COMMUNITY MEMBERS & STAKEHOLDERS SURVEY · COMMUNITY MEMBERS & STAKEHOLDERS SURVEY 2017 CONTACT WITH TSIRC Are people happy with the service they get from TSIRC? Just under two thirds

COMMUNITY MEMBERS & STAKEHOLDERS SURVEY

COMMUNITY MEMBERS & STAKEHOLDERS SURVEY 2017

COMMUNITY SURVEY PROFILE

Number of Respondents

89% of respondents completed this survey themselves, while 11% got someone to help them fill it in.

GenderA total of 222 males and 291 females completed this survey. The majority of the sample (82%) are below 50 years old.

Age

Family set-up

4%

4%3%

8%

4%

4%

3%

15%

8%

4%

10%

8%

Thursday IsHammond Is.

9%

Saibai Is.Boigu Is.

Dauan Is.

Ugar Is. (Stephen)

Mer Is. (Murray)

Urub Is. (Darnley)Masig Is. (Yorke)

Mabuiag Is.Badu Is

St Pauls

Kubin

Iama Is. (Yam)

Warraber Is. (Sue)Poruma Is. (Coconut)

8% 9%

Top Western Islands

Western Islands

Eastern Islands

Central IslandsSouthern Islands

25%

9% 30%

11%

25%

Community members95% of respondents live in the TSIRC region and 5% came from outside.

• Those who don’t live in the TSIRC region right now, live mainly in Cairns and Thursday Island.

• 70% of them say they will return to their community.


COMMUNITY SURVEY PROFILE

Number of Respondents

89% of respondents completed this survey themselves, while 11% got someone to help them fill it in.

GenderA total of 222 males and 291 females completed this survey. The majority of the sample (82%) are below 50 years old.

Age

Family set-up

4%

4%3%

8%

4%

4%

3%

15%

8%

4%

10%

8%

Thursday IsHammond Is.

9%

Saibai Is.Boigu Is.

Dauan Is.

Ugar Is. (Stephen)

Mer Is. (Murray)

Urub Is. (Darnley)Masig Is. (Yorke)

Mabuiag Is.Badu Is

St Pauls

Kubin

Iama Is. (Yam)

Warraber Is. (Sue)Poruma Is. (Coconut)

8% 9%

Top Western Islands

Western Islands

Eastern Islands

Central IslandsSouthern Islands

25%

9% 30%

11%

25%

Community members95% of respondents live in the TSIRC region and 5% came from outside.

• Those who don’t live in the TSIRC region right now, live mainly in Cairns and Thursday Island.

• 70% of them say they will return to their community.


COMMUNITY PRIORITIES

What priorities should TSIRC focus on?

Satisfaction with TSIRC In the last year, just over half of the community members surveyed are happy with the performance of TSIRC, a third are neutral and only 16% are not happy.

Order of priority

1 Live comfortably and safety with my family2 Drink clean water all hours of the day and flush my toilet3 Be protected from flooding (rains), storm surge (weather) and king tides (rising sea levels)4 Drive and walk safely because we have good roads and footpaths5 Get my rubbish collected and disposed of properly6 Space to safety play sports, hang out or walk the dog in my community7 Access TSIRC admin services such as IKC’s, Centrelink, meeting rooms etc.8 Moor my dingy (jetties), receive my freight (ramps), and catch a plane (airports)9 Access the internet at home, on my mobile or at the TSIRC office

What projects are most important to people?

1. Health and wellbeing programs for my community2. Jobs for me and my family3. New or improved child care and home and community care4. Owning my own home5. Finding and fixing water leaks and problems that make water dirty6. Wi-Fi internet for my community


COMMUNITY PRIORITIES

What priorities should TSIRC focus on?

Satisfaction with TSIRC In the last year, just over half of the community members surveyed are happy with the performance of TSIRC, a third are neutral and only 16% are not happy.

Order of priority

1 Live comfortably and safety with my family2 Drink clean water all hours of the day and flush my toilet3 Be protected from flooding (rains), storm surge (weather) and king tides (rising sea levels)4 Drive and walk safely because we have good roads and footpaths5 Get my rubbish collected and disposed of properly6 Space to safety play sports, hang out or walk the dog in my community7 Access TSIRC admin services such as IKC’s, Centrelink, meeting rooms etc.8 Moor my dingy (jetties), receive my freight (ramps), and catch a plane (airports)9 Access the internet at home, on my mobile or at the TSIRC office

What projects are most important to people?

1. Health and wellbeing programs for my community2. Jobs for me and my family3. New or improved child care and home and community care4. Owning my own home5. Finding and fixing water leaks and problems that make water dirty6. Wi-Fi internet for my community


ARTS, CULTURE, PEOPLE - CULTURAL PRACTICE

In order to protect and empower Ailan Kastom/cultural practice, TSRIC should:

31% think cultural practice in their community has grown stronger.

Stronger

Stayed the same

Weaker

Make and enforce our own cultural support laws as Local Government.

Talk to Federal and State Governments about changing their laws and policies.

Nothing - it is not TSIRC’s business

The biggest threat to cultural practice is the loss of language, followed by the media and government policy and laws.

The media (television, radio, newspapers, Facebook)

Loss of language

Government policy ands laws

Business coming in from outside


ARTS, CULTURE, PEOPLE - CULTURAL PRACTICE

In order to protect and empower Ailan Kastom/cultural practice, TSRIC should:

31% think cultural practice in their community has grown stronger.

Stronger

Stayed the same

Weaker

Make and enforce our own cultural support laws as Local Government.

Talk to Federal and State Governments about changing their laws and policies.

Nothing - it is not TSIRC’s business

The biggest threat to cultural practice is the loss of language, followed by the media and government policy and laws.

The media (television, radio, newspapers, Facebook)

Loss of language

Government policy ands laws

Business coming in from outside


HOUSING ENVIRONMENTAL

Most people (71% think that the weather is getting hotter and it affects their health and their environment. Even more people (76%) think it’s important.

Our weather is getting hotter, affecting our health and the health

of our environment.

Important to me

My house is built to suit our climate

Gets too hot/no airflow

No slab underneath

Too old, too wet, sea breeze

61% of people believe their house is built to suit the climate.

Maintence and repairs to their home does not happen soon after they

report them. Majority

Important to me

43% of people think maintenance and repairs to their home does not happen soon after they report them. Majority (69%) think it’s imporant to them.

My house suits our family’s needs

Neutral

Agree

Disagree



Rooms not big enough

Not enough bedrooms

Overcrowded

Not enough bathrooms/toilets

Needs repairs


HOUSING ENVIRONMENTAL

Most people (71% think that the weather is getting hotter and it affects their health and their environment. Even more people (76%) think it’s important.

Our weather is getting hotter, affecting our health and the health

of our environment.

Important to me

My house is built to suit our climate

Gets too hot/no airflow

No slab underneath

Too old, too wet, sea breeze

61% of people believe their house is built to suit the climate.

Maintence and repairs to their home does not happen soon after they

report them. Majority

Important to me



Neutral

Agree

Disagree



Rooms not big enough

Not enough bedrooms

Overcrowded

Not enough bathrooms/toilets

Needs repairs


CONTACT WITH TSIRC

Are people happy with the service they get from TSIRC?

Just under two thirds of the community members have contacted TSIRC in the last year.

36%

64%Contacted TSIRC

Not contacted TSIRC

Sixty-three per cent of people are happy with the service they get from TSIRC.

Purchasing fuel or power cards

House maintenance

Rent and charges

Centrelink

IKC’s and internet access

Community services

Animal management (e.g. feral animals)

Waste management

Environmental issues

Public lighting

Planning and development

Recreation and leisure (e.g. parks)

Economic development

Roads/footpaths/drains

How the Island looked (e.g. untidy)

Work

Other

Tourism and events

Housing

52%

43%

21%

20%

20%

17%

13%

10%

8%

5%

5%

5%

4%

4%

4%

0%

3%

2%

1%

Why did you contact TSIRC?

The two main reasons why people contact TSIRC are for purchasing fuel or power cards and house maintenance.


CONTACT WITH TSIRC

Are people happy with the service they get from TSIRC?

Just under two thirds of the community members have contacted TSIRC in the last year.

36%

64%Contacted TSIRC

Not contacted TSIRC

Sixty-three per cent of people are happy with the service they get from TSIRC.

Purchasing fuel or power cards

House maintenance

Rent and charges

Centrelink

IKC’s and internet access

Community services

Animal management (e.g. feral animals)

Waste management

Environmental issues

Public lighting

Planning and development

Recreation and leisure (e.g. parks)

Economic development

Roads/footpaths/drains

How the Island looked (e.g. untidy)

Work

Other

Tourism and events

Housing

52%

43%

21%

20%

20%

17%

13%

10%

8%

5%

5%

5%

4%

4%

4%

0%

3%

2%

1%

Why did you contact TSIRC?

The two main reasons why people contact TSIRC are for purchasing fuel or power cards and house maintenance.

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COMMUNITY MEMBERS & STAKEHOLDERS SURVEY · COMMUNITY MEMBERS & STAKEHOLDERS SURVEY 2017 CONTACT WITH TSIRC Are people happy with the service they get from TSIRC? Just under two thirds