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The green lining in this cloud has less to do with the environment and everything to do with the bottom line – increased productivity, efficiency and ease of management. This session will explore a model that requires a fundamental business shift in both capital investment and attitude, reviewing the real world challenges and opportunities a services firm has experienced moving to the cloud.
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The Green Lining in Cloud The Green Lining in Cloud Computing:Computing:
A Model for Professional Service A Model for Professional Service OrganizationsOrganizations
DefinitionDefinitionCloud computing is a model for enabling ubiquitous,
convenient, on-demand network access to a shared pool of configurable computing resources (e.g., networks, servers, storage, applications, and services) that can be rapidly provisioned and released with minimal management effort or service provider interaction.
National Institute of Standards and Technologyworking definition
Happy, Productive Lawyer
Cloud
Technical Stuff
Our DefinitionOur Definition
A New A New EntrepreneurialEntrepreneurial Business Business Model for LawModel for Law
Progressive, forward-thinking business whose business is law
Virtual environment, collaborative model Flexible, agile with responsible allocation of
resources Maximize each professional’s contribution and the value
to clients Scalability to rapidly adjust to client needs
Our EnvironmentOur EnvironmentComplex, data intensive applications Complex, data intensive applications
Law practice content management systems Document management platforms Secure email networks Digital dictation services Billing/accounting/timekeeping service Web/design and other marketing applications Office - including outlook scheduling Integration with legal mgmt calendars, smart phones,
VOip
Our EnvironmentOur EnvironmentVirtual Power UsersVirtual Power Users
Remote access a must! Collaboration vital to providing efficiencies and
value
Need to store and quickly access large Need to store and quickly access large amounts of dataamounts of data Scalable Litigation Model
Massive file sizes in litigation - hundreds if not thousands of pages of scanned documents, emails, photographs, audio/video, etc.
Strict data retention and chain of custody requirements
Need to scale quickly and seamlessly
Our EnvironmentOur Environment
Circumstances for ChangeCircumstances for Change Existing server unable to handle massive and
growing volume of digital documents Work flow nearly crippled Inability to handle existing load let alone scale to meet
litigation case loads
Circumstances for ChangeCircumstances for Change Network slow downs
“Hurry up and wait” - slow response caused frustrations, lost time, lower productivity
When programs hung, users tempted to hang themselves!
Costly and disruptive to implement, maintain, and upgrade multiple applications Version control issues Licensing headaches
The Tipping PointThe Tipping Point
Accidental deletion of one portion of a single client file took 1 ½ weeks to restore!
Examining Our OptionsExamining Our Options Review Capital Expenditures
4K to replace existing server - stop-gap measure 30K in anticipated capital expenditures that still didn’t
provide enough room for future growth Face Security Issues
Private client files stored in relatively unsecure location
Cleaning crews, maintenance workers, etc. Potential to walk off with server, accidentally unplug or spill
a coke
Examining Our OptionsExamining Our Options Analyze costs of downtime, slowdowns
Estimated cost of 10K daily in event of catastrophic failure
Client Value Clients deserve real value for time billed
Quality of life/professional costs Staff dissatisfaction, frustration, etc.
More productivity = increased revenue and more free time!
Does continuing on the same path and expanding our internal infrastructure
make sense?
The Question to Paragon:The Question to Paragon:
The Answer…The Answer…
A disruptive business model
demands disruptive
technology, so…
Rent the Power!Rent the Power! Small increase in maintenance costs Small increase in maintenance costs
translate to 100% uptimetranslate to 100% uptime $800 monthly savings in phone lines per $800 monthly savings in phone lines per
switch to VOip at datacenterswitch to VOip at datacenter Real savings realized in terms of the Real savings realized in terms of the
costs of not being fully operational!costs of not being fully operational!
The Business Case The Business Case A Business Case That Makes SenseA Business Case That Makes Sense
We are a service organization NOT capital intensive Service = cash
A means to lower both capital expenditure and operational expenditures
Cost savings, power savings, green savings Increased agility Platform for collaboration and innovation Let’s us do what we do best - practice law!
Service BenefitsService Benefits Competitive Advantage
Speed to market Great equalizer via larger firms - we can’t pass the buck
if something goes wrong Ease of access – user not tied to geographic location Data protection IT efficiencies Scalability as needed No downtime!
The Cloud:The Cloud:Management PerspectiveManagement Perspective
Virtually eliminates infrastructure costs Scales to extreme workloads quickly and easily Remote access from anywhere is a given Levels of security, backup, redundancy and performance
that go far beyond what the typical law firm can imagine. Paragon takes care of patches, updates and other
administration. Technology costs become utility costs; monthly service fee
that you can easily budget for
The Cloud: The Cloud: User PerspectiveUser Perspective
Wicked Fast!Anywhere,
anytime access!
No downtime!
Better collaboration
!
Life in the CloudsLife in the Clouds
Cloud Computing Gives Our Business a Cloud Computing Gives Our Business a Competitive Edge!Competitive Edge!
Virtualization
Scalability
Accessibility
Management Ease
Efficiency
Flexibility
AgilityAutomation
Savings
Paragon ImplementationParagon Implementation Internal barriers few due to size and structure of
firm, relative sophistication of users Fear of changing established mode of operation Loss of control; concern over personalization
Ability to download programs, add-ons, etc.
Bandwidth Process-intensive applications with multiple users Chain of custody concerns
Migration On site server in poor state, data migration was delicate SW was a snap!
Ensuring BandwidthEnsuring BandwidthP2P network - distributes
processing power, disk storage or network bandwidth across multiple nodes, always directly accessible by the users 10M data per seconds
Equal to The Complete Works of Shakespeare x 2!
Virtual NetworkVirtual Network vmware® platform
vmview - virtual desktop in datacenter Virtual Ethernet adapters and virtual switches
Pano Logic Zero Client Desktop No CPU, storage, drivers, or operating system = no
end-point management Moves 100% of the processing power and
management to the data center Familiar user experience - look and feel
LicensingLicensing SW licensing-service provider licensing Microsoft
Old model, pay per license New model- pay by month
per user easily upgraded, no legacy, updates
Other SW products still purchased traditional way, but managed centrally (Saas)
Previously, nothing preventing internal or external threats to server housed at firm Dependent on maintaining protocols
Virtual solution “plugs gaps” of traditional security systems Shifting public data to a external cloud reduces the
exposure of the internal sensitive data Cloud homogeneity makes security auditing/testing simpler Clouds enable automated security management Redundancy / Disaster Recovery
Security – A Key ConcernSecurity – A Key Concern
Questions?Questions?
Thank You! Thank You! For Further Questions:For Further Questions:
[p] 612.746.2560 [f] 612.746.2561 [email protected]
Ben SkjoldLitigation & Business Attorney Licensed in MN and IL
www. skjold-barthel.comwww. skjold-barthel.com