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Creating connected and liveable cities: The Route 96 Project. Melbourne’s tram network. How many passengers do we carry?. What routes do they travel on?. Why do people use the tram?. What areas are important for customer satisfaction?. High importance. Running of Services. - PowerPoint PPT Presentation
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Creating connected and liveable cities: The Route 96 Project
Melbourne’s tram network
How many passengers do we carry?
3
What routes do they travel on?
4
Why do people use the tram?
5
6
Tram Stops
Ticketing & Price
Information
Staff (Drivers, AO’s, CSE’s)
Design, Space & Comfort
Personal Security
Running of Services
High importance
Low importance
What areas are important for customer
satisfaction?
Shared operating environment Effect on tram performance
80% of our trams operate in a shared
environment
17% of travel time spent at traffic signals
690 traffic signals across the network
Average tram speed is 16km/h across the
network, and 10km/h in CBD
Journey times
Route Destination Time 1950 1960 1970 1980 2010
19 City to North Coburg
Weekday morning
peak (from 8am)
32 minutes
35 minutes
35 minutes
37 minutes
39 minutes
96Spencer Street to
East Brunswick
Weekday morning
peak (from 8am)
20 minutes N/A 24
minutes 27
minutes 28
minutes
40 per cent increase in journey time on Route 96 – in its northern section only!
Route 96
Our strategy: Premium Line
Standards
100% low floor trams
100% accessible stops incl. better stop spacing
Priority at traffic signals
Termini with shunts for two trams
Semi-resilient track
Connectivity and enhanced information
10-minute frequency
100% separation
Premium
Line
Accessibility
Priority
High
quality
services
Future
proofing
Improve terminiYearly boardings 265,000 at Blyth Street & 466,000 Acland Street
Safety zone - 1 tram length
Improve termini
Platform - 1 tram length
Platform - 1 tram length
Island Platform - 1 tram length
Platform - 1 tram length
Platform - 1 tram length
Headshunt - 1 tram length
Premium Line standard - dual track termini – Acland St – pedestrian/tram only
What have we done so far?
In principle agreement for Premium Line 96 construction from City of Moreland, City of Yarra, City of Melbourne and City of Port Phillip.
Delivery of five next generation E-Class trams.
Installation of dynamic passenger information on D-Class trams.
Upgrade of power supply to cascade high-capacity trams to other routes.
Redevelopment of facilities to store and maintain new trams.
Premium Line vision Transformation into a modern, light-rail system in which all passengers will experience the Premium Line level of service
Le Mans, France
