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Soluções de Comunicação e Colaboração
Cisco Innovation Lab Porto
Sérgio Pinto – [email protected]
May 2015
From the Browser to the Boardroom
Browser / mobile Home Office Work Office Small Group Spaces Larger Spaces Boardrooms
Every Desk
Our mission is to provide a no-compromise collaboration experience to:
Every Room
Every Pocket
SX20 SX80 SX10
MX200 G2 MX300 G2 MX700 MX800 IX5000
Every Room
DX70 DX80 DX650
Every Desk
8800 7800
Every Pocket
Clients Jabber for Rich Real-time Communications
All-in-one UC application Collaborate from any workspace
Presence and IM
Voice, video, and voice messaging
Desktop sharing and conferencing
PC, Mac, tablet, and smartphone
On-premises and cloud
Integration with 3rd party productivity tools
Unlimited virtual rooms
Introducing Cisco Spark
An app that instantly creates a
place for teams to work
together, where their work can
live, and a way to stay
connected to it all
Persistent and secure messaging
and file sharing
Face-to-face meetings with screen sharing
Superior business class experience
CLOUD
ON PREMISES
HYBRID
CLOUD
ON PREMISES
HYBRID
EVERY POCKET EVERY ROOM
EVERY DESK
Teamwork Technology
Cisco Collaboration
Collaboration Edge Architecture
Unified
Communications Conferencing
Customer
Collaboration
Cisco Network
Scalable up to 80,000 users
Available: multiple levels of server redundancy & survivability
Centralized or distributed call processing
Integrated services
Integrated network management
Highly secure
Cisco Unified Communications
IM / Presence
Video Voice
Content Sharing
The Heart of Cisco Collaboration
CLOUD
ON PREMISES
HYBRID Unified
Communications
AGENTS
Customizable web desktop
Accessible customer lifecycle, history
First-call resolution
Integrated reporting
Multimedia capture and storage
Cisco Customer Collaboration
CUSTOMERS
Where, when, how I want
Seamless experience
Personalized
Streamlined
CLOUD
ON PREMISES
HYBRID
Web
Mobile
Contact Center
Voice Brick and
Mortar
Video
Social Media
Chat
SMS
Omnichannel
Customer
Collaboration
Brings together audio, video, web conferencing
Always-on, personal meeting room
Works with third-party endpoints
Cisco Conferencing
Cisco TelePresence WebEx
CLOUD
ON PREMISES
HYBRID
Conferencing
Cisco Collaboration Edge
3rd party businesses
Teleworkers
Mobile workers
Consumers
TDM or IP PBX
Analog devices
Branch offices
Collaboration Edge
Firewall Traversal
Session Border Control
Gateways
Branch Survivability
Cloud service users
ON-PREMISES OR CLOUD
CISCO UC
Internet, PSTN, IP PSTN
WAN
Internet
Industry’s most comprehensive any-to-any collaboration solution
Cisco Collaboration Comprehensive Portfolio of Applications, Solutions, and Services
Flexible
Deployment
Models On Premises Cloud + Hybrid +
(Virtual)
Exp E
(Virtual)
Exp C
CMR, WebEx, B2B, VPN-less
Remote & Mobile Access
iOS
Android
Windows
Mac OS X
Video
Telephony Video
Endpoints Personal
TelePresence
Prime
VCS
Control
TelePresence
Conductor
Virtualized Video Infrastructure
TMS
Conf Mgmt
Cisco H.323 Lync
TelePresence
Server
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 17
Collaboration Endpoint Portfolio
Cisco Collaboration Endpoint Portfolio Choose How You Wish to Collaborate
IP Phones IP Wireless Phone and Soft Client IP Conferencing
Voice Endpoints
Quick Set SX10
and SX20
MX300 and
MX200 G2 IX5000 Series
Collaboration Desk Endpoints
Standard Definition
Endpoints DX650 DX70 and DX80 EX Series
Telepresence Integration Solutions
Soft Clients
Jabber and WebEx
MX800 and
MX700
Codec SX80 and C90
For custom and industry applications
Collaboration Rooms
Cisco IP Phone Portfolio Choices for How You Collaborate
Range of options to support all users and environments
Basic voice to integration with BYOD and video
Focused on ease of use and superior experience
Cisco® IP Phone Portfolio
Basic Voice
Communications
Professional
Voice & SD Video
Collaboration
Business
Voice & SD Video
Collaboration
General
Business &
Specialty Voice
Communications
General
Business Voice
Communications
Next Generation
Desktop &
Specialty Voice
Communications
3900 Series
9900 Series 8900 Series
8800 Series 7900 Series
7800 Series
MX300 G2
Quiet / Small
Room
Small / Medium
Room
Medium Room Large Room Training / Board
Room / Auditorium
Immersive
Room
SX20 SX80 SX10
MX200 G2 TX9000
MX700 MX800
SpeakerTrack 60
Cisco Video endpoint Portfolio Choices for every room&user
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 21
Market and Analysts
What makes Cisco UC Unique?
Breadth of
Portfolio
Strong
Foundation
Product
Innovation Trusted
of Fortune 500
Use Cisco®
Collaboration
95%
Cisco
Endpoints
80 Million
Cisco WebEx®
Minutes
per Month
2.7 Billion
Cisco Collaboration
Customers
200,000
Cisco Jabber®
Seats
26 Million
Leading Execution
Cisco Contact Center
Agents
3.3 Million
A Leader in the Gartner Magic Quadrant
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Cisco.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation.
Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to
this research, including any warranties of merchantability or fitness for a particular purpose.
Unified Communications
Gartner, Magic Quadrant for Unified
Communications, Bern Elliot, Steve Blood,
August 4, 2014
Corporate Telephony
Gartner, Magic Quadrant for Corporate
Telephony, Sorell Slaymaker, Steve Blood,
October 21, 2014
Contact Center
Gartner, Magic Quadrant for Contact Center
Infrastructure, Drew Kraus, Steve Blood,
Sorell Slaymaker, May 22, 2014
Web Conferencing
Gartner, Magic Quadrant for Web
Conferencing, Adam Preset, Whit Andrews,
December 9, 2014
Q&A
