Computer Training & Certification - IL Catalog 2018 … New Horizons...Computer Training & Certification - IL Catalog 2018-2019 ... 62&

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New Horizons Computer Learning Center of O’Fallon, Illinois

8 Eagle Center, Suite 2, O’Fallon, IL 62269

314.429.3311

Table of Contents

www.newhorizonsstl.com

Career Development Catalog of Programs Illinois Student Edition

A nonpublic career education school providing technical training for people who want to become certified in the area of computer technology

This school is certified to operate by the Illinois Board of Higher Education for the 2018 certification year

(January 1, 2018 – December 30, 2019)

Date of publication: December 5, 2012

Updated:

June 15, 2018

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ABOUT THIS CATALOG

The New Horizons of Illinois 2018-2019 catalog contains information on entering the school, choosing a

program and moving towards a career or advanced study.

This catalog outlines the academic policies, procedures, student services and career programs of the

school.

MISSION

Provide comprehensive and cost-effective training

for individuals looking to expand their IT skills in

their current professions or looking to take the first

step toward new careers while upholding of the

dignity and worth of all people.

VALUES

As a people, as a learning community, and as an

institution, we will reflect and practice those values

integral to lifelong education and to the well-being

of our community:

Student Success We recognize that student success

is the ultimate measure of our effectiveness. We

will achieve this end by providing an environment

that nurtures learning and meets students’ needs.

Respect for People We will treat each other with

dignity, fairness, and understanding.

Value of Education We will promote the value of

lifelong education throughout our institution and

our community by providing quality programs and

services that empower learners to achieve their

goals, strengthen their self-esteem and

independence, and provide the means for improving

their economic well-being and quality of life.

Integrity We will strive to ensure that our actions are

in accord with our standards, that we are honest

with one another, and that we follow through on our

promises and obligations.

Excellence We will at all times do our best to merit

recognition as a premier computer learning center

and will recognize the excellence that is attained by

our faculty, staff, and students.

Fairness We will practice fairness by establishing

clear standards and expectations for students,

faculty, and staff and ensuring that those standards

are applied uniformly.

Lifelong Learning We believe that education does

not end when a diploma or a higher education

degree is earned or that all people desire a degree.

We will therefore strive to create a learning

community that is open-ended and committed to

providing opportunities for continuous learning.

Affordability We will provide high-value, affordable

training that does not compromise on quality. We

will make a collective effort to be value-minded

stewards using resources with wisdom and

promoting appropriate community partnerships.

Accountability We are accountable for our

performance. We will establish high standards of

academic, institutional, and personal professional

practice and will commit ourselves to the regular

evaluation of our effectiveness and to a regular

program of development and self-improvement.

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EQUAL OPPORTUNITY AND AFFIRMATIVE

ACTION

New Horizons of St Louis is committed to equal

educational and employment opportunity and

affirmative action. New Horizons of St Louis

administers its programs, services, and

employment opportunities without regard to

race, creed, color, sex, religion, national

origin/ancestry, disability, sexual preference or

age. Affirmative action is taken as appropriate.

In addition, it is the policy of New Horizons of St

Louis to make every reasonable effort to

accommodate individuals with special needs.

New Horizons of St Louis complies with federal

and state legislation which includes but is not

limited to, Titles VI and VII of the Civil Rights Act

of 1964, Executive Order 11246, the Equal Pay

Act of 1963, the Age Discrimination in

Employment Act of 1967, Title IX of the

Education Amendments Act of 1972, Sections

503 and 504 of the Rehabilitation Act of 1973,

the Vietnam Era Veterans’ Readjustment

Assistance Act of 1974, Titles VII and VIII of the

Public Health Service Act, The American with

Disabilities Act and related state laws.

NOTICE OF NON-DISCRIMINATION

New Horizons ensures that equal educational

opportunities are offered to students regardless

of race, creed, color, sex, religion, national

origin/ancestry, disability, sexual preference or

age. The training offered by the school is also

recommended to handicapped persons who are

unable to undertake strenuous vocations or lack

the mobility required by other occupations.

WELCOME

Welcome to New Horizons Computer Learning Center of O’Fallon. Since 1982, New Horizons Computer Learning Centers has grown to become the largest independent IT training company worldwide. We offer more courses, at more times and in more locations than any other company in the computer training industry.

New Horizons is pleased to assist you as you pursue your IT training goals. We believe learning is a lifelong process which enhances the quality of life and strive to provide for individual growth through training excellence and actively partnering with students and the community. The success of our students is realized through training classes, but the foundation of New Horizons is based on inspiring students and companies to become more productive and successful in their daily activities. We see it on our students' faces every day. It's the confidence that comes from learning.

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TABLE OF CONTENTS

ABOUT THIS CATALOG 2 Mission

Values

Equal opportunity and Affirmative Action 3 Notice of Non Discrimination Welcome

SECTION 1 - SCHOOL INFORMATION ACADEMIC CALENDAR 7 Class Starting and Ending Dates Hours of Operation

Holidays

GENERAL INFORMATION 8 Ownership

Faculty & Staff

Description of School Facilities

APPLYING FOR ADMISSION AND ADMISSION REQUIREMENTS 9

Readmission Policy 10

FEES AND REFUNDS 11 Payment

Fees

Refunds

Tuition Reimbursement Schedule

CANCELLATION AND WITHDRAWAL POLICIES 12-13 Class Cancellation

ACADEMIC POLICIES 14 General Guidelines

Dress Code

Academic Progress Policy 15 Attendance

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Courseware 16 Graduation Requirements Transcripts

Transferability of Certificate Student Conduct Code

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Student Grievance Procedures 18

ACADEMIC AND STUDENT AFFAIRS 19 Learning Guarantee

Academic and Career Counseling Employment Assistance VA ADDENDUMS

20-21

INSTRUCTIONAL METHODS 22

FREQUENTLY ASKED QUESTIONS 23

SECTION 2 - TRAINING PROGRAMS

PROGRAM 3: COMPTIA PROGRAM 25-26

PROGRAM 4: CISCO PROGRAM 27

PROGRAM 7: Linux System Administrator 28

PROGRAM 8: Business System Associate 29

TG100: Certified Secure Infrastructure Specialist 30

GLOSSARY OF PROGRAM COURSE DESCRIPTIONS

31-33

Institutional Disclosures Reporting Table

34

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SECTION 1 - SCHOOL INFORMATION

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ACADEMIC CALENDAR FOR 2018-2019 Fall Semester 2018 = August 20 – December 28

Spring Semester 2019 = December 31 – May 10

Summer Semester 2019 = May 13 – August 16

Fall Semester 2019 = August 20 - December 27

CLASS STARTING & ENDING DATES

Programs of study begin on a date coordinated between the individual student and New Horizons. A

student may enter the school at any time. The school recommends that the student take the classes in

the order listed under the program curriculum. The date of completion is determined by the date that

the student completes all of the required classes for each program. Students may wish to complete a

program faster or slower. A student may get council from their assigned Admissions Representative and

alter the speed of the program if the schedule permits. Class schedules are published and regularly

updated on the new Horizons web site. Classes are offered on a first-come, first-serve basis. Register for

classes as far in advance as possible.

Each class in a program has certain prerequisites and must be matched with student experience prior to

enrollment by the Admissions Representative. To insure proper mastery of learning objectives, classes

should be taken in the order recommended by the Education Consultant.

HOURS OF OPERATION

The business office is open when classes are in session. Classes are in session:

Monday – Friday 8:00 am – 4:00 pm

As well as scheduled evening classes from 5:30pm-10:30pm on Monday-Friday where designated

HOLIDAYS

School will not be held on the following holidays: New Year’s Day, Memorial Day, Independence Day,

Labor Day, Thanksgiving Day, Christmas Eve, and Christmas Day.

Additional holidays may be declared at the discretion of the General Manager.

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GENERAL INFORMATION OWNERSHIP

Information Solutions Design, Inc. d.b.a. New Horizons Computer Learning Center, A corporation formed

under the laws of the State of Missouri. President/Owner: Timothy Slater

FACULTY & STAFF

President/Owner/ General Manager: Timothy Slater

Director of Sales/Admissions: Danny Chi

Director of Education: Nikhil Patel

Instructional Staff: Nikhil Patel, Kendell Hoyer, Paul Willy, Robert Higgins

The school is affiliated with all other New Horizons worldwide, although each location is independently

owned and operated. Each location may offer different classes and have different accreditation.

DESCRIPTION OF SCHOOL FACILITIES

The New Horizons Computer Learning Center of O’Fallon, IL is located in the new state-of-the-art

training facility at 8 Eagle Center, Suite 2, O’Fallon, IL 62269. The facility provides classrooms tailored for

hands-on leaning including enough equipment for one computer per person, a high-speed Internet

connection in every classroom terminal, and classrooms with ceiling-mounted projection and white

board equipment for appropriate visual aid. The facility provides a small break area for students which

includes coffee and snacks and soda for purchase. The facility consists of three total classrooms

equipped with current computer hardware required for the study of computer related applications and

information technology. Courseware for each class delivered by the training facility is issued to every

attending student for them to keep and use in pursuit of their training objectives.

The building is fully handicapped-accessible in compliance with the American Disabilities Act. The

training premises are located on the second floor of the building and includes an elevator. The on-site

parking area has several large handicapped parking spaces in addition to ample parking for all facility

trainees. The hallways and interior walking areas of the building are much wider than code, and can

easily accommodate either wheelchair or automated wheelchair accessibility. Both male and female

restroom facilities are handicapped-accessible and the classroom learning labs have tabletop PCs on

desks with rollaway chairs which can be removed to easily accommodate wheelchair bound clients.

Access to public transportation is conveniently available nearby.

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APPLYING FOR ADMISSION AND ADMISSION REQUIREMENTS Students may apply for admission by scheduling an appointment with an Admissions Representative. An

applicant must be at least 18 years of age. It is mandatory that a student provide proof of either a high

school diploma or a GED. It is also mandatory that the applicant have a good command of the English

language as our classes are taught in English.

A student wishing to apply for enrollment may attend one (introductory PC class) session prior to

entering the program at no cost. Students are encouraged to attend the class to determine his or her

level of commitment and financial obligation.

Each student is assigned an Admissions Representative that interviews the student prior to any program.

The Admissions Representative will continue to monitor the student as well as counsel them through

each program. Each Admissions Representative is trained to counsel students in specific programs that

the school offers.

Should a student already have pre-requisite level knowledge of a particular subject matter they can

elect to take an assessment test to determine if they may bypass any pre-requisites without taking

instruction in a particular pre-requisite class. This is permissible only with prior approval from the

Director of Education. There is no cost to the student to take an assessment test.

STEPS TO ENROLLING

Step 1

Contact New Horizons at 314.429.3311 or in person at 8 Eagle Center, Suite 2, O’Fallon, IL to request a Consumer Program catalog and application package.

Step 2

Schedule an appointment to meet with an Admissions Representative to discuss your goals and how New Horizons can assist you in designing a learning path that’s right for you.

Step 3

Register for the first class in your learning program and ensure payment or arrangements have been made.

Step 4

Attend classes, self-study and achieve your desired Vendor Certification.

READMISSION POLICY

Students who leave the school in good standing may resume their studies by completing the

Readmission form. You will be notified in writing of your readmission status.

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Students who have been dismissed from the school due to unsatisfactory progress or misconduct and

wish to resume their education need to complete the Readmission form and also write a letter of appeal

addressed to the Director of Education, and make an appointment for an interview with an Admissions

Representative.

All previous course work completed at the school remains part of the permanent record for students

who have been readmitted, and the cumulative average includes all prior grades, regardless of how

much time elapsed between enrollments.

Deadline for Readmission: One month before the beginning of the semester for which the application is

being made.

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FEES AND REFUNDS

PAYMENT

Full payment or proof of an approved loan/government funding is due prior to the first class day.

Payment may be made by credit card, check, money order or via electronic funds transfer.

FEES

Fees are included in the Program price. If a student elects to exercise the “retake” option for a class and

does not have their original student course materials (book, etc.), a fee for another set of student

materials will be charged.

REFUNDS

Refunds will be mailed within 30 days of receipt of written withdrawal notification. Refunds will be

mailed for payments made by cash, check or money order; refunds for credit card payments will be

issued to the appropriate credit card.

TUITION REIMBURSEMENT SCHEDULE

Should a student’s enrollment be terminated or should the student withdraw/cancel for any reason, all

refunds will be made according the following refund schedule:

Microsoft Office and Design/Media Graphic Programs

Prior to first day of class………………..100% refund

No Refund Due after 1st Day of Class.

Technical Programs & Career Track Programs

During the 1st week of class……………….80% refund of tuition

During the 2nd week of class………………60% refund of tuition

During the 3rd week of class……...........50%+

Past the 3rd week or beyond……………..No Refund

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CANCELLATION AND WITHDRAWAL POLICIES CLASS CANCELLATION

Cancellation must be made in writing. The official termination date will be the date of letter receipt.

This letter must be addressed to the Director of Education:

Director of Education-ATTN: Nikhil Patel

New Horizons Computer Learning Center

8 Eagle Center, Suite 2

O’Fallon, IL 62269

All monies will be refunded if the school does not accept the applicant or if the student cancels within

three (3) business days (exclusive of Saturdays, Sundays and Holidays) after signing the enrollment

agreement and making initial payment.

A student may also cancel upon a doctor’s order clearly stating they cannot physically receive the

services, or may cancel the contract if the services cease to be offered as stated in the contract. If

student cancels the contract for either of these reasons, New Horizons may keep a portion of the

contract price equal to a pro rata portion of the total price representing the proportion of services you

used or completed, plus the cost of any related goods which student has retained.

Cancellation after attendance has begun, but prior to first class completion of the program, will result in

a $50 cancellation fee and a pro rata refund computed on the number of hours completed to the total

program hours. All kits and books received by the student will also be considered in the pro rata refund

amount. These books and kits are non-returnable after the student has opened them.

Cancellation after completing 50% of the Program will result in no refund. Cancellation requests made

later than 12-months after the original invoice date for courses in a student’s Program of training,

wherein the courses were offered by the school but delivery not accepted by the student, will result in

no refund.

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If a student misses the 1st day of a required Program course after confirming their intent to attend via

telephone or email WITHOUT notifying the school prior to the course start date, that class will appear on

their transcript as a “No-Show” for attendance purposes, program material will be delivered to the

student in-person or via signature-required certified mail, and that course will count as having been

delivered for purposes of computing potential Program cancellation/refund totals. The student may

attend the next available offering of that required Program course at no additional charge. As long as

the student notifies the school of their inability to attend a required Program class prior to the starting

date of that class, no penalty will be applied.

Termination Date: In calculating the refund due to a student, a pro rata refund computed on the number

of hours completed to the total program hours. All kits and books received by the student will also be

considered in the pro rata refund amount.

A student can be dismissed, at the discretion of the Director, for insufficient progress, non-payment of

costs, or failure to comply with rules.

WITHDRAWAL PROCEDURE

New Horizons will consider a student actively enrolled for course (es) unless notified in writing by the

student that he/she has withdrawn. A student’s withdrawal from New Horizons and associated tuition

refunds (if any) are determined based on the date of written withdrawal notification, signed by the

student and Director of Education. Withdrawal (“W”) will appear on the transcript for any withdrawal

initiated after the third week of classes.

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ACADEMIC POLICIES GENERAL GUIDELINES

A student may enter the school facility at any time during open hours for classes, lab work or just study

periods with other peers. The school recommends that the student take the classes in the order listed

under the program curriculum. The program completion is determined by the date that the student

completes all of the required classes for their individual program. All classes are awarded a certificate

upon completion. New Horizons offers many methods of learning, Online Live, Instructor Led, and

Online Anytime. We recognize many students learn differently and as such offer multiple modalities of

learning. A student may get council from their assigned Admissions Representative and alter the speed

of the program if they are in a program that qualifies for that type of training. All other courses offered

by New Horizons are published quarterly with classes starting at 8:00 am and ending at 4:00 pm. These

schedules can be located on our website, www.newhorizonsstl.com.

Students must have an attendance rate of at least 80%. Attendance as well as academic progress

standards will be applied to meet program or course completion status. (eg. For a five-day class, must

attend minimum 4 full days) Students may repeat any class as many times as they wish up to six months

from first day of each class. This is a benefit New Horizons offers all students to reinforce learning.

DRESS CODE

New Horizons Computer Learning Center maintains a quality learning environment. Dress should not

distract from the learning environment. Students should use good judgment when deciding what to

wear. Students that do not adhere to the Dress Code may first be reprimanded by their Admissions

Representative, Instructor, and Director of Admissions or General Manager. A reprimand consists of a

verbal reminder of the Dress Code. If student is found repeatedly disobeying the Dress Code policy, the

punishment may be probation which is a formal written warning indicating to the student that if they

repeatedly disobey the Dress Code policy it may result in termination or expulsion from school.

Examples of unacceptable attire:

Tops with spaghetti straps, halter tops, tube tops

Athletic gear including bike shorts, mesh shorts, and rippled-sleeve shirts

Clothing items with inappropriate or unhealthy language or logos

Clothing items that do not provide appropriate coverage of the midriff, back or undergarments

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ACADEMIC PROGRESS POLICY

Satisfactory academic progress and completion is measured by class attendance, successfully passing

the post-class assessment or have passed the requisite Vendor Certification. Students must maintain an

attendance rate of at least 80% for each class. (Five day class, must attend minimum 4 days.)

Satisfactory academic progress is indicated by gauging performance on post program assessments or

successfully passing and achieving related IT Certification(s).

New Horizons monitors this progress on a weekly basis to determine if a student is performing at a

satisfactory level determined by their attendance assessments. If a student is deemed as not

satisfactorily making academic progress, they will be notified immediately the week thereafter, by their

Admissions Representative in writing notifying them that improvements must be made to maintain a

satisfactory performance.

The consequences for failure to maintain the minimum satisfactory academic progress are as follows:

the student will not be allowed to move on to their next scheduled class and will be placed on

probation. Students on probation will be required to retake the class that they have failed to meet

satisfactory academic progress before moving onto the next class. Students who successfully complete a

class for which they are required to retake while on probation will be considered maintaining

satisfactory academic progress and can proceed with taking other required classes for completion of the

program. Students who fail to successfully complete a class for which they are required to take while on

probation will be dismissed from New Horizons.

ATTENDANCE

Students must maintain an 80% attendance rate for each class. Successful completion of each class

requires a student to attend all sections of covered study. Failing to meet or maintain the attendance

rate will place students within unsatisfactory academic progress. If a student is found repeatedly

disobeying the attendance policy, the punishment may be probation which is a formal written warning

indicating to the student that if they repeatedly disobey the attendance policy it may result in

termination or expulsion from the school. Students should arrive 20 minutes before class start time to

insure proper check-in and seating. Approximately 5 days before their class date, students will receive a

call from New Horizons to confirm their attendance.

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COURSEWARE

Students must attend all days of any course they are enrolled in order to receive the courseware. No

courseware will be issued prior to the course date or without course attendance.

GRADUATION REQUIREMENTS

A student will graduate upon successful completion of each course of their program of education.

Students must have an attendance rate of at least 80%. (Five day class, must attend minimum 4 days.) A

student is given a certification of completion for every course he/she has successfully completed.

Students may repeat any class as many times as they wish up to six months from first day of each class.

TRANSCRIPTS

A student may pull an unofficial copy of their transcript from within the New Horizons Integrated

Learning Management System (LMS) application. Each student is provided a unique User Name and

Password associated with their LMS account once enrolled into a class/program.

In order to obtain an official transcript, student should contact the New Horizons Computer Learning

Center Director of Education in writing. The Registrar will provide an authorization release form which

needs to be filled out and signed by the Student. Upon receipt of the signed release, New Horizons will

submit official transcript to student or designated party. Student may request School to send transcript

directly to a potential employer. If a student makes more than six requests for his/her transcript, a fee

of $5 per request may be imposed on subsequent requests in excess of one per year.

Submit Transcript Request to:

New Horizons Learning Center

Attn: Director of Education

8 Eagle Center, Suite 2

O’Fallon, IL 62269

TRANSFERABILITY OF CERTIFICATE

The school does not guarantee transferability of credit and that in most cases, credits or coursework are

not likely to transfer to another institution. Acceptance of credit earned will be up to the receiving

institution.

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STUDENT CONDUCT CODE

Students at New Horizons of St Louis are expected to conduct themselves in a manner that contributes

to an environment conducive to learning and personal development. This obligation requires both

New Horizons and students to conduct their affairs in an orderly, uninterrupted manner. Students

violating federal, state, and local laws or causing undue disruption at any New Horizons facility will be

subject to removal from New Horizons property and cancellation of their training program. Such

violations include but are not limited to:

acts that interfere with the purposes, necessities and processes of New Horizons;

causing or threatening to cause harm to an individual either directly or indirectly by action or

verbal behavior;

improper, unauthorized, or personal use of New Horizons of St Louis computer laboratories,

equipment, internet services, or software; the modifying or copying of software and the use of

illegal or unauthorized software;

Sexual harassment. Sexual harassment is defined as any unwelcome attention, behavior, or

materials of a sexual nature that create an intimidating, hostile, or offensive environment or

that interferes with educational or work performance. Sexual harassment is a violation of state

and federal law as well as New Horizons policy;

nuisance activities such as the use of loud, abusive, or otherwise improper language; loitering;

improper assembling; creating any hazard to persons or things; blocking access ways; improper

disposal of rubbish; and lewd or obscene conduct as defined by law;

possession and/or consumption of alcoholic beverages on New Horizons of St Louis property,

owned or leased;

sale, use, possession, or distribution of marijuana or any other controlled substance not

prescribed by a licensed physician;

illegal gambling or solicitation of any kind;

theft or damage to New Horizons property or property of members of New Horizons or our

students;

failure to meet financial obligations relative to transactions with New Horizons or the issuing of

fraudulent checks;

the possession of explosives, firecrackers, firearms, dangerous chemicals or other weapons

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STUDENT GRIEVANCE PROCEDURES

Student grievances may involve academic matters, administrative matters, or discrimination.

Grievances, other than those involving discrimination charges, will be handled through the regular chain

of authority (Instructor, Director of Education, General Manager, and President/Owner). A grievant who

is not satisfied with a decision at one level may appeal the grievance to the next level of authority. The

Owner/President of New Horizons is the final authority in any grievance. Information and discussions

concerning the resolution of a grievance will be maintained in as confidential a manner as possible so as

to protect the interests of all parties.

Every attempt should be made to resolve all grievances informally. However, the student has the right

to submit a formal, written grievance. Grievances should be submitted in writing at each level of

authority within 5 calendar days of the action being grieved or within 5 calendar days of the decision

being appealed. A written response will normally be made to the grievant within 5 calendar days unless

circumstances require additional time for consideration.

Grievances involving discrimination because of race, color, creed, sex, disability, religion, national origin,

sexual preference, or age should be made to the affirmative action officer (New Horizons General

Manager) who will handle the grievance in conformance with state and federal statutes governing such

cases.

All students may submit grievances to the Illinois State Board of Higher Education in writing.

Grievances may be submitted to the address below:

Illinois Board of Higher Education

Division of Private Business and Vocational Schools

1 N. Old State Capitol Plaza, Suite 333

Springfield, IL 62701-1404

217-782-2551

www.ibhe.org

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ACADEMIC AND STUDENT AFFAIRS LEARNING GUARANTEE

Students may repeat classes of the same version at no additional charge as many times as required

within the program term, so long as it does not exceed 6 months and as long as space is available in the

repeat class. Students will not be issued new courseware for the repeat class.

ACADEMIC AND CAREER COUNSELING

All students will be assigned an Education Consultant/counselor to assist in determining the learning

path that works best for the student – one that will help him reach his goals. The Education Consultant

tracks Student progress throughout the Program and assists as needed in dealing with any challenges

that arise as well as being available to provide basic career counseling. As needed, the Director of

Training will schedule students for mentoring/tutoring with the Subject Matter Expert (SME) for the

topic.

EMPLOYMENT ASSISTANCE

The New Horizons Education Consultant will assist students with employment to the best of its ability,

but cannot guarantee employment. However, students who take seriously the responsibility to find a

job, and gain the necessary technical and job-search skills to do so, have a proven track record of

successfully obtaining employment in their chosen field of study.

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VA ADDENDUMS ACADEMIC PROGRESS POLICY

Satisfactory academic progress is indicated by receipt of a passing grade. Students will receive a grade of

either Pass (P) or Fail (F) contingent upon adhering to the requirements. Grades will be received by

students within 30 days of their last program date.

GRADING SYSTEM

100-92% - A

91-83% - B

82-75% - C (75%) – minimum to be considered passing

74% & below is failing

CREDIT FROM PREVIOUS EDUCATION AND TRAINING

New Horizons will grant students appropriate credit for previous education and training and will

proportionately shorten the length and cost of their program to match this award of credit. Students will

be required to present appropriate documentation and demonstrate to the Admissions Representative

appropriate knowledge to receive credit for prior education and training.

REFUND POLICY

All tuition and instructional charges for veterans is subject to the following pro-rata refund policy:

Percentage of days in class completed by student Percentage of tuition and instructional

At notice of cancellation charges that school may retain

In excess of 5% to 10% 15%









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In excess of 90% 100%

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INSTRUCTIONAL METHODS Students have optional methods of learning available to them at New Horizons depending upon their

learning style needs.

Traditional Classroom Learning: Students have their own networked environments which enable

instructors to manage hands-on lab demonstrations and exercises that mirror the professional

environment.

Online LIVE: Online LIVE provides students with a live instructor-led experience via that Internet.

Although separated by geography, instructors and students share an interactive experience, including

active discussions, simultaneous document viewing, application sharing and live, hands-on labs.

Veterans Addendum: Per U.S. Code 38 CFR 21.4254 & U.S. Code 38 CFR 21.4267 Online Live delivery

modality is not available to students utilizing their military benefits. Students using their military

benefits may only enroll in Instructor Led Courses held at the O’Fallon, IL location.

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FREQUENTLY ASKED QUESTIONS How much do classes cost at New Horizons?

Pricing for each of the consumer programs is detailed in the “Program Pricing” section of this catalog.

What other costs are there?

The cost of student books, etc. is included in the Program price. The only additional expense for Student

may occur if Student exercises the “retake” option and repeats a class. If Student does not have their

original student materials from the first class, an additional fee for another set of student materials will

be charged. If a student fails an exam the first time, there may be an additional cost incurred to retake

it.

What is the average class size at New Horizons of St Louis?

Class size varies but does not exceed 25 students which make it easy to get individual attention from the

instructors.

How do I know which classes to take first?

An Education Counselor will review your background and previous training with you and work with you

to make adjustments to the standard program course track if needed to ensure a logical and progressive

class sequence.

How do I get my transcript?

Students may pull a copy of their transcript from within the New Horizons Integrated Learning

Management System (LMS) application. Students are provided a User Name and Password once

enrolled into a class/program which is unique to their LMS account.

Is New Horizons Computer Learning Accredited?

Although New Horizons is not accredited through an accrediting body, all of our Instructors are Certified

within their field of study/teach and have extensive training and practical experience in the programs for

which they have been certified.

How can I find out if New Horizons is closed or has a delayed opening due to inclement weather?

Should we need to cancel our classes for any reason, our school will be listed on news channel 5 and on

KSDK.com. Cancelled courses will be rescheduled as soon as possible and students enrolled in that

course will be notified of the new date(s).

Is parking available at the center?

Ample free parking is available in the Center’s parking lot.

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SECTION 2 - TRAINING PROGRAMS

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PROGRAM 3: COMPTIA PROGRAM COMPTIA CERTIFICATION

Program Objectives: Provide computer skills training that result in Hardware/Software Support, networking skills, and infrastructure security to enable students to compete for jobs that utilize these technologies. CompTIA Certification A+ Certification What this certifies you to do: A+ certification certifies the competency of entry-level (6 months experience) computer service technicians. This certification signifies that the certified individual possesses the knowledge and skills essential for a successful entry-level computer service technician, as defined by experts from companies across the industry. Network+ Certification What this certifies you to do: Network+ is a CompTIA vendor neutral certification that measures the technical knowledge of networking professionals with at least 9 months experience in network support or administration. The test is administered by NCS/VUE and Prometric™. Earning the Network+ certification means that the candidate possesses the knowledge needed to configure and operate a variety of networking products. This exam covers a wide range of vendor and product neutral networking technologies that can also serve as a prerequisite for vendor-specific IT certifications. Security+ Certification What this certifies you to do: Security+ is a CompTIA vendor neutral certification that measures the technical knowledge of security professionals. The CompTIA Security+ certification tests for security knowledge mastery of an individual with two years on-the-job networking experience, with emphasis on security. The exam covers industry wide topics including communication security, infrastructure security, cryptography, access control, authentication, external attack and operational and organization security.

Prerequisites: Students taking this course should have the following skills: end-user skills with Windows®-based personal computers, including the ability to: browse and search for information on the Internet; start up, shut down, and log on to a computer and network; run programs; and move, copy, delete, and rename files in Windows Explorer. Students should also have basic knowledge of computing concepts, including the difference between hardware and software; the functions of software components, such as the operating system, applications, and file systems; and the function of a computer network. Total Program Hours: 640 Hours Required for Completion: 16 Weeks Graduation Requirements: • CompTIA A+, CompTIA Network+ & CompTIA Security+ course completion

COMPTIA CERTIFICATION TRAINING REQUIRED COURSES:

COMPTIA PROGRAM HRS COST

CompTIA A+ Certification: CompTIA A+ certification validates foundation-level knowledge and skills necessary for a career in PC support. It is the starting point for a career. The international, vendor-neutral certification proves competence in areas such as installation, preventative maintenance, networking, security and troubleshooting.

320 $1,700.00

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CompTIA Network+ Certification: The individual will learn the vendor-independent networking skills and concepts that affect all aspects of networking, such as technologies, installation and configuration, media and topologies, management, and security.

160 $1,700.00

CompTIA Security+ Certification: In this course, you'll build on your knowledge and professional experience with computer hardware, operating systems, and networks as you acquire the specific skills required to implement basic security services on any type of computer network.

160 $1,700.00

TOTAL COST $5,100.00

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PROGRAM 4: CISCO PROGRAM CISCO CERTIFICATION

Program Objectives: Provide computer skills training that result in Cisco Certified Network Associate which enables students to compete for jobs that utilize these technologies.

Cisco Certification Cisco Certified Network Associate (CCNA)

What this certifies you to do: The CCNA certification (Cisco Certified Network Associate) indicates a foundation in and apprentice knowledge of networking. CCNA certified professionals can install, configure, and operate LAN, WAN, and dial access services for small networks (100 nodes or fewer),including but not limited to use of these protocols: IP, IGRP, Serial, Frame Relay, IP RIP, VLANs, RIP, Ethernet, Access Lists.

Prerequisites: CompTIA A+ Certification; CompTIA Network+ Certification; CompTIA Security+ Certification

Total Program Hours: 320 Hours Required for Completion: 8 Weeks Graduation Requirements: • Cisco Certified Network Associate (CCNA) course completion

CISCO CERTIFICATION HRS COST

Cisco Certified Network Associate (CCNA): This course validates the ability to install, configure, operate, and troubleshoot medium-size route and switched networks, including implementation and verification of connections to remote sites in a WAN. CCNA curriculum includes basic mitigation of security threats, introduction to wireless networking concepts and terminology, and performance-based skills. This new curriculum also includes (but is not limited to) the use of these protocols: IP, Enhanced Interior Gateway Routing Protocol (EIGRP), Serial Line Interface Protocol Frame Relay, Routing Information Protocol Version 2 (RIPv2), VLANs, Ethernet, access control lists (ACLs). This preparatory program includes two courses, Interconnecting Cisco Network Devices (ICND1) and Interconnecting Cisco Network Devices (ICND2).

$4,995

Interconnecting Cisco Network Devices (ICND1) 160

Interconnecting Cisco Network Devices (ICND2) 160

TOTAL COST 320 $4,995

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PROGRAM7 CIP SOC

Linux System Administrator 111001 15-1244

Description

This certification program is intended for people who seek entry to intermediate level jobs in an IT environment with limited prior experience in technology. Certification demonstrates competency, validates ability, and allows employers to quickly identify IT professionals with the knowledge and skill sets necessary to work on Linux server computer systems

Prerequisite(s)

Basic Computer and Internet knowledge and Typing proficiency. Total Program Hours 72 hours Required for Completion 3 weeks

Graduation Requirements

RHCSA course completion + 1 RHCSA exam Passing end of program Assessment or Attain a RHCSA

Cost Breakdown

Tuition Tools & Supplies

Fees Total

$ 6,080.00 $ 1,020.00 $ 50.00 $ 7,150.00

Program Completion Requirements

Upon successful completion of the program, student will receive a Certificate of Completion in PROGRAM7 - Linux System Engineer and be prepared to take all relevant exams.

Program Certificate of Completion PROGRAM7 - Linux System Engineer

Program Course Track / Detail Course Name / Title Hours Type Class Timing

RedHat System Admin I 40 core 8:00am - 4:00pm M-F

RedHat System Admin II 32 core 8:00am - 4:00pm M-F

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PROGRAM8 CIP SOC

Business Administration Associate 520299 43-6010

Description

A program that prepares individuals to fulfill the requirements of entry level computer skills, Microsoft Office/365 & leadership and professional development skills.

Prerequisite(s)

Basic Computer and Internet knowledge and Typing proficiency. Total Program Hours 152 hours Required for Completion 8 weeks


Successful Completion of all required courses. Passing end of program Assessment

Cost Breakdown Tuition Tools & Supplies Fees Total

$ 5,900.00 $ 500.00 $ 50.00 $ 6,450.00


Upon successful completion of the program, student will receive a Certificate of Completion in PROGRAM8 - Business Administration Associate and be prepared to take all relevant exams.

Program Certificate of Completion PROGRAM8 - Business Administration Associate


Developing Successful Interpersonal Skills 16 core 8:00am - 4:00pm M-F

Writing for the Business Professional 24 core 8:00am - 4:00pm M-F

Providing Outstanding Customer Service 16 core 8:00am - 4:00pm M-F

Computes Made Easy 8 core 8:00am - 4:00pm M-F Microsoft Excel 24 core 8:00am - 4:00pm M-F Microsoft Word 24 core 8:00am - 4:00pm M-F

Microsoft PowerPoint 16 core 8:00am - 4:00pm M-F Microsoft Outlook 16 core 8:00am - 4:00pm M-F

Office 365 Web Apps 8 core 8:00am - 4:00pm M-F

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TG100 CIP SOC

Certified Secure Infrastructure Specialist (CSIS) 110103 15-1232

Description

This semester program is intended for people who seek entry to intermediate level jobs in an IT environment with limited prior experience in technology. Certification demonstrates competency, validates ability, and allows employers to quickly identify IT professionals with the knowledge and skill sets necessary to work on Linux server computer systems at the enterprise level.

Prerequisite(s)

Basic Computer and Internet knowledge and Typing proficiency. Total Semester Class Hours 344 hours Required for Completion 16 weeks


Successful Completion of all required courses. Passing end of program Assessment or all relevant Certifications

Cost Breakdown Tuition Tools & Supplies Fees Total

$ 18,750.00 $ 2,718.00 $ 250.00 $ 21,718.00


Upon successful completion of the program, student will receive a Certificate of Completion in TG100 - Certified Secure Infrastructure Specialist (CSIS) and be prepared to take all relevant exams.

Program Certificate of Completion TG100 - Certified Secure Infrastructure Specialist (CSIS)


CompTIA A+ 40 core 8:00am - 4:00pm M-F CompTIA Network+ 40 core 8:00am - 4:00pm M-F CompTIA Security+ 40 core 8:00am - 4:00pm M-F

ICND1 40 core 8:00am - 4:00pm M-F ICND2 40 core 8:00am - 4:00pm M-F

Operating Systems - Part 1 40 core 8:00am - 4:00pm M-F Operating Systems - Part 2 40 core 8:00am - 4:00pm M-F Operating Systems - Part 3 40 core 8:00am - 4:00pm M-F

ITIL Foundations 24 core 8:00am - 4:00pm M-F

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GLOSSARY OF PROGRAM COURSE TRACK/DETAIL DESCRIPTIONS

Computers Made Easy – An introductory course that covers the basics of Computer Hardware and Software and basics of how to use Microsoft Office. This course is designed for a student who is new to the Information Technology field.

CompTIA A+ – In this course, you will acquire the essential skills and information you will need to install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on PCs, digital devices, and operating systems.

CompTIA Network+ – This course builds on your existing user-level knowledge and experience with personal computer operating systems and networks to present the fundamental skills and concepts that you will need to use on the job in any type of networking career. It also addresses the content described in the exam objectives for the CompTIA Network+ certification. If you are pursuing a CompTIA technical certification path, obtaining the CompTIA® A+® certification is an excellent first step to take before preparing for the CompTIA Network+ examination.

CompTIA Security+ – In this course, students will implement, monitor, and troubleshoot infrastructure, application, information, and operational security. Students will prepare for the CompTIA Security+ certification examination.

ICND1 (Interconnecting Cisco Networking Devices Part 1) - Students will learn how to install, operate, configure, and verify a basic IPv4 and IPv6 network, including configuring a LAN switch, configuring an IP router, connecting to a WAN, and identifying basic security threats.

ICND2 (Interconnecting Cisco Networking Devices Part 2) - Students will learn to install, configure, operate, and troubleshoot a small enterprise network, focusing on redundant topologies, configuring EIGRP and multi-area OSPF, understanding Wide Area Network technologies, device management and Cisco licensing.

ITIL Foundations - In this course, students will acquire the essential skills and information necessary to lead and manage an IT business service through every stage of its lifecycle.

PMP (Project Management Professional) - This course will prepare experienced project managers to apply a standards-based approach to project management and apply for Project Management Institute, Inc. (PMI) Project Management Professional (PMP) Certification. This intensive Project Management Professional (PMP)® exam prep course is taught by real-world PMP® certified practitioners and includes the most current guide, plus a wide variety of learning tools and study aids, all using PMI® terminology.

Microsoft Excel - In this course, students will use Microsoft® Office Excel® to create simple and advanced spreadsheets and workbooks that they can use to store, manipulate, and share data. This course covers Microsoft Office Specialist exam objectives to help students prep for the exam.

Microsoft Word - In this course, students learn how to use Word to create and edit simple and complex documents; format documents; add tables and lists; add design elements and layout options; and proof documents. Students will also learn how to automate tedious tasks such as preparing a letter to send to every customer of your organization. This course covers Microsoft Office Specialist exam objectives to help students prepare for the Word Exam and the Word Expert Exam.

Microsoft Outlook - In this course, you will use Outlook to send, receive, and manage email messages, manage your contact information, schedule appointments and meetings, create Tasks and Notes for

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yourself, and customize the Outlook interface to suit your working style. Students will also learn to customize a communication system well-suited to professional work styles.

Microsoft PowerPoint - In this course, students will use PowerPoint to begin creating engaging, dynamic multimedia presentations. Students will learn different tools & features within PowerPoint that will help them deliver content in an informative & memorable manner. Students will create presentations that not only stand out, but also don't consume all of their time.

CISSP (Certified Information System Security Professional) - This course will expand upon your knowledge by addressing the essential elements of the eight domains that comprise a Common Body of Knowledge (CBK)® for information systems security professionals.

RedHat System Administration I – This course provides students with the skills and knowledge needed to perform a graphical installation of Linux, manage physical storage, introduction to the command line, learn how to install and configure local components and services, establish network and secure network services, manage and secure files, administrator users and groups, deploy file-sharing services, GUI-based tools and key command-line concepts and basic security skills. RedHat System Administration II – This course provides students with the skills and knowledge needed to perform network configuration and troubleshooting, manage file systems and logical volumes, control user and file access, install and manage services and processes, perform essential command-line operations, troubleshoot file systems and partitioning, LVM, access control, and package management. Operating Systems Part 1 – In this course students learn the introductory and basic levels of computer software and hardware technologies. Students will acquire the skills necessary to deploy & manage Computer Networks and Operating Systems. Operating Systems Part 2 – In this course students learn the intermediate levels of computer software and hardware technologies. Students will use the skills they learned in Part 1 and learn to plan & secure Computer Networks and Operating Systems. Operating Systems Part 3 – In this course students learn the advanced levels of computer software and hardware technologies. Students will use the skills they learned in Parts 1 & 2 and learn to identify and troubleshoot Computer Networks and Operating Systems. Office 365 Web Applications – This course is an introduction to the Microsoft® Office 365™ (with Skype® for Business) in a cloud-based environment. It is used as an orientation to the full suite of Office 365 cloud-based tools. Project Management Essentials – In this course, students will learn, identify and apply generally recognized practices in project management. Developing Successful Interpersonal Skills – This course will prepare students for the collaborative situations inherent in every facet of business, whether working with colleagues, partners, vendors, or clients. Writing for the Business Professional – In this course, you will learn the essential skills needed to organize your thoughts and select the best words and phrases to clearly convey them in writing.

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Providing Outstanding Customer Service – This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service.

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Institutional Disclosures Reporting Table

Program Name

CompTIA Certification

Design, Media and Graphics Certification

Microsoft Office

Specialist

Cisco Certified Network Associate (CCNA)

Professional Certification

Windows Server

Certification

11.1006 11.1004 11.0601 15.1204 52.1201 11.0901SOC* 15-1232 27-1024 43-6010 15-1231 13-1082 15-1244

3 0 0 0 0 0

a) New starts 11 0 0 0 0 0b) Re-enrollments 0 0 0 0 0 0c) Transfers into the program from other programs at the school 0 0 0 0 0 0

14 0 0 0 0 0

a) Transferred out of the program or course and into another program or course at the school 0 0 0 0 0 0b) Completed or graduated from a program or course of instruction 11 0 0 0 0 0c) Withdrew from the school 0 0 0 0 0 0d) Are still enrolled 3 0 0 0 0 0

a) Placed in their field of study 5 0 0 0 0 0b) Placed in a related field 0 0 0 0 0 0c) Placed out of the field 2 0 0 0 0 0d) Not available for placement due to personal reasons 5 0 0 0 0 0e) Not employed 2 0 0 0 0 0

10 0 0 0 0 0

7 0 0 0 0 0

4 0 0 0 0 0

$21.37 Per Hour

0 0 0 0 0

A) For each program of study, report:

2) The number of additional students who were admitted in the program or course of instruction during the next 12 months and classified in one of the following categories:

4) The number of students enrolled in the program or course of instruction during the 12-month reporting period who:

5) The number of students enrolled in the program or course of instruction who were:

3) The total number of students admitted in the program or course of instruction during the 12-month reporting period (the number of students reported under subsection A1 plus the total number of students reported under subsection A2).

1) The number of students who were admitted in the program or course of instruction* as of July 1 of this reporting period.

B1) The number of students who took a State licensing examination or professional certification examination, if any, during the reporting period.

B2) The number of students who took and passed a State licensing examination or professional certification examination, if any, during the reporting period.

C) The number of graduates who obtained employment in the field who did not use the school's placement assistance during the reporting period; such information may be compiled by reasonable efforts of the school to contact graduates by written correspondence.

D) The average starting salary for all school graduates employed during the reporting period; this information may be compiled by reasonable efforts of the school to contact graduates by written correspondence.

The following information must be submitted to the Board annually; failure to do so is grounds for immediate revocation of the permit of approval.

Institution Name: New Horizons Computer Learning Center

Disclosure Reporting Category CIP*

Documents

Computer Training & Certification - IL Catalog 2018 … New Horizons...Computer Training & Certification - IL Catalog 2018-2019 ... 62&