Miracle Cleaners

Independently Rated Highest in Quality for 15 Consecutive Years

Miracle Cleaners has been serving the dry cleaning

and laundry needs of San Francisco residents for

40 years In addition to washing drying and

folding all types of clothing and fabrics (including leather

gowns and wedding dresses) the company cleans rugs

quilts draperies and many other household items It also

provides complete alteration services for menrsquos and

womenrsquos clothing

Owner Stacy Huey says Miracle Cleanersrsquo four decades of

success is a direct result of its delicate approach to handling

clothing and fabrics its steadfast dedication to providing

high-quality laundry and alteration services and its desire to

uphold its longstanding reputation for excellence ldquoWe work

hard to accommodate our customersrsquo schedules and we

always treat their belongings like theyrsquore our ownrdquo

COMPANY PHILOSOPHYWe have a very strong personal commitment to customer

satisfaction and we never consider a cleaning job complete

until the client is happy The best thing about coming to

work every day is seeing smiles on the faces of our

customers and knowing weve done the best work we could

possibly do

EXCERPTED SURVEY RESPONSESldquoI like the quick turnaround good quality and friendliness

plus they do little extras rdquomdashKevin K

ldquoWersquove been going there for 27 years Theyrsquore professional

they do great alterations and theyrsquore very involved in the

communityrdquomdashRaymond amp Katherine F

MIRACLECLEANERS(415) 938-69391708 Ocean Avenue SanFrancisco CA 94112

Serving San Francisco

MANAGERStacy Huey OwnerSERVICESAlterations Dry Cleaning Folding Laundry RugsDrapes Wedding Dresses Gowns LeatherHOURSMon ndash Sat 730am ndash 7pm Sun ClosedCREDIT CARDS

YEARS IN INDUSTRY40 (Manager)FOUNDED1978DIAMOND CERTIFIED REPORTwwwdccertorg385

HAS EARNED THE PRESTIGIOUS DIAMOND CERTIFIED AWARD

Miracle Cleanersrsquo Ocean Avenue storefront

CUSTOMER LOYALTY HELPFUL EXPERTISE

ldquoDid the company provide

Helpful Expertise if neededrdquo

COMPANY CREDENTIALS

Liability Insurance

Business Practices

Current Complaint File

DIAMOND CERTIFIED RATINGS DASHBOARD based on 201 random customer surveys since March 2004

CUSTOMER SATISFACTION

10987654321

96100

THE RIGOROUS CERTIFICATION PROCESS ASSURES YOUR SATISFACTION

American Ratings Corporation conducts stringent customer satisfaction research

1 APPLYThe company must apply to begin

the rating process

2 SAMPLEA random sample of typically 400

past customers is collected from all

customer files of the applicant

company

3 SURVEYOnly real customers are surveyed in

confidential telephone research to

determine the companyrsquos customer

satisfaction score based on quality

4 SCORETo qualify the company must score

Highest in Quality with a score of 90

or above on a 100 scale

Rigorous standards are enforced

5 CREDENTIALSWe confirm that the company has

required insurances and valid State-

mandated credentials

6 PRACTICESThe company must perform to

contract have customer-friendly

business practices and stand behind

its work

Only the highest rated pass

7 COMMITMENTThe company agrees to adhere to

the Diamond Certifiedreg Customer

Satisfaction Principles

8 AWARDIf the companyrsquos quality rating

business practices and credentials

meet our high standards it is

awarded Diamond Certified

We require ongoing customer satisfaction and performance

9 MONITORWe conduct ongoing surveys to

ensure the company is maintaining

high customer satisfaction and

loyalty

10 MEDIATEThe company agrees to participate in

Diamond Certified mediation if

necessary

11 GUARANTEEThe Diamond Certified Performance

Guarantee provides added

assurance of the companyrsquos

commitment to customer

satisfaction

12 QUALITYCompanies that are able to qualify

for and maintain their Diamond

Certified awards are much more

likely to deliver quality to their

customers

American Ratings Corporation

Defining Excellence

Our mission is to define excellence and identify for consumers the highest quality local companies

Our team at American Ratings Corporation is the most experienced in the nation in rating and

certifying local companies We are dedicated to ensuring you have confidence in the companies you

choose

We are totally committed to performing all ratings and ongoing certification work with the

highest integrity and accuracy

We believe

1 You the consumer have the right to know which companies are truly performing at

the highest level of quality

2 The highest quality companies should be rewarded for their ongoing performance

through public recognition

3 Companies should be held accountable for their performance - one customer at a

time

copy 2018 American Ratings Corporation

American Ratings Corporation(800) 738-1138

wwwdiamondcertifiedorg504 Redwood Blvd Suite 310 Novato CA 94947