Cisco Preferred Architecture for Enterprise Collaboration PAGE 2
Preface
Contents Preface......................................................................................................................................................... 4
Documentation for Cisco Preferred Architectures ......................................................................................................4 About This Guide........................................................................................................................................................4
Introduction .................................................................................................................................................. 5 Technology Use Cases ..............................................................................................................................................5 Architectural Overview................................................................................................................................................6 Virtualization and Core Applications...........................................................................................................................8
Cisco Business Edition 7000 ............................................................................................................................8 Core Applications ..............................................................................................................................................8 High Availability.................................................................................................................................................9 Sizing Considerations .......................................................................................................................................9 Licensing ...........................................................................................................................................................9
Cisco Integrated Services Router...............................................................................................................................9
Endpoints ................................................................................................................................................... 11 Recommended Deployment .....................................................................................................................................12
Call Control ................................................................................................................................................ 13 Recommended Deployment .....................................................................................................................................14 Benefits.....................................................................................................................................................................14 Deployment Best Practices ......................................................................................................................................14
Cisco Unified Communications Manager and IM and Presence Service........................................................14 Cisco Unified Survivable Remote Site Telephony ..........................................................................................15 Dial Plan..........................................................................................................................................................16 Admission Control ...........................................................................................................................................18 Multi-Cluster Deployment Considerations.......................................................................................................19
Conferencing.............................................................................................................................................. 20 Recommended Deployment .....................................................................................................................................21
Audio and Video Conferencing .......................................................................................................................21 Benefits.....................................................................................................................................................................21 Deployment Best Practices ......................................................................................................................................21
Audio and Video Ad-Hoc Conferences ...........................................................................................................21 Audio and Video Rendezvous Conferences ...................................................................................................22 Cisco Collaboration Meeting Rooms...............................................................................................................22 Scheduled Audio Conferences .......................................................................................................................22 Scheduled Video Conferences .......................................................................................................................23 WebEx Enabled TelePresence (CMR Hybrid) ................................................................................................24
Support for Multiple Call Processing Sites ...............................................................................................................24
Collaboration Edge .................................................................................................................................... 26 Recommended Deployment .....................................................................................................................................27
Headquarters ..................................................................................................................................................27 Remote Sites...................................................................................................................................................27 Teleworker Sites .............................................................................................................................................27
Benefits.....................................................................................................................................................................27 Deployment Best Practices ......................................................................................................................................27
Cisco Expressway...........................................................................................................................................27 Connectivity for Audio and Video over the Internet.........................................................................................29 PSTN Gateway ...............................................................................................................................................30
Cisco Preferred Architecture for Enterprise Collaboration PAGE 3
Preface
Applications................................................................................................................................................ 32 Cisco Unity Connection ............................................................................................................................................33
Recommended Deployment ...........................................................................................................................33 Benefits ...........................................................................................................................................................33 Deployment Best Practices .............................................................................................................................33
Cisco Unified Contact Center Express .....................................................................................................................34 Recommended Deployment ...........................................................................................................................34 Benefits ...........................................................................................................................................................35 Deployment Best Practices .............................................................................................................................35
Cisco MediaSense....................................................................................................................................................36 Recommended Deployment ...........................................................................................................................36 Benefits ...........................................................................................................................................................36 Deployment Best Practices .............................................................................................................................36
Cisco Prime Collaboration ........................................................................................................................................37 Re
