CLOC Annual Report 2012 Interactive

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COVER Stephanie is stayin’cool at WindReach Farm

ANNUAL REPORT

2011-12







ANNUAL REPORT 2011-1204

On behalf of our Board of Directors and Senior

Management team, we would like to express our

appreciation to all of our employees for once

again providing the highest quality of service to

those we support over this past year. As a result

of everyone’s efforts, our Association continues

to thrive in a challenging and ever changing

developmental services sector in Ontario. It is

our pleasure to present the 2011/2012 Annual

Report for Community Living Oshawa/Clarington.

This report is a great opportunity to recognize the

accomplishments and celebrate our success of

the past year.

With the economic downturn and changing trends

in the social service arena, there is a forecast

for a continuing decline in funding for the not

for profit sector. These decreases in fundingmakes it necessary for agencies such as CLOC

to adjust and restructure resources to best meet

the changing needs of the organization and the

people it serves. This has impacted negatively

upon the agency infrastructure resulting in a lean

and often over extended administration. Orga-

nizations need to show that they can effectively

and efficiently manage human service environ-

ments, technologies, and personnel. At the same

time they need to produce positive outcomes for

people served. CLOC’s strategic plan states that

“the organization will expand and increase sup-

ports and services to people with developmental

disabilities by thirty percent (30%) through influ-

ential leadership and a commitment to organi-

zational excellence, exceeding all standards and

measures of excellence with innovation, flexibility,

responsiveness, collaboration and evaluation.”

This strategic direction is directly linked to the

increased expectations placed on not for profit

organizations to be lean, responsive, agile, quality

focused, and accountable. CLOC’s ultimate objec-

tive is to be a leader in the transformed devel-

opmental services sector and to be the “service

provider and employer of choice” within Durham

Region.

The strategic plan that CLOC embarked on in

2008 intentionally takes into account the above

discussed drivers for change to position CLOC as

a leader in the field of Developmental Services,

enhancing our ability to respond to the rapid

changes so that we can continue to be a strong

and vibrant organization well into the future.

A MESSAGE FROM THE

PRESIDENT & EXECUTIVE DIRECTOR




With an emphasis on innovation, professional-

ism, satisfied and inspired employees and high

quality service we are committed to continuing to

meet the changing needs of the people and fami-

lies we support while finding new ways to reach

out to those on waiting lists.

Over the past two years we have successfully

implemented core competencies and as a result

have enhanced the level of professionalism of

our staff as well as the services we provide to

those we support. In addition to training approxi-

mately 300 employees internally, we are now in

the process of training staff in other agencies

and assisting with their adoption of the core com-

petencies. We also held our forth successful Mr.

/Ms. Community Living fundraising event at the

GM Centre raising 80K for our “Make a House a

Home” campaign. As a result of these events as

well as other donations and gifts in kind we have

surpassed our initial campaign goal of 350K and

will continue to provide enhancements to manyof our homes throughout Oshawa and Clarington.

As we move forward in our fifty-ninth year, we

will continue our leadership role provincially by

influencing government and the broader commu-

nity to promote inclusion and full citizenship for

people with developmental disabilities in Ontario.

Partnerships and collaboration is the key to our

success in this regard and thus we are very ap-

preciative of our relationships with all our many

stakeholders including the Ministry of Commu-

nity and Social Services, our community service

partners, donors, sponsors, and the people we

support and their families.

In closing, we would like to express our sincere

appreciation to our hard working staff and ac-

knowledge our gratitude for their skills and dedi-

cation to enhancing the lives of those we support

each and every day. As President and Executive

Director we are proud to work with each and

every one of you.

Garry Cooke

President

Steven Finlay

Executive Director




YEAR IN REVIEW

This has been a very challenging year in developmental services and the not-for-profit sector in

general. Social service agencies are expected to deliver high quality supports and services in an

era of funding restraint and increased accountability and expectations. Though CLOC has been

feeling the effects of the economic downturn and funding controls we have worked hard to creative-

ly meet the needs of people with developmental disabilities, delivering high quality supports and

services while also demonstrating flexibility, responsiveness, innovation, efficiency, collaboration

and business acumen. Overall, we are pleased with our progress over the past year:

REACHING MORE PEOPLE THROUGH INNOVATION:

CLOC provided supports to 12 people through the passports option brokering dollars and sup-

ports to people and their families in the amount of $116,392.

We enlarged our Passports Program with six more people joining the program.

Last year’s summer camp supported 29 teens and young adults

reaching nine new people with 20 returning participants. Activities in-

cluded recreation, health and fitness, hiking and photography club, and

community volunteering.

This year we supported 47 people with urgent respite needs over

the summer with a budget of $16,791 received from Durham Systems

Management. This support reached 19 people who were on waitlists for

services.

SUPPORTING SERVICE TRANSFORMATION:

CLOC has been working closely with the regional Developmental Services Ontario (DSO) office

toward enhancing access to developmental services. (continued on page 13)

Right Side:(1) Joshua smiling

(2) Andrew, Daniel, andDanny at the Lion’swelcome back BBQ

(3) Adam, Kim and Douglashave a ball at the Clarington

Project Gala

(4) Members of CommunityLiving Oshawa Clarington put

on a musical performancein the Drum Circle




144Volunteers

22 Homes

36 Number of individuals

supported by CLOC employedcompetitively in the community

10% ofEmployees

have

10+ years

of service

12Children in Associate Homes

15Children in Group Living

76 Adults in Group LivingAdults in Associate Homes

15

Employees325

1

4

2

3

Countlessdreams/personal outcomes

achieved with the help

of fundraising

dollars




OUR DONORS

BUSINESS

4 Star Drywall Ltd

Arcadia Acoustics & Drywall Ltd

Argo Drywall Inc

Alex McGregor Drugs Ltd

All Season’s Renovations

& General Contracting

Bailey Metal Products Ltd

Baretta Interior Contracting Ltd

Base General Contracting Ltd

Bernardi Building Supply Ltd

Builder’s Supplies Limited II

Caisse Populaire des Voyageurs

Central Ontario Contractors

Association

Citymark Construction

& Drywall Ltd

Commercial Drywall Supply Inc

Complete Interior Finishes

Costa Building Supplies Ltd

Decor Drywall Ltd

Diva Construction Ltd

Dixon Drywall

Drywall Acoustic Lathing &

Insulation

Local Union 675

Excel Drywall Contractors Inc

Fisher Drywall

Harvey’s Building Supplies Inc

Interior Systems Contractors

Association of Ontario

JD Mizzi and Associates

Ken Winn Construction

Master Building Materials

Maxan Drywall

Maxwell Heights S. S.

Melin Interior Systems Inc

MGL Construction Inc

Millwork & Home Centre

Net Drywall & Acoustics Ltd

New Insites Interiors Inc

New-Tech Drywall &

Accoustics Ltd

Omega Drywall Inc

One Way Drywall Inc

Oxford Interiors Ltd

Petko Drywall Systems Inc

Prim Contracting & Drywall Inc

Quadcon Group Inc

R&O Contracting

R.J.B. Construction

R.O.M. Contractors Inc O/A Ross

Clair Contractors

REM Holdings

Richway Construction Ltd

Select Acoustic Supply Inc

Silvercreek Commercial

Interiors Inc

Skeates Contracting Inc

Sound Solutions Inc

Speedy Drywall & Acoustic Ltd

Supreme Plastering Ltd

Tanza General Contracting Ltd

Tara Interiors Inc

Telus

The Bull Dog Pub

United Drywall Ltd

VN Drywall Systems Inc

Xcel Drywall Ltd

SERVICE CLUBS/

GROUPS

Clarington Part-Time Firefighters

Golden Jubilee Chapter, IODE

Oshawa West Lions Club

St. Joseph Knights of Columbus

The Harry E. Foster Foundation

UA Local 463

OPG Employee’s & Pensioners

INDIVIDUALS

Al Khoudri, Imad

Albis, Rose Marie

Alger, Edith

Barnoski-Adams, Brenda

Bartkiw, Mr & Mrs

Bazinet, Rejean

Beaumont, Jason

Bebee, Sandra

Belfour, Polly C.

Bell, Marie

Boucher, Jeff & Kirsten

Boyd, David & Darlene

Brideau, Denise & Bertrand

Brown, Dorothy

Cameron, Grant

Carlson, John & Janis

(1) Mayor Foster and CounsellorsPartner and Hooper enjoy around of golf in January.

1




Carnovale, Andy

Carriere, Louise

Cay, Islay

Charette, Garry & Judy

Coffin, Arthur & Nancy

Cole, Carol Ann

Danilko, Mr & Mrs

Dallas, Ray

Davis, Joseph & Beverly

Deschambault, Cliff

Dignard, Mario

Dodgson , Paul

Dugas, Valerie

Dunk, Janet

Fleuri, Gisele

Forgette, Virginia

Garrett, David

Garrison, Robert & Marie

Geonet, Hedore

Gillespie, David & Sylvia

Gillespie, Shirley

Gooderham, Jacqueline

Guibeault, Janine

Hamid, Stephanie

Hardy, Heather

Haynes, Ronald & Peggy

Hogan, Cathy

Holmquist, Ray & Eileen

Houghton, Bill

Knapp, Gord

Lampa, Heather

Lampa, Stanley & Kathy

Legault, Jean-Claude

Legault, Marthe

Legault, Paul & Debbie

Leonard, Raymond & Diane

Lessard, Simone

Longo, Jennifer

Luxton, Donald & Debbie

MacDonald, Edwin

Mandzuk, Dianna

Woitzik, Mark

Marsh, Susan

Meszaros, Theodore &

Elizabeth

Miller, Sharon

Moloney, Karen

Montgomery, Robert & Sharon

Moses, Cathy

Mosley, Arleen

Muir, Lana

Muir, Mildred

Mungai, Wangui

Nixon, Harry

Nobes, Marilyn

Nobes, Troy & Grace

Noonan, Phyllis

Pagett, Nicole

Paulin, Lisa & Denis

Pearson, Gail & Dan

Phillips, Beverly

Pidwerbecki, Nester

Re, Salvatore

Robin Wright-Calvano, Bruno

Calvano & Rogers, Vyvien

Rooney, Lenore

Samells, Kay

Schultheis, Dan & Christine

Smith, Patricia & Stewart

Smith, Steve & Nancy

Soucy, Julie

Spurr, David

Storsbergen, Pat

Sturtevant, David

Suarez, Brian & Cynthia

Taylor, Donna

Teskey, Barb

Van Seggelen, Donna

Varley, Lee

Wagner, Doug & Gillian

Warren, Alan

Watson, W. Edward & Georgina

White, Fred & Mary Ann

Whitney, Richard

Willsher, Todd

Willshire, Brett

Wilson, Jack & Glenna

Worboy, Marnie

Worboy, Ron

Wunderlich, Hans

Zapfe, Werner

OUR DONORS(2) Garry Cooke, CounsellorPartner, Mayor Foster andSteve Finlay.

(3) Knights of Columbuspresent a cheque

2

3




Our sincere appreciation to the

following organizations and

groups who have contributed

to the success of our “Make a

House a Home” Campaign...

Apex

Baagwating Association

Bowmanville Rotary Club

Canada Windows & Doors

CAW Local 222

City Of Oshawa

Durham Regional Police

Equitable Life

Freedom 55 Financial

Gus Brown Pontiac Buick GMC

Harry Foster Foundation

Jack Astors, Whitby

London Life

Manufacturing & Technology Centre

Metroland, Durham Region Media

Motion Specialities

Motion Specialities

Ontario Power Generation

Oshawa Rotary CLub

Parkwood Rotary Club

Piper Barber Insurance Agency

RBC Royal BankScotiabank

ServiceMaster

TD Bank Financial Group

U.A Local 463, Plumbers,

Steamfitters & Welders

Veridian

Whitby Rotary Club

In 2009 we launched the first phase of the“Make a House a

Home” Campaign with a goal to raise $350,000 to update

and renovate the twenty two homes we own and operate.

We are pleased to announce that as our phase of the cam-

paign has come to a close, we have raised an incredible

$455,000!!

This campaign would not have been possible without the

leadership of our Campaign Chair Joe Tilley and his Campaign

Committee.

CAMPAIGN COMMITTEEJoe Tilley, CTV Sports Anchor

Shawn Armstrong, Gus Brown Pontiac Buick GMC

Jim Reaume, CLOC Board of Directors

Dave Wilson, Durham Regional Police Service

Mike Hopkins, Freedom 55 Financial

Rocky Varcoe, Class Act Dinner Theatre

MAKE A HOUSE A HOME CAMPAIGN

PROJECTS COMPLETEDFurnace (2 homes), Air Conditioner (1 home), Appliances (10 units),

Flooring (7 homes), Kitchen Update (5 homes), Fencing Installed (2

homes), Generator (2 homes), Foundation Repair (2 homes), New Deck-

ing (2 homes), Lifts & Sling (6 lifts/slings), Bathroom Renovation (5bathrooms), Roofing repaired/replaced (3 homes), Windows Throughout

(2 homes)

MAKE A HOUSE A HOME

CAPITAL CAMPAIGN




RYAN’S PATH TO MARTIAL

ARTS EXCELLENCERyan has attended the Clarington Project for six years! He

enjoys going to cooking class, swimming, bowling, literacy and

trying to get the highest bids on the new Wii game “The

Price is Right”.

One of Ryan’s passions is Karate. Ryan has been

studying Karate for thirteen years and this past

July he was honoured to receive his black

belt. Ryan and his good friend Crystal (who

also received her black belt) are now are

responsible for teaching classes to studentson Monday evenings at the local Dojo.

One of the memories that Ryan is most

proud of is his trip to Indiana in 1997,

at that time he was inducted into the

National Hall of Fame for Karate. He also won

2nd place in a Sparing Competition this past spring.

Ryan has been an inspiration to the members at

the Clarington Project, and with his connections

we have established a partnership with his Dojo

that now teaches our members self defence and

karate skills. We are so proud of Ryan and his

accomplishments and cannot wait to see him in his

new role as teacher.

Ryan pictured inhis Karate gi andBlack Belt.

Ryan has recentlybeen awardedthree medals forvarious disciplines



mrmscomedyauction.com

THANK YOU TO OUR NOMINEESJohn Strange, Dianna Mandzuk, Dave Wilson,

Dan Walters and Stephanie Herrera

TOGETHER ON MAY 29, 2012

WE RAISED OVER...

SCAN the QR Code below

with your mobile deviceto watch the video

A big thank you to our sponsors,

food vendors, patrons and volunteers

of the 4th Annual Mr. & Ms.

Community Living Comedy Auction

from Community Living Oshawa/

Clarington and the individuals we

support. We are proud to announce

that Ms. Dianna Mandzuk and Mr.

John Strange were crowned Ms.

and Mr. Community Living Oshawa/

Clarington. Thank you, without your

continued support this event would

not be possible.

OUR EVENT SPONSORSCKDO, Veridian, Metroland, Durham

College/UOIT , OPG, Durham

Regional Police Service Board, PiperBarber Insurance , Equitable Life,

Olver Scott LLP, The Bulldog Pub, One

Word Photography, Oshawa Credit

Union

OUR FOOD AND WINE

VENDORS

Sinatra’s, Baton Rouge, Butler’s Pub

& Grill, The Thirsty Monk, Avanti’s

Tratorria, Sabrina’s Catering, Lisa’s

Cake Lollies & Treats, Starbucks,

Social Resto-Lounge, Select Wines &

Spirits, Churchill Cellars, Woodman

Wines & Spirits, Schiralli Wine Agency

Click to Play




YEAR IN REVIEW (continued from page 6)

We have been busy over the past year connecting people to the DSO for eligibility and referrals for

supports. Last fall, CLOC engaged in the smooth transfer of information for those currently on our resi-

dential wait list, as DSO is now responsible for managing the residential vacancies for this region.

RESPONDING TO CHANGING NEEDS:

We were successful in advocating for an additional $21,000 augmenting supports to a person

who was experiencing an increase in need.

In response to funding restraints some very creative and innovative planning was engaged in for

residential services resulting in some very positive changes for people supported. This was a very

difficult and challenging process due to the various needs and the required efficiencies but the end

result was positive. CLOC employees and families worked together to make each transition a suc-

cess.

ENHANCING INFRASTRUCTURE:

CLOC received $96,000 for repairs and maintenance for specific projects outlined by MCSS.

Jobs completed were retrofitting of Holt Rd & Scugog Road and fixing foundation issues at Olive

Avenue.

NETWORKING EDUCATION AND PARTNERSHIP:CLOC partnered with Community Living Ontario to bring Darcy Elks to Park Wood Estates in

March 2012. Twenty-five families we support were members in attendance. We partnered with Cen-

tral Collegiate and hosted a transitional planning night.

ACCOUNTABILITY:

A risk management assessment has been fully implemented and is the basis for CLOC’s quality

assurance quality improvement tool.




TREASURER’S REPORT Ed Farragher, Treasurer

ASSETS

Cash 250,959

Accounts Receivable 203,860

Subsidies Receivable 225,096

Prepaid Expenses 35,726

Total Current Assets 715,641

FIXED ASSETS 8,117,727

Less: Accumulated 4,522,972

Depreciation

3,594,755TOTAL ASSETS 4,310,396

Liabilities

Total Current Liabilities 1,371,393

Total Long Term Liabilities 1,731,454

Total Liabilities 3,102,847

Deferred contributions 765,974

related to capital assets

Funds held in trust 10,774Net Assets 430,801

Total Liabilities 4,310,396

and Net Assets

REVENUE

Provincial subsidy 14,288,559

Other Ministry revenue 536,789

Sales 70,416

Fee for programs 1,002,745

Fundraising 107,662

Donations 50,026

Other Revenue 237,246

Amortiazation of deferred 43,666

contributions

Total Revenue 16,337,109

EXPENSES

Salaries 10,482,575

Staff Benefits 2,071,101

Travel 281,135

Training & Conferences 93,928

Purchased services - non client 55,730

Program Costs 114,318

Building/Accomodation 872,149Advertising & Promotion 1,802

Office 164,741

Miscellaneous 64,148

Individualized funding 1,590,430

Client related 347,910

Amortization 197,492

Loss on disposal of capital assets 2,586

Total Expenses 16,340,045

Excess of revenue over expenses(expenses over revenue) -2936

During the past fiscal year ending March 31,

2012 Community Living Oshawa/Clarington

achieved a balanced budget with regard to

Ministry funded programs.

STATEMENT OF OPERATIONS BALANCE SHEET




0 10 20 30 40 50 60

2011-12 PERCENT OF TOTAL GROSS EXPENSES MCSS FUNDING

COMMUNITY LIVING OSHAWA/CLARINGTON EXPENDITURE SUMMARY

MARCH 31, 2012

2010-11 ACTUAL BY EXPENSE CATEGORY MCSS FUNDING

Adult Associate Living

Supported Individual Living

Adult Group Living

Adult out of Home Respite

Community Access

Support Services - Adult

Foundations/Community Support

Small Water Works

Vocational Alternatives

Passports

Children’s Group Living

Children’s Associate Living

Children in Home Respite

Children Out of Home Respite

Support Services - Children

Repairs & Maintenance

Dedicated Supportive Housing

ODSP Employment Support

Residential Services

• 76 Adults in Group Living

• 15 Children in Group Living

• 15 Adults in Associate Homes

• 12 Children in Associate

Homes

• 64 Community Supports (Passports & Foundations)

Community Services

• 244 in Day Services

• 65 in Supported independent Living

• 35 Adult Respite Services

• 33 Child Respite Services

• 45 Support Services (Child)

• 46 Support Services (Adult)

NUMBER OF PERSON’S SERVEDThis past year we provided supports to over 400

children & adults in Durham Region.

Staff Wages & Benefits 80.41%

Travel & Training 2.33%

Service Related 12.40%

Occupancy Related 3.64%

Office Related 1.21%



39 Wellington Ave. E.

Oshawa, ON L1H 3Y1

Tel: 905-576-3011 Fax: 905-576-9754www.communitylivingoc.ca

Charitable Registration Number: 10809 1307 RR0001

BOARD OF DIRECTORS

2011/2012

OFFICERS:

President Garry Cooke

1st Vice President Jim Reaume

2nd Vice Judy Quail

Treasurer Ed Farragher

Secretary Anne Beaulieu Owens

BOARD MEMBERS:

Patrick Grist, Dorothy Himsl, Jim Hogan,

John Olver, Susan Sproul,Nancy Veals,

Dave Wilson, Beverly Neblett

SENIOR MANAGMENT:

Executive Director Steven Finlay, MSW

Director of Operations Terri Gray, BSW

Documents

CLOC Annual Report 2012 Interactive