Creating delightful experiences

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Do's and Don'ts of Design with real life examples, by Uday M Shankar.

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  • 1. CraftingDelightfulExperiencesThe little extra that really mattersUday M. Shankar September 2012, Chennai

2. October 16, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 2 3. October 16, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 3 4. udayms about.me/udaymsOctober 16, 2012twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 4 5. WHAT IS DESIGN?October 16, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 5 6. A SOLUTIONOctober 16, 2012twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 6 7. How do you evaluate this solution? DOES IT SOLVE THEPROBLEM?October 16, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 7 8. How do you evaluate this solution? IS IT USER FRIENDLY?October 16, 2012twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 8 9. How do you evaluate this solution? IS IT BETTER THAN OTHER OPTIONS?October 16, 2012twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 9 10. How do you evaluate this solution? IS IT WORTH THE MONEY?October 16, 2012twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 10 11. WTF IS THIS???October 16, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 11 12. BY MF HUSSAINOctober 16, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 12 13. I am a regular guy I DONT UNDERSTAND ALLKINDS OF ART. IN OUR CONTEXT - DESIGNOctober 16, 2012twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 13 14. I LIKE DESIGNSTHAT MAKE MESMILEOctober 16, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 14 15. How do you evaluate this solution? DOES IT MAKE ME HAPPY?October 16, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 15 16. Humans have always made choice based on that chemical in their brain!THIS IS NOT A NEWCONCEPTOctober 16, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 16 17. DOES IT DELIGHT ME?October 16, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 17 18. GOOD DESIGNS SOLVE PROBLEMSOctober 16, 2012twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 18 19. GREAT DESIGNSREDEFINEEXPERIENCESOctober 16, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 19 20. AWESOME DESIGNS DELIGHTUSERS!October 16, 2012twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 20 21. ITS ABOUT THE *EXTRAOctober 16, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 21 22. source: jpegy.comOctober 16, 2012twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 22 23. October 16, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 23 24. October 16, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 24 25. ITS NOT JUSTABOUT GETTINGIT DONE. ITS ABOUT ENGAGINGTHE USER!October 16, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 25 26. LETS LOOK ATSOMETHING CLOSER HOME!October 16, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 26 27. October 16, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 27 28. October 16, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 28 29. October 16, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 29 30. October 16, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 30 31. October 16, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 31 32. October 16, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 32 33. October 16, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 33 34. October 16, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 34 35. October 16, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 35 36. October 16, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 36 37. October 16, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 37 38. I am not associated with cleartrip or any of their products or services. Nor am I vouching for their product or services.I AM JUST A DESIGNER APPRECIATING AWESOMEDESIGN & EXECUTION!October 16, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 38 39. Why am I talking about cleatrip?AWESOME, DELIGHTFUL DESIGNS + AS-PROMISEDSERVICE PAVE WAY FORBRAND TRUSTOctober 16, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 39 40. TO CREATE GOOD DESIGN, YOU NEEDTALENT & SKILLOctober 16, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 40 41. TO CREATE A DELIGHTFUL EXPERIENCE, YOU NEED TALENT, SKILL & PASSIONOctober 16, 2012twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 41 42. Word of CAUTION / ADVICE DO NOT OVERDO DESIGN IN THE NAME OF *EXTRAOctober 16, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 42 43. October 16, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 43 44. Questions? KEEP DESIGNING.October 16, 2012twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 44