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Connected - AT&T · Connected consumer Connect. Engage. Retain. Connect to your consumers anywhere, anytime and anyplace. With one global solution provider, you can create an optimal

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Page 1: Connected - AT&T · Connected consumer Connect. Engage. Retain. Connect to your consumers anywhere, anytime and anyplace. With one global solution provider, you can create an optimal
Page 2: Connected - AT&T · Connected consumer Connect. Engage. Retain. Connect to your consumers anywhere, anytime and anyplace. With one global solution provider, you can create an optimal

Connected business

Global. Highly Secure.

On Demand.Grow your business on an enterprise-grade platform that offers the flexibility you require today, and the agility to support the advanced technologies you’ll need in the future.

Rely on highly secure, high performance, any-to-any connectivity to a single, global network, and wireless back-up included on the nation’s fastest 4G LTE network to help your business stay connected.

Grow your business with global, highly secure and scalable connections

Communicate quickly and reliably, virtually anywhere

Choose a highly secure and reliable provider to route your voice, data and video traffic over one of the world’s most powerful and advanced (MPLS) networks.

Keep your data moving, even in unforseen circumstances with wireless back-up capabilities, running over the nation’s fastest 4G LTE network.

With the world’s largest IP network, we can help you quickly extend your retail operations to meet your growing demand.

Dynamic provisioning of resources, solutions and applications helps extend and expand your business connectivity as quickly as you need it.

Expand local and globally, whenever you need to

Keep your last mile operations running in virtually any situation

Stand up new sites in days and add new services in minutes

Voice

VPN

Data

Applications

Mobile

eCommerce

Call center

Firewall

Mobile

eCommerce

Call center

FirewallCloud EthernetCloud Ethernet

Back© 2016 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. The information contained herein is not an offer, commitment, representation or warranty by AT&T and is subject to change.

Page 3: Connected - AT&T · Connected consumer Connect. Engage. Retain. Connect to your consumers anywhere, anytime and anyplace. With one global solution provider, you can create an optimal

Connected consumer

Connect. Engage. Retain.Connect to your consumers anywhere, anytime and anyplace. With one global solution provider, you can create an optimal commerce experience and deliver an engaging interaction with your brand:

• In-store • Online• Mobile • Call center

Our solutions allow you to stayconnected through all stages of the consumer life cycle.

Reach consumers virtually whereverthey are

Deliver relevant mobile campaigns and rich mobile appcapabilities to drive revenues inside and outside of the store.

Transform associate interactions with powerful mobile apps. Revitalize in-store environments through rich media andrelevant messaging.

Deliver a consistent, content-rich online experience with ahigh-performance e-commerce environment.

Implement a single, streamlined and responsive contact center operation to serve each consumer through their channel of choice.

Enhance the experience outside ofthe store

Elevate service and engagement levelsin-store

Help them connect, when and howthey want

Back

Inspire and engage your consumers to stay longer

© 2016 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. The information contained herein is not an offer, commitment, representation or warranty by AT&T and is subject to change.

Size: L

GOOD SPORTS

MOBILE CAMPAIGN

CONSUMERSEGMENT #1

10% off the latestteam jerseys

Reserve inStore

GET READYFOR THE

GAME!

Team Jerseys

GOOD SPORTS CO.YOUR ACCOUNT YOU MIGHT LIKE:

Size: L

Ready forPick-up! Add to cart

On-DemandScalability

Highly Secure

Global

MOBILE POS DIGITAL SIGNAGE MOBILE DIRECT TV

3 IN-STOCKAISLE 5

OFFICIALSIZE

NY: 17 NJ: 14THE 2016’S

HAVE ARRIVED! FORHER!

GOOD SPORTS CO.

Got a question?We’re here to help!

Call or text!1-800-###-####

24/7Live chat!

Page 4: Connected - AT&T · Connected consumer Connect. Engage. Retain. Connect to your consumers anywhere, anytime and anyplace. With one global solution provider, you can create an optimal

Connected security

Prevent. Detect. Respond.

The value of consumer data makes retailers a prime target for attacks. How do you balance this threat against competitive pressures and innovation demands?

With our managed security solutions you can get ahead of these challenges.

We can help you:

• Innovate with confidence• Protect your brand• Prevent, detect and respond to cyber threats• Manage cyber risks and utilize adoptive threat intelligence

Stay ahead of your cybersecurity challenges

Help protect corporate and consumer data• Comply with PCI regulations and manage security requirements across locations• Safeguard web applications and e-commerce sites• Keep critical IT systems online

Help improve detection and response to cyberthreats• Investigate and resolve incidents of all sizes• Identify emerging threats and develop countermeasures• Monitor and manage networks, platforms and security devices 24x7

Prepare for advanced threats • Evaluate vulnerabilities• Define a risk-based security strategy• Improve security across networks , devices and critical data

Stay compliant and current• Keep policies, protocols and procedures up to date and compliant• Educate employees how to handle sensitive data

Corporate and consumer data

Retail store

Tablet/smartphone

ComputerSocial media

Back© 2016 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. The information contained herein is not an offer, commitment, representation or warranty by AT&T and is subject to change.

Page 5: Connected - AT&T · Connected consumer Connect. Engage. Retain. Connect to your consumers anywhere, anytime and anyplace. With one global solution provider, you can create an optimal

Connected supply chain

Monitor. Connect.Collaborate.

Monitor assets and inventory to help reduce costs, drive efficiency and enable a quicker speed to market.

Connect your processes and people to improve planning and management of your dynamic supply chain.

Our highly secure, innovative solutions help you deliver the product your consumers want, at the time they need it.

Track the location and status of your assets from the factory to the store

Keep a closer eye on the timing and quality of your shipments. Leverage mobile push communications to stay in touch with your supply chain personnel.

Increase the productivity of your global office and remote employees with an easy-to-use collaboration solution.

Optimize revenue and increase consumer retention by having the right product, at the right place, at the right time.

Speed processing of returns from all endpoints of your supply chain to minimize operational costs and inventory losses.

Enhance inventory visibility across your supply chain

Collaborate easily from virtually anywhere in the world

Improve reverse supply chain efficiency

© 2016 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. The information contained herein is not an offer, commitment, representation or warranty by AT&T and is subject to change.

Achieve endpoint visibility throughout yourseamless supply chain

GPS LightShock MotionTemperature Pressure

Monitor: 318Count:

75+ + + =9 1 403318 75 9 1 403

Condition:

Return type:

Low Stock!

Replenishfaster

Speed defectivereturns to suppliers

Back

Page 6: Connected - AT&T · Connected consumer Connect. Engage. Retain. Connect to your consumers anywhere, anytime and anyplace. With one global solution provider, you can create an optimal

Connected insights

Collect. Analyze. Apply.Collect and analyze data based on real-world observations of aggregate consumer behaviors, inside and outside of the store, with our network-connected solutions. Apply the insights gained from comprehensive consumer demographic and behavioral data to help optimize:

• Basket size• Store visits• Loyalty• Sales Velocity• Store Layout

NOTE: Consumer information is only reported in a group or aggregate format–individual consumer identities remain anonymous unless express opt-in has been provided.

Engage with your consumers on a hyper-local level

Deepen your understanding of shopper segments

Find out which key demographic groups visit your stores, on which days and times they visit, and which zip codes they come from.

Analyze Wi-Fi data to understand how consumers use online resources while in-store, including competitor sites.

Combine data from Wi-Fi and camera analytics to understand the full shopper engagement experience within the store.

Gain a more accurate and complete understanding of what your consumers want, when and how they want it, to deliver an optimal shopping experience. All built on the foundation of a highly secure and robust Wi-Fi solution.

Discover how purchases happen

Learn what influences their buying choices See the bigger picture, seize the opportunity

Back© 2016 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. The information contained herein is not an offer, commitment, representation or warranty by AT&T and is subject to change.

DEMOGRAPHICS

GOODSPORTS: CONSUMER SEGMENT#1

Age:

Gender:

Ethnicity:

Zip:

HouseholdIncome:

STORE VISITBEHAVIOR

Day of Week:

Frequency:

Other:

Time of Day:

BEHAVIOR CONSUMER SEGMENT #1

TeamSports Dept.

Browse Time: 7:52

ApparelEnd Promo

Avge. Time: 2:23

SEGMENT #1: IN-STORE WEBSITE VISITS

OTHER

JERSEY.COMTEAMSPORTS.COM

TOPSPORTS.COM20%OFF!

JERSEY.COM

DEMOGRAPHIC & VISIT INFO

IN-STORE SHOPPINGPATTERNS

IN-STORE ONLINEACTIVITY

CONSUMERSEGMENT #1