Chapter 2 - Foundations of Planning

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    Part 2: PlanningPart 2: Planning

    PowerPoint Presentation by Charlie Cook

    Copyright 2004 Prentice Hall, Inc.All rights reserved.

    Chapter 3

    o!ndationso" Planning

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    32

    L E A R N I N G O U T C O M E S

    After reading this chapter, I will be able to:

    #. $e"ine planning.

    2. %&plain the potential bene"its o" planning.

    '. Identi"y potential drawbacks to planning.

    4. $isting!ish between strategic and tactical

    plans.

    (. )ecogni*e when directional plans are pre"erred

    over speci"ic plans.

    +. $e"ine anageent by ob-ectives and identi"y

    its coon eleents.

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    L E A R N I N G O U T C O M E S (contd)

    After reading this chapter, I will be able to:

    . /!tline the steps in the strategic anageent

    process.

    . $escribe the "o!r grand strategies.

    1. %&plain 3/ analysis.

    #0. $escribe how entreprene!rs identi"y a

    copetitive advantage.

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    Planning $e"ined

    Defining the organiation! o"#ecti$e! or goa%! E!ta"%i!hing an o$era%% !trateg& for achie$ing

    tho!e goa%!

    De$e%o'ing a co'rehen!i$e hierarch& of '%an!to integrate and coordinate acti$itie!

    Planning is concerned with ends (what is to be done)

    as well as with means (how it is to be done).

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    35

    )easons "or

    Planning

    %5HI6I '.#

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    Criticiss /" oral Planning

    %anning a& create rigidit&* %an! cant "e de$e%o'ed for a d&naic

    en$ironent*

    +ora% '%an! cant re'%ace int,ition andcreati$it&*

    %anning foc,!e! anager! attention on toda&!

    co'etition- not on toorro.! !,r$i$a%*

    +ora% '%anning reinforce! !,cce!!- .hich a&

    %ead to fai%,re*

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    3!

    Planning and Per"orance

    +ora% '%anning genera%%& ean! higher 'rofit!-higher ret,rn on a!!et!- and other 'o!iti$e

    financia% re!,%t!*

    %anning 'roce!! /,a%it& and i'%eentation'ro"a"%& contri",te ore to high 'erforance

    than doe! the e0tent of '%anning*

    1hen e0terna% en$ironent re!triction! a%%o.ed

    anager! fe. $ia"%e a%ternati$e!- '%anning didnot %ead to higher 'erforance*

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    3"

    ypes o" Plans

    %5HI6I ' .2

    6)%A$H I7% P%CIICI8 )%9:%;C8

    / :% )A7% / :%

    trategic

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    3#

    Planning= oc!s and ie

    Strategic '%an!%an! that are organiation2.ide- e!ta"%i!h o$era%%

    o"#ecti$e!- and 'o!ition an organiation in ter! of it!

    en$ironent

    Tactica% '%an!%an! that !'ecif& the detai%! of ho. an organiation!

    o$era%% o"#ecti$e! are to "e achie$ed

    Short2ter '%an!

    %an! that co$er %e!! than one &ear

    Long2ter '%an!%an! that e0tend "e&ond fi$e &ear!

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    3$0

    trategic Planning

    Strategic '%an!A''%& "road%& to the entire organiation

    E!ta"%i!h the organiation! o$era%% o"#ecti$e!

    See3 to 'o!ition the organiation in ter! of it!

    en$ironent

    ro$ide direction to dri$e an organiation! effort! to

    achie$e it! goa%!*

    Ser$e a! the "a!i! for the tactica% '%an!*

    Co$er e0tended 'eriod! of tie

    Are %e!! !'ecific in their detai%!

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    3$$

    actical Planning

    Tactica% '%an! (o'erationa% '%an!)A''%& to !'ecific 'art! of the organiation*

    Are deri$ed fro !trategic o"#ecti$e!

    S'ecif& the detai%! of ho. the o$era%% o"#ecti$e! are to

    "e achie$ed*

    Co$er !horter 'eriod! of tie

    M,!t "e ,'dated contin,o,!%& to eet c,rrent

    cha%%enge!

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    3$2

    $irectional vers!s peci"ic Plans

    %5HI6I ' .'

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    peci"ic and $irectional Plans

    S'ecific '%an!%an! that ha$e c%ear%& defined o"#ecti$e! and %ea$e

    no roo for i!inter'retation

    41hat- .hen- .here- ho. ,ch- and "& .ho5

    ('roce!!2foc,!)

    Directiona% '%an!

    +%e0i"%e '%an! that !et o,t genera% g,ide%ine!

    4Go fro here to there5 (o,tcoe2foc,!)

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    ingle>:se and tanding Plans

    Sing%e2,!e '%an!A '%an that i! ,!ed to eet the need! of a 'artic,%ar

    or ,ni/,e !it,ation

    Sing%e2da& !a%e! ad$erti!eent

    Standing '%an

    A '%an that i! ongoing and 'ro$ide! g,idance for

    re'eated%& 'erfored action! in an organiation

    C,!toer !ati!faction 'o%ic&

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    7anageent by /b-ectives

    Manageent "& O"#ecti$e! (M6O)A !&!te in .hich !'ecific 'erforance o"#ecti$e! are

    #oint%& deterined "& !,"ordinate! and their

    !,'er$i!or!- 'rogre!! to.ard o"#ecti$e! i! 'eriodica%%&

    re$ie.ed- and re.ard! are a%%ocated on the "a!i! ofthat 'rogre!!*

    Lin3! indi$id,a% and ,nit 'erforance o"#ecti$e! at a%%

    %e$e%! .ith o$era%% organiationa% o"#ecti$e!

    +oc,!e! o'erationa% effort! on organiationa%%&i'ortant re!,%t!*

    Moti$ate! rather than contro%!

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    Cascading o" /b-ectives

    %5HI6I '.4

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    %leents o" 76/

    Goa% !'ecificit& artici'ati$e deci!ion a3ing

    E0'%icit tie 'eriod for 'erforance

    erforance feed"ac3

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    etting %ployee /b-ectives

    Identif& an e'%o&ee! 3e& #o" ta!3!* E!ta"%i!h !'ecific and cha%%enging goa%! for each

    3e& ta!3*

    A%%o. the e'%o&ee to acti$e%& 'artici'ate* rioritie goa%!*

    6,i%d in feed"ac3 echani!! to a!!e!! goa%

    'rogre!!*

    Lin3 re.ard! to goa% attainent*

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    trategic 7anageent

    Strategic Manageent roce!!A nine2!te' 'roce!! that in$o%$e! !trategic '%anning-

    i'%eentation- and e$a%,ation

    The organiation! c,rrent identit&

    Mi!!ion !tateent

    Define! the ',r'o!e of the organiation

    O"#ecti$e!

    Strategic '%anA doc,ent that e0'%ain! the ",!ine!! fo,nder! $i!ion

    and de!cri"e! the !trateg& and o'eration! of that

    ",!ine!!*

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    he trategic 7anageent Process

    %5HI6I '.(

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    Analy*e the %nvironent

    En$ironenta% !canningScreening %arge ao,nt! of inforation to detect

    eerging trend! and create a !et of !cenario!

    Co'etiti$e inte%%igence

    Acc,rate inforation a"o,t co'etitor! that a%%o.!

    anager! to antici'ate co'etitor! action! rather

    than ere%& react to the

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    3/= Identi"ying

    /rgani*ational

    /pport!nities

    %5HI6I '.+

    3/ analysisAna%&!i! of an organiation! !trength!-

    .ea3ne!!e!- o''ort,nitie!- and threat! in

    order to identif& a !trategic niche that the

    organiation can e0'%oit

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    3/ Analysis

    trengths ?strategic@ Internal reso!rces that are available or things that an

    organi*ation does well

    Core copetency= a !ni!e skill or reso!rce that

    represents a copetitive edge

    3eaknesses )eso!rces that an organi*ation lacks or activities that it

    does not do well

    /pport!nities ?strategic@

    Positive e&ternal environental "actors

    hreats ;egative e&ternal environental "actors

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    Brand trategies

    Browth strategy A strategy in which an organi*ation attepts to increase the

    level o" its operations

    )etrenchent strategy

    A strategy characteristic o" a copany that is red!cing itssi*e, !s!ally in an environent o" decline

    Cobination strategy he si!ltaneo!s p!rs!it by an organi*ation o" two or ore

    o" growth, stability, and retrenchent strategies

    tability strategy A strategy that is characteri*ed by an absence o" signi"icant

    change

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    Browth trategies

    MergerOcc,r! .hen t.o co'anie!- ,!,a%%& of !ii%ar !ie-

    co"ine their re!o,rce! to for a ne. co'an&

    Ac/,i!ition

    Occ,r! .hen a %arger co'an& ",&! a !a%%er one

    and incor'orate! the ac/,ired co'an&! o'eration!

    into it! o.n

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    Copetitive trategies

    Strategie! that 'o!ition an organiation in !,ch a.a& that it .i%% ha$e a di!tinct ad$antage o$er it!

    co'etition

    Co!t2%eader!hi' !trateg&

    6ecoing the %o.e!t2co!t 'rod,cer in an ind,!tr&

    Differentiation !trateg&

    Atte'ting to "e ,ni/,e in an ind,!tr& .ithin a "road

    ar3et

    +oc,! !trateg&

    Atte'ting to e!ta"%i!h an ad$antage

    (co!t7differentiation) in a narro. ar3et !egent

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    6encharking

    6enchar3ingThe !earch for the "e!t 'ractice! aong co'etitor!

    or nonco'etitor! that %ead to their !,'erior

    'erforance

    ISO 8999 !erie!Standard! de!igned "& the Internationa% Organiation

    for Standardiation that ref%ect a 'roce!! .here"&

    inde'endent a,ditor! atte!t that a co'an&! factor&-

    %a"orator&- or office ha! et /,a%it& anageent!tandard!

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    Attaining i& iga 9!ality

    Si0 !igaA 'hi%o!o'h& and ea!,reent 'roce!! de$e%o'ed in

    the :8;9! at Motoro%a*

    To de!ign- ea!,re- ana%&e- and contro% the in',t

    !ide of a 'rod,ction 'roce!! to achie$e the goa% of noore than

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    i& iga #2>Process teps

    Se%ect the critica%2to2/,a%it& characteri!tic!*

    Define the re/,ired 'erforance !tandard!*

    >a%idate ea!,reent !&!te- ethod!- and 'roced,re!*

    E!ta"%i!h the c,rrent 'roce!!e! ca'a"i%it&*

    Define ,''er and %o.er 'erforance %iit!*

    Identif& !o,rce! of $ariation*

    Screen 'otentia% ca,!e! of $ariation to identif& the $ita% fe. $aria"%e!

    needing contro%*

    Di!co$er $ariation re%ation!hi' for the $ita% $aria"%e!*

    E!ta"%i!h o'erating to%erance! on each of the $ita% $aria"%e!*

    >a%idate the ea!,reent !&!te! a"i%it& to 'rod,ce re'eata"%e data*

    Deterine the ca'a"i%it& of the 'roce!! to contro% the $ita% $aria"%e!*

    I'%eent !tati!tica% 'roce!! contro% on the $ita% $aria"%e!*

    %5HI6I '.So,rce? Cited in D* @aro%d and +* * 6arto!- 4O'tiie E0i!ting roce!!e! to Achie$e Si0 Siga Ca'a"i%it&-5re'rinted .ith 'eri!!ion fro Control Engineering- March :88;- '*;B- Cahner! 6,!ine!! Inforation*

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    Identi"ying A Copetitive Advantage

    En$ironenta% !o,rce! of entre'rene,ria%o''ort,nit&

    The ,ne0'ected

    The incongr,o,!

    The 'roce!! need

    Ind,!tr& and ar3et !tr,ct,re!

    Deogra'hic!

    Change! in 'erce'tion

    Ne. 3no.%edge