CHAPTER 8 & 9 MISCELLANEOUS

BUSINESS SOCIAL CORRESPONDENCE

EILEEN

BUSINESS SOCIAL CORRESPONDENCE

Letters of praise and appreciation Letters of congratulations Letters of recommendation Letters of condolence Letters of invitation Letters of inquriy and request Letters of requesting appointment Letters of apologies Letters of thanks Booking tickets or a hotel room

LAYOUT OF BUSINESS LETTER

★ BLOCK STYLE

★ INDENTED STYLE

★ SIMPLIFIED STYLE

Master the first kind

-------------------------------------------------------Date:

-------------------------------------------------------Dear sirs,

--------------------------------------------------------------------------------------------------

----------------------------------------------------------------------------------------------------Sincerely yours,---------------------------------------------

Master the Second kind

--------------- -------------- -------------- ------------ Date:

-------------------------------------------------------Dear sirs,

----------------------------------------------------------------------------------------------- ------------------------------------------------------------------------------------------------- Sincerely yours, ----------------------- ----------------------

LAYOUT OF BUSINESS LETTER

SOME KEY POINTS ：

1. ADDRESS : number,name of house

street

road

avenue(AVE.)

village or town

county

city,state

country

LAYOUT OF BUSINESS LETTER

2.SALUTION:

ordinary men and women

Mr. Babara Evans

Mrs.June Smith (married women)

Miss Nana Wang (unmarried women)

Ms. Serena Liu (whose marital status is unknown)

LAYOUT OF BUSINESS LETTER

3.signature:

Sincerely,

Sincerely yours,

Yours faithfully,

Yours truly,

LAYOUT OF BUSINESS LETTER

4.Postcript:( 附加语） P.S. Your parcel has just arrived after

my writing the above .Thank you.

5.Enclosure :( 附件） Enc. ： 1. Invoice #1003

2.Check #1230

Encl: 1. Invoice

LAYOUT OF ENVELOPE

★ BLOCK STYLE

From Chang Wen6 Xikang RoadShanghaiChina Mr.J.Robinson 241 Bancraft Way Berkeley Ca9470 U.S.A

LAYOUT OF ENVELOPE

★Another style:

From Chang Wen

6 Xikang Road

Shanghai

China

LAYOUT OF ENVELOPE

Some Key Points:

1. 左下角：挂号 Registered

航空 Via Air Mail

密件 Secret

印刷品 Printed Matter

LAYOUT OF ENVELOPE

★ 托人转交的：

From Chang Wen6 Xikang RoadShanghaiChina Mr.J.Robinson C/O Mr Smith 241 Bancraft Way Berkeley Ca9470 U.S.A

LAYOUT OF ENVELOPE

★ 若系推荐信或证明信：

From Chang Wen6 Xikang RoadShanghaiChina To Whom it may concern

Letters of praise and appreciationDear -----,

I want you to know that -----------------------------------------------------------------------------------------------------You deserve to be proud of her. ----------------------

She is fortunate to have such a supportive family. Thank you for your contribution to her success at our company.

sincerely yours, ---------------------- ----------------------

Letters of congratulations Opening: 1.I’m very glad/delighted/pleased to know/hear-------- 2. That’s great news about ---------------------------------- Congratulations for new year and Christmas:

We send you and your family our best wishes for Christmas and a prosperous New Year.

Congratulations for new position:

I am sending you our warmest congratulations. Wish you every success in the managing affairs of the export division.

Letters of congratulations Congratulations for starting business:

1.With your brilliant background and long record of fine achievements, I’m sure the new company will be a great success and more prosperous day by day.

My heartiest congratulations! Congratulations for birthday: Allow me to congratulate you with my all heart, upon your having

reached your fiftieth birthday, and I wish you many happy returns of the anniversary. May you live a long and joyful life.

The accompanying gift I send is a token of my sincere wishes for your success and happiness.

Letters of condolence: Dear ------ ,

We have just learned with profound sorrow of the death of your mother, for whom I had the greatest admiration and regard. I know there is a little I can say to lessen your grief.

please accept my deepest sympathy.

(we send you our heartfelt sympathy.)

-----------------------

-------------------

Exercise 1:

Dear Mr. Smith,

That’s great news about your new branch coffee shop “Old Horse” opening.

With your brilliant background and long record of fine achievements, I’m sure the new shop will be a great success and more prosperous day by day. My heartiest congratulations!

Yours sincerely, Eileen

Letters of recommendation

Content: Introduce your relation One’s specific strengths

attitude , personality , advantage,

Letters of recommendation

One’s specific strengths:

1. He distinguishs himself for his diligence, accuracy,

integrity.

End:

1. I am sure you will have no regret in having

her.

2. I cordially recommend him to any person----

Letters of Invitation Forms:Invitation to wedding , baby shower, birthday party

golden wedding anniversary, presentation, reception

dance

Content: Name of the activity The detailed information of the activity Date, time, place,

Character: Do not use abbreviations and contractions Dinner served ,state seperated time

Patterns: 1. We would like to invite you to------ 2. We take great pleasure in inviting you

to attend ----

3. We request the honour/pleasure of

your presence at a reception in

celebration of-------

4.We look forward to seeing you------

5.We are glad to secure a place for you.

Samples:Dear Mr. Smith, You are invited to attend a hike to the

Great Wall on Friday. The coach will leave at 7:00. You and your family are welcome.

We would feel honored if you can join us for the wonderful trip.

Yours faithfully, Peter

Letters of Inquiry and Request

Content : Who are you Inquriy and request on what

Characters: Be brief Never use jargon

Samples:Dear Mr. Smith, I am writing to apply for membership in

Education Association. I graduated from Fujian Normal University.

I am a good teacher.If you are kind enough to admit me, I will do everything for the good of society and prove myself to be a worthy member.

Hoping my case will receive your kind consideration.

Yours faithfully, Peter

Exercise: Suppose you will go abroad next year, write a

letter to the university you have chosen, applying for a further study.

I am writing to you about the possibility of further studies in the field of language leading to the master degree of arts at your institution. Would you please send me the necessary information and forms?

I am 25, male, majoring in English. I received my arts

bachelor in 2004. I do believe that the further study at your institution will make me benefit a lot.

Thank you very much. Looking forward to hearing

from you soon.

Letters of Requesting Appointment

Content : Start with request State the reason of the request Suggest the place and time for the

appointment and meeting Ask for confirmation

Letters of Requesting Appointment Start with request: I am writing to tell you that---------

Ask for confirmation: Will you kindly inform me directly if you are

unable to keep this appointment and indicate an alternative date and time.

Booking tickets or a hotel room Booking tickets: time, from which city to which city,

flight, airline company. 1. Will you please reserve a seat for me on the first available plane

from Changsha to Shenzhen on or after 6th,May. 2. We would like you to book a seat on Flight BA 9372, departing

from Heathrow Airport, London, at 17:30, and arriving at New York Kennedy Airport at 20:05 local time.

3. Please confirm the booking as soon as payment is made.

Booking tickets Exercise 1:农业代表团团长袁康先生预计于 5月 6 日或 7日前往东京，在东京停留约两周后，再前往旧金山。

请你为袁先生在 5月 6日以后最先从长沙飞往东京的班机上预订一个座位，并将票价及预订手续费开一张帐单寄给我，我们会及时支付该款。

Booking tickets or a hotel roomDear sirs,

Mr. Yuankang , Head of the Agricutural Delegation is due to arrive Toyo on May 6 th or 7 th and after spending about fourteen days will continue his journey to San Francisco.

Will you please reserve a seat for him on the first available plane from Changsha to Tokyo on or after 6th,May. Please send your account for the fare and reservation fee to me ? The amount due will be paid in good time.

Booking tickets or a hotel room Booking a hotel room Guest room condition , price and durations

1. I am grateful if you will reserve me a single room with bath room for nine nights from 4 th Sep, till 12 th sept. I prefer a room with a view of the sea if possible.

double room / twin room single room / king room presidential suite / luxury suite 2. We would like you to confirm this booking by return. Please let me

know the full cost , including V.A.T. V.A.T : value added tax

Booking a hotel room Exercise 1:我们想订一个带浴室的单人间 ,时间是从

9.21—10.2 , 共 12 天 . 客人名字是ADAM LI. 房间要求是带有电话 ,这是最基本的 . 并且朝向公园 .

我们公司的管理人员到巴黎的话 ,通常都是住在你们酒店 . 希望确认我们的订房并回复 ,告知全部费用含增值税 .

Booking a hotel room Exercise 1: I would like to book a single room with bath room from 21st,Sep

to 2 nd ,Oct.for Adam LI for 12 nights. As you know our executives normally stay at your hotel when in Paris.

We would like you to offer a room with a telephone extension . This is essential . We would like a room overlooking the park, if possible.

We would like you to confirm this booking by return. Please let me know the full cost , including V.A.T. looking forward to hearing from you.

Letters of apologies

Patterns:

Letters of apologies

Letters of thanks

Patterns:

Letters of thanks

Letters of thanks

invitation card

Invitation Card

Visiting Card

Greeting Card

invitation card

invitation card

invitation card

invitation card

visiting card

Name

Position Address , phone

Occupation

visiting card

visiting card

visiting card

visiting card

greeting card

greeting card

greeting card

greeting card

greeting card