Collaborate to Win with Satyam’s Collaborative Enterprise Solutions

Collaborative Enterprise Solutions

Collaborate to Win

with Satyam’sCollaborative Enterprise

Solutions


The Roadmap• Introducing Collaborative Enterprise Solutions • CES Practices & Solutions

Collaborative Commerce Enterprise Management Systems Enterprise Business Integration

• Alliance Partnerships

• The CES Value Proposition



We create value for the customer by providing leading end-to-end solutions in the collaborative business solutions environment. We leverage our profound understanding of processes, industry verticals, and leading-edge technologies.


E-Market Management

c-SCM

c-Product Commerce

Enterprise Solutions

Groupware Solutions

Knowledge Management

E

N

T

E

R

P

R

I

S

E

BUSINESS

S

O

L

U

T

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Our Space


Our services span...

Systems Integration

Business ProcessRe-design

Customer Support

Training

StrategyConsulting

SoftwareDeployment

Solution Architecting

EVOLVE / PLAN

BUILD

LEARN

OPERATE/ EXECUTE


The Collaborative The Collaborative Commerce Commerce

PracticePractice


• Do you want to collaborate with your partners to offer joint promotions, aggregated solution bundles, and coordinated order fulfillment?

• Are your traditional linear supply chains experiencing tension, discordance and upheaval?

Looking beyond...


• Do you want to pro-actively involve your suppliers and customers in product design and development throughout the product’s life cycle?

• Are you looking for a solution to harness the power of the Internet to enable geographically dispersed suppliers, partners and customers to work together as a single, unified whole?

Looking beyond...


Is your existing e-business model adequate in creating REAL VALUE?


Our Space

Data Centric Transaction Centric

ContentCentric

ProcessCentric

EDI BROCHUREWARE

PERSONAL-ISATION

PROCUREMENT MARKETS

COLLABORATIVE E-MARKETS

The Evolution of e-Business

Our Space


SUPP

LIER

’S

BACK

-EN

D S

YSTE

MS

c-Product Commerce(PLAN, DESIGN, BUILD)

c-Supply Chain Management)(FULFILL, SERVICE, SUPPORT)

e-Procurement (SOURCE, NEGOTIATE,

CONTRACT)Enterprise

Management SystemsE-Marketing

(LAUNCH, MARKET, SELL)

CUST

OM

ER’S

BA

CK-E

ND

SYS

TEM

S

COLLABORATIVE e-MARKET

VALUE-CHAIN

CUSTOMERSUPPLIER ENTERPRISE


COLLABORATIVE e-MARKET NETWORK


To ‘Value-based’ Collaboration

• manages complex supplier-customer relationships (vs. simply buying things)

• characterized by dynamic discovery, negotiation and support processes; solution aggregation involving collaboration

• promotes market stickiness (branding, target marketing, personalization and vendor qualification)

• Collaboration in product development management throughout the product life cycle involving partners

• extended supply chain of partners promotes visibility, CFPR, synchronization and responsiveness

PricePricevs.vs.

ValueValue

Solution CenterSolution Centerfor Collaborationfor Collaboration

CatalogManagement

ProductProductvs.vs.

SolutionSolution

Passive Passive vs.vs.

ProactiveProactive

From ‘Simple’ Transactional Commerce

• Simple, static processes• Discrete, spot transactions• ‘One shoe fits all’ offerings• Promiscuous relationships• Enterprise-focused SCM &

Product Development

The Thin Butterfly The Fat Butterfly


C-Commerce Solutions

• Value-based e-markets & Corporate Hubs

• Collaborative Supply Chain Solutions

• Collaborative Product Commerce Solutions

A combination of the right strategies, processes, and technologies


Delivered through the ActiveMarketTM platform

Market makers can now• provide new value services to suppliers and customers in order to drive and maintain market liquidity• deliver services that promote supplier-customer relationships and increased marketplace participation

Product manufacturers and service providers can now • team with suppliers, partners, and customers to extend their market reach and promote customer loyalty.

Value-based E-Marketplaces & Corporate Hubs


• based on Java (J2EE), XML and collaborative agent technology, speed of deployment, scalability, and flexibility • process-centric foundation based on collaborative agent technology • several e-market models are enabled by ActiveMarketTM

The ActiveMarketTM Solution


Collaborative Supply Chain Solutions• Supply Chain Diagnosis and Assessment Studies• Supply Chain Prototyping & Supply Chain Reengineering• Implementation of Solutions around products• Integration with other products/technologies• Off-shore Support Centers


Collaborative Product Commerce Solutions Design Engineering - Visualization & Collaboration Design for Manufacture, Assembly & Support Configuration Management Component Supplier Management


Vs

The value proposition for Collaboration

• Dynamic, complex, processes

• Extended Enterprise Collaboration

• ‘ ‘One shoe fits all’ offerings

• Long term relationships

• Market Expansion

• Static, simple processes

• Discrete, spot transaction

• Customized, value-based solutions

• Promiscuous relationships

• Cost Cutting

“Exchanges will have to add collaboration to create stickiness. Simple buy/sell transactions will be almost free – like e-mail. Winners will establish ‘platforms’ that link deeply with their customers.” - Morgan Stanley

Collaborative Commerce Transactional Commerce


The Enterprise Management Systems Practice


We endeavor to increase business value from IT for our customers by envisaging and delivering full life cycle end-to-end business solutions


• Collaborative Business Intelligence & Knowledge Management Solutions

• Enterprise Solutions (PeopleSoft)

• Groupware Solutions (Lotus Notes)

Enterprise Management Systems Solutions


Enterprise Knowledge Portal( Front-end for Knowledge Services )Knowledge Client

OLAPCollaboration

Document Management

Tracking & Workflow Engine

Search & Delivery Engine

Knowledge Processes

Data Warehouse( Back-end for Knowledge Services )

Knowledge / Data Repository

Data Mining

Security

Knowledge Base

Replication

Directory

Communication

Administration

The C-BI & KM Framework

Hummingbird

Hummingbird

Autonomy

Autonomy

Copernic

PlumtreeEpicentric

DocumentumLotus Notes


Our E-learning Space

Satyam’s end-to-end E-learning solution offering spans course development to hosting and administration. This can help an organization train its employees, attract customers, educate vendors and suppliers, streamline design processes, support e-business initiatives,and leverage the intellectual capital of the entire organization within a short time.


•Delivery of courses to learner

•Administration of courses (CBT+WBT+ILT)

•Tracking learner’s performance

•Maintaining training history

•Administration of third party WBTs as well (AICC compliance is a must)

The Learning Management system enables...


Satyam’s OfferingWe can deliver the complete solution which includes:

• Learning Management System• Application Service Provider• Web Based Training (WBT) Development Methodology• WBT Runtime Engine• WBT Development Engine• Course Development


SUPPLY CHAIN

MANAGEMENT

HUMANRESOURCES

MANAGEMENT

FINANCIALS

CUSTOMER RELATIONSHIP MANAGEMENT

eBUSINESS

ENTERPRISE PERFORMANCE MANAGEMENT

Enterprise Solutions - Peoplesoft


The Enterprise Business Integration Practice


The Enterprise Business Integration practice integrates the diverse solutions offered by the c-Commerce and Enterprise Management Systems practices through IT architecting and consulting to offer a truly end-to-end solution that leverages the synergy between these practices.


• focus on planning and design processes which allows the enterprise to understand and evaluate business model options, technology and architectural options.

• a deployment process that prioritizes the solution options, future-proofs the architecture and allows the enterprise to grow into the desired strategic business model

Enterprise Solution Integration

Strategic Planning for Information Technology

IT Solution Architecting Business Solution Architecting

Enterprise Business

Integration

Enterprise Business Integration focus


ENTERPRISE

BUSINESS PROCESSMANAGEMENT

BUSINESSINTELLIGENCE

& KM

eMarkets&

Corp Hubs

C-Product Commerce

ENTERPRISESOLUTIONS

CUSTOM APPS

LEGACYSYSTEMS

WORKFLOW

EXTERNAL TRADING PARTNERS

SOLUTIONINTEGRATOR

(B2B)

C-SCM

What’s the space we are talking about ?

SOLUTION INTEGRATOR

(EAI)


• Enterprise Business Integration Solutions

• Business Solution Architecting

• IT Solution Architecting

• Strategic Planning for Information Technology

Enterprise Business Integration Offerings


Alliance Partnerships


DocumentumDocumentum

Sharing a Commitment


We have a complementary partnership

Training & Customer Support

HostingProviders

SecurityVendors

ApplicationVendors

ContentProviders

Trading Community

TechnologyPlatformCarrier

Business Process Redesign

IT Architecting & Consulting

Systems Integration

Alliance Partner(Technology Provider)

CES(Service Provider)

Software Deployment


The CES Value Proposition


Why is CES a preferred alliance partner ?

With a large pool of skilled resources...

Leveraging Satyam’s Key Relationships...

Increasing your Sales Strength...

By expanding the Market opportunity...

By opening up the SME (Small and Medium Enterprises) segment...

Because we deliver the value proposition...

... to facilitate quicker and greater exploitation of the window of opportunity in the marketplace .. by gaining access to Satyam's existing Client relationships, particularly the SRMs (Strategic Relationships Managed by Satyam) ... by augmenting your sales effort with Satyam's own... through synergies with the practices that Satyam has with other Product Providers ... by offering the ASP model and leveraging on Satyam Infoway’s infrastructure and competence as an ISP


What’s the value proposition for the customer ?Vertical Domain Expertise

Manufacturing Banking & Finance Healthcare Insurance Telecom

High caliber consultants

Proven Record of Customer Satisfaction

Best-of-breed leading-edge methodologies

World-Class Infrastructure

Horizontal Domain Expertise

Supply Chain Operations Logistics

Maintenance and Repair


CES People


We have the right skills for project ownership and execution

11%

33%53%

3%

1

2

3

4

Project Mangers (23)

Business Consultants (59)

Technical Consultant (138)

Practice / Alliance Mangers (10)

Total 230CES People Distribution


Our skill sets span the entire collaborative space

EMM (66)

C-SCM (17)

C-PC (8)

PeopleSoft (16)

Total 230

CES

31%

13%4%13%

26%

9% 4% 0%

1

2

3

4

5

6

7

8

C-BI & KM (47)

Solution Integration (4)

Others (10))

Lotus Notes (62)

CES People Distribution

No. of People in each Practice


Our consultants have the right qualification. . .

Engineering & Sciences

MBA

Commerce

Total 230CES

Others

42%

38%

9%11%

1

2

3

4


No. Qualified as


. . . extensive, relevant, and high quality experience

Less than 3 years

3 - 7 years

7 -12 years

Total 230

CESMore than 12 years

CES

18%

42%

32%

8%1

2

3

4


Total Years of Experience


Our Key Customers


Our Key Customers (cont.)

Sandvik


Thank You!

Documents

Collaborate to Win with Satyam’s Collaborative Enterprise Solutions