P.O.Box 615Four Oaks, NC 27524(303) 817-7704Cintrab@hotmail.com

Cintra Best

Summary of QualificationsPersonnel Management...Project Management … Strong Organizational Skills…Financial Management… Process Improvement…Excellent Communication Skills…Business & Marketing Strategies

Professional Experience

Director of Operations/Chief Financial OfficerBest Transport 2010 - Present

Responsible for leadership in establishing and executing a business and financial strategy and the overall manage-ment of the daily operations

Builds and maintains positive relationships with customers, partners and employees, and meets as needed to align strategy, services, and coordinate any required activities to provide excellent customer support

Responsible for personnel management, performance reviews, competency development, and coaching of all Best Transport personnel

Manages and allocates resources to meet financial and business goals of Best Transport and its customers Meets proactively with Company President to determine appropriate process improvement and cost saving strate-

gies Develops and monitors Best Transport company standards, policies and procedures, and best practices to ensure

efficiency and consistency across organizational boundaries Leads analysis of organizational needs for development and implementation of business applications

Director of Operations/Chief Financial OfficerBest Painting 2006 - 2010

Responsible for leadership in establishing and executing a business and financial strategy and the overall manage-ment of the daily operations

Met weekly with Company President for Budget evaluations and profit analysis Responsible for personnel management, performance reviews, competency development, and coaching of all Best

Painting personnel as well as 15+ Subcontractors Managed/facilitated implementation of standards, best practices, policies, procedures Drove project-specific planning, including creation and customization of execution plans, and presented execution

plans to customer to ensure customer satisfaction Lead site-specific management, including: tracking, site-specific issue and risk management, project management,

communications, customer service, homeowner and warranty issues as well as status reporting Coordinated the execution of data entry, project bids, quotes, invoices on all projects

Director of Operations Erica’s Skin Care and Erica’s Eclectic Mix 2001 - 2006

Responsible for personnel management, performance reviews, competency development, and training of all personnel

Responsible for leadership in establishing and executing a business and financial strategy and the overall management of the daily operations

Responsible for creation of annual inventory and operational budget Directed purchase, promotion and sale of inventory Solely responsible for all Accounts Payable, Accounts Receivable and Payroll transactions Developed and maintained customer relationships resulting in repeat and continued business

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Director of Operations/Chief Financial Officer Best Painting 1993 - 2001

Responsible for leadership in establishing and executing a business and financial strategy and the overall manage-ment of the daily operations

Met weekly with Company President for Budget evaluations and profit analysis Responsible for personnel management, performance reviews, competency development, and coaching of all Best

Painting personnel as well as 15+ Subcontractors Managed/facilitated implementation of standards, best practices, policies, procedures Drove project-specific planning, including creation and customization of execution plans, and presented execution

plans to customer Lead site-specific management, including: tracking, site-specific issue and risk management, project management,

communications, customer service, homeowner and warranty issues as well as status reporting Coordinated the execution of data entry, project bids, quotes, invoices on all projects

Education

Bachelor of Science Natural Health (2010) Clayton CollegeDoctorate Naturopathy (2012) Sandy Hill College

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