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  • Cisco Unified IP Phone 7906G and 7911G for Cisco Unified CallManager 5.1 (SCCP and SIP)


    Corporate HeadquartersCisco Systems, Inc.170 West Tasman DriveSan Jose, CA 95134-1706USA 408 526-4000

    800 553-NETS (6387)Fax: 408 526-4100

    Phone Guide
  • Cisco, Cisco IOS, Cisco Systems, and the Cisco Systems lotrademarks of Cisco Systems, Inc. or its affiliates in the Uncertain other countries. All other brands, names, or trademthis document or Website are the property of their respectivof the word partner does not imply a partnership relationsand any other company. (0501R)

    2006 Cisco Systems, Inc. All rights reserved.

    Cisco U7906G aCisco U

    itionsng a speed-dial index

    a call

    rself to a call on a shared

    notification when a busy n becomes available

    an action or exit a screen applying changes

    rself to a call on a shared establish a conference

    ncel call forwarding

    ecords or settings

    e current window

    nference participants

    a conference call

    characters to the right of or when using EditDial

    he Details call record for

    CommView onon the p

    Place a

    Redial a

    Talk ushandseton the s

    Listen ospeaker

    Use your call logs Press and select Directories > MCalls, Placed C Received Calls a number and pr l.

    Edit a number Press EditDial, >.

    Hold/resume a call Highlight a cal on hold or resumehold, and pres

    Transfer a call to a new number

    Press Transfer, e number, then pTransfer again

    Start a standard (ad hoc) conference call

    Press more > Cdial the participress Confrn a

    issed alls, or. Select ess Dia

    l to put from

    s .

    enter thress

    go are registered ited States and arks mentioned in e owners. The use

    hip between Cisco


    CallManand SIP

    Softkey De

    Phone Scr

    Button Ico

    Speed Dia

    Common P

    arty call in the Missed d Received Calls logs

    hone number

    r two calls to each other

    f Do Not Disturb (DND)


    onfrn and pant, then gain.

    nified IP Phone nd 7911G for nified ager 5.1 (SCCP



    line and

    CFwdALL Setup/ca

    Clear Delete r

    Close Close th

    ConfList View co

    Confrn Create

    Delete Removethe curs

    Details Opens ta multipCalls an

    Dial Dial a p

    DirTrfr Transfe

    DND Turn of

    Quick Reference

    Softkey DefinAbbrDial Dial usi


    Answer Answer

    Barge Add youline

    CallBack Receiveextensio

    Cancel Cancel without

    cBarge Add you

    on Phone Tasksline help hone

    Press and choose Help.

    call Go off-hook before or after dialing a number.

    number Press Redial.

    ing the and listen peaker

    (Group Listen mode only.) Press GListen.

    n the only

    (Monitor mode only.) Press Monitor.

    een Icons



    hone Tasks

    EditDial Edit a number in a call log

    EndCall Disconnect the current call

    Erase Reset settings to their defaults

    Exit Return to the previous screen

    GListen Talk using the handset and listen on the speaker (Group Listen)

    GLOff Disable Group Listen

  • GPickU








    NewCall Make a new call











    VidMode Choose a video display mode


    Incoming call

    High priority call





    bled (Cisco Unified 7911G only)

    in call log is ready to edit



    ions Menu


    Press and select a number to dial.

    Press and choose Directories > Speed Dials. Select a number to dial.Enter a speed-dial number while on-hook and press AbbrDial.

    Delete entered characters

    Move through entered characters

    Highest priority call

    Other Features

    Speed Dial configured

    p Answer a call ringing in an associated group

    Store a call using Call Park

    Answer a call in your group

    Submit call problems to the system administrator

    Redial the most recently dialed number

    Remove a conference participant

    Drop the last party added to a conference call

    Search for a directory listing

    r Transfer a call

    Refresh content

    Shared line in use

    Secure Calls

    Authenticated call

    Encrypted call

    Selected Device

    Handset in use

    Speaker in use (Monitor on)

    Critical Calls

    Priority call

    Medium priority call

    Speed Dialin




    If you want to... Th

    Speed dial a number

    p Answer a call ringing in another group

    Send a call to a voice messaging system

    Join several calls on a single line to create a conference

    e Host a Meet-Me conference call

    r Listen to a call on the speaker

    f Disable the Monitor function

    Display additional softkeys

    Access voice mail system

    Phone Screen IconsCall State

    Call Forwarding enabled

    Call on hold

    Connected call


    On-hook Button Icons

    Message w

    Option se

    Feature en

    Video enaIP Phone

    URL entry

  • Contents

    Getting Started 1Using this Guide 1Finding Additional Information 2Safety and Performance Information 2Accessibility Features 4

    Connecting Your Phone 5

    An Overview of Your Phone 9Understanding Buttons and Hardware 9Understanding Applications Menus 11Understanding the Help System on Your Phone 11Understanding Lines vs. Calls 11

    Understanding Line and Call Icons 12Understanding Feature Availability 12Understanding SIP vs. SCCP 12

    Basic Call Handling 13Placing a CallBasic Options 13Placing a CallAdditional Options 14Answering a Call 15Ending a Call 16Using Hold and Resume 16Switching Between Multiple Calls 16Viewing Multiple Calls 17Transferring Calls 17Sending a Call to a Voice Messaging System 18

    Cisco Unified IP Phone 7906G and 7911G for Cisco Unified CallManager 5.1 (SCCP and SIP) v

  • Forwarding All Calls to Another Number 19Using Do Not Disturb 20Making Conference Calls 20

    Understanding Types of Conference Calls 20Starting and Joining a Standard Conference 21Starting or Joining a Meet-Me Conference Call 23

    Advanced Call Handling 24Speed Dialing 24Picking Up a Redirected Call on Your Phone 25Using a Shared Line 26

    Understanding Shared Lines 26Adding Yourself to a Shared-Line Call 26Preventing Others from Viewing or Barging a Shared-Line Call 27

    Storing and Retrieving Parked Calls 28Making and Receiving Secure Calls 28Tracing Suspicious Calls 29Prioritizing Critical Calls 30Using Cisco Extension Mobility 31

    Using a Handset, Headset, and Speaker 32Using the Group Listen Feature 32Using the Monitor Feature 33Using and Obtaining a Headset 33Using AutoAnswer 34

    Using Phone Settings 35Customizing Rings and Message Indicators 35Customizing the Phone Screen 36

    Using Call Logs and Directories 37Using Call Logs 37Directory Dialing 39

    Using Corporate Directory on Your Phone 40

    vi OL-11414-01

  • Using Personal Directory on Your Phone 41

    Accessing Voice Messages 44

    Customizing Your Phone on the Web 45Accessing Your User Options Web Pages 45Configuring Features and Services on the Web 46

    Using Personal Directory on the Web 46Using Your Personal Address Book on the Web 46Configuring Fast Dials on the Web 47Using the Address Book Synchronization Tool 48

    Setting Up Speed Dials on the Web 48Setting Up Phone Services on the Web 49Controlling User Settings on the Web 50Controlling Line Settings on the Web 51Using Cisco WebDialer 52

    Understanding Additional Configuration Options 55

    Troubleshooting Your Phone 57General Troubleshooting 57Viewing Phone Administration Data 58Using the Quality Reporting Tool 58

    Cisco One-Year Limited Hardware Warranty Terms 59

    Index 61

    Cisco Unified IP Phone 7906G and 7911G for Cisco Unified CallManager 5.1 (SCCP and SIP) vii

  • viii OL-11414-01

  • Getting Started

    Using this GuideThis guide provides you with an overview of the features available on your phone. You can read it completely for a solid understanding of your phones capabilities, or refer to the table below for pointers to commonly-used sections.

    If you want to... Then...

    Explore your phone on your own Press and choose Help.

    Review safety information See Safety and Performance Information, page 2.

    Connect your phone See Connecting Your Phone, page 5.

    Use your phone after it is installed Start with An Overview of Your Phone, page 9.

    Learn about the phone buttons See Understanding Buttons and Hardware, page 9.

    Make calls See Placing a CallBasic Options, page 13.

    Put calls on hold See Using Hold and Resume, page 16.

    Transfer calls See Transferring Calls, page 17.

    Make conference calls See Making Conference Calls, page 20.

    Set up speed dialing See Speed Dialing, page 24.

    Share a phone number See Using a Shared Line, page 26

    Use the speaker on the phone See Using a Handset, Headset, and Speaker, page 32.

    Change the ring volume or tone See Using Phone Settings, page 35.

    View your missed calls See Using Call Logs and Directories, page 37.

    Listen to your voice messages See Accessing Voice Messages, page 44.

    See softkey and icon definitions Refer to the Quick Reference Card in the front of this guide.

    Cisco Unified IP Phone 7906G and 7911G for Cisco Uni

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