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Conext™ SmartBox-BA Owner’s Guide 975-0752-01-01 Revision C 11-2015 solar.schneider-electric.com

Conext SmartBox-BA Owners Guide (975-0752-01-01_Rev-C)_ENG

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Page 1: Conext SmartBox-BA Owners Guide (975-0752-01-01_Rev-C)_ENG

Conext™ SmartBox-BA

Owner’s Guide975-0752-01-01 Revision C11-2015

solar.schneider-electric.com

Page 2: Conext SmartBox-BA Owners Guide (975-0752-01-01_Rev-C)_ENG

Copyright © 2015 Schneider Electric. All Rights Reserved. All trademarks are owned by Schneider Electric Industries SAS or its affiliated companies.

Exclusion for DocumentationUNLESS SPECIFICALLY AGREED TO IN WRITING, SELLER

(A) MAKES NO WARRANTY AS TO THE ACCURACY, SUFFICIENCY OR SUITABILITY OF ANY TECHNICAL OR OTHER INFORMATION PROVIDED IN ITS MANUALS OR OTHER DOCUMENTATION;

(B) ASSUMES NO RESPONSIBILITY OR LIABILITY FOR LOSSES, DAMAGES, COSTS OR EXPENSES, WHETHER SPECIAL, DIRECT, INDIRECT, CONSEQUENTIAL OR INCIDENTAL, WHICH MIGHT ARISE OUT OF THE USE OF SUCH INFORMATION. THE USE OF ANY SUCH INFORMATION WILL BE ENTIRELY AT THE USER’S RISK; AND

(C) REMINDS YOU THAT IF THIS MANUAL IS IN ANY LANGUAGE OTHER THAN ENGLISH, ALTHOUGH STEPS HAVE BEEN TAKEN TO MAINTAIN THE ACCURACY OF THE TRANSLATION, THE ACCURACY CANNOT BE GUARANTEED. APPROVED CONTENT IS CONTAINED WITH THE ENGLISH LANGUAGE VERSION WHICH IS POSTED AT SOLAR.SCHNEIDER-ELECTRIC.COM.

Document Number: 975-0752-01-01 Revision: Revision C Date: 11-2015Product Part Number: 865-0300

Contact Information: solar.schneider-electric.com

Please contact your local Schneider Electric Sales Representative or visit our website at:http://solar.schneider-electric.com/tech-support/

Page 3: Conext SmartBox-BA Owners Guide (975-0752-01-01_Rev-C)_ENG

About This Guide

Purpose

The purpose of this Owner’s Guide is to provide explanations and procedures for operating, configuring, maintaining, and troubleshooting the Conext SmartBox-BA (simply called SmartBox) device.

Scope

The Guide provides safety guidelines and general information for using the SmartBox, as well as information about configuring, monitoring, and troubleshooting the unit. It does not include information on how to use other Schneider Electric products.

Firmware Revision

Some SmartBox features and functions described in this guide may be incorporated with later firmware versions. This guide is valid for Conext SmartBox-BA Firmware (1.00 Build 002) and above.

To view the firmware version on your product using its web interface, go to SmartBox -> SmartBox Info.

To view the latest available firmware version online, go to http://solar.schneider-electric.com/product/conext-smartbox-ba/ under DOWNLOADS -> Firmware.

Audience

The Guide is intended for use by anyone who plans to construct, install, or operate a system involving the SmartBox. The information in this guide is intended for qualified personnel. Qualified personnel have training, knowledge, and experience in:

• Installing electrical equipment

• Applying all applicable installation codes

• Analyzing and reducing the hazards involved in performing electrical work

• Configuring any TCP/IP-related settings

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About This Guide

OrganizationThis Guide is organized into:

Chapter 1, “Introduction”

Chapter 2, “Installation”

Chapter 3, “Configuration”

Chapter 4, “Monitoring”

Chapter 5, “Troubleshooting”

Chapter 6, “Specifications”

Appendix A, “Modbus/RS-485 Field Wiring Application Note”

Abbreviations and Acronyms

Related Information

You can find more information about Schneider Electric as well as its products and services at solar.schneider-electric.com.

BOS Balance of System

DHCP Dynamic Host Configuration Protocol

DNS Domain Name System

EMI Electromagnetic Interference

LAN / WAN Local Area Network / Wide Area Network

LED Light Emitting Diode (used for indicator lights)

POA Plane of Array

PV Photovoltaic (or Solar)

TCP/IP Transmission Control Protocol/Internet Protocol

UPS Uninterruptible Power Supply

VPN Virtual Private Network

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About This Guide

Interpreting Instructions in this Guide

When you see an instruction like this:

Click Performance -> Inverter Comparison

The first part points to a major function on the Horizontal tab. The second part points to an item in the Side tab for that major function. See “Web Interface Overview” on page 1–5.

Click Performance -> Inverter Comparison

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Important Safety Instructions

READ AND SAVE THESE INSTRUCTIONS - DO NOT DISCARD

This document contains important safety instructions that must be followed during installation procedures (if applicable). Read and keep this Owner’s Guide for future reference.

Read these instructions carefully and look at the equipment (if applicable) to become familiar with the device before trying to install, operate, service or maintain it. The following special messages may appear throughout this bulletin or on the equipment to warn of potential hazards or to call attention to information that clarifies or simplifies a procedure.

The addition of either symbol to a “Danger” or “Warning” safety label indicates that an electrical hazard exists which will result in personal injury if the instructions are not followed.

This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death.

DANGER

DANGER indicates an imminently hazardous situation, which, if not avoided, will result in death or serious injury.

WARNING

WARNING indicates a potentially hazardous situation, which, if not avoided, can result in death or serious injury.

CAUTION

CAUTION indicates a potentially hazardous situation, which, if not avoided, can result in moderate or minor injury.

NOTICE

NOTICE indicates important information that you need to read carefully.

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Safety

Safety Information

1. Before using this product, read all instructions and cautionary markings on the unit and all appropriate sections of this manual.

2. Use of accessories not recommended or sold by the manufacturer may result in a risk of fire, electric shock, or injury to persons.

3. The manufacturer recommends that all wiring be done by a certified technician or electrician to ensure adherence to the local and national electrical codes applicable in your jurisdiction.

4. To avoid a risk of fire and electric shock, make sure that existing wiring is in good condition and that wire is not undersized. Do not operate the equipment with damaged or substandard wiring.

5. Do not operate the equipment if it has been damaged in any way.

6. Do not disassemble the Conext SmartBox-BA except where noted for connecting wiring and cabling. See your warranty for instructions on obtaining service. Attempting to service the unit yourself may result in a risk of electrical shock or fire.

7. To reduce the risk of electrical shock, disconnect the power supply from the equipment before attempting installation, and any maintenance (including cleaning or working on any components connected to the equipment). Internal capacitors remain charged after all power is disconnected.

8. The equipment must be grounded. Use the protective grounding conductor provided with the AC input conductors.

9. This product is designed for outdoor use. IP66 rating is ensured with the use of a canopy. It is also NEMA 4X rated.

10. To reduce the chance of short-circuits, always use insulated tools when installing or working with this equipment. Do not leave tools inside.

11. Remove personal metal items such as rings, bracelets, necklaces, and watches when working with electrical equipment.

WARNING

ELECTRICAL SHOCK AND FIRE HAZARDS

• Install the SmartBox in RESTRICTED ACCESS locations only.

• Avoid installing the SmartBox in direct sunlight or near other heat sources like the exhausts of inverters and generators, steam exhausts from boilers and dryers, and engine compartments.

• Avoid installing near flammable materials. Do not install inside lead acid battery compartments including vented ones.

• Avoid installing the SmartBox in an area where water or melting snow can accumulate and flood the area potentially reaching the SmartBox cabinet and submerging it fully.

Failure to follow these instructions can result in death or serious injury.

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Safety

DANGER

ELECTRICAL SHOCK AND FIRE HAZARD

Installation including wiring must be done by qualified personnel to ensure compliance with all applicable installation and electrical codes including relevant local, regional, and national regulations. Installation instructions are not covered in this Owner’s Guide but are included in the Quick Install Guide.

Failure to follow these instructions will result in death or serious injury.

WARNING

HAZARD OF PHYSICAL INJURY AND UNEXPECTED OPERATION

Refer to detailed information in this guide when making any changes to settings or sending commands. Commands sent to this device may affect other components in the system. Ensure that anyone working with the system is aware of the result of your changes before sending a command.

Failure to follow these instructions can result in death or serious injury.

NOTICE

EQUIPMENT DAMAGE

• All cables connected to the SmartBox must run through the cable glands on the unit.

• This unit is susceptible to damage from EMI and nearby lightning strikes unless a surge protection device (a lightning arrestor) is installed.

• Turn Off all devices before connecting cables.

• Use the SmartBox’s circuit breaker as its On/Off switch.

• Do not connect an Ethernet cable from the SmartBox to the WAN/ MODEM port on the network router.

• Do not connect any port on the SmartBox to an outside line or to a public telecommunication network.

• Changes to any TCP/IP-related settings should only be performed by a qualified IT professional.

Failure to follow these instructions can damage equipment or affect network performance.

Note: This device can be configured to connect to the Internet using port-forwarding in your network router’s settings. There is a security risk in port-forwarding unencrypted network traffic over a public network (Internet). Use of a VPN or a secure tunnel to route SmartBox communication via the Internet is recommended.

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Safety

Lock-Out Tag-Out (LOTO) Procedure

Lock-out refers to the practice of preventing de-energized circuits from being re-energized by putting locks on the disconnecting devices, holding them open. Tag-out refers to the practice of attaching a tag to the disconnect-device locks warning others not to operate the disconnect device and containing information relating to the lock-out, such as the person responsible, the reason, and the date and time. Combined these two practices are called the lock-out and tag-out (LOTO) procedure.

** In Australia, access to live parts shall be limited to suitably qualified electrical personnel. See installation instructions before connecting to the supply.

A 1. Identify the AC Panel Breaker upstream from the SmartBox unit.

B 2. Open the AC Panel door.

DANGER

HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH

• Apply appropriate personal protective equipment (PPE) and follow safe electrical work practices. See NFPA 70E or CSA Z462.

• This equipment must only be installed and serviced by qualified electrical personnel. **

• Never operate energized with SmartBox cabinet door opened.• Before opening the cabinet door identify the power source (see A), de-

energize (see B), lock-out and tag-out (see C), and wait 2 minutes for circuits to discharge (see D).

• Always use a properly rated voltage sensing device to confirm all circuits are de-energized.

Failure to follow these instructions will result in death or serious injury.

Figure 1-1 Single Line Diagram for SmartBox

SmartBox

Mains AC Panel Breaker Circuit Breaker

LOTO

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Safety

3. Turn Off the AC Panel Breaker (open the switch) that connects to the SmartBox to cut off the power.

4. Close the AC Panel door.

C 5. Lock-out and tag out the AC Panel.

D 6. Wait 2 minutes for the circuits in the SmartBox to discharge.

7. Open the SmartBox cabinet and commence service and maintenance activities.

Disposal Instructions

As a general rule, do not dispose of or discard the SmartBox along with ordinary household garbage or organic waste.

Always follow regional, national, and /or local waste disposal directives concerning disposing, discarding, or recycling of equipment containing electronic and electrical components such as the SmartBox.

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Contents

Important Safety Instructions

Safety Information - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - viiiLock-Out Tag-Out (LOTO) Procedure - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - xDisposal Instructions - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -xi

1 IntroductionIntroduction - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1–2

Product Features - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1–2SmartBox Connection Diagram (Small Commercial Plant Example) - - - - - - - - - - - - - - - - - - - 1–2

Physical Features - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1–3Data Logger Device Ports - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1–4

Web Interface Overview - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1–5

2 InstallationInstallation - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–2

What’s In The Box - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–2Material and Tools - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–2Choose a Location - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–3Install and Mount the SmartBox - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–4Prepare All Cables/Wires - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–5

Prepare the AC Power Cable - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–5Prepare Communication and Data Cables - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–7

Route All Cables/Wires - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–9North America Adaptation - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–10

Connect Wires to the Power Module Circuit Breaker - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–11Change the Power Module’s Input Voltage Level to 100–120 Volts - - - - - - - - - - - - - - - 2–13

Connect Wires of Remote Devices (Sensors, Meters) - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–14Connect the PV Inverters (RS-485 Daisy-Chain) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–15Connect to the Local Area Network (LAN) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–16Connect the Cables to External Devices - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–17

Commissioning- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–18Making Sure the Network Router is On - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–18Powering Up the SmartBox for the First Time - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–18Locating the SmartBox - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–20Logging in for the First Time - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–21Setting Up Modbus IDs for PV Inverters, Meters, and Sensors - - - - - - - - - - - - - - - - - - - - - 2–24Smart Install - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–24

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Contents

3 ConfigurationConfiguration Steps - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–2Login - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–3Working with the Latest Firmware (Application Version)- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–4Updating Configuration Settings - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–5

Quick Settings - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–5Import SmartBox Configuration - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–6Update the Firmware - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–6Reset the SmartBox - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–7Update SmartBox’s Modbus Settings - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–9Change the SmartBox’s Units of Measurement - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–10Setting up a Plant - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–10

Updating Network Settings - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–11Modify LAN Settings - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–12Modify E-Mail Settings - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–13Enable/Disable SFTP Logging - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–14Create SFTP Users - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–14Enable/Disable Conext Insight - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–15

Managing Data Export - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–16Language - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–16Configuration - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–17Plant Data - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–17Periodic Data Export - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–18

Managing Notifications - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–19E-mail Addresses - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–19Notification Set-up - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–20

Managing Passwords- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–21Lost Password - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–21Manage User Passwords - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–22

Detecting Devices - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–23Device Modbus ID Range Definition - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–23Detect Devices - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–24

Setting Up A Single Inverter - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–25Basic - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–25Advanced - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–26Grid Settings - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–26Power Control - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–26

Setting Up Multiple Inverters - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–27Master Inverter - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–27Basic - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–27Advanced - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–28Grid Settings - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–28Power Control - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–28

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Contents

Apply/Export Settings - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–29Apply Settings - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–29Export Settings - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–29

File Upload - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–29Setting Up A Single Meter - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–30

Settings - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–30Setting Up A Single Sensor - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–31

Settings - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–31

4 MonitoringTracking Performance- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4–2

Dashboard - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4–2Understanding the Different Graphs and Table - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4–2

PV Plant Performance - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4–4Inverter Comparison - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4–4Meter Analysis - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4–5

Devices Overview in SmartBox - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4–5Monitoring Inverters in SmartBox - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4–6Monitoring Meters in SmartBox - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4–6Monitoring Sensors in SmartBox - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4–7SmartBox Info- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4–8Remote Monitoring With Conext Insight - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4–8

5 TroubleshootingViewing SmartBox Events - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5–2

Viewing Active Alarms - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5–2Viewing Active Warnings - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5–3Viewing Historical Alarms - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5–3Viewing Historical Warnings - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5–4

Troubleshooting - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5–5Clearing a Web Browser’s Cache - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5–10Replacing a Fuse - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5–11Removing and Inserting the SD Card - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5–13

6 SpecificationsElectrical Specifications - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6–2

Communication Interfaces - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6–2Data Interfaces - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6–2Power Supply - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6–2Memory - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6–2

General Specifications - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6–3Features - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6–3Regulatory Approvals - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6–3Schneider Electric Products compatible with the SmartBox - - - - - - - - - - - - - - - - - - - - - - - - - - - 6–4

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Contents

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1 Introduction

Chapter 1 contains general information about:• Product Features• Physical Features• Web Interface Overview

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Introduction

IntroductionConext SmartBox-BA is the monitoring, control, and configuration device for decentralized PV plants using the Conext range of string inverters. One SmartBox can daisy chain up to 64 devices (such as inverters, meters, sensors) using RS-485 connections.

Product Features

• Log data from the plant devices (for example, inverters, sensors, meters) in the PV plant at a predefined frequency (for example, every minute)

• Locally store logged data (for example, the past 30 days) and post it to the remote portal (such as Conext Insight) at a predefined time interval (for example, every 10 minutes)

• Provide a web interface that can be accessed locally (LAN) as well as remotely (via internet). The web interface allows monitoring of PV plant performance using several user friendly charts and/or tables. The web interface also allows configuration of the device itself and plant devices (such as inverters)

• Provide features that identify errors detected in the normal operation and facilitate their resolution like events/error logging.

SmartBox Connection Diagram (Small Commercial Plant Example)

Figure 1-1 Remote Monitoring and Control Architecture Small Plant

RS

485

RS485

RS

485

RS

485

irradiance sensor

PV Inverters

network router

SmartBox

PC / Mac - Conext Insight tablet

cloud

PV string

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Physical Features

Physical Features

Figure 1-2 SmartBox Components

Item Description

1 Power supply module (120V/230V). See “Connect Wires to the Power Module Circuit Breaker” on page 2–11.

2 Circuit breaker (6A) acts as the SmartBox’s On/Off switch.

3 Fuse box for three 5x20mm Cartridge Fast-Acting Fuse 0.5A 250V (for example, Littelfuse 216.500). See “Replacing a Fuse” on page 5–11.

4 Ground/earth terminal bus bar5 Cable glands for AC cable and ground/earth wire

6 Cable glands for RS-485 and Ethernet cables

7 Shipping braces (marked with red dots) - used to support the components during shipment. Do not remove.

8 RS-485 data ports. Use for connecting PV inverters.

9 RS-485 wire terminals. Use for connecting Modbus/RS-485 devices such as weather sensors and power meters.

10 Data logger device. See “Data Logger Device Ports” on page 1–4.

11 Wall-mounting brackets (4x). See “Install and Mount the SmartBox” on page 2–4.

RS-485(B)

RS-485(A)

100-120V

200-500V

LV HVC

1

2

3

4

5 6

9

8

10

11

7

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Introduction

Data Logger Device Ports

The data logger device contains several ports for data exchange and communications.

Figure 1-3 Data Logger

Item Description

LAN 1 This port is used for LAN connectivity and Conext Insight via an internet connection.

LAN 2 Currently not used. Do not connect to this port.

USB port This port is used for extracting SmartBox information (for example, model number, IP address, etc.) into a file. Also, this port is used for uploading firmware upgrades into SmartBox.

SD card porta

a.Do not insert a GSM SIM card in the data logger’s SD card port because GSM functionality is currentlydisabled.

Used for data storage.

LAN 2

LAN 1

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Web Interface Overview

Web Interface OverviewThe SmartBox Web Interface is a program which can be accessed using a web browser on any laptop computer (PC or Mac) that is connected to the SmartBox through a network router. For instructions on logging in, see “Logging in for the First Time” on page 2–21.

Figure 1-4 SmartBox Web Interface

Item Description

1 Horizontal tabs - Main menu tabs provide access to major functions such as Performance, Devices, Events, SmartBox, and Smart Install.

2 Side tabs - Functional menu tabs that expand each of the major functions.

3 Main web interface screen contains summary information, graphs, and settings.

4 Navigation links for Disclaimer, Logout, and Help.

5 Firmware Version and Build Number of the SmartBox unit.

1

2

3

45

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1–6

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2 Installation

Chapter 2 contains information about:• Installation• Commissioning

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Installation

Installation

What’s In The Box

The following materials are supplied in the Conext SmartBox-BA package:

• SmartBox unit is pre-installed with:

• Circuit breaker (6A)• Dual power supply (120/230V)• Fuse box for RS-485 wire terminals and data logger device• RS-485 hub with two available ports for PV inverter daisy-chain

connection• Data logger device with two sets of wire terminal blocks for connecting

Modbus/RS-485 sensor and meter devices

• SmartBox Quick Install Guide including extra multi-lingual product labels

• SmartBox USB drive contains the SmartBox Owner’s Guide

• Knockout hole covers - 16 mm cover (1x), 25 mm cover (1x)

• Wall mounting brackets (4x)

• Cabinet key

Material and Tools

The following materials and tools are not supplied but are required to complete the installation:

• CAT5/CAT5e network cable(s) for Modbus/RS-485 PV Inverter and Ethernet TCP/IP connections

• AC power cable (3-wire)• RS-485 cable(s) for Modbus/RS-485 device connections• Wire stripper, crimper, wire ferrules (insulated)• Screwdriver set, pliers• Greenlee® punch• M6 (¼ inches) wall screws/bolts for mounting (4x)• Laptop computer (PC or Mac) with USB port• Network router for LAN and internet connectivity

DANGER

HAZARD OF ELECTRIC SHOCK AND FIRE

• All wiring must be done by qualified personnel to ensure compliance with all applicable installation codes and regulations.

• Do not connect the unit to a live power source prior to cabling and wiring.

• Do not connect any powered device to the unit during installation.

Failure to follow these instructions will result in death or serious injury.

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Installation

Choose a Location

** In Australia, access to live parts shall be limited to suitably qualified electrical personnel. See installation instructions before connecting to the supply.

The SmartBox is IP66 rated and NEMA 4X rated. It is suitable for outside installation underneath a canopy. However, to avoid potential hazards follow the instructions in the WARNING below.

The SmartBox has electronics that are susceptible to EMI and nearby lightning strikes. Therefore, choose a proper location and an installation layout minimizing potentially induced voltage spikes that might damage the equipment.

For thunderstorm-prone areas, install a separate and external surge protection device to protect the SmartBox’s Power Module and communication ports.

If you mount the SmartBox on a wall, the minimum recommended height from the ground is 1.2 m (4 ft.) so there is easy access to the power terminals, the RS-485, and LAN ports inside the unit.

DANGER

HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH

• Apply appropriate personal protective equipment (PPE) and follow safe electrical work practices. See NFPA 70E or CSA Z462.

• This equipment must only be installed and serviced by qualified electrical personnel. **

• Never operate energized with SmartBox cabinet door opened.• Before opening the cabinet door identify the power source, de-energize,

lock-out, and tag-out and wait 2 minutes for circuits to discharge. See “Lock-Out Tag-Out (LOTO) Procedure” on page x.

• Always use a properly rated voltage sensing device to confirm all circuits are de-energized.

Failure to follow these instructions will result in death or serious injury.

WARNING

ELECTRICAL SHOCK AND FIRE HAZARDS

• Install the SmartBox in RESTRICTED ACCESS locations only.• Avoid installing the SmartBox in direct sunlight or near other heat

sources like the exhausts of inverters and generators, steam exhausts from boilers and dryers, and engine compartments.

• Avoid installing near flammable materials. Do not install inside lead acid battery compartments including vented ones.

• Avoid installing the SmartBox in an area where water or melting snow can accumulate and flood the area potentially reaching the SmartBox cabinet and submerging it fully.

Failure to follow these instructions can result in death or serious injury.

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Installation

Install and Mount the SmartBox

1. Install the wall-mounting brackets to the back of the unit. The wall-mounting brackets are provided with the SmartBox.

2. Tighten the brackets with a maximum of torque of 3 Nm (27 lb-in).3. Pre-drill the mounting surface, if necessary.

4. Secure the two top mounting screws or bolts (M6 or ¼ inches) to the wall but do not tighten the heads. Leave a 6 mm (¼ inch) gap for the wall-mounting brackets’ keyholes. See Figure 2-3.NOTE: Use screws/bolts appropriate for the wall material and the unit weight. See “General Specifications” on page 6–3.

5. Mount (hang) the SmartBox on the top two mounting screws or bolts by the wall-mounting brackets.

Figure 2-1 Wall-mounting Brackets

Figure 2-2 Pre-drill Wall

250mm (9.8 in.)

458mm (18 in.)

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Installation

6. Tighten the heads of the two top mounting screws or bolts to secure the SmartBox to the wall with a maximum torque of 3 Nm (27 lb-in).

7. Secure the two bottom mounting screws or bolts (M6 or ¼ inches) to the wall and tighten the heads.

8. Open the SmartBox cabinet door in preparation for cabling/wiring.

Prepare All Cables/Wires

Prepare all cables and terminate stranded wires with insulated ferrules prior to routing them into the SmartBox.

See DANGER messages on page 2–2 and page 2–3 before proceeding.

Prepare the AC Power Cable

1. Acquire a standard 3-wire AC Power cable with non-metallic sheathing (overall Ø 4-8mm (0.15-0.31in).

NOTE: The SmartBox is powered by an AC source such as Mains. You may connect it to an AC source in two ways:

• AC panel – prepare both ends of an AC cable. One end goes to a properly-rated circuit breaker in an AC electrical panel and the other goes to the SmartBox. See the top figure in Figure 2-4. See WARNING.

Figure 2-3 Mounting the SmartBox

screw/boltsize M6 or ¼ in.

< 13.4mm (½ in.)

Ø 13.4mm (½ in.)

Step 4-top screws

Step 5-hang unit

Step 7-bottom screws

NOTE: The SmartBox components have been pre-wired at the factory. Do not modify these pre-wirings.

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Installation

• AC outlet – Prepare both ends of an AC cable. Install a standard 3-prong AC outlet plug on one end to be connected later to a standard AC outlet. The AC outlet must be in a circuit that is connected to a circuit breaker in an AC electrical panel. The other end goes to the SmartBox. See the bottom figure in Figure 2-4. See WARNING.

2. Split open one end of the power cable that will go into the SmartBox to expose the three wires (Line, Neutral, and Ground/Earth).

3. Expose at least 100 mm (4 inches) of wires and terminate each wire with an insulated wire ferrule.

4. Split open the other end of the power cable that will go into the AC Panel to expose the three wires (Line, Neutral, and Ground/Earth).

5. Expose at least 100 mm (4 inches) of wires and terminate each wire with a proper terminator suitable for connecting to an AC panel.

If instead you are connecting to a standard AC outlet, install a 3-prong outlet plug to the other end of the power cable.

Figure 2-4 Single Line Diagrams (Prepare AC Cable)

WARNING

ELECTRICAL SHOCK HAZARD

Do not connect the AC cable to an AC source yet at this stage. Wait until all cabling and wiring are done by qualified personnel before powering the SmartBox.

Failure to follow these instructions can result in death or serious injury.

Figure 2-5 3-wire AC Power Cable (one end that goes to the SmartBox)

Mains

SmartBox’s Circuit BreakerAC Panel

Breaker

AC Panel Breaker

AC OutletMains

SmartBox’s Circuit Breaker

Prepare either AC cable.

NOTE: Mains voltage rating depends on jurisdiction.

100 mm (4 in)

AC Power Cord TYPE NMC 600 (UL)

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Installation

Prepare Communication and Data Cables

SmartBox Communication Architecture

LAN/WAN communication for user access to the SmartBox requires a CAT5/CAT5e cable which is connected from a network router to the data logger device. This cable must not exceed 100 m.

RS-485 data ports using RJ45 connectors allow for connection of up to two series of daisy-chained PV inverters as shown in Figure 2-6. Other Modbus/RS-485 devices not requiring power from the SmartBox can share the RS-485 bus also. Although each cable segment in daisy-chained PV inverters does not have a maximum length allowed, total cable length for each RS-485 bus must not exceed 600 m.

An RS-485 communication cable between SmartBox and remote Modbus/RS-485 devices uses the two sets of terminal blocks and are defined as derivations from the main RS-485 buses, therefore, must not exceed a maximum cable length of 20 m.

Maximum Cable Lengths

The illustration below shows the various maximum cable lengths for connecting devices to SmartBox.

1. Ethernet cables: Use a standard shielded CAT5/CAT5e cable (suggested color: blue) for LAN connectivity. Estimate the proper length and set aside. However, the maximum cable length is 100 m. For a custom length cable, punch 8P8C modular shielded connectors (shielded RJ45 plugs) to both ends to create a straight-through cable. See the illustration in Figure 2-7.

2. RS-485 cables for PV Inverter connection: Use a standard shielded CAT5/CAT5e cable (suggested color: white or grey) to Modbus/RS-485 PV Inverter daisy-chain connection. Estimate the proper length and set aside. However, the maximum bus cable length is 600 m. For a custom length cable, punch 8P8C modular connectors (RJ45 plugs) to both ends to create a straight-through cable. See pin-out illustration below. See the illustration in Figure 2-7.

Figure 2-6 Maximum Cable Lengths

RS485

RS485

RS485

RS485

RS485

RS485

RS485

RS485

600m 600m

100m

20m

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Installation

NOTE: Each RS-485 cable segment on the daisy-chain shall use one shielded RJ45 plug on one end, while the remaining shall be crimped on an unshielded RJ45 plug. This is to provide a proper single grounding point for the shield.

3. RS-485 cables for sensor and meter connections: Use a multi-core shielded twisted pair cable for connecting Modbus/RS-485 devices. Estimate the proper length and set aside. However, the maximum cable length is 20 m. Follow the Modbus/RS-485 device’s instructions for connecting power and data cables from the device to the SmartBox.

Figure 2-7 RJ45 Plug Pin-Out for Custom Length Cable

common

D0D1

BrownBrown stripeGreenBlue stripeBlueGreen stripeOrangeOrange stripe

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Installation

Route All Cables/Wires

The SmartBox has four knockout entry points for various cables to pass through.

See DANGER messages on page 2–2 and page 2–3 before proceeding.

1. Loosen the cable gland sealing nuts designated for the AC cable in preparation for routing this cable into the SmartBox.

Remove the cable gland sealing nuts and sealing inserts designated for RS-485, Modbus, and Ethernet cables in preparation for routing these cables into the SmartBox.

2. Depending on how many RS-485 and Ethernet cables you are using, remove the corresponding number of sealing plugs from the sealing inserts.

To insert the cables into the narrow holes of the sealing inserts, push the cable through the slit along the length of the sealing inserts.

3. Route all cables and wires through the cable glands and into the SmartBox cabinet.

4. Connect the Power Supply and Ground/Earth wires. See “Connect Wires to the Power Module Circuit Breaker” on page 2–11.

Figure 2-8 Cable Glands

sealing inserts

sealing plugs

sealing nuts

Figure 2-9 Knockout Entries

use up to 4 CAT5/CAT5e cables

use up to 4 CAT5/CAT5e cables

use for 1 powerAC cable

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Installation

5. If there is only one sensor (or meter), connect its wires to the RS-485 wire terminals (labeled A). If there are two sensors (or meters), connect their respective wires to the RS-485 wire terminals (labeled A and B). See “Connect Wires of Remote Devices (Sensors, Meters)” on page 2–14.

Only two Modbus/RS-485 devices can be connected and supplied with their own internal 24 VDC power from the SmartBox.

6. If there is only one daisy-chain of inverters, connect the Modbus/RS-485 PV inverter cable to port A. If there are two or more daisy-chains of PV inverters, connect two Modbus/RS-485 inverter cables to ports A and B. See “Connect the PV Inverters (RS-485 Daisy-Chain)” on page 2–15.

7. Connect the CAT5/CAT5e Ethernet cable to LAN 1 for LAN and internet connectivity. See “Connect to the Local Area Network (LAN)” on page 2–16.

North America Adaptation

The knockout holes can be modified for North American installations. You may reduce the four knockout holes to two holes – one entry for AC power and ground/earth cables and one entry for CAT5/CAT5e and other communication cables.

See DANGER messages on page 2–2 and page 2–3 before proceeding.

To modify the knockout holes:

1. Remove (un-install) all cable glands from the SmartBox’s bottom panel.

2. Plug the two outermost holes with the provided knockout hole covers.

3. Using a Greenlee® punch 72BB, enlarge the knockout hole on the left of the figure above to a diameter of 28.3 mm. See Notes.

4. Using a Greenlee® punch 73BB, enlarge the knockout hole on the right of the figure above to a diameter of 34.6 mm. See Notes.

Figure 2-10 Knockout Entry for North America

25mm knockout hole cover

Punch a hole

16mm knockouthole cover

Punch a hole

28.3 mm 34.6 mm

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Installation

Connect Wires to the Power Module Circuit Breaker

See DANGER messages on page 2–2 and page 2–3 before proceeding.

NOTE: To ensure continuous operation of the SmartBox during a short term power interruption, you may consider installing a UPS device between the power source and the SmartBox. Follow installation instructions provided by the UPS manufacturer.

CAUTION

FIRE HAZARD

Do not drill to expand the holes. Metal debris like dust and shavings can cause electrical sparks and ignite components inside the SmartBox cabinet.

Failure to follow these instructions can result in moderate or minor injury.

NOTES:

• Install liquid tight fittings on the new knockout holes to maintain the IP66 (NEMA 4X) rating of the enclosure.

• The sizes of the new knockout holes are recommendations only.

• Do not punch more holes than the four that are already provided.

NOTICE

RISK OF ELECTROMAGNETIC INTERFERENCE (EMI)Do not allow the AC power cable inside the cabinet in which high voltage current flows to touch other cables such as the RS-485 and Ethernet cables. This will minimize electromagnetic interference from disrupting electronic signals running in low voltage RS-485 and Ethernet cables.

Tie RS-485 and Ethernet cables inside the cabinet together (using a plastic cable tie) and keep a minimum distance of separation of about 127 mm (5 inches) from the AC power cable.

Failure to follow these instructions can interfere in the operation of electronic equipment.

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Installation

To connect the AC cable to the SmartBox’s Power Module Circuit Breaker:

1. Remove the plastic markers and set aside.

2. Connect the Line wire (black, red, or blue) to the Line terminal of the circuit breaker.

3. Connect the Neutral wire (white or grey) to the Neutral terminal of the circuit breaker.

4. Connect the Ground/Earth wire (green or green/yellow stripe) to the Ground/Earth bus bar.

For torque specifications, see Figure 2-11.

5. Replace the plastic markers onto the terminal recess.

Line plastic marker

Neutral plastic marker

Figure 2-11 Power Module Circuit Breaker

100-120V

200-500V

LV HVC

Circuit breaker withLine and Neutral connections

Bus bar with Ground/Earth connection

Maximum torque of 2 Nm (18 lb-in)

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Installation

Change the Power Module’s Input Voltage Level to 100–120 Volts

See DANGER messages on page 2–2 and page 2–3 before proceeding.

The SmartBox’s power supply module is initially configured for 200–240 V (see top image on Figure 2-12).

To change the input power supply to a lower voltage level:

1. Disconnect the Line wire (black) from the HV terminal.

2. Reconnect the Line wire (black) to the LV terminal.

For torque specifications, see Figure 2-12 on page 2–13.

NOTICE

RISK OF DAMAGE TO THE POWER MODULE

Configure the power supply module to accept 100–120 V power input for installations in North America or other jurisdictions with Mains voltage of 100–120 V.

Follow the instructions “To change the input power supply to a lower voltage level:” on page 2–13.

Failure to follow these instructions can damage the power module and connected equipment.

Figure 2-12 Power Module

100-120V

200-500V

LV HVC

100-120V

200-500V

LV HVC

Pre-wired for 220/230/240 V applications.

Re-wired for 115/120 V applications.

Maximum torque 1.2 Nm (11 lb-in).

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Installation

Connect Wires of Remote Devices (Sensors, Meters)

See DANGER messages on page 2–2 and page 2–3 before proceeding.

The SmartBox provides connection for up to two Modbus/RS-485 devices (sensors, meters) with their own 24 VDC power. Other Modbus/RS-485 devices can be daisy-chained on the RS-485 bus along with the PV inverters up to a total of 64 devices. However, these other devices will have to be powered (if required) from an external power source.

To wire remote devices:

1. Connect the RS-485 wires to the terminals D1 and D0.

2. Connect the 24V power supply wires to the RS-485 wire terminals 24V(+) and 0V(–).

3. Connect the RS-485 shield wire to the ground/earth bus bar of SmartBox.

NOTICE

RISK OF ELECTROMAGNETIC INTERFERENCE (EMI)Do not allow the AC power cable inside the cabinet in which high voltage current flows to touch other cables such as the RS-485 and Ethernet cables. This will minimize electromagnetic interference from disrupting electronic signals running in low voltage RS-485 and Ethernet cables.

Tie RS-485 and Ethernet cables inside the cabinet together (using a plastic cable tie) and keep a minimum distance of separation of about 127 mm (5 inches) from the AC power cable.

Failure to follow these instructions can interfere in the operation of electronic equipment.

NOTICE

RISK OF DAMAGE TO CONNECTED EQUIPMENT

Wiring the Modbus/RS-485 device incorrectly when connecting it to the SmartBox wire terminals can damage it once the SmartBox is powered up.

Maintain polarity when daisy-chaining Modbus/RS-485 devices. Terminate the end of the daisy-chain with a terminating device suitable for RS-485.

Always follow the wiring instructions of the sensor or meter manufacturer.

Failure to follow this instruction can damage the equipment.

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The distance between the SmartBox and the Modbus/RS-485 device must be less than 20 meters. See “Maximum Cable Lengths” on page 2–7.

Connect the other ends of the cables to their respective devices. See “Connect the Cables to External Devices” on page 2–17.

Connect the PV Inverters (RS-485 Daisy-Chain)

See DANGER messages on page 2–2 and page 2–3 before proceeding. See NOTICE about EMI interference on page 2–14.

The SmartBox has two RS-485 ports for connecting PV Inverters. It can daisy-chain up to a total of 64 devices which includes all PV Inverters, sensors, and meters.

1. Connect a CAT5/CAT5e PV inverter cable to the RS-485 Port A. However, other devices such as sensors and meters can also use this port.

2. Connect a CAT5/CAT5e sensor or meter cable to the RS-485 Port B. However, PV inverters in a daisy-chain can also use this port.

NOTE: Follow the wiring instructions of the inverter, sensor, or meter manufacturer.

Figure 2-13 Remote Device Power and Data Connection

24V

0V A-D1

A-D0

24V

0V B-D1

B-D0

RS-485 wire terminal block B

RS-485 wireterminal block

A

shield

ground/earth bus bar

RS-485 wires24V power supplyterminals

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Installation

Connect to the Local Area Network (LAN)

See DANGER messages on page 2–2 and page 2–3 before proceeding. See NOTICE about EMI interference on page 2–14.

The SmartBox has one LAN port for connecting to the internet (LAN1). Do not use the second LAN port (LAN2).

◆ Connect a CAT5/CAT5e Ethernet cable to the LAN 1 port.

Figure 2-14 CAT5/CAT5e PV Inverter Cable

NOTE: Make sure that the PV inverter (or another remote device) has a valid Modbus ID and RS-485 communication port that are correctly configured in SmartBox (default: 9600, None, 1). See Table 2-1 on page 2–24.

NOTICE

RISK OF DAMAGE TO THE NETWORK ROUTER

Do not connect the PV Inverter cable to the network router.

Failure to follow this instruction can damage the equipment.

Use a standard CAT5/CAT5e network cable (white or grey). Maximum cable length is 600 m. See “Maximum Cable Lengths” on page 2–7.

Connects to a PV inverter or other devices. See “Connect the Cables to External Devices” on page 2–17.

Port A Port B

Figure 2-15 LAN Ports on the Data Logger Device

LAN2

LAN1

Use standard CAT5/CAT5e network cables (blue). Maximum cable length is 100 m.

Connects to Modbus/RS-485/TCP device.

Connects to the local area network via network router. See “Connect the Cables to External Devices” on page 2–17.

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The distance between the SmartBox and the network router must be less than 100 meters. See “Maximum Cable Lengths” on page 2–7.

Connect the Cables to External Devices

See DANGER messages on page 2–2 and page 2–3 before proceeding.

1. Connect the other end of the AC power cable to the AC Source (de-energized Mains AC Panel).

Or connect the 3-prong plug of the AC power cable to a de-energized AC Outlet.

2. Connect the other end of the PV Inverter cable to the first PV inverter which is the closest PV Inverter in the chain. If applicable, connect the other end of the second PV Inverter cable to the closest PV inverter of the second string.

3. Connect the other end of the RS-485 cable to a Modbus/RS-485 device such as a sensor or meter. Connect to a second Modbus/RS-485 device, if applicable.

Always follow the wiring instructions of the sensor or meter manufacturer.

4. Connect the other end of the Ethernet cable to a vacant TCP/IP port on the network router. In some cases, the network router and the internet modem are combined as one device.

5. Connect a second Ethernet cable between the network router (find another vacant TCP/IP port) and a laptop computer. See Figure 2-17 on page 2–18.

NOTICE

RISK OF DAMAGE TO THE NETWORK ROUTER

Do not connect the network router cable to the PV Inverter.

Failure to follow this instruction can damage the equipment.

Figure 2-16 Single Line Diagram (Connect to AC Source)

Mains

SmartBox’s Circuit BreakerAC Panel

Breaker

AC Panel Breaker AC OutletMains

SmartBox’s Circuit Breaker

Connect eitherpoints.

NOTE: Mains voltage rating depends on jurisdiction.

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Installation

Commissioning

Making Sure the Network Router is On

Before powering up the SmartBox for the first time, make sure that the network router is turned on, providing DHCP service, and receiving an internet connection.

◆ Plug the other end of the ethernet cable (the first end of the cable is already connected to LAN 1 from the previous step) to a vacant TCP/IP port on the network router.

Powering Up the SmartBox for the First Time

After connecting the AC power cable and connecting all the other cables from different devices into the SmartBox, you are ready to power up the unit.

** In Australia, access to live parts shall be limited to suitably qualified electrical personnel. See installation instructions before connecting to the supply.

NOTE: Close the SmartBox cabinet door when all initial cabling and wiring activities are done. Do not leave tools or other foreign objects inside the cabinet.

Figure 2-17 Network Routera

a.In some configurations, the network router is combined with the internet modem as one device.

LAN1

vacant TCP/IP port

power

networkrouter

DANGER

HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH

• Apply appropriate personal protective equipment (PPE) and follow safe electrical work practices. See NFPA 70E or CSA Z462.

• This equipment must only be installed and serviced by qualified electrical personnel. **

Failure to follow these instructions will result in death or serious injury.

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Commissioning

The SmartBox’s circuit breaker acts as an On/Off switch. The other end of the power cable is attached to an AC panel breaker (or an AC outlet).

To turn On the SmartBox:

1. Switch the AC panel breaker On.

2. Wear PPE (see DANGER safety message above) and open the SmartBox cabinet to gain access to its circuit breaker.

3. Switch the SmartBox’s circuit breaker On (lever on the Up position).

LED lights on the power module and the data logger light up indicating that the SmartBox is now receiving power.Wait 60 seconds for the SmartBox system to boot up.

4. Close the SmartBox cabinet.

NOTE: In the following procedure, you will be required to open the SmartBox cabinet door temporarily while it is energized.

Figure 2-18 Potential Live Contacts

live contacts

maintain the markers which cover the contacts

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Installation

Locating the SmartBox

In order to log in to the SmartBox web interface, you have to find out its location, specifically its IP address, in the computer network.

** In Australia, access to live parts shall be limited to suitably qualified electrical personnel. See installation instructions before connecting to the supply.

To locate the SmartBox and write its IP Address:

1. Take the USB drive supplied with the SmartBox.

2. Wear PPE (see DANGER safety message above) and open the cabinet door of the SmartBox to gain access to the USB port.

3. Insert the USB drive into the USB port of the data logger. See “Data Logger Device Ports” on page 1–4.

4. Wait about 60 seconds for the data logger to write the IP address information of the SmartBox into the USB drive.

An html file will be generated and saved in the following format:<smartbox_serial_number>.html

5. Pull out the USB drive from the data logger.

6. Proceed to the next section “Logging in for the First Time”.

DANGER

HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH

• Apply appropriate personal protective equipment (PPE) and follow safe electrical work practices. See NFPA 70E or CSA Z462.

• This equipment must only be installed and serviced by qualified electrical personnel. **

Failure to follow these instructions will result in death or serious injury.

NOTE: In the following procedure, you will be required to open the SmartBox cabinet door temporarily while it is energized.

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Logging in for the First Time

1. Insert the USB drive which contains the SmartBox’s IP address information into a computer within the same computer network as the SmartBox.

2. Look for the <smartbox_serial_number>.html in the USB drive.

3. Double-click the <smartbox_serial_number>.html file.

The Conext SmartBox System Information web page appears.

4. Click either the IP Address(LAN1) link or the Connect button on the web page to access the SmartBox web interface.

Figure 2-19 System Information Web Page

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The Login web page appears.

5. Choose a Language. The default is English.

6. Choose the Admin user name. The default is “Admin”.

7. Enter the Password. The default is “Admin123”.

8. Press the Login button.

A dialog box appears informing you to change the password.

9. Click OK.

The Disclaimer page appears.

Figure 2-20 Login Web Page

Figure 2-21 Disclaimer Web Page

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Commissioning

10. Read the Disclaimer.

11. Check off the I agree with the above and Remote Monitoring Service check box.

NOTE: It is possible not to check off this box and still proceed with the next step. However, Conext Insight for monitoring will be disabled.

12. Click the I understand and Accept button.

If this is the very first set up for the SmartBox, then the Change Password wizard appears next.

13. Type in the Old Password “Admin123”.

14. Type in a New Password.

15. Type in the new password to Confirm Password.

16. Click the Apply button to apply the changes

or Click the Clear button to start over.Smart Install Wizard

If this is the very first set up for the SmartBox, then the Smart Install wizard appears next after changing the password. See “Smart Install” on page 2–24.

If this is not a first set up, the Conext SmartBox Web Interface Dashboard web page appears next after logging in. See “Login” on page 3–3.

Figure 2-22 Change Password Wizard

NOTE: Passwords must contain 6 to 12 characters with at least one alphabet in capital and one numeric character. Special characters are allowed. Password is case sensitive.

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Installation

Setting Up Modbus IDs for PV Inverters, Meters, and Sensors

By default, the SmartBox recognizes inverters and other devices if they are SunSpec™-compliant and if they fall within the Modbus ID default ranges initially set up for SmartBox.

Before getting into Smart Install, make sure that all Modbus IDs of PV Inverters, meters, and sensors are uniquely set and fall within the following ranges:

Also, all Modbus/RS-485 devices in the RS-485 network shall be configured with a unique set of parameters including baud rate, parity and stop bits. SmartBox RS-485 port configuration by default is:

Smart Install

On first set up, the Smart Install wizard will automatically pop up. The wizard will help you through four major steps, namely:

• Plant Setup

• Detect Devices

• Connect to Conext Insight

• Set-up password recovery e-mail

Table 2-1 SmartBox Modbus Default Ranges for Devices

Device Modbus ID Range

PV Inverters 1 to 100

Meters 101 to 120

Sensors 121 to 140

Table 2-2 SmartBox RS-485 Default Configuration

Setting Value

Baud rate 9600

Parity None

Stop bits 1

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Commissioning

To continue with the Smart Install:

1. Click the Next button on the Smart Install wizard page. Step 1 Web Page appears below.

Step 1: Plant Setup 2. Adjust the Time Settings.

3. Enter the plant capacity (in kW) connected to this SmartBox.

Figure 2-23 Smart Install Wizard

Figure 2-24 Step 1 Web Page

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4. Click the Apply button.

Wait for the confirmation that the settings have been applied. The wizard will advance to Step 2.

Step 2: Detect Devices

5. Click the Detect button to begin the process of detecting all PV inverters, sensors, meters, and other devices that are connected to form a PV plant.

All detected devices for each RS-485 port (Inverters, Meters, Sensors, Unknown) are counted and summarized in a table.

6. Click the Next button to proceed to Step 3.

Figure 2-25 Smart Install Step 2 Web Page

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Commissioning

Step 3: Connect to Conext Insight

7. Click the Connect button.

8. Observe the Connection Status progress bar.

If the connection is successful, the progress bar goes all the way to the right.If not, a pop up message appears saying that the “Test connection to Conext Insight failed”.

9. Click the Next button to proceed to Step 4.

Figure 2-26 Smart Install Step 3 Web Page

Figure 2-27 Smart Install Step 4 Web Page

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Installation

Step 4: Create a password recovery e-mail

NOTE: You may skip this step by clicking the Skip button. However, it is recommended that you provide the information to facilitate a forgotten password situation that may arise in the future.

10. Enter a valid Password recovery e-mail address.

11. Enter a valid SMTP Server.

12. Enter 25 (default value) under SMTP Port.

13. Enter a valid Username for the SMTP server.

14. Enter a valid Password for the SMTP server.

15. Click the Send Test Mail button to verify that the SmartBox can send out messages to a valid e-mail address.

NOTE: Wait for the test e-mail message to arrive at your mailbox. Open the e-mail message. If several minutes had gone by and you have not received it yet, check the Junk or Spam folder of your e-mail application. If you find it there, reclassify the sender’s e-mail as Not Junk, Not Spam, or Allowed in order to receive e-mail messages and alerts from the SmartBox in the future.

16. Click the Apply button to save the information.

Finished! The Smart Install Summary page appears.

17. Click the OK button to finish the Smart Install procedure.

Figure 2-28 Smart Install Summary Page

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3 Configuration

Chapter 3 contains information about:• Updating Configuration Settings• Updating Network Settings• Managing Data Export• Managing Notifications• Managing Passwords• Detecting Devices• Setting Up A Single Inverter• Setting Up Multiple Inverters• Setting Up A Single Meter• Setting Up A Single Sensor

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Configuration

Configuration StepsTo complete the Conext SmartBox-BA setup, you must successfully complete the procedures in the Installation section.

When you first log in to the web interface, most of the setup information appears automatically with their default values. Some information requires change (such as passwords), some information can be modified as needed, and some information can only be modified by a qualified IT professional.

The SmartBox configuration process is comprised of following checklist. You may mark the check boxes below as you complete each item:

Primary ❐ Logging in - see Login

❐ Set the network time - see Updating Network Settings

Secondary ❐ Change the password - see Managing Passwords

❐ Change Modbus settings - see Update SmartBox’s Modbus Settings

❐ Configure SmartBox settings - see Quick Settings

Optional/Occasional

❐ Configure general device settings - see Updating Configuration Settings

❐ Resetting the SmartBox - see Reset the SmartBox

❐ Upgrade the device firmware - see Update the Firmware

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Login

Login

Figure 3-1 Login Process

Select a User NameEnter the Password

Click Login

Check off the box

Click I Understand and Accept

NOTE: If you are “Logging in for the First Time” go to page 2–21.

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Configuration

Working with the Latest Firmware (Application Version)

After logging in, check whether you have the latest firmware (application version) of the SmartBox. Firmware updates are performed periodically and made available online at http://solar.schneider-electric.com.

To check the latest firmware (application version):

1. Find out the current version by clicking the SmartBox tab and writing down the Application Version.

2. On a separate web browser window, find out the latest version that is available online by going to the SmartBox product page on the Schneider Electric Solar website.

3. If the current version is different from the latest version then go to “Update the Firmware” on page 3–6 to begin the firmware update process.

Figure 3-2 SmartBox Application Version on the SmartBox Page

current version

Figure 3-3 SmartBox Application Version on the SmartBox Page

latest version*

*This version number may be different now. Look for the NEW designation.

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Updating Configuration Settings

Updating Configuration SettingsWith Configuration Settings you can:

• Adjust Quick Settings

• Import SmartBox Configuration

• Update Firmware

• SmartBox Reset

• Adjust Modbus Setting

• Change the units of measurement (Units)

• Set up a plant (Plant Setup)

To access the Configuration settings:

◆ Click the SmartBox tab -> Configuration

Quick Settings

In Quick Settings, you can:

• Change the SmartBox’s Device Name

• Change the Time Zone

• Select either Device Time or Network Time (SNTP) Synchronization

• Device Time - manually setting the time of the SmartBox independent from network time.

• Network Time - synchronizing SmartBox time with the SNTP network, assuming the SmartBox is connected to the internet.

Figure 3-4 SmartBox Configuration Tab

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Configuration

Import SmartBox Configuration

You may choose to import the configuration settings of another SmartBox. If you choose this option, you have to manually locate the configuration file.

1. Click the SmartBox tab -> Configuration.

2. Scroll down the page until you see the Import SmartBox Configuration box.

3. Click the Browse button.

4. Locate the configuration file and select it.

5. Click Open to select the file.

6. Click the Upload button to import and apply the settings.

Update the Firmware

You may update the SmartBox’s firmware. If you choose to update the firmware, you have to manually locate the firmware file.

1. Download the latest firmware from http://solar.schneider-electric.com.

2. Click the SmartBox tab -> Configuration.

3. Scroll down the page until you see the Update Firmware box.

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Updating Configuration Settings

4. Click the Browse button.

5. Locate the firmware file you downloaded from the Solar Schneider Electric website and select it.

6. Click Open to select the file.

7. Click the Upload button to update and apply the new firmware.

Reset the SmartBox

Soft Reset You may choose to reset the SmartBox through the web interface (soft reset). If you choose this option, you have three choices of the type of reset to perform. You may:

• Restart the SmartBox - similar to restarting a computer.

• Reset the Configuration settings - user settings including network configuration and passwords are erased and reset to factory default settings.

• Reset to Factory Settings - user settings including network configuration and passwords are erased and reset to factory default settings. Data logged and stored on internal memory and external SD card including device history is erased as well.

Note: To keep data logged and stored on the SD card, remove the SD card prior to performing a Reset to Factory Settings. See “Removing and Inserting the SD Card” on page 5–13.

To perform one of the reset options:

1. Click the SmartBox tab -> Configuration.

2. Scroll down the page until you see the SmartBox Reset box.

3. Click the button of the type of reset you wish to perform.

Hard Reset You may also reset the SmartBox using the Reset button (labeled as FN) on the data logger device. If you choose this option, you are effectively resetting the data logger device to its factory default setting which is the same as Reset to Factory Settings as described in “Soft Reset” above. This means resetting the user settings to factory default, including network configuration and passwords as well as erasing all data logged and stored on internal memory and external SD card including device history. To preserve the data log stored in the external SD card, remove it from the SD card slot before performing a hard reset.

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Configuration

** In Australia, access to live parts shall be limited to suitably qualified electrical personnel. See installation instructions before connecting to the supply.

To perform a hard reset:

1. Wear PPE (see DANGER safety message above) and open the cabinet door of the SmartBox to gain access to the data logger device.

2. Remove the SD card first (see “Removing and Inserting the SD Card” on page 5–13), if you want to keep the data logged and stored on the SD card. If not, proceed to the next step.

3. Search for the Reset button (labeled as FN) on the data logger device inside the SmartBox cabinet.

DANGER

HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH

• Apply appropriate personal protective equipment (PPE) and follow safe electrical work practices. See NFPA 70E or CSA Z462.

• This equipment must only be installed and serviced by qualified electrical personnel. **

Failure to follow these instructions will result in death or serious injury.

NOTE: In the following procedure, you will be required to open the SmartBox cabinet door temporarily.

Figure 3-5 Data Logger Device Reset Button

Reset button (FN)

green LED

red LED

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Updating Configuration Settings

4. Press and hold the Reset button for approximately seven to eight seconds, then immediately release the button after the second blink of the green LED.

Within seven to eight seconds, the following sequence of blinking LEDs will take place. The red LED will blink three times followed by a first blink of the green LED. The red LED will again blink three times followed by a second blink of the green LED. After releasing the Reset button on the second blink of the green LED, all three LEDs (green, amber, red) will blink once.If you release the button right after the first blink of the green LED, the reset will not be performed. If you hold the button for too long after the second blink of the green LED, the reset also will not be performed. Repeat step 2.

5. Close the SmartBox cabinet.

Update SmartBox’s Modbus Settings

You may choose to change the Modbus settings of the SmartBox. Be careful when choosing to modify these settings. Be sure to understand the consequences of changing them because these affect communications between the Modbus device and the SmartBox. See

You may change the:

• Baudrate

• Parity

• Stop Bits

To change Modbus settings:

1. Click the SmartBox tab -> Configuration.

2. Scroll down the page until you see the Modbus Setting box.

3. Change the settings above accordingly.

4. Click the Apply button to accept the changes or

Click the Cancel button to disregard the changes.

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Configuration

Change the SmartBox’s Units of Measurement

You may choose to change the standard units for three of the measurements used in the SmartBox into metric or imperial standards. You may change the:

• Irradiance - W/m2

• Temperature - C or F

• Wind Speed - m/s

To change the Units:

1. Click the SmartBox tab -> Configuration.

2. Scroll down the page until you see the Units box.

3. Change the settings above accordingly.

4. Click the Apply button to accept the changes or

Click the Cancel button to disregard the changes.

Setting up a Plant

You may set up the kind of plant according to the inverter type you have installed in the system. You may:

• Specify the Installed AC capacity (kW) of the plant

• Specify the Installed Year of the plant

• Choose the Inverter Type - CL or RL

To set up a plant:

1. Click the SmartBox tab -> Configuration.

2. Scroll down the page until you see the Plant Setup box.

3. Enter the correct values and change the inverter type setting accordingly.

4. Click the Apply button to accept the changes or

Click the Cancel button to disregard the changes.

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Updating Network Settings

Updating Network SettingsWith Network Settings you can:

• Modify LAN Settings

• Modify E-Mail Settings

• Enable/Disable SFTP Logging

• Modify SFTP Settings

• Enable/Disable Conext Insight

To access the Network settings:

◆ Click the SmartBox tab -> Network

Firewall Settings SmartBox uses computer network ports for communication purposes with different services. These ports need to be opened up in the firewall settings in your LAN/WLAN computer network settings.

Use the table below to set the firewall rules (settings) in your router.

Figure 3-6 SmartBox Network Tab

Service Port (number)

FTP 21

SFTP 22

SMTP 25

HTTP 80

NTP 123

HTTPS 443

Modbus TCP 502

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Configuration

Modify LAN Settings

You may modify the network settings of the SmartBox. Be careful and understand the consequences of choosing to modify these settings. You may change:

• DHCP settings - when DHCP is enabled, SmartBox automatically gets an IP address assigned by the network router. By default, this setting is enabled.

When enabled, you can only change two settings:

• DNS Server

• Host Name

When disabled, you can change three additional settings:

• IP Address

• Host Name

• Gateway

• Proxy settings - when Proxy is enabled, the SmartBox’s user can manually change the proxy’s settings. By default, this setting is disabled.

When enabled, you can change the following settings:

• Proxy Server

• Proxy Port

• User Name

• Password

When disabled, all settings are greyed out.

To change LAN settings:

1. Click the SmartBox tab -> Network.

2. Change the settings above accordingly.

3. Click the Apply button to accept the changes or

Click the Cancel button to disregard the changes.

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Updating Network Settings

Modify E-Mail Settings

You have the option to enable or disable this feature. By default, this setting is enabled. E-mail settings provide a necessary service to SmartBox users because it allows the users the ability to receive messages and alerts generated by the SmartBox. This is especially useful in closely monitoring various aspects of your plant in terms of being able to make decisions based on relatively new information.

You may modify E-mail settings of the SmartBox. When enabled, you may change the following:

• SMTP Server

• SMTP Port

• User Name

• Password

To change E-mail settings:

1. Click the SmartBox tab -> Network.

2. Scroll down the page until you see the E-mail Settings box.

3. Change the settings above accordingly.

4. Click the Test button to check the SMTP connection. Watch for the Connection Status progress bar for signs of activity.

5. Click the Send Test Mail button to verify that the SmartBox can send out messages to a valid e-mail address.

NOTE: Wait for the test e-mail message to arrive at your mailbox. Open the e-mail message. If several minutes have gone by and you have not received it yet, check the Junk or Spam folder of your e-mail application. If you find it there, classify the sender’s e-mail as Not Junk, Not Spam, or Allowed in order to receive e-mail messages and alerts from the SmartBox in the future.

6. Click the Apply button to accept the changes or

Click the Cancel button to disregard the changes.

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Configuration

Enable/Disable SFTP Logging

You may enable or disable this feature. By default, SFTP Logging is disabled.

When enabled you may change the following settings:

• SFTP Server Name

• User Name

• Password

• Destination Directory

To change SFTP Logging settings:

1. Click the SmartBox tab -> Network.

2. Scroll down the page until you see the LAN Settings box.

3. Change the settings above accordingly.

4. Click the Test SFTP Logging button to check the SFTP connection. Watch for the Connection Status progress bar for signs of activity.

5. Click the Apply button to accept the changes or

Click the Cancel button to disregard the changes.

Create SFTP Users

Under the SFTP setting, you can create two SFTP users.

To create SFTP users:

1. Click the SmartBox tab -> Network.

2. Scroll down the page until you see the SFTP box.

3. Enter the desired SFTP User 1 Name.

4. Enter a password in the SFTP User 1 Password field.

5. Enter the same password in the SFTP User 1 Confirm Password field.

6. Click the Apply button to accept the changes or

Click the Cancel button to disregard the changes.

7. Repeat Steps 4 to 6, to create a second SFTP user.

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Updating Network Settings

Enable/Disable Conext Insight

SmartBox can push the data it gathers to Conext Insight. This is useful if you already have a Conext Insight account and you prefer to use a single application for active monitoring of your power systems.

Go to http://solar.schneider-electric.com/product/conext-insight/ to obtain information and instructions on how to set up a Conext Insight account.

To test Conext Insight connectivity:

1. Click the SmartBox tab -> Network.

2. Scroll down the page until you see the Conext Insight box.

3. Select Enable on Enable Data Push to Conext Insight.

4. Click the Connect button to check whether the SmartBox can connect to Conext Insight. Watch for the Connection Status progress bar for signs of activity.

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Configuration

Managing Data ExportWith Data Export you can:

• Change Languages

• Export the SmartBox Configuration

• Export Plant Data

• Set Periodic Data Export

To access the Data Export settings:

◆ Click the SmartBox tab -> Data Export

Language

You may change the language of the exported data. By default, the language is set to EN (English).

To select a different language:

1. Click the SmartBox tab -> Data Export.

2. Look for the Language box.

3. Choose the language from the drop down list.

4. Click the Apply button to accept the changes or

Click the Cancel button to disregard the changes.

Figure 3-7 SmartBox Data Export Tab

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Managing Data Export

Configuration

You may export this SmartBox’s configuration data. This function generates an XML file and is downloaded to the browser’s Downloads folder.

To download the data:

1. Click the SmartBox tab -> Data Export.

2. Look for the Configuration box.

3. Click the Export button.

Depending on which browser you use, the XML file is automatically saved to its Downloads folder. Some browsers may show the generated file at the bottom of the web page, others may show it at the top.

Plant Data

You may export plant data such as Yield Data and Events Log. This function also generates a CSV file and is downloaded to the browser’s Downloads folder.

To download the data:

1. Click the SmartBox tab -> Data Export.

2. Look for the Plant Data box.

3. Enter the date range of the specific data set you want to export. You may click the Calendar icons next to the From Date and To Date fields to bring up the date selector.

• Yield Data - contains information about solar yield activity from the PV inverters in the system.

• Events Log - contains information about detected faults and errors and other system messages generated by the system or each of the connected devices like sensors, meters, and PV inverters.

4. Click the Export button for each specific data set.

Depending on which browser you use, the XML file is automatically saved to its Downloads folder. Some browsers may show the generated file at the bottom of the web page, others may show it at the top.

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Configuration

Periodic Data Export

You may set periodic times to export a specific data set. You can select the frequency of the export to hourly, daily, monthly, and yearly intervals, By default, the frequency is set to no frequency.

NOTE: SFTP Logging must be enabled for the export of data to work. See “Enable/Disable SFTP Logging” on page 3–14.

To select the frequency:

1. Click the SmartBox tab -> Data Export.

2. Scroll down the page until you see the Periodic Data Export box.

3. Choose the frequency from the drop down list for each of the data set you want to export.

4. Click the Apply button to accept the changes or

Click the Cancel button to disregard the changes.

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Managing Notifications

Managing NotificationsWith Notifications, you can:

• Enter up to five E-mail addresses for which notifications will be sent

• Specify event codes for each device

To access the Data Export settings:

◆ Click the SmartBox tab -> Notifications

E-mail Addresses

You may choose to enter up to five valid e-mail addresses for which notifications will be sent.

To enter the e-mail addresses:

1. Click the SmartBox tab -> Notifications.

2. Look for the E-mail Addresses of notification recipients box.

3. Enter a valid e-mail address into the E-mail recipient 1 field.

Enter more in the other fields up to five e-mail addresses.

4. Click the Apply button to accept the changes or

Click the Cancel button to disregard the changes.

Figure 3-8 SmartBox Notifications Tab

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Configuration

Notification Set-up

You may select one or all available event codes for each device type that you want the notification recipients to receive.

To set-up the notification:

1. Click the SmartBox tab -> Notifications.

2. Look for the Notification Set-up box.

3. For each Device Type, use the selector button to bring up the Alarm/Event Codes pop-up window.

4. Select the event codes from the list by checking off the check box for the specific event.

5. Click the Apply button to accept the changes or

Click the Cancel button to disregard the changes.The Alarm/Event Codes pop-up window closes.

6. Enter a value for Notification after X-Reading.

7. Click the Apply button to accept the changes or

Click the Cancel button to disregard the changes.

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Managing Passwords

Managing PasswordsWith Manage Passwords, you can:

• Change the E-mail address for which a password recovery message will be sent.

• Change the passwords for each of the User Names types.

To access the Manage Passwords settings:

◆ Click the SmartBox tab -> Manage Passwords

Lost Password

You may enter a valid e-mail address for which lost password notifications will be sent.

To enter the e-mail address for lost password:

1. Click the SmartBox tab -> Manage Passwords.

2. Look for the Lost Password box.

3. Enter a valid e-mail address into the E-mail id for Lost Password recovery field.

4. Click the Apply button to accept the changes or

Click the Cancel button to disregard the changes.

Figure 3-9 SmartBox Manage Passwords Tab

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Configuration

Manage User Passwords

You may change the current passwords of each User Name types.

To change the password:

1. Click the SmartBox tab -> Manage Passwords.

2. Look for the Manage Users Password box.

3. Select the User Name type - “Admin”, “User”, “Guest”.

4. Enter the current password in the Old Password field.

5. Enter the new password in the New Password field.

6. Enter the new password again in the New Password (Confirm) field.

7. Click the Apply button to accept the changes or

Click the Cancel button to disregard the changes.

NOTE: Passwords must contain 6 to 12 characters with at least one alphabet in capital and one numeric character. Special characters are allowed. Password is case sensitive.

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Detecting Devices

Detecting DevicesThe SmartBox can detect all the devices that are physically connected to it.

To configure settings for detecting devices:

◆ Click the Devices tab -> Detection

Device Modbus ID Range Definition

You may arbitrarily choose the Modbus ID range (from 1 to 247) for each RS-485 port and each of the port’s devices. There are two RS-485 ports, (RS-485-A) and (RS-485-B). For each port there is a default range from 1 up to 140 which you can distribute evenly among all three major devices such as Inverters, Meters, and Sensors (see “SmartBox Modbus Default Ranges for Devices” on page 2–24). Any overlap is not allowed and will be validated automatically.

To change the Modbus ID ranges:

1. Click the Devices tab -> Detection.

2. Look for the Devices Modbus ID Range Definition box.

RS-485-A 3. Enter numeric values (starting and ending values) that represent the range limits for Inverters. By default, the range is from 1 to 100.

4. Enter numeric values (starting and ending values) that represent the range limits for Meters. By default, the range is from 101 to 120.

5. Enter numeric values (starting and ending values) that represent the range limits for Sensors. By default, the range is from 121 to 140.

RS-485-B 6. Repeat Steps 3 to 5 for RS-485-B port, if applicable.

7. Click the Apply button to accept the changes or

Click the Cancel button to disregard the changes.

Figure 3-10 SmartBox Detection Tab

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Configuration

Detect Devices

You may choose to detect all connected devices.

To initiate detection:

1. Click the Devices tab -> Detection.

2. Look for the Detect Devices box.

3. Enter numeric values (starting and ending values) for the RS-485-A port that represent the entire range limits for all devices in that port. The default range is described in “Device Modbus ID Range Definition” on page 3–23.

4. Enter numeric values (starting and ending values) for the RS-485-B port that represent the entire range limits for all devices in that port. The default range is described in “Device Modbus ID Range Definition” on page 3–23.

5. Click the Detect button to start the detection process.

A progress bar window opens up. Wait until the progress becomes 100% and a summary is displayed.

6. Click the Close button to exit the progress bar window.

7. Observe the Detected Device Summary box directly below the Detect Devices box.

Note: Ensure that connected devices like PV Inverters, Meters, and Sensors are assigned Modbus addresses within the ranges designated in “Device Modbus ID Range Definition” on page 3–23.

The Modbus address of each device must be unique for a site (PV plant) irrespective of which RS-485 port (A or B) it is connected to in SmartBox.

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Setting Up A Single Inverter

Setting Up A Single InverterThe SmartBox can configure a single PV inverter in the PV plant. The SmartBox can configure basic and advanced settings, modify grid settings, and change power control features of the single inverter.

To configure settings for the selected inverter:

1. Click the Devices tab -> Inverters (two successive clicks).

A sub-item appears below the Inverters side tab.

2. Click a particular Inverter sub-item.

The Inverters configuration page appears for the selected inverter.

3. Configure the Multi Inverters settings. See below.

Basic

You may choose to change basic settings for a single inverter you selected.

To change basic settings:

1. Click the Basic tab from the selected inverter’s configuration page.

2. Change the Network-TCP/IP settings.

3. Change the Network-Modbus/RS-485 settings.

4. Change the Network-Modbus-TCP settings.

5. Change the Inverter-Data-Log settings.

6. Change the Inverter-Display settings.

7. Click the Apply button to accept the changes or

Click the Cancel button to disregard the changes.

Figure 3-11 SmartBox Inverters Page

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Configuration

Advanced

You may choose to change advanced settings for a single inverter you selected. These settings deal with balance of systems, Telnet, and Reset options.

To change advanced settings:

1. Click the Advanced tab from the selected inverter’s configuration page.

2. Change the BOS settings.

3. Change the Inverter-Telnet settings.

4. Change the Inverter-Reset settings.

5. Click the Apply button to accept the changes or

Click the Cancel button to disregard the changes.

Grid Settings

You may choose to change grid settings specifically as it pertains to various country-specific guidelines.

To change grid settings:

1. Click the Grid Settings tab from the selected inverter’s configuration page.

2. Change the Country setting.

3. Change the Custom Country settings.

4. Click the Apply button to accept the changes or

Click the Cancel button to disregard the changes.

Power Control

You may choose to change power control features of your PV inverters.

To change power control settings:

1. Click the Power Control tab from the selected inverter’s configuration page.

2. Change the Active Power settings.

3. Change the Reactive Power settings.

4. Change the Reactive Power-PF Function of Power settings.

5. Change the Reactive Power Cos Phi setting.

6. Change the Reactive Power - Reactive Power Control As a Function of Grid Voltage settings.

7. Change the Power Vs. Frequency settings.

8. Change the LVRT settings.

9. Click the Apply button to accept the changes or

Click the Cancel button to disregard the changes.

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Setting Up Multiple Inverters

Setting Up Multiple InvertersThe SmartBox can configure multiple PV inverters in the PV plant. With multiple inverters, the SmartBox can designate a master inverter, configure basic and advanced settings, modify grid settings, change power control features, export configuration settings of the inverters, and upload configuration settings to the inverters.

To configure settings for multiple inverters:

1. Click the Devices tab -> Inverters (two successive clicks).

A sub-item appears below the Inverters side tab.

2. Click the Multi Inverters sub-item.

The Multi Inverters configuration page appears.

3. Configure the Multi Inverters settings. See below.

Master Inverter

You may choose to select a master inverter for reference settings.

To select a master inverter:

1. Click the Master Inverter tab from the Multi Inverters configuration page.

2. Choose either Yes or No from the dropdown list for Select master inverter.

3. Click the Apply button to accept the changes or

Click the Cancel button to disregard the changes.

Basic

You may choose to change the basic settings of the Master inverter you selected.

To change basic settings:

1. Click the Basic tab from the Multi Inverters configuration page.

2. Change the Network-TCP/IP settings.

Figure 3-12 SmartBox Multiple Inverters Page

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Configuration

3. Change the Network-Modbus/RS-485 settings.

4. Change the Network-Modbus-TCP settings.

5. Change the Inverter-Data-Log settings.

6. Change the Inverter-Display settings.

7. Click the Apply button to accept the changes or

Click the Cancel button to disregard the changes.

Advanced

You may choose to change advanced settings that apply to the Master inverter you selected. These settings deal with balance of systems, Telnet, and Reset options.

To change advanced settings:

1. Click the Advanced tab from the Multi Inverters configuration page.

2. Change the BOS settings.

3. Change the Inverter-Telnet settings.

4. Change the Inverter-Reset settings.

5. Click the Apply button to accept the changes or

Click the Cancel button to disregard the changes.

Grid Settings

You may choose to change grid settings of the Master inverter specifically as it pertains to various country-specific guidelines.

To change grid settings:

1. Click the Grid Settings tab from the Multi Inverters configuration page.

2. Change the Country setting.

3. Change the Custom Country settings.

4. Click the Apply button to accept the changes or

Click the Cancel button to disregard the changes.

Power Control

You may choose to change power control features of your PV Master inverter.

To change power control settings:

1. Click the Power Control tab from the Multi Inverters configuration page.

2. Change the Active Power settings.

3. Change the Reactive Power settings.

4. Change the Reactive Power-PF Function of Power settings.

5. Change the Reactive Power Cos Phi setting.

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Setting Up Multiple Inverters

6. Change the Reactive Power - Reactive Power Control As a Function of Grid Voltage settings.

7. Change the Power Vs. Frequency settings.

8. Change the LVRT settings.

9. Click the Apply button to accept the changes or

Click the Cancel button to disregard the changes.

Apply/Export Settings

Apply Settings

You may apply the Master inverter’s settings to any selected inverter.

To apply settings:

1. Click the Apply/Export Settings tab from the Multi Inverters configuration page.

2. Select one or more inverters by clicking the check box next to the inverter.

Click the Select All button to choose all the inverters.Click the Invert Selection button to reverse the selections from not checked to checked and vice versa.

3. Click the Apply Settings button to apply the Master inverter’s settings to all selected inverters.

Export Settings

You may export the Master inverter’s settings to an XML file.

To export settings:

1. Click the Apply/Export Settings tab from the Multi Inverters configuration page.

2. Click the Export button.

Depending on which browser you use, the XML file is automatically saved to its Downloads folder. Some browsers may show the generated file at the bottom of the web page, others may show it at the top.

File Upload

You may selectively choose the inverters that you want the new configuration settings to apply to.

To export settings:

1. Click the File Upload tab from the Multi Inverters configuration page.

2. Click the Browse button and navigate to the location of the configuration file on your computer (or the USB drive). Choose the correct file.

3. Click the Upload button.

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Configuration

4. Select one or more inverters by clicking the check box next to the inverter.

• Click the Select All button to choose all the inverters.

• Click the Invert Selection button to reverse the selections from not checked to checked and vice versa.

• Click the Upload Configuration button to apply the configuration settings to all selected inverters.

Setting Up A Single MeterThe SmartBox can configure a single Meter device in the PV plant. The SmartBox can configure device settings of the single meter.

To configure settings for a selected meter:

1. Click the Devices tab -> Meters (two successive clicks).

A sub-item appears below the Meters side tab.

2. Click a particular Meter sub-item.

The Meters Summary View page appears for the selected meter.

3. Configure the selected meter’s settings. See below.

Settings

You may choose to change the settings.

To change the settings:

1. Click the Settings tab from the selected meter’s settings page.

2. Change the Meter Type settings.

The SmartBox lists different meter types such as a PV meter or Energy meter. Select the correct type.

3. Click the Apply button to accept the changes or

Click the Cancel button to disregard the changes.

Figure 3-13 SmartBox Inverters Page

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Setting Up A Single Sensor

Setting Up A Single SensorThe SmartBox can configure a single Sensor device in the PV plant. The SmartBox can configure device settings of the single sensor.

To configure settings for a selected sensor:

1. Click the Devices tab -> Sensors (two successive clicks).

A sub-item appears below the Sensors side tab.

2. Click a particular Sensor sub-item.

The Sensor Summary View page appears for the selected sensor.

3. Configure the selected sensor’s settings. See below.

Settings

You may choose to change the settings.

To change the settings:

1. Click the Settings tab from the selected sensor’s settings page.

2. Change the Sensor Type settings.

The SmartBox lists different sensor types. Select the correct type.

3. Click the Apply button to accept the changes or

Click the Cancel button to disregard the changes.

Figure 3-14 SmartBox Inverters Page

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4 Monitoring

Chapter 4 contains information about:• Tracking Performance• Devices Overview in SmartBox• Monitoring Inverters in SmartBox• Monitoring Meters in SmartBox• Monitoring Sensors in SmartBox• SmartBox Info• Remote Monitoring With Conext Insight

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Monitoring

Tracking Performance

Dashboard

After successfully logging in, the SmartBox web interface jumps to the Performance Dashboard page. The Dashboard immediately displays three major performance graphs: PV Generation, Weather, and Yield History. You have to scroll down the page to see the summary table for Site Status.

If you are coming from a different page, you can return to the Dashboard by following the step below.

To display the Dashboard:

◆ Click the Performance tab -> Dashboard

Understanding the Different Graphs and Table

PV Generation The odometer shows the aggregated power that is being generated (PV Generation) by the PV plant. Max PV Generation shows the maximum total PV generation (today). The ratio between PV Generation (now) versus Installed AC Capacity is shown as a percentage.

The aggregated Export power (that is, power exported now if a meter is connected and classified as “Export Meter”) is shown as well as total Consumption power (that is, power consumed now if a meter is connected and classified as “Consumption Meter”). These represent the most current values.

PV Generation displays today’s kiloWatt-hours of energy (Today) and accumulated (Last 30 days, Last 365 days, and To Date) kiloWatt-hours of energy.

Weather The Weather graph displays one or more (depending on how many sensors are connected) climatic measurements that are relevant to PV plant production such as sun power and relative temperatures in the weather and the PV module.

Figure 4-1 SmartBox Performance Dashboard Page

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Tracking Performance

It displays the current, minimum and maximum values for:

• POA Irradiance - Plane of Array (POA) Irradiance is the measurement taken by a sensor called a pyranometer. This sensor measures solar irradiance on a planar surface, expressed in Watts per square-meter (or W/m2).

• Ambient Temperature - is the measurement taken by a thermometer that sits within the vicinity of the PV plant. It specifically measures ambient temperature and can be displayed in either °C or °F.

• Module Temperature - measures the surface temperature of the PV module. The value can be displayed in either °C or °F.

• Other measurements - additional values shall be displayed on the dashboard based on other sensors which are connected (for example, Global Horizontal Irradiance (GHI) and wind speed).

Yield History Displays line graph overlays of three Y-axis elements, PV Generation (green line), Module Temperature (blue line), and POA Irradiance (red line) against Time (X-axis).

You can change the Time axis (X-axis) to plot Today (24-hour), the Last 30 days, the Last 365 days, and To Date against the Y-axes.

◆ Click the desired time button on the time selection bar to replot the graph.

You can also toggle between displaying one Y-axis element or all three elements. By default, all three Y-axis elements are displayed. To toggle between showing and not showing the line graph:

◆ Click the preferred Y-axis element in the legend to hide. Click again to show the line graph of the Y-axis element.

Site Status:Alarms/Warnings

Displays a snapshot of active Alarms/Warnings for each of the major devices. It displays a count of the # of Inverters, # of Meters, # of Sensors with an active alarm or warning event. A green check mark means that a device is operating normally. A red X mark indicates an event or alarm. This mark also indicates either a communication error or lost connection, meaning the device is no longer connected.

Site Status:Communication

Displays the connection status of devices and Conext Insight to the SmartBox. A green check mark under Devices means that all devices are communicating normally with the SmartBox. A red X mark indicates a loss of communication.

A green check mark under Conext Insight means that Conext Insight is communicating normally with the SmartBox. A red X mark indicates a loss of communication.

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Monitoring

PV Plant Performance

You can quickly perform an analysis of the PV plant by generating a graph (or table) of its performance using up to four energy parameters measured against a time frequency.

To generate a performance graph (or table):

1. Click Performance tab -> PV Plant Performance

2. Select a time frequency such as Day, Month, Year, or Lifetime.

3. Select an energy parameter (or up to four parameters).

4. Click the Submit button.

A graph (or table) is generated at the bottom of the main web interface screen.

You can also export the graph (or table) to a file that will be automatically generated and saved in the Downloads folder of the web browser.

To export a performance graph (or table) to a file:

5. Click the Export button.

Inverter Comparison

You can compare the performances of two inverters in your PV plant by generating a graph (or table) of the inverters’ performance using up to four energy parameters measured against a time frequency.

You may also just pick a single inverter to quickly analyze its performance.

To generate a performance graph (or table):

1. Click Performance tab -> Inverter Comparison

2. Select a time frequency such as Realtime, Day, Month, Year, or Lifetime.

3. Select two or more inverters to compare. Select just one if you need to analyze just one inverter.

4. Select an energy parameter (or up to four parameters).

5. Click the Submit button.

A graph (or table) is generated at the bottom of the main web interface screen.

You can also export the graph (or table) to a file that will be automatically generated and saved in the Downloads folder of the web browser.

To export a performance graph (or table) to a file:

6. Click the Export button.

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Devices Overview in SmartBox

Meter Analysis

You can quickly perform an analysis of a meter in your PV plant by generating a graph (or table) of its performance. You may also choose up to four energy parameters measured against a time frequency to build the graph (or table).

To generate a performance graph (or table):

1. Click Performance tab -> Meter Analysis

2. Select a time frequency such as Realtime, Day, Month, Year, or Lifetime.

3. Select a single meter from the dropdown menu list.

4. Select an energy parameter (or up to four parameters).

5. Click the Submit button.

A graph (or table) is generated at the bottom of the main web interface screen.

You can also export the graph (or table) to a file that will be automatically generated and saved in the Downloads folder of the web browser.

To export a performance graph (or table) to a file:

6. Click the Export button.

Devices Overview in SmartBoxThe SmartBox displays three major types of devices under the Devices Overview page: PV Inverters, Meters, and Sensors.

To display all the devices:

◆ Click the Devices tab

Figure 4-2 SmartBox Devices Overview Page

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Monitoring

Monitoring Inverters in SmartBoxThe SmartBox displays a summary page that lists all connected PV inverters in the PV plant.

To display the summary page:

◆ Click the Devices tab -> Inverters

The summary page lists all available inverters and displays each inverter’s general information such as the inverter’s name, serial number, and software version. It also shows energy information such as Current Output, Energy Today, Energy To Date, and others.

Under Alarms, a green check mark means that a device is operating normally. A red exclamation mark indicates an event or alarm. A grey exclamation mark indicates either a communication error or lost connection, meaning the device is no longer connected.

Monitoring Meters in SmartBoxThe SmartBox displays a summary page that lists all connected meters in the PV plant.

To display the summary page:

◆ Click the Devices tab -> Meters

Figure 4-3 SmartBox Inverters Summary Page

Figure 4-4 SmartBox Meters Summary Page

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Monitoring Sensors in SmartBox

The summary page lists all available meters and displays each meter’s general information such as the meter’s name, meter type, serial number, and model number. It also shows energy information such as Current Active Power and others.

Under Alarms, a green check mark means that a device is operating normally. A red exclamation mark indicates an event or alarm. A grey exclamation mark indicates either a communication error or lost connection, meaning the device is no longer connected.

Monitoring Sensors in SmartBoxThe SmartBox displays a summary page that lists all connected sensor devices in the PV plant.

To display the summary page:

◆ Click the Devices tab -> Sensors

The summary page lists all available sensors and displays each sensor’s general information such as the sensor’s name, sensor type, and unit of measurement.

Figure 4-5 SmartBox Sensors Summary Page

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Monitoring

SmartBox Info◆ Click the SmartBox tab

Remote Monitoring With Conext InsightThe Conext Insight remote monitoring solution allows the user to monitor their site(s) remotely. Conext Insight offers a simple, accessible and intuitive solution for site monitoring with the added benefit of improved data integrity on a backup server.

To enable remote monitoring with Conext Insight:

1. Configure the remote monitoring settings in the SmartBox (see “Enable/Disable Conext Insight” on page 3–15 of this guide).

2. Agree to the Disclaimer.

3. Create and activate an account on the Conext Insight Web Portal and register your site (refer to the Conext Insight Owner’s Guide for details).

Go to http://solar.schneider-electric.com/product/conext-insight/ to obtain information and instructions on how to set up a Conext Insight account.

Figure 4-6 SmartBox Information Page

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5 Troubleshooting

Chapter 5 contains information about:• Viewing Active Alarms• Viewing Active Warnings• Viewing Historical Alarms• Viewing Historical Warnings• Troubleshooting

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Troubleshooting

Viewing SmartBox EventsYou can view SmartBox events (alarms and warnings) that have been generated by specific devices like inverters, meters, and sensors or the system. There are four major views to select from:

• Active Alarms - this the default view when you click the Events tab. This view shows a list of alarm events that have not been resolved yet which the SmartBox aggregated from the devices that are connected to it.

• Active Warnings - this view lists all warning events that require attention which the SmartBox aggregated from all devices.

• Historical Alarms - any active alarm event that has been resolved will go to this list. This list is useful for analyzing issues the PV plant devices encountered.

• Historical Warnings - resolved active warnings go to this list. This list is useful for analyzing issues the PV plant devices encountered.

Viewing Active Alarms

To view Active Alarms:

1. Click Events.

The page will default to showing the Active Alarms tab.

2. Click the Device Type dropdown menu to choose a specific device to display.

To export the events table to a file:

3. Click the Export button.

Figure 5-1 Active Alarms Page

The events are listed in reverse chronological order, with the newest on top. Use the scroll bar to navigate through the list.

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Viewing SmartBox Events

Viewing Active Warnings

To view Active Warnings:

1. Click Events -> Active Warnings.

2. Click the Device Type dropdown menu to choose a specific device to display.

To export the Active Warnings table to a file:

3. Click the Export button.

Viewing Historical Alarms

To view Historical Alarms:

1. Click Events -> Historical Alarms.

2. Click the Device Type dropdown menu to choose a specific device to display.

To export the Historical Alarms table to a file:

3. Click the Export button.

Figure 5-2 Active Warnings Page

The events are listed in reverse chronological order, with the newest on top. Use the scroll bar to navigate through the list.

Figure 5-3 Historical Alarms Page

The events are listed in reverse chronological order, with the newest on top. Use the scroll bar to navigate through the list.

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Troubleshooting

Viewing Historical Warnings

To view Historical Warnings:

1. Click Events -> Historical Warnings.

2. Click the Device Type dropdown menu to choose a specific device to display.

To export the Historical Warnings table to a file:

3. Click the Export button.

Figure 5-4 Historical Warnings Page

The events are listed in reverse chronological order, with the newest on top. Use the scroll bar to navigate through the list.

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Troubleshooting

Troubleshooting

** In Australia, access to live parts shall be limited to suitably qualified electrical personnel. See installation instructions before connecting to the supply.

DANGER

HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH

• Apply appropriate personal protective equipment (PPE) and follow safe electrical work practices. See NFPA 70E or CSA Z462.

• This equipment must only be installed and serviced by qualified electrical personnel. **

Failure to follow these instructions will result in death or serious injury.

NOTE: Some of the solutions presented in the troubleshooting section may require you to open the SmartBox cabinet temporarily while still receiving power from an AC source. Follow the DANGER safety message above prior to opening the SmartBox cabinet.

Problem Symptom Check... Solution

SmartBox does not power up.

The data logger LEDs are not lighting up.

That the power supply module in the SmartBox is receiving power. LEDs in the front of the module should be on.

See “Connect Wires to the Power Module Circuit Breaker” on page 2–11.

That SmartBox fuses are in good condition. See “To check if a fuse is blown:” on page 5–11.

See “To replace a fuse:” on page 5–11 under “Replacing a Fuse” on page 5–11.

Firmware upgrade not successful.

Incorrect Firmware version is displayed in the web browser after attempting a Firmware upgrade.

That you have the correct Firmware file downloaded.

1. Follow instructions on “Working with the Latest Firmware (Application Version)” on page 3–4.

2. Repeat Firmware update procedure on “Update the Firmware” on page 3–6.

3. Close the browser and log in again to SmartBox.

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Troubleshooting

Cannot connect to the SmartBox web interface.

Cannot obtain html file with the USB drive.

That the SmartBox is powered up.

See “Commissioning” on page 2–18.

IP address in html file shows ''unknown' or is incorrect.

That the network router is correctly connected to the LAN1 port on the SmartBox’s data logger device.

See “Commissioning” on page 2–18.

Web-page is not available when trying to connect with IP address

That the network router is correctly connected to the LAN1 port on the SmartBox’s data logger device.

See “Commissioning” on page 2–18.

That the IP address has not changed. If working with DHCP server, after a power down, a new IP address might have been assigned to SmartBox.

See “Locating the SmartBox” on page 2–20. Afterwards, to fix the IP address, follow instructions on “Modify LAN Settings” on page 3–12.

Cannot receive information from PV Inverter/s on the network.

PV Inverters cannot be detected or is/are shown as not connected on the SmartBox web interface.

That the PV Inverter is turned On (powered).

Follow the PV inverter’s instruction manual on how to power the unit.

That the PV Inverter is correctly connected to the RS-485 network

See “Connect the PV Inverters (RS-485 Daisy-Chain)” on page 2–15 together with the PV Inverter’s instruction manual to verify and connect data lines to the device.

That each PV inverter is correctly configured for Modbus ID and RS-485 parameters matching the configuration on the SmartBox.

1. See “Setting Up Modbus IDs for PV Inverters, Meters, and Sensors” on page 2–24 together with the device’s instruction manual and perform necessary changes.

2. To verify or change Modbus/RS-485 configuration on SmartBox see “Update SmartBox’s Modbus Settings” on page 3–9.

3. Close the browser and log in again to SmartBox. Follow the steps in “Detecting Devices” on page 3–23.

Problem Symptom Check... Solution

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Troubleshooting

Cannot receive information from remote device/s on the network.

Remote device/s cannot be detected or is/are shown as not connected on the SmartBox web interface.

That each remote device is correctly connected to a power supply.

1. If connected to the SmartBox's 24V power supply, see “Connect Wires of Remote Devices (Sensors, Meters)” on page 2–14 together with the device instructions manual to verify and connect power supply to the remote device.

2. If connected to an external power supply (not from SmartBox's 24V power supply), follow the external power supply’s instruction manual to verify and connect the power supply to the remote device.

That the SmartBox fuses are in good condition and power is being supplied to each remote device. See “To check if a fuse is blown:” on page 5–11.

See “To replace a fuse:” on page 5–11 under “Replacing a Fuse” on page 5–11.

That each remote device is correctly connected to the RS-485 network

See “Connect Wires of Remote Devices (Sensors, Meters)” on page 2–14 together with the device’s instruction manual to verify and connect data lines to the device.

That each remote device is correctly configured for Modbus ID and RS-485 parameters matching configuration on SmartBox

1. See “Setting Up Modbus IDs for PV Inverters, Meters, and Sensors” on page 2–24 together with the device’s instruction manual and perform necessary changes.

2. To verify or change Modbus/RS-485 configuration on SmartBox see “Update SmartBox’s Modbus Settings” on page 3–9.

3. Close the browser and log in again to SmartBox. Follow the steps in “Detecting Devices” on page 3–23.

Problem Symptom Check... Solution

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Troubleshooting

Conext Insight is not receiving data from the SmartBox.

Information from the SmartBox is not being shown on Conext Insight.

That Conext Insight is enabled in SmartBox.

Follow the instructions on “Enable/Disable Conext Insight” on page 3–15.

That you have agreed to the Disclaimer.

See “Logging in for the First Time” on page 2–21.

Alternatively, log in to SmartBox and click the Disclaimer link on the upper right hand side of the web interface. See “Web Interface Overview” on page 1–5.

That there is an internet connection on the SmartBox network.

1. Connect a computer to the same network as the SmartBox and check for an internet connection.

2. Perform a Soft Reset of the SmartBox using the option Restart the SmartBox. See “Reset the SmartBox” on page 3–7.

Unexpected behavior in the web interface.

For example, the web page or screen seems to be frozen.

That the web interface is responsive.

1. Close the browser window/tab and clear the web browser cache. See “Clearing a Web Browser’s Cache” on page 5–10.

2. Log in again to the SmartBox web interface. See “Logging in for the First Time” on page 2–21.

Real-time graphs during performance monitoring do not refresh automatically.

The SmartBox web interface does not seem to be showing recent information.

Problem Symptom Check... Solution

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Troubleshooting

The SmartBox web interface is not showing historic data.

Historic graphs and/or plots are shown empty.

That all devices are activelly comunicating with SmartBox.

See “Monitoring Inverters in SmartBox” on page 4–6. See “Monitoring Meters in SmartBox” on page 4–6. See “Monitoring Sensors in SmartBox” on page 4–7.

That the SD card for data logging is correctly inserted in the SmartBox Data Logger and that it is not read/write protected.

Follow instructions on “Removing and Inserting the SD Card” on page 5–13.

Problem Symptom Check... Solution

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Troubleshooting

Clearing a Web Browser’s Cache

To clear the web browser’s cache:

1. In PC-based web browsers, press the keyboard shortcut .

2. In the dialog box that opens (varies for each web browser), select an option to clear temporary Internet files or “cache”. See examples in Figure 5-5 and Figure 5-6 on page 5–10.

NOTE: For the Safari web browser (on Apple computers), go to Preferences and then to Security.

Figure 5-5 Internet Explorer Delete Browsing History

Figure 5-6 Firefox Clear Recent History

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Troubleshooting

Replacing a Fuse

** In Australia, access to live parts shall be limited to suitably qualified electrical personnel. See installation instructions before connecting to the supply.

To check if a fuse is blown:

1. Keep the power On on the SmartBox.

2. Wear PPE (see DANGER safety message above) and open the SmartBox cabinet to gain access to the fuse box.

3. Identify which fuse is blown by observing a lit LED on its fuse holder.

LED indication is not 100% reliable and might not light up in some cases depending on the type of fault that is detected. A blown fuse can be further identified by visually inspecting the fuse looking for black marks, or by using a multi-meter to check continuity.

4. Close the SmartBox cabinet door.

5. Proceed to “To replace a fuse:” procedure below.

To replace a fuse:

1. Follow the “Lock-Out Tag-Out (LOTO) Procedure” on page x to cut off power to the SmartBox.

2. Re-open the SmartBox cabinet door.

DANGER

HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH

• Apply appropriate personal protective equipment (PPE) and follow safe electrical work practices. See NFPA 70E or CSA Z462.

• This equipment must only be installed and serviced by qualified electrical personnel. **

Failure to follow these instructions will result in death or serious injury.

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Troubleshooting

3. Pull the fuse holder (of the blown fuse) by its tab away from the main fuse casing. You may have to exert some effort pulling it out.

4. Open the fuse holder’s folding panel and the fuse will be exposed.

5. Remove the fuse from the fuse holder and replace it with a 5x20mm Cartridge Fast-Acting Fuse 0.5A 250V (for example, Littelfuse 216.500).

6. Close the folding panel until you hear it close with a click.

7. Push the fuse holder back into the main fuse casing until you hear it click into place. You may have to exert some effort pushing it in.

8. Close the SmartBox cabinet.

Figure 5-7 Main Fuse Casing

main fuse casingfuse holder

tab

Figure 5-8 Removing the Fuse

NOTE: Fuse may be hot. Let the fuse cool down before handling.

fuse

folding panelan opened panel with exposed fusefuse holder

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Troubleshooting

Removing and Inserting the SD Card

** In Australia, access to live parts shall be limited to suitably qualified electrical personnel. See installation instructions before connecting to the supply.

To remove the SD card:

1. Follow the “Lock-Out Tag-Out (LOTO) Procedure” on page x to cut off power to the SmartBox.

2. Open the SmartBox cabinet to gain access to the data logger device.

3. Remove the SD card slot cover by removing the screw located on the side.

4. Push the SD card until you hear a ‘click’ sound to release it then remove it from SD card slot.

5. Replace SD card slot cover and tighten the screw into its position.

To insert the SD card:

1. Follow the “Lock-Out Tag-Out (LOTO) Procedure” on page x to cut off power to the SmartBox.

2. Open the SmartBox cabinet to gain access to the data logger device.

3. Remove the SD card slot cover by removing the screw located on the side. See Figure 5-9.

4. Before inserting the SD card, make sure it is not read/write protected by the mechanical lock on the side of the SD card.

5. Insert the SD card into the SD card slot then push it until you hear a ‘click’ sound.

6. Replace SD card slot cover and tighten the screw into its position.

DANGER

HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH

• Apply appropriate personal protective equipment (PPE) and follow safe electrical work practices. See NFPA 70E or CSA Z462.

• This equipment must only be installed and serviced by qualified electrical personnel. **

Failure to follow these instructions will result in death or serious injury.

Figure 5-9 Data Logger SD Card Slot

removing the SD card slot cover

screw

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5–14

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6 Specifications

Chapter 6 contains information about:• Electrical Specifications• General Specifications• Features• Regulatory Approvals• Schneider Electric Products compatible with

the SmartBox

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Specifications

Electrical SpecificationsCommunication Interfaces

Data Interfaces

Power Supply

Memory

Ethernet (LAN1) Connector: 1 x RJ45, 10/100 MbpsServer: SFTP, Web, Modbus TCP/IPClient: SMTP, SNTP

Serial interface (4 x) 2-wire RS-485 ports which consists of two connector blocks- (2x) screw-type 4-slot terminals (16-24AWG) - (2x) RJ45 portsProtocol: MODBUS RTUBaud rates: 9600(default), 19200, 38400, 57600, and 115200Parity: even, odd, none(default)Stop bits: 1(default) or 2Addresses: configurable 201(default)Products Supported: Conext CL inverters, power meter, pyranometers, temperature sensors, weather station/sensor box

USB 2.0-Host Connector: USB-A, Protocols: MSD

Data transfer interfaces USB Device, SD Card

User Interface Status indicator LEDs on SmartBox data logger,Web graphical user interface for Configuration and Monitoring functions

Power Consumption 3 W average (data logger)

Power Module (Input) 100–120 V single-phase, terminals: LV-C200–240 V single-phase, terminals: HV-C

24V on RS-485 Connector Block

5 W total output power

Internal 2GB

External 1GB SD Card (included)SDHC/SDXC compatible socket with push-push mechanism, Class 2 or better recommended

Data sampling Every 1 minute

Data logging Every 15 minutes

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General Specifications

General Specifications

Features

Regulatory Approvals

Weight (device only) 9.0 kg (19.8 lbs)

Dimensions (device only)(W × H × D)

11.8 × 15.7 × 7.9 inches(300 × 400 × 200 mm)

Shipping package weight 9.4 kg (20.7 lbs)

Shipping box dimensions (W × H × D)

15.7 × 19.7 × 11.8 inches(400 × 500 × 300 mm)

Enclosure painted stainless steel

IP rating / Mounting Location / Mounting type

IP 66, NEMA 4X / outdoor - RESTRICTED ACCESS / wall mounting

Temperature Operating: -4 to 122 °F (-20 to 50 °C)Storage: -40 to 158 °F (-40 to 70 °C)Maximum enclosure temperature:140 °F (60 °C)

Humidity Operating: < 95%, non-condensingStorage: < 95%

Operating Altitude up to 2000 m

Fuse Box (3x) 5x20mm cartridge fast-acting fuse (Littelfuse 216.500), 0.5A, 250VSee “Replacing a Fuse” on page 5–11.

Graphical user interface Internet Browser

Remote firmware upgrades Yes

Data logger Yes (built-in)

Max. number of Modbus devices

Up to 64

Certified to CSA STD C22.2 No. 60950-1,Conforms to UL Std. 60950-1,Approved to AS/NZS 60950.1

EMC immunity EN61000-6-1

EMC emissions EN61000-6-3, FCC Part 15 Class B, Ind. Canada ICES-003 Class B

5000881

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Specifications

Schneider Electric Products compatible with the SmartBox

• Conext CL PV Inverters - CL 20000 E, CL 25000 E

• Conext CL-NA PV Inverters - CL 18000 NA, CL 25000 NA

PVSCL20E100 PVSCL25E100

PVSCL20E200 PVSCL25E200

PVSCL20E201 PVSCL25E201

PVSCL20E300 PVSCL25E300

PVSCL20E301 PVSCL20E301

PVSCL18NA100 PVSCL25NA100

PVSCL18NA200 PVSCL25NA200

PVSCL18NA201 PVSCL25NA201

PVSCL18NA300 PVSCL25NA300

PVSCL18NA301 PVSCL20NA301

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Printed in:

Schneider Electric

solar.schneider-electric.com

As standards, specifications, and designs change from time to time, please ask for confirmation of the information given in this publication.

© 2015 Schneider Electric. All rights reserved.

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