Contactor Elite Autoresponder Installation Guide · Contactor Elite Autoresponder Installation Guide Installation 16 Installation confirmation page This is the last screen before

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Contactor Elite Autoresponder Installation Guide

© 2007 Contactor Elite Autoresponder

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Contactor Elite Autoresponder Autoresponder and Newsletter Delivery System

To most web sites, their mailing lists are their life blood. Tomaximize the profit available from your mailing list requiresContactor Elite Autoresponder.

With it's advanced subscriber filtering and tracking facilities,Contactor Elite Autoresponder can deliver targetted campaigns to your mailing lists.

I hope you enjoy this product,

Bob Westbury,Creator of Contactor Elite Autoresponderwww.ContactorElite.com

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3 Contactor Elite Autoresponder Installation Guide Installation

Installation

Step 1 - Login to hosting control panel

If your hosting account has a control panel or management console then you should log into this as this is where some of the installation tasks will need to be performed.

Create a MySQL database and user

First we need to create a MySQL database and user.

There are two options at this stage, depending on what type of server you have. If you have a shared hosting account then you MUST select option 1.

Only if you have a dedicated or virtual server with root user access can you consider option 2. The second condition for choosing option 2 is if you are going to have a large number of users ( > 20 users ) with large subscriber databases ( > 100,000 subscribers ).

1. Standard Installation 2. Advanced Installation

Standard Installation

If you on a shared hosting setup then Option 1 is probably the only option available to you. This option will install the whole system into one single database. What you need to do is create a normal database and database user through your control panel.

Create new MySQL database called “ea” ( without the quotes )


4Contactor Elite Autoresponder Installation Guide Installation

Create new MySQL user called “eauser” ( without the quotes )

Grant ALL permissions to the new MySQL user on the new MySQL database you have just created.

If your hosting control panel does not let you grant ALL permissions then you can select them individually they are…

· ALTER· CREATE TEMPORARY TABLES· CREATE· DELETE· DROP· SELECT· INSERT· UPDATE· REFERENCES· INDEX· LOCK TABLES

Your hosting control panel will probably prefix the MySQL database name and MySQL user name with something, usually your account name. For example my hosting account prefix is “elitear” which means my database is called “elitear_ea” and my database user is “elitear_eauser”.

Advanced Installation

Attention: Installation onto a dedicated server should only be attempted by someone who is familiar with administration of a Linux server.

© 2007 Contactor Elite Autoresponder© 2007


Only if you have a dedicated or virtual server with root user access can you considerthis installation option. It is recommended you choose Standard Installation unless youare going to have a large number of users ( > 20 users ) with large subscriberdatabases ( > 100,000 subscribers ).

With this option the software will dynamically create databases for each user in thesystem, this is why it requires root level access. To create a MySQL user with thecorrect privileges you will need to login to your server, preferably via SSH. Once loggedinto your server login to MySQL by typing mysql at the command prompt.

mysql> CREATE DATABASE elitear_admin default character set 'utf8' default collate 'utf8_general_ci'; mysql> GRANT Select, Insert, Update, Delete, Create, Drop, Index, Alter, Lock tables ON *.* TO elitearuser@localhost IDENTIFIED BY "enteryourpasswordhere";mysql> FLUSH PRIVILEGES;mysql> exit;

Later on in the installation you will need to enter the name of the database, MySQL user and MySQL password into the installer.



Upload Contactor Elite Autoresponder™ onto your web server

Take a note of your FTP login details before beginning this step. Download the Contactor Elite Autoresponder™ Installer from:

http://www.ContactorElite.com/downloads/ContactorEliteAutoresponder.exe

After it has downloaded, run the file ContactorEliteAutoresponder.exe.

The installation program

After you run ContactorEliteAutoresponder.exe you will see the following screen…

Click on the "Next" button to continue.



FTP Account Details

You will then see a screen which asks you for your FTP connection details to your web server. Enter details in the FTP server address, FTP username and FTP password fields then click on the "Browse" button.

Select domain's web folder

When you click on the "Browse" button you will see a "Browse for FTP folder" window appear.

Select the public_html folder. Your folder may be named differently to this example, it may be www or httpdocs or something similar, but the folder you need to select is the one which contains your website files.

Note: The software will be installed into the “ea” folder inside the folder you select. There is no need to create an “ea” folder as the installer will do this for you.

Once you have selected your web folder click on the "OK" button to continue.



Click on the "Next" button.

The Installer will then run through a series if checks on your web server.

Enter website URL

You will then see a screen where you need to enter your full website name.In my example I have used http://www.ContactorElite.com , but you should insertyour own web site address.

Then click on the "Next" button.



Installer test results

The Installer will then run through some additional tests and then display a screen which lets you know it is ready to install.

Click on the "Next" button to proceed.

Transferring files

The Installer will then start to transfer the files to your web server. This process will take approximately 9-10 minutes.




System check

When you enter the web section of the installation you will see a page which will test your server for compatibility with Contactor Elite Autoresponder.

If you see any messages which say FAILED then the software is not compatible with your server in its present configuration. There can be a number of reasons why it will fail the compatibility test and it may be possible for your hosting provider to change the configuration to suit. If, however, it is not possible for them to change their configuration you can opt for hosting from an Contactor Elite Autoresponder certified hosting provider.

Please visit www.ContactorElite.com for the latest list of certified hosts.

If your server is compatible then you will see a screen like the one on the right.

If you see PASSED for each bullet point then a button will be near the bottom of the page which says "Install Contactor Elite Autoresponder". Click on this button to continue.

If you have any errors then you will not get an option to continue with the installation please visit www.ContactorElite.com for details of the system requirements.



You will then see a page which displays a similar version of the previous screen.




Choose installation type

The next page allows you to choose whether you want Standard Installation or Advanced Installation.

Only if you have a dedicated or virtual server with root user access can you consider selecting Advanced Installation and only if you are going to have a large number of users ( > 20 users ) with large subscriber databases ( > 100,000 subscribers ), will you see the benefits of selecting Advanced Installation.




MySQL Database settings

On this screen you need to enter your MySQL database information in the boxes provided.




Domain and Email Settings

On this screen you need to enter the following details..

· Domain name · Support email address · System email address · POP3 Email server · POP3 "Catchall"email account username · POP3 "Catchall"email account password




User files and sample mailing list

This screen allows you to create a sample Mailing List and add a subscriber to it.




Installation confirmation page

This is the last screen before the installation system creates the databases and configures your system.

WARNING: Once you click on the “Install Now” button any data you have in a previous Contactor Elite Autoresponder installation will be lost.



17 Contactor Elite Autoresponder Installation Guide Installation

Installation progress

Now the installation script will run through a series of steps which create and configure the databases to the information you entered.

Once it has finished you can click on the “Login” button to be taken to your system.


Contactor Elite Autoresponder Guide Installation 18

Activating Contactor Elite Autoresponder

The next step is to activate your new installation of Contactor Elite Autoresponder.

On the main menu select "Help -> Activate License"

You will then be taken to the “Activate License” page where you need to enter three pieces of information.

1. Your license number* 2. Your password** 3. Your activation code***

* A sixteen digit number provided in the purchase confirmation email from Contactor Elite Autoresponder** An 8 digit number provided in the purchase confirmation email from Contactor Elite Autoresponder*** A long string of characters and numbers issued to you when you activated your license Technology license manager as per the instructions in the purchase confirmation email from Contactor Elite Autoresponder

You should copy and paste the information to ensure it is exactly as it was given to you. The activation code must not have any spaces or breaks when you copy it. If there are any mistakes the system will not activate itself correctly

Click on the "Activate" button to proceed.

Note: Sometimes if your system has been de-activated or you have changed your domain name then you might have to enter the license details a second time for the

system to be correctly activated.



Remove installation script

After you have finished installing your software you MUST remove the files test.php and install.php from the “ea” folder on your web site.

You can do this, either by your FTP utility or sometimes the control panels for websites have a file browser utility which will allow you to delete these two files.

If you don’t do this someone could run the installation script and delete your data.

Change password from the default setting

To ensure no-one can get access to your Contactor Elite Autoresponder™ e-mail marketing system you MUST change your password to something other than the default.

To change the username and password click on the “Login/Password” link from the “Toolbox” menu. Then enter your new username and password in the form which appears.


Note: If you do not change the password from the default settings then you may be in breach of your hosting providers terms and could risk having your website shut

down.


20Contactor Elite Autoresponder Installation Guide

Your system is now ready for use

Please visit www.ContactorElite.com for more information.


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Contactor Elite Autoresponder Installation Guide · Contactor Elite Autoresponder Installation Guide Installation 16 Installation confirmation page This is the last screen before