CORPORATE PROFILE

INTEGRATOR OF YOUR BUSINESS SUCCESS

CORPORATE PROFILE

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Corporate profile ............................................... 3

Areas of Activity ............................................... 4

Group of Companies ........................................ 6

Industry Solutions ............................................ 7

Telecommunications ......................................... 8

Mobile Communications ................................... 9

Transport ........................................................ 10

Oil and Gas ...................................................... 12

Public Sector ................................................... 14

Financial Services and Insurance .................... 16

Manufacturing ................................................ 18

Representative Offices in Russia and CIS ....... 19

Clients ............................................................. 20

Partners .......................................................... 21

Partner Opinions ............................................. 23

Awards ............................................................ 24

CONTENTS

TECHNOSERV

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Technoserv, the largest Russian system integrator* operating in Russia, the CIS and Europe, was founded in 1992. Technoserv’s revenues in 2011 totaled more than 40 billion rubles. The company’s headquarters are located in Moscow, with regional offices situated in Krasnodar, Nizhny Novgorod, Novosibirsk, St. Petersburg, Vladivostok, Volgograd and Yekaterinburg, with subsidiaries in the CIS are in Almaty, Baku, Yerevan, Kiev, Minsk and Tashkent. The number of Techoserv’s employees exceeds 2000.

The company has unique experience in implementing socially significant projects in the installation, developing and outsourcing of IT infrastructure, communications, engineering and information security systems, power systems and application platforms. Technoserv’s competencies include IT consulting, business intelligence systems, support and outsourcing.

The Technoserv Group implements and develops engineering and IT systems based both on its own technological developments and solutions of the global leaders, including APC by Schneider Electric, Avaya, Cisco Systems, EMC, Hitachi Data Systems, HP, Huawei, IBM, Juniper Networks, Microsoft, Oracle, VMware, etc.

According to leading analytical agencies, Technoserv is one of the 200 largest private companies in Russia. According to IDC**, the company was named the largest IT services supplier in 2010. Technoserv also heads the list in the IT ratings of “Kommersant”, “Expert” and CNews Analytics.

The company’s client list comprises major Russian companies and organizations from key sectors of the economy, including telecommunications, the public sector, oil and gas, manufacturing, transport and financial services.

Among the customers of Technoserv are Russian Railways, Svyazinvest, Mobile TeleSystems, Vimpelcom, Mezhregionalny Transit Telecom, the Russian Pension Fund, Gazprom, Promsvyazbank and Sberbank.

The Technoserv Group possesses the wide range of skills necessary for the top-quality implementation of high-tech projects for customers in different industries.

CORPORATE PROFILE

*“CNews Infrastructure 2011”

** “Russia Business Solutions and Infrastructure Management Services 2008–2012 Forecast and 2007 Vendor Shares” Research by IDC”

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TECHNOSERV

Technoserv is the largest system integrator in Russia and CIS. The company offers complete turnkey solutions in information and communication technologies.

Main activities: • Networks and telecommunications; • Computing systems; • Engineering systems; • Information security; • Application software solutions; • IT services.

Technoserv provides a full range of services at all stages of the IT system life cycle: design, implementation, service support and outsourcing, and technology auditing.

The company employs over 2000 skilled employees with deep experience in the IT sector. Expertise in modern information systems and life support systems allows the company to offer integrated solutions and to ensure maximum business impact to the customer.

Over the years, Technoserv Integration has implemented more than 1500 projects in various verticals for clients such as telecommunications companies, industrial enterprises, public agencies, financial organizations and enterprises within the transport industry.

TECHNOSERV CONSULTING

The company’s main area of activity is implementating consulting projects aimed at increasing operating efficiency at major financial, telecommunications, transportation, manufacturing enterprises, public services, security agencies and retail companies.

The main activities of Technoserv Consulting are:

• Full range of services in the field of business and IT consulting including reengineering and optimization of business processes, business reorganization recommendations, KPI development;

• ERP implementation;• Customer Relations Management (CRM) implementation,

development of efficient tools for marketing and sales management (up/cross-sale), creation of loyalty programmes;

• Supplying solutions for electronic document management (DMS), integrating heterogeneous data in consolidated business processes, development of unified information environment for all types of documents;

• Implementation of business intelligence solutions for complex multidimensional analysis; visualization and structuring of any types of data;

• Business processes automation, monitoring and optimization, user-specific reports development, data visualization, continuous improvements of business processes;

• Corporate solutions for improving performance and incremental increase in return on investments.

THE TECHNOSERV GROUP

TECHNOSERV

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REKSOFT

Reksoft provides software development, support and testing services. Reksoft has been operating in the field of IT services since 1991 and has implemented over 500 projects which involved software development and support for well-known Russian companies such as Ozon and Assist.

Reksoft’s main areas of activity are:• Enterprise applications development;• Enterprise application integration, migration and

customization;• Application management;• Custom software development; • Building of dedicated development centers.

TECHNOMEDICAL

Technomedical fits medical organizations with high-tech equipment of foreign and domestic manufacture. The company employs experts skilled in medical facilities and certified by leading vendors.

Technomedical supplies the installation and operation of equipment for:

• Computed tomography;• Laser medicine;• X-ray systems;• Cosmetic medicine;• Electrocardiography.

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SOLUTIONS AND SERVICES

Technoserv Group provides high-end solutions and services in the field of information technologies, system integration and business consulting for large companies.

TELECOMMUNICATIONS:• corporate data networks;• corporate telephony systems;• contact centers;• unified communications platform.

SOLUTIONS FOR TELCOS: • service providing networks;• mobile networks;• runtime services (OSS Service Fulfillment);• system of quality assurance services (OSS Service

Assurance);• billing systems (BSS);• application platform VAS.

DIGITAL TV: • digital video broadcasting;• Internet Protocol TV;• mobile TV.

DATA STORAGE AND PROCESSING: • data centers, integrated computing systems;• data storing solutions;• computing platforms;• solutions to ensure high availability and disaster

recovery;• backup and data archiving;• operating systems and network services.

ENGINEERING SYSTEMS:• Power systems;• Container engineering systems;• Engineering infrastructure for data centers;• Engineering systems for buildings;• Automated information management system;• Energy conservation and efficiency.

SECURITY SOLUTIONS:• Information security;• Video surveillance;• Access control;• Biometric systems.

SUPPORT AND OUTSOURCING:• Service support;• IT infrastructure maintenance and outsourcing.

APPLICATIONS DEVELOPMENT:• Enterprise applications development;• Application integration, migration and customization;• Application management;• Building of dedicated software development centers..

CONSULTING SERVICES:• Business processes automation;• Business consulting;• Customer relations management;• Resource management;• Document management;• Business intelligence.

NAVIGATION AND GEOGRAPHIC INFORMATION SYSTEMS

TECHNOSERV

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INDUSTRY SOLUTIONS

Technoserv’s range of solutions covers all key sectors of the Russian economy. Technoserv provides tools for business process optimization at large industrial facilities and the improvement of general industry performance.

Technoserv’s experience in managing large, complex and geographically distributed projects, combined with a unique financial modeling methodology, allow the company to deploy integrated solutions that deliver value from day one.

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44%

13%

13%

13%

17%

The implementation of complex solutions by Technoserv Group is supported by extensive experience in managing geographically distributed high-tech projects.

Telecom

Public Agencies

Oil&Gas

Transport

Others

Main areas of activity

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TECHNOSERV

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TELECOMMUNICATIONS

During many years of fruitful cooperation with telecommunications companies, Technoserv has developed and installed over a hundred integration solutions, covering every aspect of their activities, and aiming to meet not only current but prospective market demands.

Technoserv’s building service system solutions for communication operators and service providers are aimed at protecting telecommunication equipment and technologies from all kinds of external threats. Integral support for the operation of all process elements ensures clients benefit from reliable and durable installed systems.

Solutions for telecommunications enterprises:• Network and telecommunication infrastructure

(data transfer networks, transport and multi-service networks of regional telecommunications operators, corporate and local networks, network monitoring and control systems);

• Computer infrastructure of network services and business process control systems (multi-platform server and cluster solutions, uninterrupted functioning of applications, data storage system, data access network, mass document printing areas);

• Telecommunications operators’ specialized information systems (automated calculation systems including billing, equipment for time-based billing of connections, various inquiry and communication systems);

• OSS/BSS systems;• ERP systems;• Electronic document management systems;• CRM systems;• Building service systems.

“Technoserv has a high-level competency in telecommunications, information technologies and business processes at telcos. As a result, Technoserv’s solutions fully grant our business demands. The combination of wide experience and creativity of Technoserv’s team made it possible to find an ultimate solution for our business”.

D.V. GurkinDeputy Director General,

MTT

CORPORATE PROFILE

9 Technoserv works with all major mobile network operators in Russia and the CIS.

MOBILE COMMUNICATIONS

Every day, mobile communication becomes more affordable and popular. Working with telecommunications operators is a significant responsibility for a systems integrator, because the reliability of servicing subscribers across the country depends on the quality and speed of the integrator’s work.

Technoserv has been operating in the mobile communication market since 2001. During this time the company has cooperated with all major operators at the federal and regional levels, and has addressed a wide range of issues associated with maintenance and support, llowing operators to focus on their core business.

Today, Technoserv offers mobile network operators a full range of infrastructure, equipment and integrated solutions in multi-service networks and application platforms, as well as extensive experience in large project implementation and efficient cooperation models. Moreover, Technoserv always takes the current specifics of the dynamic mobile communication market into account when implementing its solutions.

Solutions for mobile network operators:• Infrastructure equipment for GSM, SC, CDMA, UMTS

networks (radio-frequency cables, aerials for cell sites and radio-relay links; radio coverage systems for closed premises, the metro, tunnels; low-noise amplifiers, output amplifiers and transponders, GSM radio subsystems for small towns, cross-switching panels, optical cross switching equipment, CFM radio relay equipment);

• Network and telecommunication infrastructure (optical data transfer networks (SDH, DWDM), radio relay equipment, NGN multi-service networks, IP/MPLS networks, corporate and local networks, network monitoring and control systems);

• Signal traffic processing and control systems, mobile communication network quality assessment systems;

• IT equipment and systems (failsafe computer infrastructure, data processing centers including mobile centers);

• OSS/BSS systems;• Intellectual value added service platforms (VAS);• Terminal equipment for communication operators

(CDMA, GSM telephones, modems, ADSL modems, etc.);

• CRM systems

“As the largest system integrator in Russia, Technoserv has all the necessary expertise, highly skilled specialists, and material and technical bases to ensure the supply, installation and upgrading of information equipment for dozens of producers. This is confirmed by official certificates.

A large part of the projects implemented for Tele 2 by Technoserv related to the use of Cisco Systems’ products. Technoserv specialists demonstrated excellent knowledge in Cisco Systems’ telecommunication technologies, which ensured that all building service systems and technical operations were conducted at the highest level”.

Olga MordkovichCIO, TELE2 Russia

TECHNOSERV

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CORPORATE PROFILE

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TRANSPORT

Over the years of cooperation Technoserv has implemented dozens of projects for modernization of Russian Railways’ computing centers.

Technoserv’s history is closely linked with cooperation with Russia’s transport sector. Technoserv performed its first project for the Russian Ministry of Railways in 1993, when upgrades of software and technical complexes were undertaken in the sector. The project entailed using mainframe technology to perform a large-scale transfer of major railway transport control systems from a Unified Computer System (ES EVM) to the more up-to-date and efficient equipment produced by Western manufacturers.

Over years of cooperation, Technoserv specialists have implemented dozens of projects for upgrading railway computer centers and improving asset management quality and trucking process control automation. Installations of uniquely secure control systems have enabled Technoserv to ensure reliable control over information systems that process huge streams of information.

Technoserv’s integrated solutions have been a major factor in overall sector reform, as companies have sought to create an efficient shipment model to increase their revenue. Improvements in cash flow transparency and precise control enabled a considerable improvement in the sector’s investment appeal.

Solutions for the transport sector:• Scalable fail-safe computer infrastructure;• Telecommunications infrastructure;• Professional mobile communications;• Building service infrastructure systems;• ERP systems;• CRM solutions;• Electronic document management solutions;• Logistics automation solutions;• Shuttle transport control systems;• Integration of applications;• IT infrastructure monitoring systems;• Information security solutions;• Geographic information systems;• IT consulting; • IT outsourcing.

“Technoserv has been cooperating with Russian Railways for over 15 years. During this time the company’s specialists have implemented a considerable number of projects to create information system infrastructures, many of which have no equal in the Russian Federation.

All Technoserv’s projects have been implemented at a high scientific and technical level on time and to a high quality standard”.

V.F. Vishnyakov Director, Central Computing Center, Russian Railways

TECHNOSERV

12 The dynamic development of the oil and gas industry requires reliable technological and building service system support to be available to all facilities, including those located in remote regions.

“In 2008 Technoserv supplied 4 container diesel generator sets with unit capacity 108 kW for electric power supply of the Galyanovsky area of RITEK-Khanty-Mansiyskneft. They are used for electric power supply of Serginsky area PPD system of RITEK-Beloyarsk.

The equipment supply and commissioning were completed on time and with appropriate quality. The facilities supplied by Technoserv proved to be very robust”.

G.K. Ioanesyan

Chief Power Engineer Russian innovative fuel and energy company

Oil and gas production is a key industry for Russia’s economy, offering continuously increasing production and export capacities. Optimal development of the industry calls for reliable technological and building service system support to be made available to all facilities, including those located in remote regions.

Deploying Technoserv’s integration and building service system solutions to this key sector not only ensures the supply of power and heat to newly developed regions, but also accelerates the development of new production fields.

The major advantage of Technoserv’s solutions is their capability to ensure the transition to international corporate governance standards. When implementing geographically distributed, socially significant sector projects, Technoserv deploys solutions to obtain real control over complex production and business processes.

Solutions for oil and gas complexes:• Fail-safe infrastructure of central computer complexes;• Corporate computer networks;• Network infrastructure;• ERP systems;• Financial, economic, budget planning and corporate

reporting systems;• Decision support centers;• Geographic information systems and specialized

archives;• Automated process control systems;• Building service system infrastructure;• Small-scale energy generation.

OIL AND GAS

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TECHNOSERV

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CORPORATE PROFILE

15 Technoserv is one of the largest suppliers of information technologies to the public sector in the CIS.

PUBLIC SECTOR

Russian companies operating in the information technology sphere can and should use their knowledge and experience to take steps to develop high-tech public sector infrastructure. Combining the efforts of system integrators and government agencies is a prerequisite for achieving tangible results and optimizing the domestic budget. To date sophisticated solutions for Ministries and Agencies based on industry systems have been developed by world leading vendors and domestic IT companies.

Technoserv’s extensive experience in implementing federal-scale complex projects has often been drawn on in efforts to modernize Russia’s government institutions. Public sector clients include the Road Safety Inspectorate, the Russian ministries for internal affairs and defense, the Russian Pension Fund, the Russian Federal Migration Service, the Republican Telecommunication Network Control Center of Uzbekistan, and the State-owned East Telecom Company.

Technoserv actively promotes cooperation with government agencies, and considers the public sector one of its key clients. The company develops and installs high-tech solutions ensuring greater efficiency, enhancements in government agencies’ operations, technical improvements for the security services, and the provision of access to information technologies for millions of Russian citizens.

Solutions for government institutions:

• Automation of document management;• Information portals;• Information security systems;• Geographic information systems;• Custom-design software;• Complex solutions for software and hardware

installations;• Integration of applications;• Scalable fail-safe computer infrastructure;• Telecommunications infrastructure;• Decision-making support centers.

“Technoserv’s solutions are based on high-quality and hi-tech hardware produced by the leaders of the global IT market. The specified solutions of Technoserv may be easily customized consistent with needs and conditions of particular site”.

N.E. Melnikov

Deputy Director,Federal Tax Service, Class 1 Active State Advisor of the Russian Federation

TECHNOSERV

1616 Technoserv offers Russian financial organizations solutions in developing optimal, economically viable IT infrastructure, automating client operations, integrating business processes, and much more.

FINANCIAL SERVICES

When considering the current development of Russia’s financial organizations, and the expansion of the range of operations they offer, the reliability, stability and efficiency of control systems acquire real significance. Technoserv covers the whole range of activities for developing and upgrading the IT infrastructure of financial companies to optimize processes, as well as resolving specific challenges faced by the company.

Having significant experience in working with financial organizations, Technoserv successfully introduces

professional solutions to upgrade banking and financial companies’ information and building service system infrastructure. This enables maximum optimization of investment, and improves the competitiveness of financial organizations and the quality of their services.

Services for automating business risk management, an integral part of modern corporate governance arrangements, make up an important area of Technoserv’s activities. The ability of a financial organization to manage its risks efficiently is a decisive advantage in an increasingly competitive market. Special attention must be given to issues relating to the complex security of bank information systems.

Solutions for banks and financial organizations:• Financial analytical systems based on data banks;• Integration of business applications;• General administrative expense accounting systems;• Human resource management systems;• Customer relationship management systems;• Electronic document management systems;• Information system security;• Development and upgrading of the computer

infrastructure;• Network infrastructure deployment;• Development of building service systems.

“During several years Technoserv has implemented a number of projects for Promsvyazbank to create and modernize bank’s network infrastructure using Cisco Systems’ solutions. Technoserv specialists demonstrated high level of working knowledge in Cisco Systems’ technologies, thereby the efficient use of entire network infrastructure is ensured”. V.V. Chichetkin Director of IT Department, Promsvyazbank

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MANUFACTURING

“As a Russian company Technoserv is fully informed of the domestic market’s specificity and has a direct interest in its development.

Technoserv is a reliable partner for implementation of various projects including building projects of federal significance”.

A.P. Bryazhev Chief Power Engineer, Babaevsky confectionery concern

Lending support to innovative processes by introducing solutions based on best international practices is Technoserv’s basic approach in working with Russia’s largest manufacturing companies and associations.

Technoserv’s solutions for industrial facilities cover the entire production cycle and provide efficient asset management. The introduction of solutions simplifies and reduces the cost of development and manufacturing high technology products that comply with international quality standards.

In order to ensure reliable operation at all links in the production chain, Technoserv installs modern building service systems that minimize industrial risks and ensure the continuity of the manufacturing process. While creating a reliable IT basis for production, Technoserv’s solutions provide complete, integrated automation of all production and business processes and allow companies to focus on the improvement of production efficiency and financial returns.

Solutions for industrial companies:• Fail-safe high-capacity computer infrastructure;• Network infrastructure;• ERP systems;• Electronic document management systems;• Computer-aided-design systems;• Integration of the inherited applications into a unified

information environment;• Digital television;• Product life cycle control;• Transport control systems;• Building service system infrastructure.

TECHNOSERV

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OFFICES IN RUSSIA AND THE CIS

To date, Technoserv has successfully implemented dozens of regional projects and continues to work with customers in different parts of the Russian Federation. The need for direct contact with customers, as well as continued expansion of Technoserv’s regional network, necessitate the gradual development of a system of representative offices in Russian regions.

The main task of Technoserv’s regional offices is to respond promptly to requests from customers and monitor the implementation of regional projects.

Technoserv guarantees its customers prompt service support. Regional offices are designed to strengthen service and maintenance, as well as accelerate the process of solving customers’ potential problems.

In the Russian Federation, Technoserv has offices in Volgograd, Yekaterinburg, Krasnodar, Nizhny Novgorod, Novosibirsk and St. Petersburg.

HEADQUARTERS 13А Yunosti St., Moscow, 111395, Russia Т.: +7 (495) 648-08-08, 790-79-79 F.: +7 (495) 648-08-07 www.technoserv.com

BRANCHES IN THE RUSSIAN FEDERATION

20, Admirala Fokina, Vladivostok, 690091, Russia T.: +7 (423) 243-12-21 F.: +7 (423) 243-12-22 15 G, Angarskaya, Volgograd, 400081, Russia Т.: +7 (8442) 494-978Ф.: +7 (8442) 494-978 63 Rosy Luxemburg St., Yekaterinburg, 620026, Russia Т.: +7 (343) 229-51-80, 251-97-65 F.: +7 (343) 229-51-80 Office 801, 179/1 Rashpilevskaya St., Krasnodar, 350000, Russia Т.: +7 (861) 279-61-19 F.: +7 (861) 279-61-19 58/60 Belinskogo St., Nizhny Novgorod, 603000, Russia Т.: +7 (831) 467-82-05 F.: +7 (831) 461-91-76 Office 1, 1 Kommunisticheskaya St., Novosibirsk, 630007, Russia Т.: +7 (383) 202-01-97 F.: +7 (383) 202-01-98 37 Mokhovaya St., liter “B”, Saint Petersburg, 191028, Russia Т.: +7 (812) 458-80-28, 458-80-29 F.: +7 (812) 458-80-27

CORPORATE PROFILE

1919 The regional divisions are intended to strengthen the service and warranty system as well as to accelerate the process of solving customers’ potential problems.

Technoserv’s business development strategy in the CIS is to create affiliated companies that perform the full range of tasks related to project activities and interaction with local customers.

To date, Technoserv has opened subsidiaries in Armenia, Azerbaijan, Belarus, Kazakhstan, Uzbekistan and Ukraine. The company also has an office in Turkmenistan.

These companies are actively involved in the implementation of major information and communication projects aimed at informatizing of key industries, as well as lending support to government social programs, using all Technoserv’s IT capacity, financial soundness and experience.

Azerbaijan• Azerfon (Narmobile)• Baku Electricity• State Real Estate Register Service

Armenia• Orange Armenia• VivaCell (MTS Armenia)• Armaeronavigatziya• Karabah Telecom

Belarus• Belarusian Telecommunications Network (BEST)• Road Safety• MTS• Priorbank

Kazakhstan• Alem Communication Holding• TELE-2• Alma-TV• Beeline Kazakhstan• Kazteleradio• Katelco

Turkmenistan• Ministry of Agriculture• Ministry of Communication of Turkmenistan

Uzbekistan• Uzbekistan Railways• State Tax Committee of Uzbekistan• Neftegazdepozit• Uzbekenergo• Uzneftegaz• Uzbek Agency for Informatization and Communication

Ukraine• Astelit (TM Life:))• Beeline• VTB• MTS• Normatek• Poltavaoblenergo• Raiffeisen Bank Aval• ORANTA Insurance Company• Ukrenergo

TECHNOSERV

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CUSTOMERS

TELECOMMUNICATIONS• Orange Business Services• TELE2 Russia• Akado• Vimpelcom (Beeline TM)• TTK• Comstar — OTS• MGTS• MGRS• MegaFon• Mobile TeleSystems• MTT• Rostelecom• RTCOMM• RTRS• Svyazinvest• SYNTERRA• Sky Link• SMARTS• MOTIV cellular communication• Summa Telecom

OIL AND GAS• Gazprom• Gazpromneft• Inter RAO UES• Kubanenergo• LUKOIL• NOVATEK• Norilsky Nickel• Rosneft• RussNeft• SIBUR• Stroygazmontazh• Tatneft• Transneft

FINANCIAL SERVICESAND INSURANCE

• Bank Industrial Credit• Bank “Petrokommerts”

• Bank “Stroycredit”• BTA Bank• Vnesheconombank• VTB• Gazprombank• EurasBank• Eurasian Development Bank• Central Bank of Russia• Conversbank• Credit Bank of Moscow• Credit Europe Bank• International Investment Bank• Mezhprombank• Moscow Reconstruction and Development Bank• National Development Bank• National Reserve Bank• NOMOS Bank• Promsvyazbank• Raiffeisenbank• RosEuroBank• Rosselhoz Bank• Rus-Bank• Rossiya Bank• Sberbank of Russia• “Ingosstrakh” insurance company• “Oranta” insurance company• Surgutneftegazbank• Trust Bank• Uralsib• UniCredit Bank

TRANSPORT• Aeroflot• Moscow Metro• Rosmorport• Russian Railways• Transcontainer• Federal Agency for Maritime and River Transport

PUBLIC SECTOR• Federal State Unitary Enterprise «State ATM

Corporation»• Russian Ministry of Internal Affairs• Russian Ministry of Public Health and Social

Development• Russian Ministry of Defense• Russian Ministry of Economic Development• Russian Pension Fund• Russian Federal State Statistic Service• Russian Federal Migration Service• Russian Federal Tax Service• Russian State Register• Russian Federal Service for Hydrometeorology and

Environmental Monitoring• Road Police Department, Ministry of Internal Affairs• State Customs Committee of Russian Federation

MANUFACTURING• AvtoVAZ• AK S.V.Ilyushina• Evrohim• GAZ• GKNPTs Khrunicheva• Corporation “Irkut”• NAK “AZOT”• Nizhnekamskneftekhim• Nortgaz• OKB Sukhoy• OKB A.S. Yakovlev • OMZ Golitsinsky• PO “Apatit”• RUSAL• TransInvestStroy• Farmstandart

RETAIL• Evroset• Magnit• M.Video• Sportmaster

Regional industry leaders choose Technoserv.

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PARTNERS

• Acme Packet• ADC KRONE• Airedale

International• Aladdin• Alcatel-Lucent• AnyData• APC by Schneider

Electric — Schneider Electric Aquarius

• Arbor Networks• ArcSight• AudioCodes• Avaya• Aviat Networks

(Harris Stratex Networks)

• Barracuda Networks

• Bluecoat• Brocade• Cisco Systems• Citrix• CommProve

(Ascom)• Comptel

Corporation• Computer

Associates• Coslight Newgen

Certified ResellerOfficial DistributorBusiness Partner Platinum Business PartnerBusiness PartnerDealerCertified Gold Partner (Data Center and Industrial Infrastructure Specializations)Business PartnerSilver PartnerSilver PartnerSilver PartnerSilver Business PartnerAuthorized Distributor Diamond Partner

Authorized PartnerPremier PartnerGold Partner Silver PartnerValue Added Reseller Business Partner Gold Partner

Partner

• D-Link• Dell• Delta Energy

Systems• Devoteam Teligent• Dialogic• Dr. WEB

• ECI Telecom• EMC

• Epson• ETegro

Technologies• FG Wilson • Flash Networks• Fujitsu• Genband• Global

Investments Group

• HP

• Hitachi Data Systems

• Huawei• Huawei Symantec

Project PartnerDell Registered PartnerSolution Distributor

Business PartnerApplication partner, innovatorAntivirus Software Official Supplier

Gold PartnerVelocity Signature Partner (Consolidate Specialization, EMC Documentum-Service Enabled Reseller)Business Solution ProviderPlatinum Business Partner Official DealerBusiness PartnerAuthorized PartnerResellerPrivileged Partner Gold Preferred Partner 2011, HP Software Business Partner SilverTrueNorth Gold Solutions Partner,Technology Alliance Partner Diamond PartnerCertified Partner

TECHNOSERV

22Technoserv’s partners are leaders in the international information and telecommunication technology market.

• IBM

• Infovista• Intec Telecom

Systems• Intersoft Lab• IP Galary• ip.access• Juniper Networks• Kraftway• LaserMaxRoll• Legrand• Lenovo• Microsoft

• Molex Premise Networks

• Optimi• Oracle• Oracle Hardware• Orckit• Panduit• Proxim Wireless• PTI• Qualys• Radio Frequency

Systems• Rainbow

Technologies• Red Hat

System Integrator, Premier Business PartnerVAR Regional Partner

Business PartnerBusiness PartnerBusiness PartnerElite PartnerGeneral PartnerExclusive DistributorPartnerPartnerGold Certified Partner, LAR PartnerCertified Real Time Installer

ResellerPlatinum PartnerExecutive partnerAuthorized PartnerEnhanced PartnerDirect PartnerBusiness PartnerValue Added Service ResellerStrategic Partner Premier Security Partner

Ready Partner

• RIT Technologies

• Rittal• Riverbed• RSA EMC• S-Terra• SAF Tehnika• SecPoint• StoneSoft

• Stream Wide• Symantec• Systemics• Systimax• Tekelec• Telcordia• Tellabs• Trane Company• TTI Telecom• Ubiquam• Veeam• VMware• World IT Systems

sp. Z.o.o• Zyxel• Intersoft Lab• InfoTeks• Infotin• Kaspersky Lab

PatchView Partner, Standart System partnerOfficial PartnerSilver PartnerAccessSilver PartnerPartnerPremium PartnerCertified global system IntegratorBusiness PartnerPlatinum PartnerBusiness PartnerAuthorized Business PartnerAuthorized ResellerPartnerAuthorized PartnerPartnerOfficial PartnerDealer (CDMA)Silver PartnerPremier Solution ProviderOfficial Distributor of Azul Systems Inc.Gold System IntegratorBusiness PartnerCommercial PartnerBusiness PartnerPartner

CORPORATE PROFILE

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PARTNER OPINIONS

CISCO SYSTEMS“Technoserv is our strategic partner, one of the 10 leading Cisco’s partners in Russia. We are very pleased that Cisco is now included in the Technoserv’s focus vendors list. Recently we actively cooperate and plan further business development in the directions of data centers and cloud computing. Cisco and Technoserv conduct joint activities in marketing and training of technical specialists and discussions of projects. Hope this cooperation as well as Technoserv’s new competency and certification at Cisco UCS will allow us to significantly increase the business volume”.

Mikhail KristevDeputy Director General,Cisco Systems Russia

ЕМС “EMC and Technoserv are connected by long-term partnership. We are proud to recognize Technoserv as one of those pioneers who founded the storage systems and information infrastructure market in Russia.

Effective cooperation, intensive interaction and growing expertise in new technological directions allowed us to achieve a 50% business growth”.

Sergey Karpov General Director, EMC Russia&CIS

HUAWEI “Technoserv is the strategic partner of Huawei with the great history of long-term cooperation. We are happy that Technoserv constantly develops the relationships with Huawei and recently had included our company in the list of focus vendors. Your team means to us the expertise in the field of video and IP telephony, call centers, networking and data centers. Together with the industry solutions of Technoserv this allow us to significantly expand the boundaries of using Huawei solutions at the Russian market”.

Nikolay IsakovVice PresidentHuawei Technologies Co., Ltd

SCHNEIDER ELECTRIC“Schneider Electric, the world leader in electrical solutions, is pleased to announce that Technoserv has entered the TOP5 list of our key partners in the field of engineering solutions in 2010. It is especially gratifying to note that Technoserv has also appreciated the prospects of cooperation with Schneider Electric and added our company to the list of focus vendors. Our common interest was embodied in the significant project of Gosinform data center building in Saransk. Besides data centers implementation there were initiated some joint projects in oil and gas, metallurgy and infrastructure industries”. .

Pavel Drozdov Head of the Partners Department, Schneider Electric

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AWARDS

2010• Hitachi Data Systems – “Virtual Storage Platform

EMEA Fast Start Partner of the Year 2010”• IBM – “IBM’s Silver Business Partner in Russia in

2010”• VMware – “Active Promotion of VMware solutions in

2010” Award • EMC – “Golden Partner in category “The Greatest

Business Volume”•

2009• EMC —“Golden Partner in category “The Greatest

Business Volume”• “Partner in Operations with telecommunication

Companies”• IBM — “IBM’s Golden Business Partner in Russia in

2009”• APC — “Successful Implementation of Projects in the

Government Sector in 2009”• Hitachi — Best Services Partner of 2009•

2008• IBM — “IBM’s Golden Business Partner for Systems

integration in Russia in 2008”• EMC — “Golden Partner in category “The Greatest

Business Volume in 2008”• “2008 EMC’s Partner in Operations with Fuel and

Energy Complex Companies”• APC — “Successful Implementation of Projects Using

APC Schneider Electric’s Equipment in the Government

Sector in 2008”• SAP — “Best Partner in the Financial Sector

Automation Market in 2008”•

2007• EMC — “Greatest Business Volume in 2007” • “Partner in Operations with telecommunication

Companies”• IBM — “Best IBM solution supplier in Russia in 2007”• CA — “Achieving Technical Excellence in Deployment

of CA Infrastructure Management Solutions to the Russia Telecommunications and Enterprise Markets”

• Hitachi — “Input in Promotion of HDS High-End Solutions in 2007”

• “The largest SUN Network Installation Project Based on HDS storage network in Russia in 2007”

• Citrix — “Product Partner of the Year”•

2006• EMC — “Most Complete Consolidation Solution —

EMC Partner Award 2006”• IBM — “Best Solution Supplier” Partner World Top

100 Business Partners 2006”• Sun Microsystems — “FY06 Storage Champion Award

Winner”

Technoserv13 Yunosti st.Moscow, 111395, RussiaT.: +7 (495) 648-08-08F.: +7 (495) 648-08-07tsas@technoserv.comwww.technoserv.com