Conflict Resolution for English Language Learnerspeacebuildin Resolution for English Language ... Conflict Resolution for English Language Learners ... The basic concepts and skills

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  • Curriculum Guide

    Conflict Resolution for English Language Learners

    Alison Milofsky

    w w w . u s i p .o r g 1 2 0 0 1 7 t h S t r e e t N W Washington DC 20036

    U N I T E D S T A T E S I N S T I T U T E O F P E A C E

  • Conflict Resolution for English Language Learners

    All rights reserved. Please do not reproduce without appropriately citing the United States Institute of Peace

    - 2 -

  • Conflict Resolution for English Language Learners

    All rights reserved. Please do not reproduce without appropriately citing the United States Institute of Peace

    - 3 -

    TABLE OF CONTENTS Introduction..............................................................................................5

    About the Guide.................................................................................................................. 5 Purpose and Objectives .......................................................................................... 5 Who is this guide for?............................................................................................. 5 What is the framework of the guide?..................................................................... 5 Why teach these skills?........................................................................................... 6 Teaching and Learning Principles ......................................................................... 6 How to Use this Guide............................................................................................ 7 Approach to Curriculum Development ................................................................. 8

    About the United States Institute of Peace (USIP)........................................................ 9 Note From the Author ..................................................................................................... 10

    Chapter 1: Trust Building ....................................................................11

    Exercise 1.1 Ground Rules .................................................................................. 12 Exercise 1.2 Name Game .................................................................................... 13 Exercise 1.3 Have You Ever ............................................................................... 14 Exercise 1.4 Draw Your Own Symbol ............................................................... 16

    Chapter 2: Defining Conflict......................................................................................... 17

    Exercise 2.1 Conflict Is ....................................................................................... 18 Exercise 2.2 When You Say Conflict, I Think Of ............................................. 19 Exercise 2.3 Exploring Perspectives on Conflict............................................... 21 Exercise 2.4 Responding to Conflict.. ................................................................ 23

    Chapter 3: Prejudice Awareness and Reduction.................................27 Identity

    Exercise 3.1.1 We All Belong to Many Groups ............................................... 30 Exercise 3.1.2 Learning About Yourself and Others........................................ 34

    Stereotypes and Prejudice

    Exercise 3.2.1 Definitions.................................................................................. 36 Exercise 3.2.2 Message on My Forehead ......................................................... 39 Exercise 3.2.3 Checking Our Assumptions ...................................................... 41 Exercise 3.2.4 Biased Storytelling .................................................................... 43 Exercise 3.2.5 Mirror Mirror on the Wall......................................................... 44 Exercise 3.2.6 Outsiders .................................................................................... 45 Exercise 3.2.7 Walk in Anothers Shoes .......................................................... 46 Exercise 3.2.8 Our Many Roles......................................................................... 48 Exercise 3.2.9 Becoming an Ally...................................................................... 51

    Understanding Perceptions Exercise 3.3.1 Changing Photos ......................................................................... 52 Exercise 3.3.2 View from the Window .............................................................. 54 Exercise 3.3.3 Party Go-er .................................................................................. 55 Exercise 3.3.4 Diverse Perspectives ................................................................... 57

  • Conflict Resolution for English Language Learners

    All rights reserved. Please do not reproduce without appropriately citing the United States Institute of Peace

    - 4 -

    Chapter 4: Communication ..................................................................58 Non-verbal communication Exercise 4.1.1 Birthday Timeline ....................................................................... 59 Exercise 4.1.2 Breaking the Code....................................................................... 60 Exercise 4.1.3 Speaking Without Words............................................................ 61 Active Listening Exercise 4.2.1 What Is Active Listening? .......................................................... 62 Exercise 4.2.2 Practice Paraphrasing.................................................................. 66 Exercise 4.2.3 Reflecting Feelings ..................................................................... 68 Exercise 4.2.4 Clarifying Questions ................................................................... 70 Exercise 4.2.5 Listening Triads........................................................................... 71 Exercise 4.2.6 More Active Listening Practice.................................................. 73 Verbal Communication Exercise 4.3.1 Communicating To Understand ................................................. 74 Exercise 4.3.2 Communicating To Understand Using Drawings..................... 75 Exercise 4.3.3 I Messages................................................................................ 78

    Chapter 5: Conflict Management.........................................................81

    Managing Emotions Exercise 5.1.1 Conflict Line................................................................................ 84 Exercise 5.1.2 Hot Buttons.................................................................................. 86 Exercise 5.1.3 Reducing Anger........................................................................... 88

    Cooperation v. Competition Exercise 5.2.1 Thumb (Arm) Wrestling ............................................................. 89 Exercise 5.2.2 Cross the Line.............................................................................. 90 Conflict Management Exercise 5.3.1 Identifying Conflict..................................................................... 92 Exercise 5.3.2 Practicing Conflict Analysis....................................................... 95 Exercise 5.3.3 The Orange .................................................................................. 98 Exercise 5.3.4 Negotiation Scenarios ............................................................... 100 Problem Solving Exercise 5.4.1 Forward or Reverse................................................................... 102 Exercise 5.4.2 Think Outside of the box .......................................................... 104 Exercise 5.4.3 The Hollow Ball ........................................................................ 105 Exercise 5.4.4 Goat and Wolf ........................................................................... 106 Exercise 5.4.5 Group Decision-Making ........................................................... 107 Exercise 5.4.6 Consensus Building .................................................................. 109

    Appendices............................................................................................112

  • Conflict Resolution for English Language Learners

    All rights reserved. Please do not reproduce without appropriately citing the United States Institute of Peace

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    INTRODUCTION About the Guide Purpose and objectives Conflict Resolution for English Language Learners was developed based on the United States Institute of Peaces work on education in zones of conflict throughout the world. The guide draws on the experiences and needs of educators who struggle to deal with the conflicts in their countries. The purpose of the guide is to provide educators with a series of conflict resolution exercises to increase students capacity to manage intergroup conflict. The specific focus of the guide is on improving interpersonal skills that will enable individuals to address intergroup conflict effectively and nonviolently. However, as the guide points out, these skills can be used more generally to address conflict on an even greater scale. Taken together, these exercises will:

    Explore issues of conflict from the perspective of students lives. Increase students understanding of the other.

    Increase students understanding of the strategies they can use to manage

    identity-based conflicts.

    Develop students conflict management and problem-solving skills.

    Develop students communication skills.

    Provide educators with the instructional materials necessary to bring conflict resolution education into the classroom.

    The guide is divided into f