CHAPTER 2CHAPTER 2
MARKETSMARKETS
MARKETS
• Definition of Markets
• Consumer Market Segments
• Gray Markets
DEFINITION OF MARKETS
• Buyers
• Ability to Buy
• Willingness to Buy
BUYERS
• Consumer Markets
• Business Markets
CHARACTERISTICS OF MARKETS
Consumer Business
Many buyers Few buyers
Smaller purchases Larger purchases
Direct demand Derived demand
Geographically Dispersed Geographically concentrated
DERIVED DEMAND EXAMPLES
Intel
U.S. Steel
Component parts
ABILITY TO BUY
Income
Credit/Debit
Bartering
CONSUMER INCOME
• Gross Income – Total income before any deductions
• Disposable Income – Total income minus taxes
• Discretionary Income – Total income minus taxes and basic needs
U.S. RETAIL SALES BY PAYMENT
Store Payment 1995 2010
Cash 60% 20%
Checks 30% 0%
Credit/Debit Cards 10% 80% 100% 100%
AVERAGE CREDIT CARD DEBT(per U.S. Household)
1996 $5,900
2001 $8,200
2008 $10,600
2014 ?
CREDIT/DEBIT PROBLEM
• Student Loans
• NINJA Loans
• Overdraft Fees
NINJA MORTGAGE LOANS IN CALIFORNIA
• No income
• No job
• No assets
PREPAID DEBIT CARDS
2009 29 Billion
2014 90 Billion
BARTERING
Negotiated exchange of products and
services for other products or services
instead of cash or credit
BARTERING EXAMPLES
• Radio ads for Astros tickets
• Bartering on E-bay
• Showrooming Bartering
ULTIMATE BARTERING BYCALIFORNIA TEEN
Started with a cell phone
Ended with a Porsche automobile
WILLINGNESS TO BUY
• Consumer Spending
• U.S. Beverage Market
• U.S. Favorite Sport
CONSUMER SPENDING
Category Examples
Durable Goods Furniture, TV
Nondurable Goods Food, Beer
Services Travel, Education
U.S. BEVERAGE MARKET
Beverage 1960 2000
Milk 34% 13%
Beer 14% 20%
Soft Drinks 11% 36%
U.S. FAVORITE SPORT
Time Pro Football Pro Baseball
1985 24% 23%
2010 30% 16%
CONSUMER MARKET SEGMENTS
• Geographic
• Demographic
• Lifestyle
• Cultural/Racial
GEOGRAPHIC MARKET SEGMENTS
• Cities
• Rural Areas
• Suburbs
DEMOGRAPHIC MARKET SEGMENTS
• Age
• Income
• Sex
• Education
LIFESTYLE MARKET SEGMENTS
• Harley-Davidson Motorcycles for Women
• Tattoos
• Condos for singles
CULTURAL/RACIAL MARKET SEGMENTS
• African American
• Hispanic
• Asian
• Gay
AFRICAN AMERICAN ENTREPRENEURS
• George Foreman
• Beyonce Knowles
• Jay-Z
• Oprah Winfrey
Hispanic Rice Users
Cuban Puerto Rican Mexican
White Rice White Rice Mexican Rice
Black Beans Pink Beans Pinto Beans
Crackers None Tortillas
GROWTH OF IMMIGRANT ENTREPRENEURS IN HOUSTON
• Inexpensive real estate
• No zoning regulations
• Relatively low labor costs
• Affordable housing
GRAY MARKETS
Buying in low-price markets and selling in high-price markets
(concept of arbitrage)
GRAY MARKET EXAMPLES
•Wine
•Prescription Drugs
•College Textbooks