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Community Bank Mobile Banking Popmoney: Electronically send funds to people Member FDIC

Community Bank Mobile Banking Popmoney: Electronically send funds to people Member FDIC

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Page 1: Community Bank Mobile Banking Popmoney: Electronically send funds to people Member FDIC

Community BankMobile BankingPopmoney:

Electronically send funds to people

Member FDIC

Page 2: Community Bank Mobile Banking Popmoney: Electronically send funds to people Member FDIC

PopmoneyTo use Popmoney, you must first be signed up for Online Banking, Enroll for Mobiliti, and Enroll for Bill Pay• To sign up for Online Banking

– Go to our homepage www.communitybank.org– Click on “Personal Enrollment” or “Commercial Enrollment” under Online Access– Click “I Agree” in the lower right hand corner– Complete the enrollment form– Click “Submit” in the lower right hand corner

• To Enroll for Mobiliti– Go to our homepage www.communitybank.org– Follow the simple 6 step process

OR– Watch the video tutorial

• To Enroll for Bill Pay– Go to our homepage www.communitybank.org & Login under Online Access– Click on “Bill Pay/Check Free” on the left hand side of the accounts screen– Review Terms & Conditions and click “I Agree”– Review and update Enrollment Screen as necessary and click “Submit”

Page 3: Community Bank Mobile Banking Popmoney: Electronically send funds to people Member FDIC

Electronically send funds to people

Once you are set up with Bill Pay in Online Banking, you will be able to send funds to others electronically with your Touchbanking app as well as online banking!

• You can send money via mobile, email, or directly to account

• You are able to add contacts and send them funds via text message or email through the Popmoney function in the app.

• Valid entries are required or you will not be able to proceed

Popmoney

Page 4: Community Bank Mobile Banking Popmoney: Electronically send funds to people Member FDIC

Step 1:Add a New Contact• Online

– Login to your Online Banking account and click the Bill Pay/Check Free icon on the left hand side– Under “Popmoney” tab, click the “Contacts” tab, and click “Add a Contact”

• Mobile Banking App– Login to your account– Tap “Payments”, then “Pay Other People”, then “Send Money”

Popmoney

Page 5: Community Bank Mobile Banking Popmoney: Electronically send funds to people Member FDIC

Step 1:Add a New Contact• Online

– Enter contact information to receive payments via email or mobile phone (example below) OR– Enter contact information to receive payments directly to their bank account

• Mobile Banking App– Tap “Select Contact” and then “Add New Contact” – If contact already exists, enter payment details and tap “Continue”

Popmoney

Page 6: Community Bank Mobile Banking Popmoney: Electronically send funds to people Member FDIC

Step 2:Payment Information• Online

– Enter payment information– Scroll to bottom of screen and click “Continue”

• Mobile Banking App– Enter your payment details– Tap “Continue”

Popmoney

Page 7: Community Bank Mobile Banking Popmoney: Electronically send funds to people Member FDIC

Step 3:Verify Payment• Online

– Confirm payment information (cancel or edit if information is not accurate)– Click “Send Payment”

• Mobile Banking App– Confirm payment information– Tap “Yes” if you want to proceed or tap “No” if you wish to edit

Popmoney

Page 8: Community Bank Mobile Banking Popmoney: Electronically send funds to people Member FDIC

Step 4:Payment Confirmation• Online

– Your payment information will appear– You can also print the payment confirmation

• Mobile Banking App– Your payment information will appear

Popmoney

Page 9: Community Bank Mobile Banking Popmoney: Electronically send funds to people Member FDIC

Step 5:

Notification—Depending on the method of payment you selected• Text—The recipient will receive a text notification with details of the transaction• Bank Deposit—The recipient will receive an email notice only if entered in the

payment information screen

Popmoney

Page 10: Community Bank Mobile Banking Popmoney: Electronically send funds to people Member FDIC

Fee Schedule:

Please note the following• Fees per transaction• Other fees may apply

Popmoney

Page 11: Community Bank Mobile Banking Popmoney: Electronically send funds to people Member FDIC

PopmoneyWho do I contact with questions?

What do I do if I receive error messages?

Customer Service:• Bill Pay—7 days a week Popmoney—7 days a week

855-827-0365 877-675-6378

6:00 a.m. – 12:00 a.m. CT 9:00 a.m. – 9:00 p.m. EST• Alton

– www.communitybank.org– 712-756-4125– [email protected]

• Orange City– www.communitybank.org– 712-737-2737– [email protected]

Page 12: Community Bank Mobile Banking Popmoney: Electronically send funds to people Member FDIC

Additional Information & VideosAdditional information and videos are available at

www.communitybank.org

• Mobile Banking

• Enroll for Mobiliti

• Activate your mobile banking app

• Accounts & Transfers

• Remote Capture—Mobile Check

Deposit• Popmoney

• Bill Pay