Cross cultural conflict – gung ho novid

  • View

  • Download

Embed Size (px)



Text of Cross cultural conflict – gung ho novid

  • 1. Presented by:
    Paul Otoole
    Alyssa mAlinao
    Paul Stedman
    Mike chan
    Cross-Cultural Conflict Gung Ho

2. Agenda
Concepts to be illustrated
Masculinity versus Femininity
Individualism versus Collectivism
High Context versus Low Context
Neutral versus Affective
Theory X & Theory Y
Transactional versus Transformational Leadership
Quiz at the end!
3. Gung Ho - Synopsis
1986 Comedy
American Manager: Hunt Stevenson
Japanese Manager: OishiKazihiro
Economically depleted hometown in US
Travels to Japan to promote town as vehicle production site
Automaker AssanMotors begins production in the town
Japanese managers conflict with American employees
Eventually both learn to work together and accept the others differences
4. Masculinity vs. Femininity
Degree ofequality between men and women
Defines gender roles
Distinct Gender Roles
Fluid Gender Roles
Japan Masculinity Rating: 90
Men assertive, women nurturing
United States Masculinity Rating:62
Men and women are nurturing
5. Individualism vs. Collectivism
Individualism (Americans)
I before we
Composition of individual needs, wants and values
Attitudes of individualsdetermine cultural behaviour
Collectivism (Japanese)
We before I
Priority of the groups goals
Adopt group norms ; shape behaviour and attitudes
6. High Context vs. Low Context Culture
High Context(Japanese)
Use of silence
Respectful approach to declining and rejecting suggestions
Low Context (American)
Perceives silence as an awkward void
Negates the context of high context speakers
Protagonist grows and develops as movie progresses
7. Neutral vs. Affective Relationships
Neutral (Japanese)
Remained silent throughout initial meeting
Often misinterpreted since it is visually measureable
Affective (American)
Express emotions, but remain rational in decision making
8. Theory X & Theory Y
Japanese support Theory X
Japanese management program
Americans support Theory Y
Employees self-motivated
9. Transactional vs. Transformational Leadership
Japanese: Transactional
Focused on numbers and bottom line
Defect Rate
Americans: Transformational
Energizes and inspires employees
Trust between managers and employees
10. Conclusion
Cross-cultural management presents challenges
Must understand cultural differences and embrace them
Must be tolerant and accepting
Knowledge is the key to effective cross-cultural management
Results in content employees and productive workplace