22

Controlling Other Expenses Pertemuan 7 Matakuliah: V0254 - Operational Tata Hidang II Tahun: 2010

Embed Size (px)

Citation preview

Page 1: Controlling Other Expenses Pertemuan 7 Matakuliah: V0254 - Operational Tata Hidang II Tahun: 2010
Page 2: Controlling Other Expenses Pertemuan 7 Matakuliah: V0254 - Operational Tata Hidang II Tahun: 2010

Controlling Other ExpensesPertemuan 7

Matakuliah : V0254 - Operational Tata Hidang IITahun : 2010

Page 3: Controlling Other Expenses Pertemuan 7 Matakuliah: V0254 - Operational Tata Hidang II Tahun: 2010

Managing Other Expenses• Other expenses are those items that are neither

food, beverage, nor labor.• Other expenses can account for a significant

financial expenditure.• You must look for ways to control all of your

expenses, but sometimes the environment in which you operate will act upon your facility to influence some of your costs in positive or negative ways.

Bina Nusantara University 3

Page 4: Controlling Other Expenses Pertemuan 7 Matakuliah: V0254 - Operational Tata Hidang II Tahun: 2010

Managing Other Expenses• In the past, serving water to each guest upon arrival in a

restaurant was simply SOP (standard operating procedure) for many foodservice operations. The rising cost of energy has caused many foodservice operations to implement a policy of serving water on request rather than with each order.

• Energy conservation and waste reduction are two examples of attempts to control and reduce other expenses.

• Source reduction is working with food manufactures and wholesalers to reduce product packaging waste.

Bina Nusantara University 4

Page 5: Controlling Other Expenses Pertemuan 7 Matakuliah: V0254 - Operational Tata Hidang II Tahun: 2010

Managing Other Expenses

• Each operation will have its own unique list of required other expenses.

• Other expenses can constitute almost anything in the foodservice business.

• Groupings, if used, should make sense to the operator and should be specific enough to let the operator know what is in each category.

• Operators can use their own categories, or follow those used in the Uniform System of Accounts for Restaurants (USAR) recommended for use by the National Restaurant Association.

Bina Nusantara University 5

Page 6: Controlling Other Expenses Pertemuan 7 Matakuliah: V0254 - Operational Tata Hidang II Tahun: 2010

Managing Other Expenses

• While there are many ways in which to consider other expenses, two views of these costs are particularly useful for the foodservice manager.

• They are:

– Fixed, variable, or mixed– Controllable or noncontrollable

Bina Nusantara University 6

Page 7: Controlling Other Expenses Pertemuan 7 Matakuliah: V0254 - Operational Tata Hidang II Tahun: 2010

Fixed, Variable, and Mixed Other Expenses

• A fixed expense is one that remains constant despite increases or decreases in sales volume.

• A variable expense is one that generally increases as sales volume increases, and decreases as sales volume decreases.

• A mixed expense is one that has properties of both fixed and variable expenses.

Bina Nusantara University 7

Page 8: Controlling Other Expenses Pertemuan 7 Matakuliah: V0254 - Operational Tata Hidang II Tahun: 2010

Fixed, Variable, and Mixed Other Expenses

• The following shows how fixed, variable, and mixed expenses behave as sales volume increases.

Expense As a Percentage of Sales

Total Dollars

Fixed Expense

Decreases Remains the Same

Variable Expense

Remains the Same Increases

Mixed Expense

Decreases Increases

Bina Nusantara University 8

Page 9: Controlling Other Expenses Pertemuan 7 Matakuliah: V0254 - Operational Tata Hidang II Tahun: 2010

Fixed, Variable, and Mixed Other Expenses

• Percents can be computed for other expenses as follows:

Other Expenses

Total Sales = Other Expense Cost %

Bina Nusantara University 9

Page 10: Controlling Other Expenses Pertemuan 7 Matakuliah: V0254 - Operational Tata Hidang II Tahun: 2010

Fixed, Variable, and Mixed Other Expenses

• If an operator feels that a fixed expense percentage is too high, he or she must either increase sales or negotiate better rates.

• Variations in expense percentage that relate only to whether an expense is fixed, variable, or mixed should not be of undue concern to management. It is only when a fixed expense is too high or a variable expense is out of control, that management should act. This is called management by exception.

Bina Nusantara University 10

Page 11: Controlling Other Expenses Pertemuan 7 Matakuliah: V0254 - Operational Tata Hidang II Tahun: 2010

Controllable and Noncontrollable Other Expenses

• A noncontrollable expense is one that the manager can neither increase nor decrease

• A controllable expense is one in which decisions made by the manager can have an effect of either increasing or reducing the expense.

• Management should focus its attention on controllable rather than noncontrollable expenses.

Bina Nusantara University 11

Page 12: Controlling Other Expenses Pertemuan 7 Matakuliah: V0254 - Operational Tata Hidang II Tahun: 2010

Monitoring Other Expenses• When managing other expenses, two control and

monitoring alternatives are available. They are:

– Other expense cost %– Other expense cost per guest

Bina Nusantara University 12

Page 13: Controlling Other Expenses Pertemuan 7 Matakuliah: V0254 - Operational Tata Hidang II Tahun: 2010

Monitoring Other Expenses

• The cost per guest formula is of value when management believes it can be helpful, or the lack of sales figure makes the computation of other expense percentage impossible.

 Other Expenses

Total Sales = Other Expense Cost %

 Other Expense

Number of Guests Served = Other Expense Cost Per Guest

Bina Nusantara University 13

Page 14: Controlling Other Expenses Pertemuan 7 Matakuliah: V0254 - Operational Tata Hidang II Tahun: 2010

Reducing Other Expenses• It is useful to break down other expenses into

four categories: food and beverage, labor, facility maintenance, and occupancy when devising strategies to lower costs.

• In general, fixed costs related to food and beverage operations can only be reduced when measuring them as a percent of total sales. This can be done only by increasing the total sales figure.

Bina Nusantara University 14

Page 15: Controlling Other Expenses Pertemuan 7 Matakuliah: V0254 - Operational Tata Hidang II Tahun: 2010

Reducing Other Expenses• Labor related expenses can also be considered

partially fixed and partially variable.• To reduce costs related to labor, it is necessary to

eliminate wasteful labor-related expenses.• However, if an operator attempts to reduce costs

too much he or she may find the best workers employed elsewhere.

• Reducing employee benefits while attempting to retain a well-qualified workforce is simply management at its worst.

Bina Nusantara University 15

Page 16: Controlling Other Expenses Pertemuan 7 Matakuliah: V0254 - Operational Tata Hidang II Tahun: 2010

Reducing Other Expenses

• A properly designed and implemented preventative maintenance program can go a long way toward reducing equipment failure and thus decreasing equipment and facility-related costs.

• Proper care of mechanical equipment prolongs its life and reduces operational costs.

Bina Nusantara University 16

Page 17: Controlling Other Expenses Pertemuan 7 Matakuliah: V0254 - Operational Tata Hidang II Tahun: 2010

Reducing Other Expenses• One way to help ensure that costs are as low as possible is

to use a competitive bid process before awarding contracts for serviced you require.

• In the area of maintenance contracts, for areas such as kitchen or mechanical equipment, elevators, or grounds, it is recommended that these contracts be bid at least once per year.

• Air-conditioning, plumbing, heating and refrigerated units should be inspected at least yearly, and kitchen equipment should be inspected at least monthly for purposes of preventative maintenance.

Bina Nusantara University 17

Page 18: Controlling Other Expenses Pertemuan 7 Matakuliah: V0254 - Operational Tata Hidang II Tahun: 2010

Reducing Other Expenses• Occupancy costs refer to those expenses incurred by

the foodservice unit that are related to the occupancy of and payment for the physical facility it occupies.

• For the foodservice manager who is not the owner, the majority of occupancy costs will be noncontrollable.

• The owner should find ways to control occupancy costs such as rent and interest on debt, if possible.

• If occupancy costs are unrealistically high, no amount of effective cost control can help “save” the operation’s profitability.

Bina Nusantara University 18

Page 19: Controlling Other Expenses Pertemuan 7 Matakuliah: V0254 - Operational Tata Hidang II Tahun: 2010

Technology Tools• Depending upon the specific food service

operation, these costs can represent a significant portion of the operation’s total expense requirements. As a result, controlling these costs is just as important as controlling food and labor-related costs.

• Software and hardware that can be purchased to assist in this area include applications that relate to:1. Assessing and monitoring utilities cost2. Minimizing energy costs via the use of motion-

activated sensors3. Managing equipment maintenance records

Bina Nusantara University 19

Page 20: Controlling Other Expenses Pertemuan 7 Matakuliah: V0254 - Operational Tata Hidang II Tahun: 2010

Technology Tools4. Tracking marketing costs/benefits5. Menu and promotional materials printing - hardware and

software6. Analysis of communications costs (telephone tolls)7. Analysis of all other expense costs on a per-guest basis8. Analysis of all other expense costs on a “cost per dollar

sale” basis9. Comparing building/contents insurance costs across

alternative insurance providers10.Software designed to assist in the preparation of the

income statement, balance sheet, and the statement of cash flows.

Bina Nusantara University 20

Page 21: Controlling Other Expenses Pertemuan 7 Matakuliah: V0254 - Operational Tata Hidang II Tahun: 2010

Technology Tools11.Income tax management12.Income tax filing

At the minimum, most independent operators should computerize their records related to taxes at all levels to ensure accuracy, safekeeping, and timeliness of required filings.

Bina Nusantara University 21

Page 22: Controlling Other Expenses Pertemuan 7 Matakuliah: V0254 - Operational Tata Hidang II Tahun: 2010

Bina Nusantara University 22