© 2006 VitalSmarts, L.C. All Rights Reserved. VitalSmarts and the Vital head are trademarks, and Crucial Conversations is a registered trademark of VitalSmarts, L.C. CC1-MMCERT-2

has completed Level Two of the Crucial Conversations Mastery Mission and is continuing on the

path to mastering the skills used by top performers to build relationships, create agreement, and

bring the best ideas to the surface. This further acknowledges that this individual will continue to

step up to and discuss high-stakes issues candidly and respectfully, encourage others to share

their ideas, work to establish mutual purpose, and then act with unity and conviction.

T H I S D O C U M E N T C E R T I F I E S T H A T

P R E S I D E N T , V I T A L S M A R T S D A T E

MA

STERY MISSION

C

OMPLE T ED

IIIIIILEVEL

MA

S

TERY MISSION

C

OMPLE T ED

Bobbi Jo Hummel

6/26/2012