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Coveo For Sitecore RUG Meeting 22.1.2014 Nijmegen Henry de Jong MD EMEA [email protected] +31 (0)653 710 697 Wim Nijmeijer Sales Engineer [email protected] +31 (0)650 748 911

Coveo for Sitecore Digital Marketing/media/SUGNL/Meetings/Meeting 22 januari 2014 IQ… · immediate and substantial. Across the board, our clients have seen greater visitor engagement,

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Page 1: Coveo for Sitecore Digital Marketing/media/SUGNL/Meetings/Meeting 22 januari 2014 IQ… · immediate and substantial. Across the board, our clients have seen greater visitor engagement,

Coveo For SitecoreRUG Meeting 22.1.2014Nijmegen

Henry de Jong

MD EMEA

[email protected]

+31 (0)653 710 697

Wim Nijmeijer

Sales Engineer

[email protected]

+31 (0)650 748 911

Page 2: Coveo for Sitecore Digital Marketing/media/SUGNL/Meetings/Meeting 22 januari 2014 IQ… · immediate and substantial. Across the board, our clients have seen greater visitor engagement,

Copyright © 2014 Coveo Solutions Inc. - All rights reserved. Proprietary and CONFIDENTIAL 2

Search & Relevance technology - solutions

How Advanced Search-Powered Websites Create Competitive Advantage for your Customers

« The future of Search is contextual knowledge - - leveraging yourown data to help you and your customers »

Marissa Meyer, President & CEO of Yahoo at the CES keynote, Jan 7 2014

Page 3: Coveo for Sitecore Digital Marketing/media/SUGNL/Meetings/Meeting 22 januari 2014 IQ… · immediate and substantial. Across the board, our clients have seen greater visitor engagement,

Copyright © 2014 Coveo Solutions Inc. - All rights reserved. Proprietary and CONFIDENTIAL 3

50+ joint SI partners – 100+ joint customers

Video: Introduction to Coveo for Sitecorehttp://www.coveo.com/en/videos-demos

Page 4: Coveo for Sitecore Digital Marketing/media/SUGNL/Meetings/Meeting 22 januari 2014 IQ… · immediate and substantial. Across the board, our clients have seen greater visitor engagement,

Copyright © 2014 Coveo Solutions Inc. - All rights reserved. Proprietary and CONFIDENTIAL 4

What makes website search successful?

►It connects visitors with relevant content, faster / let them “own the experience”

• Access to the right content

• Ability to precision-tune relevance

• Understands the context of the customer

►It’s easy to deploy, manage, and adjust

• Code-free building with native tools

• IT- free administration

• Analytics & agility

Page 5: Coveo for Sitecore Digital Marketing/media/SUGNL/Meetings/Meeting 22 januari 2014 IQ… · immediate and substantial. Across the board, our clients have seen greater visitor engagement,

Copyright © 2014 Coveo Solutions Inc. - All rights reserved. Proprietary and CONFIDENTIAL 5

Content Contextinto ™

Example: Coveo platform integrated within Sitecore CEP

Page 6: Coveo for Sitecore Digital Marketing/media/SUGNL/Meetings/Meeting 22 januari 2014 IQ… · immediate and substantial. Across the board, our clients have seen greater visitor engagement,

Copyright © 2014 Coveo Solutions Inc. - All rights reserved. Proprietary and CONFIDENTIAL 6

SummaryBasic indexing handled with Lucene.net

Optional integration with Solr

Full Search integration

Search Provider, Components, Security

Search Experience

No out-of-the-box Search UI Enterprise-grade Search UI

Re-usable components and framework

Faceted Search and Navigation

Connectivity & Security

Sitecore content only, excluding DMS

Late-binding security (when performance matters less)

Facet count is invalid with late-binding

Access to outside content such as communities

Early-binding security

Optimal Performance in secured environment

AdvancedSearch features

Designed/Built by developers OOTB Relevance models

Faceted Search

Query-ranking-expressions

Language tools

Technology Lucene.net (default, based on older version of Lucene)

Solr requires second web-server and Java stack

Coveo for Sitecore is Microsoft-centric (.net)

HTML5, JS

2 alternatives for Search within Sitecore 7, depending on customer's need

Page 7: Coveo for Sitecore Digital Marketing/media/SUGNL/Meetings/Meeting 22 januari 2014 IQ… · immediate and substantial. Across the board, our clients have seen greater visitor engagement,

Copyright © 2014 Coveo Solutions Inc. - All rights reserved. Proprietary and CONFIDENTIAL 7

Supporting Quotes

► Darren Guarnaccia, EVP Strategy and Corporate Development, Sitecore: “Coveo has really embraced Sitecore’s release 7, specifically in regards to the new Search Provider Framework we delivered with it. They have worked closely with our team to take full advantage of the advanced functionalities of this framework. Joint new customers of ours will definitely benefit from this tight integration that will deliver the most relevant and personalized experience possible. You don’t get to 100+ joint customers by accident. Kudos Coveo!”

► Mike Dolan, Vice President Business Development, Velir: “We have deployed Coveo’s advanced search solutions on many of our clients’ Sitecore websites, and the business impact has been immediate and substantial. Across the board, our clients have seen greater visitor engagement, increased time-on-site, and higher conversion rates. We view Coveo’s latest release for Sitecore 7 as a ‘must have’ for organizations who want to deliver a best-in-class website search and navigation experience.”

► Richard Tessier, Senior Vice President Products, Coveo: “Search is a key differentiator in high-end websites today and with this latest Coveo for Sitecore release we truly raise the bar on the quality of the search experience. Analysts and leading implementation firms agree that there is no more complete, end-to-end platform for search and relevance than Coveo. And now for the first time, the power of Coveo’s technology is delivered right within the environment and tools familiar to Sitecore system integrators and website administrators.”

http://www.coveo.com/en/news-releases/Coveo-for-Sitecore-Advanced-Search-Edition

Page 8: Coveo for Sitecore Digital Marketing/media/SUGNL/Meetings/Meeting 22 januari 2014 IQ… · immediate and substantial. Across the board, our clients have seen greater visitor engagement,

Copyright © 2014 Coveo Solutions Inc. - All rights reserved. Proprietary and CONFIDENTIAL 8

Demonstration

Page 9: Coveo for Sitecore Digital Marketing/media/SUGNL/Meetings/Meeting 22 januari 2014 IQ… · immediate and substantial. Across the board, our clients have seen greater visitor engagement,

Copyright © 2014 Coveo Solutions Inc. - All rights reserved. Proprietary and CONFIDENTIAL 9

Search starts with Connectivity

► Using a Connector

Page 10: Coveo for Sitecore Digital Marketing/media/SUGNL/Meetings/Meeting 22 januari 2014 IQ… · immediate and substantial. Across the board, our clients have seen greater visitor engagement,

Copyright © 2014 Coveo Solutions Inc. - All rights reserved. Proprietary and CONFIDENTIAL 10

But with Sitecore V7 it all changes…

► Using Sitecore V7

Page 11: Coveo for Sitecore Digital Marketing/media/SUGNL/Meetings/Meeting 22 januari 2014 IQ… · immediate and substantial. Across the board, our clients have seen greater visitor engagement,

Copyright © 2014 Coveo Solutions Inc. - All rights reserved. Proprietary and CONFIDENTIAL 11

Coveo Lucene.NET Solr

Search UIs: - OOTB full search page with all the functionalities

- Re-usable Components

●●● - ●●

Relevance- Easier support of language

- OOTB ranking

●●● ●● ●●

Security

- Early binding, in case of late-binding facet count can be invalid, facet can return empty results in some case and also search can be

slower

●●● ● ●

External connectivity- If some content outside Sitecore Coveo can index this using existing supported connectors

- Note: To accomplish this some manual effort is required, manual one time configuration

●●● ● ●

Technology fit with Sitecore- Use of .Net

- UI framework based on JavaScript and HTML5 compatible with Microsoft technologies like .Net and IIS

- No need to third party software, all comes OOTB

- Coveo for Sitecore always based on latest version of CES with the latest and greatest

●●● ●● ●

Faceted search- Speed

- Search within facets

- Computed fields

- Automatic ranges for numerical facets, etc

●●● ● ●●

Multilingual management- Management of multilingual contexts automatically

●●● ●● ●●

Text Analytics ●●● - -

Speed of index deployment (excluding building the UI) ●● ●●● ●

Support for document formats- No need to download file converters

- Coveo even produces HTML versions of PDF for quick access to the content

●●● ●● ●●

Index replication, scalability- Completely independent

●●● - ●●●

Near real time indexing ● ●●● ●●●

Advanced search- OOTB Ranking, control over ranking criteria from CES admin using graphical interface

- OOTB auto completion

- Did you mean

- Thesaurus for synonyms

- GDI, etc

●●● ● ●●

Customer support ●●● ●●● ●

Page 12: Coveo for Sitecore Digital Marketing/media/SUGNL/Meetings/Meeting 22 januari 2014 IQ… · immediate and substantial. Across the board, our clients have seen greater visitor engagement,

Copyright © 2014 Coveo Solutions Inc. - All rights reserved. Proprietary and CONFIDENTIAL 12

Features Comparison

Page 13: Coveo for Sitecore Digital Marketing/media/SUGNL/Meetings/Meeting 22 januari 2014 IQ… · immediate and substantial. Across the board, our clients have seen greater visitor engagement,

Copyright © 2014 Coveo Solutions Inc. - All rights reserved. Proprietary and CONFIDENTIAL 13

Embedded within Content Editor

Page 14: Coveo for Sitecore Digital Marketing/media/SUGNL/Meetings/Meeting 22 januari 2014 IQ… · immediate and substantial. Across the board, our clients have seen greater visitor engagement,

Copyright © 2014 Coveo Solutions Inc. - All rights reserved. Proprietary and CONFIDENTIAL 14

Analytics

Page 15: Coveo for Sitecore Digital Marketing/media/SUGNL/Meetings/Meeting 22 januari 2014 IQ… · immediate and substantial. Across the board, our clients have seen greater visitor engagement,

Copyright © 2014 Coveo Solutions Inc. - All rights reserved. Proprietary and CONFIDENTIAL 15

Collateral and supporting Material

Also available the following resources/links: Coveo for Sitecore Microsite

Coveo for Sitecore - High-level Review Video

(3) Coveo Case Study - Brookings Institute | TSIA Harris Corporation

Video: Introduction to Coveo for Sitecorehttp://www.coveo.com/en/videos-demos

Microsite: Why Coveo for Sitecore & Resourceswww.coveo.com/sitecore

Case Study: Brookings , ASAhttp://www.coveo.com/en/sitecore-search-resources

Report: Gartner Magic Quadrant for Enterprise Searchhttp://pages.coveo.com/GartnerMQ2013.html