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COLL131: Employ Google Applications Now!. April 17, 2009. Presenters. Rachel R. Medina LSNTAP Sandra W. Quiles Mass. Law Reform Institute. Training Agenda. Overview. GMail Filters Getting/sending email from other email addresses Labs features Google Apps Domain/email setup - PowerPoint PPT Presentation
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COLL131: Employ Google COLL131: Employ Google Applications Now!Applications Now!April 17, 2009
PresentersPresentersRachel R. Medina
LSNTAP
Sandra W. QuilesMass. Law Reform Institute
Training AgendaTraining Agenda
OverviewOverviewGMail
◦ Filters◦ Getting/sending email from other email
addresses◦ Labs features
Google Apps ◦ Domain/email setup ◦ Integrating domain ◦ Web host support ◦ Setting up mail.<mydomain>.org ◦ Introduction to the dashboard ◦ Catch all email
OverviewOverviewGoogle Calendar
◦ Setting Up Individual Calendars◦ Setting Up Master Calendars
Holiday Calendar, Vacation Calendar, Master Docket
◦ Best Practices for Calendar Use◦ Syncing Calendars & “Going Mobile”
Google Docs◦ Best Practices
Plan for Implementation
InterludeInterludeWhich camp are you in?
Which apps are an easy Which apps are an easy sell?sell?
Case Study: Legal Services of Northern California
Case Study: Legal Aid of Western New York
“None have been "hard" to sell. I think the issue is whether theutility of the particular Google App is self-evident as a usefulalternative to something the users already do. To use Google apps thatare not so, takes time or circumstances to make its utility apparent.”
Not a question of which apps are an easy sell. It’s a question of who to sell to first.
Look at the population of your staff.
Younger staff and tech savvy staff may already may be using various Google applications on their own. Start with those folks.
Any of the Google apps will be easier to sell to late-adopter-types once they see others using the applications.
Which apps are an “easy Which apps are an “easy sell” to staff?sell” to staff?This is a management of change issueDon’t confuse this with an issue of
utility, though the two may be intertwined◦E.g., if folks can’t see the utility in the
switch, then you may have a difficult time “selling” the switch to them
FIRST STEP: ◦make your own individual case for Google◦Determine why the switch would be good
for your organization (or not?)
“Making the Case”
MESSAGING TOOLS(GMAIL & GCAL)
COLLABORATION TOOLS (GDOCS & GOOGLE SITES)
From Google
Education Edition Available to NonProfits for free. Continuous Innovation. Universal Access. Secure Infrastructure. Control of Spam. Archiving. Find Messages Instantly. - HERE
Worker mobility. Information Access Control (Public/Private). Protect Documents (control over sharing). Revisions saved. Publish through the web (read only copies). Import/export a variety of formats. – HERE
LSNC’s Experience
“self-evident” – “it resolved in a practical way how to have universal web access without the need for syncing work/home desktops”RE Gmail: “totally eliminated the spam problem for us, which had been the number one tech complaint in our organization”
GDocs: “was more slowly adopted…not immediately self-evident how it would be helpful. …utility has become apparent to more staff as others do shares, form invites, etc. Google Sites use is still at an embryonic stage…it’s use is fairly self-evident to those who have experience with project management software”
LAWNY’s Experience
Easy to use by staff; management is easy – see J.Hogue’s presentation here.
GDocs attributes to advertise to staff: versioning and revision history; no need to send multiple emails back and forth
GMail & Google AppsGMail & Google Apps
Google Apps and GmailGoogle Apps
Gmail, Docs, Calendar, Intranet! This is just the beginning
GmailSecure email access anytime anywhere, excellent spam filter, mobile email access, and much more.
GmailAccounts: getting/sending email
from other email addresses (Labels)Filters Lab features
Gmail
Gmail Settings Customize your Gmail
account through Settings, from basic Timezone to vacation emails.
◦ Accounts◦ (Labels)◦ Filters◦ Labs
Star events:Undo star when event is done
Send spam directly to trash:“is:spam”
Finding emails with attachments: “has:attachment”
Delete old emails: “before:2006/06/01 label:sent”
http://www.bspcn.com/2007/05/30/20-ways-to-use-gmail-filters/
Gmail Filters
AT&[email protected]: [email protected]
Cingular [email protected]
Gmail Creating a Filter
Send email as:“[email protected]”
Get email from other accounts:“[email protected]”“[email protected]”“[email protected]” (!)...
Have your own domain
Gmail Accounts
Gmail Use Other Address
Gmail Compose Email
Gmail LabsDave’s Favs
◦ Undo send: Gives users five seconds to undo
◦ Attachment Detector: Prompted if “attach” is found in your email but no attachment is found.
◦ Create Google Document from an email conversation or to start a blank document
◦ GMail Tasks
Others◦ Offline◦ Custom Label
Colors◦ Superstars◦ Email Addict :)◦ Mark As Read◦ Text Messaging
(SMS) in Chat ◦ Send & Archive
Showtime!Any Questions?
Google AppsIntegrating domain Discuss web host supportDashboard
◦Setting up http://mail.mydomain.org ◦Email setup
Catch all email
Google AppsIntegrating domain
Email and Google servers ◦http://google.com/a◦Email, Docs, Calendar (iCal), etc. ◦Excellent spam filter!◦Mobile access◦Limit of email accounts: 50
Support◦http://google.com/support/a
Google Appshttp://google.com/a
Google AppsStandard EditionGmailGoogle CalendarGoogle Docs
◦ Documents◦ Presentations ◦ Spreadsheets
Google Sites◦ Websites ◦ Group wikis
Let’s Get Started
Google AppsDomain IntegrationBasic Information
◦ Name◦ Email
Use a backup email address: [email protected]
◦ PhoneOrganization Information
◦ Name◦ Type (next)
Administrator Account◦ [email protected]◦ password
Terms and Conditions
!!
Google AppsDomain Integration cont.Verify Account
◦ CNAME - Host Control Panel access◦ HTML file - FTP access
googlehostedservice.htmlDiscuss Host Support
◦ Dreamhost◦ Other Hosts◦ http://www.google.com/support/a/bin/
answer.py?answer=140034
Google AppsDomain Integration cont.
!!
Showtime!Any Questions?
Thank you :)Thanks to LSNTAP for this
opportunity
Google CalendarGoogle CalendarUsing Your Individual CalendarSetting Up Master CalendarsSyncing Calendars & “Going
Mobile”
Google’s Reasons For Using Google’s Reasons For Using Google CalendarGoogle CalendarShare Your ScheduleGet Your Calendar On-The-GoNever Forget Another Event
Again (Customizable Reminders)Send Invitations and Track RSVPsSync with Desktop ApplicationsWork Offline http://www.google.com/intl/en/googlecalendar/
about.html
Setting Up Individual Setting Up Individual CalendarsCalendarsYou have a Google Calendar by virtue
of having a Google Account ◦Select Calendar, then Settings to
personalizeSharing Calendar with Specific People
◦Settings>Calendars>Shared:Edit Settings>
◦Enter E-mail address & Select level of permissions
◦Add Person
Share with Everyone in the Share with Everyone in the DomainDomain
Click on the down arrow to the right of your e-mail address under “My Calendar”
Select “Share this Calendar”
Share with Everyone in the Share with Everyone in the DomainDomainClick on the down arrow
Calendars “On-The-Go”Calendars “On-The-Go”
Google SyncGoogle Sync
Setting Up Group Setting Up Group CalendarsCalendars
Master CalendarsMaster CalendarsPros and Cons
◦Master Calendars allow for one person to add important dates that are relevant to everyone in an office or that require more than one person’s attention
◦Depending on how your office workflow is set up, you may end up with duplicate entries which could ultimately be messy and confusing
Public Calendars & the Public Calendars & the WeatherWeather
Public CalendarsPublic CalendarsSettings>Calendars>Import
Calendars>Browse Calendars
……more on Calendarsmore on CalendarsList of Calendars:
◦ http://icalshare.com/top.php
Article re Public Calendars: http://www.googletutor.com/2008/01/17/adding-public-calendars-to-your-google-calendar/
Short-cut to add calendars:
Syncing Calendars - Syncing Calendars - OutlookOutlookWhy?
◦Allows “late adopters” to continue to use Outlook, but also gives them the added benefit of convenient GCal interface
◦Serves as a dedicated syncing tool – connects all calendars iCal (Mac) at home Outlook at work GCal in the cloud + Outlook and iCal
Syncing CalendarsSyncing Calendars1-way sync or 2-way sync1-way:
◦Sync GCal events to MS Outlook◦Sync MS Outlook events to Gcal
2-way:◦Sync both Gcal and MSOutlook with
each other
Syncing CalendarsSyncing Calendars1-way sync or 2-way syncDownload and install Google Calendar
Sync.Enter your Google account email
address and password.Select your sync method and the sync
frequency you prefer. Hit Save and you're done. Easy, right? --How to Sync Any Desktop Calendar with Google Calendar by Adam Pash.
Lifehacker. July 29, 2008. Located at: http://lifehacker.com/399407/how-to-sync-any-desktop-calendar-with-google-calendar
Google DocsGoogle DocsBest Practices for Managing Work
Product◦Most folks have not entirely
converted to using Google Docs yet◦But we do have some idea about
what folk are using it for…
Syncing with BasecampSyncing with Basecamp1. Copy subscription URL
◦ RightClick on " Subscribe to iCalendar" link in Basecamp,
◦ Then click on "Copy Link Address.”2. Add URL to subscribe
◦ Get to "Add via URL" page, ◦ Press "Ctrl"+"V" to paste link,◦ *IMPORTANT* Change first part of URL from "webcal" to
"http", resulting in something like this [http://***.basecamphq.com/feed/project_ical?token=***&project_id=***]
--From Google Calendar Help: http://www.google.com/support/forum/p/Calendar/thread?tid=763b6dd81325650c&hl=en
Syncing with BasecampSyncing with Basecamp
Paste Link Here
Google DocsGoogle Docs
Google DocsGoogle DocsDemo
Implementation PlanImplementation Plan
Implementation PlanImplementation Plan
Implementation PlanImplementation Plan
Change ManagementChange ManagementRolling it out to all the other offices –
Contact each office and set up appointments to discuss plan for implementation
Go back and look at accounts for people who have either never used it or are making little use of the apps and offer additional assistance
Continue to make visits to other offices to make presentations
Sample Timeline - LAWNYSample Timeline - LAWNY
March April May June July August September October November December January
Invited EarlyAdopters toHelp Test
Teaser EMailsto the Region(all offices)
Discussed rollout with
regional techcommittee &
Createdaccounts for all
technologycommittee
people
Beganconducting site
visits to office toassist with
training/roll out
Last holdoverconverted toGoogle Apps
:)
Sample Timeline - LAWNYSample Timeline - LAWNY
March April May June July August September October November December January
Invited EarlyAdopters toHelp Test
Teaser EMailsto the Region(all offices)
Discussed rollout with
regional techcommittee &
Createdaccounts for all
technologycommittee
people
Beganconducting site
visits to office toassist with
training/roll out
Last holdoverconverted toGoogle Apps
:)
QUESTIONS?QUESTIONS?
THANK YOUTHANK YOUDon’t forget to complete our survey
Rachel R. [email protected] Coordinator LSNTAP