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  • 1725-86980-000 Rev: C2 May 2016

    Spectralink 84-Series Wireless Telephone

    Cisco Unified Communications Manager (CUCM)

    Interoperability Guide

  • Cisco Unified Communications Manager (CUCM) Interoperability Guide

    1725-86980-000_C2.docx May 2016 2

    Copyright Notice

    2014-2016 Spectralink Corporation All rights reserved. SpectralinkTM, the Spectralink logo and the

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    manual, or the software described herein, may be reproduced or transmitted in any form or by any

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  • 1725-86980-000_C2.docx May 2016 3

    Contents

    About This Guide ............................................................... 6

    Product Support ............................................................................................................... 6

    Spectralink References .................................................................................................... 6

    Specific Documents ..................................................................................................... 7

    Cisco Documentation ....................................................................................................... 8

    Conventions Used In This Document .............................................................................. 8

    Typography .................................................................................................................. 8

    Chapter 1: Overview ........................................................... 9

    System Diagram ................................................................................................................ 9

    Test Infrastructure Version Information ........................................................................ 9

    Feature Configuration and Test Summary .....................................................................10

    Configuration Sequence Overview .................................................................................12

    Chapter 2: Configuration Steps ............................................ 13

    1. Licenses .....................................................................................................................13

    2. Phone Security Profile ...............................................................................................13

    3. Add the End User .......................................................................................................16

    4. Add the Phone ............................................................................................................18

    5. Add a Directory Number ............................................................................................23

    6. Configure and Deploy the Spectralink 84-Series Handset ......................................27

    7. Verify the Configuration Files have been received by the Handset ........................29

    8. Verify Registration Status .........................................................................................30

    Registration Status in the Spectralink 84-Series Handset ............................................30

    9. Test Basic Calling Features and Functionality ..........................................................33

    Chapter 3: SIP Feature Configuration and Configuration Parameter

    Test Details ..................................................................... 34

    Direct to CUCM SIP Registration ....................................................................................34

    SIP Digest Authentication ...............................................................................................35

    Basic Calls .......................................................................................................................36

    Voicemail Integration .......................................................................................................36

    Message Waiting Indication (MWI) .................................................................................37

    Call Waiting ......................................................................................................................37

    Multiple Calls per Line Key or Maximum Calls per Line ................................................38

    Conference 3-way ............................................................................................................38

    Transfer: Blind .................................................................................................................38

    Troubleshooting Blind Transfer Issues ........................................................................38

  • Cisco Unified Communications Manager (CUCM) Interoperability Guide

    1725-86980-000_C2.docx May 2016 4

    Transfer: Announced .......................................................................................................38

    Transfer: Attended ...........................................................................................................39

    Caller ID ............................................................................................................................39

    Hold and Resume.............................................................................................................40

    Music On Hold ..................................................................................................................40

    Call Reject ........................................................................................................................41

    Do Not Disturb .................................................................................................................41

    Call Park ...........................................................................................................................41

    DTMF via RFC2833 ...........................................................................................................41

    Call Forward .....................................................................................................................42

    Call Forward All Calls Using the Handset ....................................................................42

    Call Forward All Calls Using the Cisco UCM ...............................................................42

    Call Forward Busy and Call Forward No Answer .........................................................42

    Call Forward Timers ....................................................................................................43

    Troubleshooting Call Forward Issues ..........................................................................43

    Feature Access Codes ....................................................................................................43

    SIP Using TCP ..................................................................................................................43

    G.711u, G.711a, G.729A, and G.722 codecs ...................................................................44

    Default 8400 Advertised Codec List ............................................................................44

    Verifying the Codec the handset is using ..........................................

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