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CHAPTER 12

workForCe deVeloPMent and Continuing eduCation

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The Workforce Development and Continuing Education (WDCE) area provides a wide variety of noncredit workforce develop-ment, continuing education, and community education programs and courses that are designed to meet the learning needs of residents, businesses, and government agencies in Prince George’s County, and a variety of special populations with unique and special learning needs. More than 500 WDCE courses, workshops, and special programs are offered each year at more than 60 locations throughout the county. To provide these learning solutions, WDCE partners with dynamic and knowledgeable instructors, businesses, local governments, and nonprofit community services agencies. Admission to WDCE programs is open to all students 16 years of age and older, unless a class is specifically designed for a limited age group or audience. Unless otherwise stated, there are no educational prerequisites for most courses. WDCE courses and programs are organized into four divisions, each focusing on the learning needs of a specific target population:

1. The Center for Business and Industry Solutions and Workforce Development Institutes create, manage, and deliver a wide portfolio of training solutions for businesses, government, and nonprofit and community based organizations.

2. The Continuing Education Program offers a wide variety of open enrollment courses designed to meet both residents’ career training needs and personal enrichment goals.

3. The Community Education and Partnerships division provides courses and programs to support the diverse learning needs of targeted populations including the unemployed, underemployed, adults 60+, youth, and individuals with intellectual and developmental disabilities.

4. The Adult Education Program helps adults develop the basic academic and life skills necessary to earn a high school diploma; speak, understand, read, and write English; enhance their participation as community and family members; and succeed in the workplace.

Of the college’s total enrollment of nearly 40,000 students, more than 22,000 are enrolled in noncredit WDCE learning solutions. A schedule of noncredit courses is mailed to county households four times each year.

liCensure and CertiFiCationEmployers rely on a highly skilled workforce to be successful. Consequently, individuals who hold industry-recognized creden-tials are in high demand in the marketplace. To address this need, Prince George’s Community College (PGCC) has made an effort to enhance the number of programs it offers that lead to a professional license or certificate. In fact, of the 16 community colleges in Maryland, PGCC has some of the highest enrollments of students in programs leading to licensure or certification by state and national organizations.

Center For business and industrY solutions (Cbis) and workForCe deVeloPMent institutesCBIS creates, manages, and delivers a wide portfolio of industry-needed training solutions. In addition, CBIS’ six Workforce Development Institutes provide businesses, government agencies, and educational institutions a collaborative forum for action planning to address the county’s and region’s current business learning needs and emerging economic and workforce development trends. Furthermore, CBIS creates and delivers customized employee development solutions through contractual agreements with local businesses and government agencies. CBIS also helps to address the anticipated workforce needs of businesses expanding or relocating to Prince George’s County.

WorkForCe DeveloPMent inStituteSGuided and managed by a PGCC program director and unique industry advisory boards, the institutes advocate for resources, responsive and proactive workforce development programs, and best practices, and they assist businesses in the recruitment, development, and retention of a highly skilled workforce. There are six institutes operating at the college:

1. Construction and Energy Institute (CEI) | 301-322-0964 CEI delivers the education students need to enter the skilled trades and energy industries with marketable, trade-specific skills.

2. Computer and Information Technology Institute (CITI) | 301-322-0159 CITI provides noncredit courses and programs designed to prepare students seeking industry-recognized certifications and skilled positions within the information technology workforce.

3. Hospitality and Tourism Institute (HTI) | 301-386-7596 HTI meets the ever-increasing worldwide demand for well-trained hospitality and tourism professionals and offers customized, specially developed, and comprehensive training programs.

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4. Human Services Institute (HSI) | 301-322-0031 HSI is a unique professional development, training, and education asset for the employees of human service and social service agencies. It provides proactive discussion and serves as a clearinghouse for human services issues.

5. Public Safety and Security Institute (PSSI) | 301-322-0175 PSSI offers the Municipal Police Academy, certified by the Maryland Police and Correctional Training Commission, and training for individuals seeking careers in law enforcement and security.

6. Transportation and Distribution Institute (TDI) | 301-322-0062 TDI provides services for both individuals and businesses with in-demand, industry-specific training, certification, and licensing.

CuStoMizeD traininGThe college creates and delivers high-quality, customized training and flexible program delivery through contractual agreements with local businesses, government, and community-based and nonprofit organizations. PGCC’s customized training solutions offer innovative, high-value, customer-focused workforce training tailored to meet businesses’ strategic and operational priorities. Unique and customized professional training, skill certifications, and educational degree options can be offered at one of the college’s four campus locations, or at client sites—in-person, online, or via teleconferencing—to accommodate the exclusive needs of local organizations and to provide maximum impact.

ContinuinG eDuCationContinuing Education programs and courses offer opportunities for residents to prepare for or advance in a career, explore areas of personal interest, or build skills to reach their personal or professional goals.

CoMMunitY eduCation and PartnershiPsBuilding on broad-based collaboration and partnerships with community-based organizations, governmental agencies, and businesses, Community Education and Partnerships offers a wide range of courses and programs to support the diverse learning needs of targeted populations including the unemployed, underemployed, adults 60+, youth, and individuals with intellectual and developmental disabilities. Community Education and Partnerships offers noncredit courses, certifications, and programs for those seeking career transitions, job and career readiness, skills training, and cultural, educational, and practical experiences designed to enrich lives, build community, and celebrate learning.

Career tranSition•Next Step | 301-583-1580 Provides eligible students with a full range of academic, career development, and employment

support services. •TeamBuilders Academy | www.pgcc.edu/go/tba | 301-322-0964 Offers cohort-based occupational trade-related

technical skills training, combined with job readiness and soft skills training for eligible Prince George’s County residents.

ProGraMS For youth anD SeaSoneD aDult PoPulationS•Youth | 301-322-0158 Summer activities are offered for youth ages 7 to 17, and fall and spring courses are available

for talented and gifted (TAG) youth and for youth who are home schooled. •Adults Aged 60+ (S.A.G.E.—Seasoned Adults Growing in Education) | 301-322-0882 Courses are specifically

designed for adults, ages 60 or older. Three full semesters of fitness and enrichment courses are offered on campus and at numerous county-wide sites.

ProGraMS For SPeCial PoPulationS•Adults with Developmental Disabilities | 301-322-0519 Choices and Pathways engages a cadre of credentialed staff who

are qualified to use multidisciplinary instructional strategies and adaptive technologies for students with developmental and intellectual disabilities.

•Children with Developmental Disabilities | 301-322-0519 The Children’s Developmental Clinic offers Saturday morning activities designed to improve motor, reading, and language skills.

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adult eduCationPrince George’s Community College’s Adult Education Program offers a wide range of classes to help adults develop their basic and life skills in reading, writing, math, and English. The program also offers adults and young adults two paths to earning a Maryland high school diploma: GED preparation classes, and the National External Diploma Program.

GeD teSt PreParation anD aDult baSiC eDuCation | 301-322-0891The Adult Education Program offers all levels of classes, from basic reading and math to GED Test preparation. Classes are held on campus and at neighborhood locations throughout the county. Tutoring is available at the basic literacy levels.

Basic Reading and Math classes help adults build their literacy and basic math skills in a supportive environment. Math and Language Arts classes help adults and young adults hone their academic skills. GED level classes prepare qualified students to take and pass the GED Test. Individuals who successfully pass the GED Test are awarded a Maryland high school diploma by the State of Maryland. The program also offers access to Maryland’s online GED preparation program for qualified individuals.

national external DiPloMa ProGraM | 301-386-7509 | 240-508-7204 For tranSition For eDPThe Adult Education English offers the nationally-recognized National External Diploma Program (NEDP), an alternative path for mature adults to earn a high school diploma. The NEDP allows adults to demonstrate their academic competencies and life skills by working with an advisor to compile a portfolio that showcases their skills. The NEDP offers a self-paced, flexible option for qualified adults who are ready to earn a high school diploma.

enGliSh For SPeakerS oF other lanGuaGeS (eSl) | 301-322-0891The English for Speakers of other Languages (ESL) program offers classes for adults who are seeking to build their skills in speaking, understanding, reading, and writing English. Classes focus on the English language and cultural skills learners need to be successful in the workplace and in the community, and are held in neighborhoods throughout the county. The Family Literacy Program helps parents of young children build their basic skills while they learn to support their children’s academic success.

tranSition eSl | 240-508-7204The Transition ESL program offers classes to help adult English language learners work on special topics such as pronunciation and fluency, prepare to transition to other programs at the college, advance in the workplace, or prepare for the U.S. Citizenship Exam.

extension Centers

SkilleD traDeS Center6400 old Branch Avenue | Camp Springs, MD 20748 | 301-322-0894The Skilled Trades Center is dedicated to meeting the county’s need for skilled construction tradespeople. At this center, the focus is entirely on skilled construction trades. This newly renovated facility provides much needed lab space for five critical construction trade areas including carpentry; electrical; plumbing; heating, ventilation, air conditioning, and refrigeration (HVAC-R); and building maintenance. Many program titles, formats, and options are available ranging from one-day short courses to multi-semester, long-term certification programs.

PrinCe GeorGe’S CoMMunity ColleGe at WeStPhalia traininG Center9109 Westphalia Road | upper Marlboro, MD 20772 | 301-322-0964Prince George’s Community College’s Westphalia Training Center in Upper Marlboro provides students with a laboratory setting within each classroom, enabling hands-on training in critical construction trade areas including: residential, industrial, and com-mercial construction; building maintenance engineer; carpentry; masonry; electricity and residential wiring; heating, ventilation, air conditioning, and refrigeration (HVAC-R); locksmithing; plumbing; stationary engineering; and welding.

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workForCe deVeloPMent and Continuing eduCation Courses and PrograMs

el Entry-level/Skill Development: No previous experience in the field required; courses prepare participants for entry-level jobs in a career field.

ia Intermediate/Advanced: Previous experience or training required or helpful; courses are designed to help participants advance.

lC Licensure/Certification: Courses that meet the licensing or recertification requirements required by an industry, state agency, or professional association; or courses that prepare participants for a licensure or certification exam.

Ceu Continuing Education Units (CEU) may be awarded: One CEU awarded for every 10 contact hours of education/training. Some employers require CEUs for evaluation or upgrade.

online Courses available online

Course/PrograM el ia lC Ceu online

A+ Certification l l l

Accounting l l l

Apple final Cut Pro Certification l l l l

Assisted Living Manager l l l

Automotive Service Technology l l l

Building Maintenance Engineer l l l

Cable Installation (BICSI Certification) l l

Carpentry l l

Case Manager/Delegating Nurse in Assisted Living l l l

Certified Nursing Assistant l l l

Child Care l l l l l

Cisco Certified Networking Associate (CCNA) l l l l

Commercial Driver's License (CDL) l l

Computer-Aided Drafting l l

Computer Training l l l l l

Construction Management l l l l

Cooking/Culinary Arts l l

Cosmetology/Hair Braiding l l

CPR and first Aid l

Driver Education l l

Electrical Training l l l l

English for Speakers of other Languages l l

Event Planning Management l l

floral Design l

food Service Management (ServSafe®) l l l

GED Test Preparation l l l

Graphic and Web Design l l

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Course/PrograM el ia lC Ceu online

HVAC/R—Heating/Ventilation/Air Conditioning l l l l

Help Desk Technology l l

Hospitality Management l l l l

Human Resource Management (SHRM Certification) l l l

Insurance l l

International Public Management Association (IPMA) l l

Languages, foreign and Sign l l l

Law Enforcement (Police Academy) l l

Lifeguard Certification l l

Locksmithing/Security l l l

Management, Leadership and Supervision l l l l

Masonry l l

Medical Billing l l

Medical office Assistant l l l

Medicine Aide l l

Net+ Certification l l l

Notary Public l l l

Payroll Professional (APA Certification) l

Personal Trainer l l l

Pharmacy Technician l l

Phlebotomy Technician l l

Photography l l l

Plumbing l l

Principles of Adult Education l l l

Real Estate Appraisal l l l

Real Estate Sales l l l

Security officer l l

Security+ Certification l l l

Small Business/Entrepreneur l l l l

Stationary Engineer/Boiler operator l l

Swimming Pool operator's License l l

Teacher Training l

Travel Agent/Travel Services l l

Veterinary Assistant l

Video Production l l l

Weatherization l l l

Web Designer/Webmaster l l l

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registration, tuition, transCriPtsWith the exception of Adult Education, registration for Workforce Development and Continuing Education courses is continuous. Courses fill on a first-come, first-served basis.

online reGiStrationOnline registration is available to all students (with the exception of Adult Education) and is the fastest way to sign up for classes. Go to www.pgcc.edu. Click on “Owl Link.” Then, click on “Workforce Development and Continuing Education Students” and then on “Enroll & Register for Courses.”

Please note that students must pay online at the time of registration, using a credit card. For cash, check, or third-party payment, the student must come to campus to register and pay. Students will be notified only if a class is canceled or changed. Students will receive a refund only if they drop the class before the first day.

Walk-in reGiStrationWalk-in registration takes place at the Office of Admissions and Records on the Largo campus or at any of the college’s extension/degree centers. Students may register up until the start date of each class. Hours are Monday through Thursday from 8:30 a.m. to 8 p.m., and Friday from 8:30 a.m. to 5 p.m. on the main campus. Contact Extension Centers for their hours.

aDult eDuCation reGiStrationRegistration for Adult Education classes and the National External Diploma Program is handled through the Adult Education office. For Adult Education, please call 301-322-0891 or e-mail adulteducation@pgcc.edu for information. For the National External Diploma Program, please call 301-386-7509 (evenings) or e-mail nedp@pgcc.edu.

tuition anD FeeSNoncredit tuition listed in the schedule is for residents of Prince George’s County. Noncredit tuition for residents of other Maryland counties is an additional $5 per course; residents of other states and the District of Columbia pay an additional $10 per course. Any student who has not registered and has not paid tuition and fees will not be allowed to remain in class and will not receive licensure, certification, or Continuing Education Units (CEUs), or, when applicable, a passing grade.

A non-refundable $15 registration fee will be assessed with the exception of Adult Education classes. This fee will allow students to register for one or more courses during any given term.

tranSCriPtSOfficial Workforce Development and Continuing Education transcripts are available from the Office of Admissions and Records, Bladen Hall, Room 126. Call 301-336-6000 for more information. Students also may request an official transcript online at www.pgcc.edu.