I sell?Support for the 25 base nodes received free with each StruxureWare ExpertSupport for all additional license keys purchasedHardware warranties for new servers and any that have fallen out of warranty (optional)

#20An important aspect of keeping customers happy include selling them the right solution including Software Support Contracts!

The reason why we want to sell Software Support Contracts is because it provides: Complete support for the entire product operational lifeIt is Mandatory for receiving any technical support It is Mandatory for any software version upgrades (which are free)It is an Industry standard for any software purchases customers expect to have ongoing supportOur support means 24x7 toll-free assistance for EMEA and U.S. and 8x5 support for LAM, APJ and GCNIt tracks service registration along with the service expiration dateFinally, it provides peace of mind and an add-on sales opportunity20Keeping Customers HappySoftware Service

Why sell Software Services?Schneider-Electric Certified Engineers Deep technical skills and manufacturer best practicesMinimize risksLeverage your software management solution as quickly as possible. Peace of mindAdd-on sales opportunityOptimized solution through industry best practicesUsing Schneider-Electric Global Services ensure customer IT resources are available to handle their day to day needs.

What do I sell? Schneider-Electric offers Standard , Pick to Order , and Customized services to implement the complete data center management solution.

#21Another aspect of keeping customers happy and enable them to make the most of their software is by selling them Software Services!

Advances in technology have created challenges for the IT manager. The need for greater visibility into data center operation is clear. As part of the Schneider Electric vision, the Schneider-Electric Certified Engineers have a focus on whats happening in the data center today, tomorrow, and in the past. We have deployed the latest technology to provide you with tools to monitor, manage operations, capacity, and energy efficiency. We come to you with deep technical skills and manufacturer best practices. With an Schneider-Electric Certified Engineer your risks are minimized allowing you to leverage your software management solution as quickly as possible. 21Handling Questions

I have a non-Schneider data center; can I still use the StruxureWare for Data Centers Software solution? Yes, the portfolio supports multi-vendor equipment.

Can your software manage cooling capacity for perimeter equipment? Yes, the portfolio supports any type of cooling equipment from any manufacturer.

Can StruxureWare Data Center Operation run without StruxureWare Expert? Yes, however, we do recommend running StruxureWare Expert for monitoring purposes.

Must I have a maintenance contract for both StruxureWare Expert and StruxureWare Data Center Operation for year one? Yes, our goal is customer satisfaction and we believe access to new features and bug fixes is necessary to achieve this goal.

I dont want to set up the system; can Schneider Electric or a partner do this for me? Yes, there are various service installation and configuration offerings from which to choose.

What are the requirements for installing StruxureWare Data Center Operation? For 7.0 and onwards you must purchase a new server in order to run StruxureWare Data Center Operation. #2222Here we have provided some of the more Frequently Asked Questions you may receive from customers or partners, and suggestions on how to address them.

Some of the questions you may hear include:

I have a non-Schneider data center; can I still use the StruxureWare for Data Centers Software solution? Yes, the portfolio supports multi-vendor equipment.Can your software manage cooling capacity for perimeter equipment? Yes, the portfolio supports any type of cooling equipment from any manufacturer.Can StruxureWare Data Center Operation run without StruxureWare Expert? Yes, however, we do recommend running StruxureWare Expert for monitoring purposes. Must I have a maintenance contract for both StruxureWare Expert and StruxureWare Data Center Operation for year one? Yes, our goal is customer satisfaction and we believe access to new features and bug fixes is necessary to achieve this goal.I dont want to set up the system; can Schneider Electric or a partner do this for me? Yes, there are various service installation and configuration offerings from which to choose.What are the requirements for installing StruxureWare Data Center Operation? For 7.0 and onwards you must purchase a new server in order to run StruxureWare Data Center Operation.

See additional Questions and Answers in the FAQ, available in the Sales Tools Portal!

The Opportunity#Now to the opportunity23New entrants

CustomersVendors60+ start-ups and DCIM adoptersVolume growth is in High-end L/XL enterprises in mature marketsNew economies continue to show growth potential but from low volumesVerticalsFinanceCo-losGovernmentHealth careCommercialization of DCIM technology challenges start-ups who are on the verge of bankrupcy leading to innovations up for grabsMarket status and outlook 2012Trellis will be delayed again or reduced scopeFramework positioning good for usClose to Oracle?High burn rate running out of cash?Funding issue ( More VC, IPO, pick-up by Eaton, BMC)Will see them more in AMS+APJ and perhaps EMEAPicked up by Visual Design Sol. for $3.2MStruggleChallenge to raise money (VC)DCIM category is growing in popularity and hyped-upDCIM market growth and size 2012: $332M with 34% growth* (IDC, 451-group, =S=)Confusing category - still lacking clear definition DCIM market

The DCIM market is complex, but if broken into the 3 areas of customers, market and vendors this is the current status:

In the mature markets volume growth in the high-end L/XL enterprises, whereas the new economies continue to show growth potential, but at the low volume-endThe interesting verticals are: Finance, Col-los, Government and Health care.The DCIM market for 2012 is around $332M with a 34% growth rate.The DCIM category is growing in popularity, but is still suffering from a lack of clear definition and it still proves to be a challenge to raise moneyThere is a large group of nearly DCIM vendors, who are still on the outskirts of the market.Commercialization of DCIM technology challenges start-ups, who are on the verge of bankrupcy - leading to innovations up for grabsMain vendors out there are: Emerson, nlyte, Raritan and Rackwise, with a few newer entrants like Fieldview and Panduit.

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Data Centers Become LargerAdding the 46% shareFortune-500 companiesCustomers with multiple sitesData centers with 800 racks or moreData centers with high redundancy and availability needsFollow ISX (SME), Schneider (L/XL) and software (ALL) opportunitiesExtending our PAM to include L/XL market

#What we traditionally call the data center market is now increasing in size, as we extend it to include the L & XL marketIt currently adds up to a 46% share of the marketConsists of Fortune-500 companiesThose are customers with multiple sitesOwning data centers with 800 racks or moreIn addition, those are data centers with high redundancy and availability needsTo get them - follow ISX (for the small-medium data centers), Schneider (for the L/XL) and ALL software opportunities

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Hit where the opponent is weakAvoid and disable opponent strengths#Try to strike at the competitions weaknesses.26Competing...Be Honest and TrustworthyApproachLearn all about the BusinessKnow What Makes Your Customers BuyIdentify the Weakness of Your CompetitorsDetermine Your Vulnerable SpotsPractice Your Closing TechniquesPromoteKeep Your Eyes on the Ball Solving the Customers ProblemOur StrengthsCompetitor WeaknessAvoidFalling into the Feature-to-Feature Ditch Drive the Customer in your DirectionTechnical derailOur WeaknessComptitor Strengths

#We advise you to be Honest and Trustworthy when you are competing. Approach it by: Learning all about the BusinessIdentifying the Weakness of the CompetitionAvoid falling into the Feature-to-Feature Ditch instead drive the Customer in the direction StruxureWares strengths

27Competitive movesPartial ProductSuiteNew EntrantsMain threatsKey differentiators & how to winData Center Life Cycle Solutions (DCIM + Services)Modular, Scalable ApproachEase of Implementation(Certified Engineers)Promote a DCIM SolutionHighlight our modular Ease of implementationBecome the trusted advisorBecome a Trusted Advisor

Schneider Electric#There are many vendors out there claiming to have a DCIM solution, but they can be divided into:Vendors with a partial DCIM product ie. They have an offer in the DCIM space, but cant be called a full suiteVendors with a DCIM Suite New entrants into the DCIM market

The way to win in the DCIM market, is to position Schneider Electrics StruxureWare Data Center Software & Services as an end-to-end, Life-cycle Solution which is created with a modular approach in mind, where the customer can add modules as they grow. Our ease of implementation is worth mentioning as several of our competitors are difficult and time consuming to implement, and cant easily be upgraded to the next version. Last, but not least make sure you position yourself as the customers trusted advisor. It takes a little longer, but pays off in terms of trust and future sales.28Developing an ROIReturn On Investment (ROI)An attempt to cost options to work out cost/benefit in money terms of options

Assume Option A = Do Nothing vs.Option B = Our solutionMust know or estimate thisRemember to set a value to pains and make customer agree

How does ROI compare to TCO (Total Cost of Ownership)?

Find the pain points / Understand customers painWhite board sellingAsk open-ended questions

Questioning to find the costResist pressure to present the solution / price before uncovering the cost of Option A Do NothingCustomer will likely resist - They want to tell you the solution

Avoid discountingIf you have to discount, get something in return

#Return On Investment or ROI is increasingly requested by customers when selling software. ROI is an attempt to cost options to work out cost/benefit in money terms of options, where you position Option A (do nothing) vs Option B (our solution)Understanding the ROI helps you sell the solution up the organization

The way you develop an ROI is by: Finding the customers pain points by using Whiteboard Selling principles and Ask open ended questions

When questioning to find the cost of the solution, make sure to uncover the cost of doing noting before presenting your solution and priceIt is not easy, and customer is likely to resist, and want to tell you the solution they want but have a little patience and ask more open-ended questionsAnd if you have to discount, against all our advice, then make sure to get something in return!29Sales ToolsTrainingDCIM Software OverviewDCIM Software How to SellStruxureWare Data Center Operation Product Overview

PresentationsStruxureWare Data Center Operation - Customer FacingStruxureWare Data Center Operation - Family Presentation

ServiceStruxureWare for Data Centers Software Configuration Suite Statements of WorkStruxureWare for Data Centers Software Configuration Suite - Quick Sales Reference Sheet

White Papers#107: Data Center Infrastructure Management Software Improves Planning and Cuts Operational Costs #150: Power and Cooling Capacity Management for Data Centers #66: Estimating a Data Centers Electrical Carbon Footprint

http://www.youtube.com/watch?v=IVzxxRwTdD0

apc.com/softwaredcimsupport.apc.comblog.schneider-electric.com/datacenter

Schneider ElectricFor additional sales tools and resources, check out the Sales Tools Portal on your Partner Pages.30