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Communication Theory A. How do we communicate? (class Q’s) B. Types of communication: 1. Group/Mass comm 2. Interpersonal comm--between us *3. Intrapersonal comm--within us; the most important type! (cf: Tony Robbins)

Communication Theory A. How do we communicate? (class Q’s) B. Types of communication: 1. Group/Mass comm 2. Interpersonal comm--between us *3. Intrapersonal

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Page 1: Communication Theory A. How do we communicate? (class Q’s) B. Types of communication: 1. Group/Mass comm 2. Interpersonal comm--between us *3. Intrapersonal

Communication Theory

A. How do we communicate? (class Q’s)

B. Types of communication: 1. Group/Mass comm 2. Interpersonal comm--between us *3. Intrapersonal comm--within us; the most

important type! (cf: Tony Robbins)

Page 2: Communication Theory A. How do we communicate? (class Q’s) B. Types of communication: 1. Group/Mass comm 2. Interpersonal comm--between us *3. Intrapersonal

channel3

Communication Theory

D. Model

sender1 receiver4message2

feedback5

--noise--noise66------noise--noise66----

environment7

Page 3: Communication Theory A. How do we communicate? (class Q’s) B. Types of communication: 1. Group/Mass comm 2. Interpersonal comm--between us *3. Intrapersonal

Nervousness

A. Everybody gets nervous!

1. Natural reaction to stress

2. Adrenaline + steroids

3. The Surprise!

Page 4: Communication Theory A. How do we communicate? (class Q’s) B. Types of communication: 1. Group/Mass comm 2. Interpersonal comm--between us *3. Intrapersonal

Public Speaking

A. How do you prepare a speech?1. First, determine the General purpose

(see supplement Determining Purposes) a. To Inform b. To Persuade

c. To Entertain

Page 5: Communication Theory A. How do we communicate? (class Q’s) B. Types of communication: 1. Group/Mass comm 2. Interpersonal comm--between us *3. Intrapersonal

Speaking to Inform

B. Structuring your speech

1. The 1-3-1 a. 1—The Introduction (preview main

points) b. 3—The Body (present main points) c. 1—The Conclusion (review main points)

2. The Motivated Appeal/Sequence

Page 6: Communication Theory A. How do we communicate? (class Q’s) B. Types of communication: 1. Group/Mass comm 2. Interpersonal comm--between us *3. Intrapersonal

ResearchA. Types of research

1. Primary--research you conduct yourself 2. Secondary--research originally conducted

by someone else

B. Citing research 1. Why bother? a. Builds your credibility b. Gives audience place to go for more info c. It's legally necessary!

Page 7: Communication Theory A. How do we communicate? (class Q’s) B. Types of communication: 1. Group/Mass comm 2. Interpersonal comm--between us *3. Intrapersonal

Visual Aids

A. What is an audio/visual aid? Anything that:

1. Aids listener comprehension & memory

2. Adds impact

3. Helps explain, especially the abstract

Page 8: Communication Theory A. How do we communicate? (class Q’s) B. Types of communication: 1. Group/Mass comm 2. Interpersonal comm--between us *3. Intrapersonal

Interviewing

A. What's an interview? A conversation with a purpose

B. Why is interviewing important?

Types: 1. Information-gathering

2. Job selection 3. Job appraisal

Page 9: Communication Theory A. How do we communicate? (class Q’s) B. Types of communication: 1. Group/Mass comm 2. Interpersonal comm--between us *3. Intrapersonal

Working In Small Groups

“Never doubt that a small group of thoughtful, committed citizens can change the world. Indeed, it is the only thing that ever has.”

Margaret Mead (1901 - 1978)

Page 10: Communication Theory A. How do we communicate? (class Q’s) B. Types of communication: 1. Group/Mass comm 2. Interpersonal comm--between us *3. Intrapersonal

Leadership

“Leadership is nothing more thanmotivating other people.”Lee Iaococca (1924 – )

Page 11: Communication Theory A. How do we communicate? (class Q’s) B. Types of communication: 1. Group/Mass comm 2. Interpersonal comm--between us *3. Intrapersonal

LeadershipE. Life Cycle Theory of Leadership

Hi

Low Hi

Re

latio

nsh

ip

Task

Page 12: Communication Theory A. How do we communicate? (class Q’s) B. Types of communication: 1. Group/Mass comm 2. Interpersonal comm--between us *3. Intrapersonal

LeadershipE. Life Cycle Theory of Leadership 1. Stage I: High task/Low relationship

Hi

Low Hi

Re

latio

nsh

ip

Task

Stage1Stage1

Page 13: Communication Theory A. How do we communicate? (class Q’s) B. Types of communication: 1. Group/Mass comm 2. Interpersonal comm--between us *3. Intrapersonal

LeadershipE. Life Cycle Theory of Leadership 2. Stage II: Hi task/Hi relationship

Hi

Low Hi

Re

latio

nsh

ip

Task

Stage1

Stage2

Stage1

Page 14: Communication Theory A. How do we communicate? (class Q’s) B. Types of communication: 1. Group/Mass comm 2. Interpersonal comm--between us *3. Intrapersonal

LeadershipE. Life Cycle Theory of Leadership 3. Stage III: Low task/Hi relationship

Hi

Low Hi

Re

latio

nsh

ip

Task

Stage1

Stage2Stage3

Stage1

Page 15: Communication Theory A. How do we communicate? (class Q’s) B. Types of communication: 1. Group/Mass comm 2. Interpersonal comm--between us *3. Intrapersonal

LeadershipE. Life Cycle Theory of Leadership 4. Stage IV: Low task/low relationship

Hi

Low Hi

Re

latio

nsh

ip

Task

Stage1

Stage2Stage3

Stage4

Stage3