Cummins Product Registration · Cummins Product Registration Registration. Registration?

Cummins Product Registration

Rev 1 November 2017 Copyright Cummins Inc. 2017 Page 1 of 21

Works Instructions

1. Introduction

Cummins Product Registration is a website used to register Cummins engines. The

information is used by Cummins to ensure that we are prepared to meet the service needs

of our engines worldwide. Some information is used to meet the United States

Environmental Protection Agency’s emissions compliance regulations. The contact

information is used for campaign purposes, in case we ever need to reach the engine

owner. The information you provide with Product Registration is held in strict confidence

and will never be sold or shared otherwise.

2. Purpose

This work instruction contains the guidelines to be followed in the process for registering

Cummins engines though the different methods. It defines the use of the Product

Registration website and all data required on each section to assure proper

documentation and in each section, provides a step-by-step approach of uploading the

information to be registered.



3. Table of Contents

These work instructions will step through three sections described below.

I. Registering Cummins Engines

Equipment owners/End-users, Companies and Original Equipment Manufacturers

(OEMs) register Cummins engines though three different methods:

A. EDI Process - This process is from the OEM side. The OEM updates their system and the date is automatically transferred to the Cummins database.

B. Web Form Instructions – Low Volume. The web form is intended for equipment owners/end-users who have one engine to register.

C. Excel Upload Instructions – High Volume The Excel template upload feature is intended for Cummins Distributors, Dealers, or OEMs who will be registering many engines on a regular basis.

(1) Requesting Access

(2) Registering Engines using the Excel Upload Feature

(3) This section describes in detail how to populate the Excel template.

II. Product Registration Tips

III. Frequently Asked Questions



Section I: Registering Cummins Engines

A. EDI Process

A1. Electronic Data Interface (EDI) is for large OEMs (factory accounts) and is not linked

to this Product Registration tool or interface.

A2. EDI is a separate and different type of data transaction involving information

technology infrastructure on a regularly scheduled timeline.

A3. If an OEM wants to pursue EDI by using bar code readers in assembly plants as part

of their manufacturing flow, contact your Cummins Account Manager.

B. Web Form Instructions

B1. To register an engine that you own, or to register on behalf of the engine owner,

please fill out the form, completing all mandatory fields indicated by an asterisk (*).

B2. The registration is divided into three different sections:

Contact Information

Product Information

Confirmation.



Figure 1: Web Form Product Registration – Welcome Screen



B2.1 Contact Information

** Email is required so a confirmation email can be sent.

B2.1.2. Address is GOOGLE search enabled. Begin typing the address number and street

and the search engine should create a drop-down list to make a selection.

Figure 2: Web Form Product Registration – Contact Information Screen (Address)

B2.1.3. Once the address is selected; City, State/Providence, ZIP/Postal Code and

Country information will be auto-populated based on GOOGLE information. This address

information is still editable if needed.

B2.1.4. When the contact information has been filled out, click the ‘Next” button.

Figure 3: Web Form Product Registration – Contact Information Screen (City/State/Zip/Country)



B2.2 Product Information

** Only ESN information is required.

B2.2.1 When Engine Serial Number (ESN), Equipment Manufacturer and Vehicle

Identification Number (VIN) are present in the Cummins Database, Product Registration

will automatically auto-populate the information once you tab after adding the ESN.

B2.2.2 Equipment Manufacturer and Vehicle Identification Number (VIN) will still editable

if needed.

B2.2.3 After selecting the “purchased date,” if the tab shows you the following screen, just

click on “Cancel” and you should be able to keep registering your product.

Figure 4: Web Form Product Registration – Contact Information Screen (Confirm/Cancel)



B2.2.4 When the product information has been filled in, click the ‘Add Product” button to

ensure the information has been added.

Figure 5: Web Form Product Registration – Product Information Screen (Add Product)

B2.2.5 Once you add the product information, you should be able to see the engine

information below.

Figure 6: Web Form Product Registration – Product Information Screen (ESN/VIN)

XXXXXXXX XXXXXXXXXXXX XXXXXXXXXXXX XXXXXX



B2.2.6 Several ESNs can be added to the same contact information. Fill in the Product

Information for every ESN and click “Add Product” after every ESN instance.

B2.2.7 Once all the ESNs have been added, click “Next” to continue with the confirmation

process.

Figure 7: Web Form Product Registration – Product Information Screen (Multiple ESNs)

XXXXXXXX XXXXXXXXXXXX XXXXXXXXXXXX XXXXXX



B2.3 Confirmation

B2.3.1 Review the information showing in the Confirmation section to make sure all the

information is correct.

B2.3.2 To correct Contact Information, click on the Contact Information section on the

top and all the information will be editable. Edit the information needed to be corrected

and then continue with the process.

B2.3.3 To correct Product Information, click the Pencil ( ) to the right of the ESN

table. All information will be editable. Edit the information needed to be corrected and

then continue with the process.

B2.3.4 To delete ESN information, click the “Trash can” ( ) to the right of the ESN table.

A delete confirmation question will appear, click “Confirm” to delete the ESN.

Figure 8: Web Form Product Registration – Confirmation Screen (Customer Information)

B2.3.4 Once you have confirmed the information is correct, click on “Register Your

Product.”



B2.3.5 Confirmation screen will be shown as bellow.

Figure 9: Web Form Product Registration – Confirmation Screen (Confirm)

B2.3.6 Click “Confirm” to finish with the Product Registration process.

B2.3.7 A confirmation email will be sent to the email address that was entered into the

registration form.

B2.3.8 For assistance, click the “Contact Us” link at the bottom of the page to send an

email to the system administrator.



C. Excel Upload Instructions

C.1.The Excel Upload option is intended for customers who will be regularly registering

many engines, such as Cummins Distributors, Dealers, or Original Equipment

Manufacturers (OEMs).

C.2 In this process, the customer enters engine and customer data into the template and

then uploads it to the Product Registration website.

C.3 Access is required to be able to upload information through the Excel file template.

C(1) Requesting Access

C(1).1 Non-Cummins Employee Users

C(1).1.1 Users who would like to use the Excel Upload feature but who are not Cummins

employees must first follow this link to request a Cummins World Wide ID (wwid) and

password.

https://prodreg.cummins.com/prodreg/#/account

or go to https://prodreg.cummins.com Click “Create An Account” on the top menu.

Figure 10: Product Registration – Welcome Screen (Requesting Access)

Click “Get Cummins User ID”

Figure 11: Product Registration – Welcome Screen (Get Cummins User ID)

https://prodreg.cummins.com/prodreg/#/account

https://prodreg.cummins.com/



C(1).1.2 Please fill out the form, completing all mandatory fields indicated by an asterisk

(*). If you agree to the Cummins’ Privacy Statement, click the checkbox, and then click

“Continue.”

Figure 12: Product Registration – Welcome Screen (Mandatory Fields)

C(1).1.3 When you have finished, an administrator will be notified and you will receive a

confirmation email informing you when your request for access has been approved.



C(1).2 Cummins Employee Users

C(1).2.1 Go to https://prodreg.cummins.com Click “Create An Account” on the top menu.

Figure 13: Product Registration – Welcome Screen (Create An Account)

C(1).2.2 Click “Here”

Figure 14: Product Registration – Welcome Screen (Click Here)

C(1).2.3. Log in with your Cummins WWID and password. Confirm your credentials and

if you agree to Cummins’ Privacy Statement, click the checkbox, and then click “Submit.”

When you have finished, an administrator will be notified and you will receive a

confirmation email informing you when your request for access has been approved.

Figure 15: Product Registration – Welcome Screen (Username/Password)

https://prodreg.cummins.com/



Figure 16: Product Registration – Welcome Screen (User Profile)

XXXXX

XXXXXXXXX

XXXXXXXXX

XXXXXXXXX@ cummins.com



C(2) Registering Engines using the Excel Upload Feature

C(2).1 Access the prodreg.cummins.com website and log into the application using your

Cummins WWID and password.

Figure 17: Product Registration – Welcome Screen (Log In)

C(2).2 Follow the three steps on the website

a. Click “Product Registration Excel Template” to download the template.

b. Enter information into the spreadsheet; save and close the spreadsheet.

c. Click “Browse” to find the file to be uploaded on your hard drive.

d. Click the checkbox to agree to Cummins’ Privacy Statement.

e. Click “Upload” to upload the Excel spreadsheet.

Figure 18: Product Registration – Excel Upload Screen (Steps)



C(2).3 Excel Upload Results should be shown after the information has been uploaded.

Figure 19: Product Registration – Welcome Screen (Mandatory Fields)

An automatically generated confirmation email will be sent to the user’s email

address.

If automatic confirmation is not received, data was not registered due to template

data issue. Download latest template from website and follow instructions

accordingly.

All registration submissions records (Valid and Invalid) will be displayed at the

bottom of the page.

o If there are no invalid records, then nothing further is needed.

o If there are any invalid records, proceed to the next step.

C(2).4 Click “Download Invalid Records” to download a template containing the invalid

records. Make any necessary corrections to this template and repeat the upload process.

TAKE OUT REAL NAMES AND CUSTOMER EXAMPLES – MAKE FAUX ONES !! XXXXX

XXXXX

XXXXXXX

XXXXXXX

XXXXXX

XXXXXX

XXXXXXX

XXXXXXX XXXXXXX XXXXXXX XXXXXXX

XXXXXXX XXXXXXX

XXXXXXX XXXXXXX XXXXXXX

XXXXXXX XXXXXXX XXXXXXX

XXXXXXX

XXXXXXX XXXXXXX

XXXXXXX XXXXXXX

XXXXXXX

XXXXX XXXXX XXXXX XXXXX XXXXXXX XXXXXXX

XXXXXXX XXXXXXX

XXXXX XXXXX XXXXX XXXXX

XXXXXXX



C(3) Excel Template Instructions

C(3).1 After downloading the Excel template from the Product Registration website, follow

these steps to populate the template with registration information.

C(3).2 Enable Content – this will cause Excel to make some format changes for you so

that it will upload properly.

C(3).3 Fill out the spreadsheet.

C(3).3.1 The table below describes the columns in the Excel Template used to upload

Product Registration data.

C(3).3.2Fields with asterisk (*) are required.

Column Title Description

OEM_Customer Code (*) OEM Code assigned by Cummins. 5 Digit legacy customer code. Validation against customer master database.

OEM_Company_Name (*) Name of equipment manufacturer who installed the engine.

Engine Serial Number (*) Individual designation of engine assigned by Cummins Inc. (8 digit number).

Equip Serial Num (VIN) (*) Equipment serial number (Vehicle Identification Number) assigned by the OEM. (Alphanumeric)

Ship to Name (*) Name of OEM, Dealer, or End User receiving engine.

Ship to Address (*) Address of Ship To Name (such as street name and number). Validation address for US only.

Country (*) See CEB00413: Country where engine is shipped. Must be selected from drop down.

Ship to City (*) City of Ship To Name and Address.

State / Province (*) See CEB00413: First Point of Sale can be two letter codes or complete name.

ZIP Code (*) Zip code where engine is shipped.

Greenhouse Gas Application Type (*)

Type of vehicle in which an engine has been installed. For any EPA-certified Model Year 2013 and newer On-Highway engines, the OEM must indicate whether the engine was installed in a Tractor or Vocational application. For all other engines, select Not Applicable. Reference CEB00413

ATS Number After Treatment Serial Number. This may include single module serial number.

https://gce.cummins.com/ace_aebs/ceb00413.pdf





Pre-assembled DPF/SCR Unit. See CEB00408: A tracked, serialized Diesel Particulate.

Clean Idle SN Clean Idle sticker serial number needed for California Air Resource Board reporting (8 or 11 digit number).

SCR SN See CEB00408: Serial number for the Selective Catalytic Reduction unit. (11 digit number).

Switchback Assembly

See CEB00408: DPF and SCR are pre-assembled by CES into a configuration (i.e., switchback) which has a separate top level assembly serial number than the DPF and SCRs as separate product.

Customer Unit # Fleet unique identifying number (11 digit number).

Equipment Manufacture This may be different than the OEM Company Name if a 3rd party body builder is used for instance.

Section 2: Cummins Product Registration Tips

2.1 Do not edit the Excel document. (e.g. delete columns, change column names).

Use template as is.

2.2 Columns with asterisk (*) are mandatory fields.

2.3 Several OEM’s/Distributors registration data can be uploaded simultaneously on

a single excel upload.

2.4 ESN should be 8 digit numeric.

2.5 Country selection should be selected from the drop down in the excel template

(Column G).

2.6 State/Province field can be the two letter alpha code or Complete State//Province

name.

2.7 Green House Application should be Vocational, Tractor, NA or Not applicable.

If you have any questions about this process, please send an email to:

[email protected]



Section 3: Frequent Questions

3.1 What browser should I use? Internet Explorer, Firefox and Chrome browsers are supported for the Cummins Product Registration website.

3.2 How can a customer register the vehicle or equipment with Cummins engines? A customer can register a Cummins product three ways:

Scan the QR code and complete the registration online. The QR code can be

scanned with a smartphone or tablet using a QR-Reader “app.”

Complete the registration online at productregistration.cummins.com.

Fill out and return the hardcopy card to Cummins (no postage necessary).

3.3 What parts of the Product Registration card are mandatory to register product? The customer email is optional, but all other information is needed to fulfil Product

Registration.

3.4 What is the difference between all the various “Registration” cards? There are many different types of “cards” for the customer to return information to

Cummins. These cards include, but may not be limited to, Product Registration,

Transmission, Warranty, etc. These are all separate needs to track customer information.

Product Registration is not related to the Warranty start date.

3.5 What is a QR code and what does it allow the customer to do for Product

Registration?

A QR code is black squares on a white background in a square grid that is a machine-

readable optical label that contains information which sends a user to the Product

Registration website to fill in customer information. See Figure 2.

Figure 2: Cummins Product Registration QR Code

3.6 Where can the customer find a Product Registration Card? Some customers may have received an Owner and Maintenance (O&M) Manual which

has the updated Product Registration card.



3.7 What if I don’t want to provide my email address? Cummins has a strict privacy policy. We will not sell your contact information to other parties. We will only use it to contact you about your product. An email address is requested in this form so that we can send you a confirmation of your registration. However, if you prefer, you can fill out the registration card found in your owner’s manual and mail it in. 3.8 How long does it take to update the data into the system? After the Product Registration tool receives files through the website, records are processed through the system once every 24 hours. 3.9 Why do I need the location of the vehicle’s/equipment’s? Cummins Inc. (CMI) is required to report the First Point of Retail Sale (FPOS) to the U.S. Environmental Protection Agency (EPA). The Product Registration process captures the U.S. location of the vehicle’s/ equipment’s first point of retail sale (FPOS) from the entity purchasing the vehicle/equipment (i.e., OEM, dealer or end customer). In the Product Registration tool, FPOS is located in the required (*) fields within Product Registration. Reference CEB 00413 for Valid First Points of Retail Sale, reporting, inventory, and correct postal abbreviations of Canadian Provinces, and countries. 3.10 In the Excel template upload, why do I need to report the Green House Gas serial number? Cummins must receive from Distributors and OEMs the regulatory class of the completed vehicle as part of timely Product Registration to satisfy the EPA’s regulatory requirement for model year 2013 and later engines. Identifying and reporting 100% of GHG categories is required. Having GHG data for all Cummins engines sold allows CMI and its customers to achieve the greatest benefits from the service and support programs. Participating in and being an early adopter of such programs allows Cummins to competitively innovate and offer a wide range of products globally. For more information refer to CEB 00413. 3.11 In the Excel template upload, why do I need to report the aftertreatment serial number? One of the reason is that Cummins has identified a need to track certain components of the system directly affecting the emissions output of the engine which are not factory installed by Cummins. These components are specified by Cummins, but installed by the OEM: DPF / TWC and SCR.



This is part of the Serialization reporting that is required by the Regulatory Distributor / OEM Agreement. OEMs are required to report back to Cummins the VIN/Equipment Serial Number, ESN, and Aftertreatment Serial Number(s) which is a response to an EPA requirement. For more information refer to CEB 00408. 3.12 What is the Clean Idle Label and why do you need the number off it? Vehicles with engines certified to the optional NOx idling emission standard are required by ARB to have a “Certified Clean Idle” Label affixed to the vehicle. The Clean Idle Label is supplied for Cummins-branded engines by Cummins. Clean Idle Label serial number reporting is required by the Regulatory OEM / Distributor Agreement. OEMs/Distributors are required to report back to Cummins the VIN/Equipment Serial Number, ESN, First Point of Sale and Clean Idle Label serial number(s) to satisfy the ARB’s regulatory requirement for model year 2008 and later engines that qualify for California idling emission standards. For more information refer to CEB 00405. 3.13 Is this registration for warranty purposes?

No, there is no link between product registration and warranty. For all warranty inquiries

please email [email protected].

3.14 How do I register Cummins Onan products (generators)? Go to CumminsOnan.com and scroll all the way to the bottom where there is a "Support" section. Click on “Support”

You will find there at the bottom of that section, product registration.

mailto:[email protected]

Documents

Cummins Product Registration · Cummins Product Registration Registration. Registration?