Cisco Prime Collaboration 9.5 v1 - Westcon- Cisco Prime Collaboration 9.5 v1 Last Updated: 22-NOV-2013

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  • dCloud: The Cisco Demo Cloud

    dCloud: The Cisco Demo Cloud

    © 2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 1 of 28

    Cisco Prime Collaboration 9.5 v1 Last Updated: 22-NOV-2013

    About This Cisco Solution

    Cisco Prime Collaboration Provisioning 9.5 provides simplified, unified management across voice and video networks, lowering

    operating expenses and helping to ensure a superior end-user quality of experience. The solution offers automated, accelerated

    provisioning for the entire Cisco Unified Communications (UC) system across Cisco Unified Communications and Cisco

    TelePresence solutions - in one integrated product. This demonstration includes Reverse Sync, which automatically imports users

    from existing deployments, end user self-service options such as provisioning and account updates, and Cisco Prime

    Collaboration Assurance, which monitors and manages system call volume and bandwidth consumption.

    For additional information about Cisco Prime Collaboration Provisioning, visit the product documentation overview.

    About This Demonstration

    This preconfigured Cisco Prime Collaboration Provisioning demonstration includes:

     Scripted scenarios demonstrating deployment of user profiles to Cisco Unified Communications Manager, Cisco Unity

    Connection, Cisco IM and Presence Server using Cisco Prime Collaboration Provisioning with site configuration

    templates.

     Deployment and provisioning of devices, Cisco Jabber Clients, users, lines, and Unified Messaging.

     Automatically importing existing users with Reverse Sync.

     End users accessing the Self-Care portal to self-provision their devices and configure their accounts.

     Viewing system call volume and bandwidth usage with Cisco Prime Collaboration Assurance and using the integrated

    notification tools to maintain quality of service levels throughout the solution.

    Demonstration Requirements

    The table below outlines the requirements for this preconfigured demonstration.

    Table 1. Demonstration Requirements

    Required Optional

    ● Router, registered and configured for Cisco dCloud

    ● Laptop

    ● Cisco Unified IP Phone model 9971

    ● Cisco Unified IP Phone model 9951

    ● A second Cisco Unified IP Phone model 9971

    ● A second Cisco Unified IP Phone model 9951

    ● Apple iPad or iPhone

    ● Cisco AnyConnect

    https://www.cisco.com/en/US/docs/net_mgmt/prime/collaboration/9.5/documentation/overview/Cisco_Prime_Collaboration_Documentation_Overview_9_5.pdf

  • © 2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 2 of 28

    Demonstration Configuration

    This demonstration contains preconfigured users and components to illustrate the scripted scenarios and features of the Cisco

    Prime Collaboration Provisioning and Assurance 9.5 solutions. All information needed to complete the demonstration scenario

    is located in the Topology and Servers menus of your active demonstration.

     Topology Menu. Click on any server in the topology and a popup window will appear with available server options.

     Servers Menu. Click on or next to any server name to display the available server options and credentials.

    Table 2 below shows all of the user login information required for the script.

    Table 2. Demonstration Pre-Configured User Information

    User Name Role User ID Password Endpoint Devices Phone Extension

    Adam McKenzie End user amckenzie C1sco12345 9971 with camera and Jabber

    +1 408 555 6016 6016

    Anita Perez End user aperez C1sco12345 None +1 408 555 6017 6017

    Charles Holland End user cholland C1sco12345 9971 with camera and Jabber

    +1 408 555 6018 6018

    Jim Li End user jli C1sco12345 9951 with camera and Jabber

    +1 408 555 6019 6019

    Table 3. Demonstration Server Information

    Application URL Username Password

    Cisco Prime Collaboration 9.5 http://198.18.133.108 globaladmin dCloud12345!

    Cisco Unified Presence http://cup1.dcloud.cisco.com

    (IP address: 198.18.133.4)

    administrator C1sco12345

    Cisco Unified CM Administration http://cucm1.dcloud.cisco.com/ccmadmin

    (IP address: 198.18.133.3)

    administrator C1sco12345

    Cisco Unity Connection http://198.18.133.5 administrator C1sco12345

    Cisco Prime Assurance Manager http://198.18.133.175 globaladmin dCloud12345!

    Workstation1 http://198.18.133.36 amckenzie C1sco12345

    Demonstration Preparation

    BEFORE DEMONSTRATING

    We strongly recommend that you go through this process at least once, before presenting in front of a live audience. This will allow

    you to become familiar with the structure of the document and the demonstration.

    PREPARATION IS KEY TO A SUCCESSFUL CUSTOMER PRESENTATION.

    Follow the steps below to schedule your demonstration and configure your demonstration environment.

    1. Browse to dcloud.cisco.com, choose the location closest to you, and then login with your Cisco.com credentials.

    2. Register and configure your endpoint router, if this is the first time you will be using your router for Cisco dCloud. [Show Me

    How]

    3. Schedule a demonstration [Show Me How].

    http://198.18.133.108/ http://cup1.dcloud.cisco.com/ http://cucm1.dcloud.cisco.com/ccmadmin http://198.18.133.5/ http://198.18.133.175/ http://198.18.133.36/ http://dcloud.cisco.com/ http://dcloud.cisco.com/dCloud/help/router_reg_config_tool.html http://dcloud.cisco.com/dCloud/help/router_reg_config_tool.html http://dcloud.cisco.com/dCloud/help/sched_demo.html

  • © 2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 3 of 28

    4. Test your bandwidth from the demonstration location before performing any demonstration scenario. [Show Me How]

    5. Verify your demonstration has a status of Active under My Demonstrations on the My Dashboard page in the dCloud UI.

     It may take up to 15 minutes for your demonstration to become active.

    6. If you are connected to the demo from behind a router, please continue to the next step. If you are connecting directly to the

    demo from a stand-alone laptop or other device, install and access Cisco AnyConnect on your laptop, using the

    AnyConnect credentials in the Cisco dCloud UI. [Show Me How]

    7. Access the demonstration Workstations 1 using your local RDP program or Cisco dCloud Remote Desktop Client [Show

    Me How].

     Workstation 1 (wkst1) – IP Address: 198.18.133.36, Username: dcloud\amckenzie, Password: C1sco12345

    8. Cisco Prime Collaboration 9.5 offers support for the French and German language packs in Internet Explorer. Follow these

    steps if you choose to enable either of the additional language options.

     From Workstation1, launch Internet Explorer.

     In the upper right corner choose Tools > Integration > Languages.

     To add a language pack click Add and choose either German (Germany) or French (France) then click OK.

     Choose which of the installed languages to use by highlighting that language and clicking Move Up until it is at the

    top of the list.

     Click OK to close and refresh your browser to begin using the new language pack.

    http://dcloud.cisco.com/dCloud/help/connect_test.html http://dcloud.cisco.com/dCloud/help/install_anyconnect_pc_mac.html http://dcloud.cisco.com/dCloud/help/access_demo_wkstn.html http://dcloud.cisco.com/dCloud/help/access_demo_wkstn.html

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    Scenario 1: Cisco Prime Collaboration Provisioning 9.5

    This demonstration scenario illustrates how Cisco Prime Collaboration Provisioning consolidates all of the existing

    communication services into one easy to manage tool. When deploying Cisco Prime Collaboration Provisioning all of the

    existing user information in Cisco Unified Communication Manager is automatically imported using a feature called Reverse

    Sync. For new deployments, Cisco Prime Collaboration Provisioning can easily deploy communication services to a new site

    using batch provisioning. Cisco Prime Collaboration Provisioning also offers time saving self-service options for end users

    called End User Self-Care.

    Demonstration Steps

    STEP TALKING POINTS ACTIONS

    1 Cisco Prime Collaboration Provisioning is an integrated solution that provides accelerated

    provisioning for Cisco voice and video networks.

    The applications that you can provision are:

     Cisco Unified Communication Manager

     Cisco Unity Connection

     Cisco IM and Presence

    Demonstration introduction.

  • © 2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 5 of 28

    STEP TALKING POINTS ACTIONS

    2 When deploying Cisco Prime Collaboration Provisioning there is a convenient feature called

    Reverse Sync. This will import all of your existing

    Cisco Unified Communications Manager users into

    Cisco Prime Collaboration Provisioning

    automatically.

    To see this, we will log into Cisco Prime