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Ch 4 -1 Copyright © 2011 Pearson Education

Ch 4 -1 Copyright © 2011 Pearson Education. Strategic Management: Concepts and Cases Arab World Edition Fred R. David Abbas J. Ali Abdulrahman Y. Al-Aali

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Page 1: Ch 4 -1 Copyright © 2011 Pearson Education. Strategic Management: Concepts and Cases Arab World Edition Fred R. David Abbas J. Ali Abdulrahman Y. Al-Aali

Ch 4 -1 Copyright © 2011 Pearson Education

Page 2: Ch 4 -1 Copyright © 2011 Pearson Education. Strategic Management: Concepts and Cases Arab World Edition Fred R. David Abbas J. Ali Abdulrahman Y. Al-Aali

Strategic Management: Concepts and CasesArab World EditionFred R. DavidAbbas J. AliAbdulrahman Y. Al-Aali

Chapter 4: The Internal Assessment

Ch 4 -2 Copyright © 2011 Pearson Education

Page 3: Ch 4 -1 Copyright © 2011 Pearson Education. Strategic Management: Concepts and Cases Arab World Edition Fred R. David Abbas J. Ali Abdulrahman Y. Al-Aali

• The Nature of an Internal Assessment

• The Resource-Based View (RBV)

• Integrating Strategy and Culture

• Evaluating Capabilities and Competitive Position

• Identifying Strengths, Weaknesses, Opportunities, and

Threats

• Value Chain Analysis (VCA)

• The Internal Factor Evaluation (JFE) Matrix

Chapter Outline

Ch 4 -3 Copyright © 2011 Pearson Education

Page 4: Ch 4 -1 Copyright © 2011 Pearson Education. Strategic Management: Concepts and Cases Arab World Edition Fred R. David Abbas J. Ali Abdulrahman Y. Al-Aali

Nature of an Internal Assessment

Functional Areas of Business:• Strengths• Weaknesses

Ch 4 -4 Copyright © 2011 Pearson Education

Page 5: Ch 4 -1 Copyright © 2011 Pearson Education. Strategic Management: Concepts and Cases Arab World Edition Fred R. David Abbas J. Ali Abdulrahman Y. Al-Aali

Ch 4 -5 Copyright © 2011 Pearson Education

Source: Adapted from Fred R. David, “How Companies Define Their Mission,” Long Range Planning 22, no. 3 (June 1988) 40.

Page 6: Ch 4 -1 Copyright © 2011 Pearson Education. Strategic Management: Concepts and Cases Arab World Edition Fred R. David Abbas J. Ali Abdulrahman Y. Al-Aali

• Internal strengths/weaknesses

• External opportunities/threats

• Clear statement of mission

Basis for Objectives & StrategiesNature of an Internal Assessment

Ch 4 -6 Copyright © 2011 Pearson Education

Page 7: Ch 4 -1 Copyright © 2011 Pearson Education. Strategic Management: Concepts and Cases Arab World Edition Fred R. David Abbas J. Ali Abdulrahman Y. Al-Aali

Key Internal Forces

Functional Business Areas

• Vary by organization

• In large organizations, divisions may have differing strengths & weaknesses

Ch 4 -7 Copyright © 2011 Pearson Education

Page 8: Ch 4 -1 Copyright © 2011 Pearson Education. Strategic Management: Concepts and Cases Arab World Edition Fred R. David Abbas J. Ali Abdulrahman Y. Al-Aali

Copyright © 2009 Pearson Education, Inc.

Publishing as Prentice Hall

Key Internal Forces

Distinctive Competencies

Distinctive competencies

A firm’s strengths that cannot be easily matched or imitated by competitors.

Ch 4 -8 Copyright © 2011 Pearson Education

Page 9: Ch 4 -1 Copyright © 2011 Pearson Education. Strategic Management: Concepts and Cases Arab World Edition Fred R. David Abbas J. Ali Abdulrahman Y. Al-Aali

Copyright © 2009 Pearson Education, Inc.

Publishing as Prentice Hall

Key Internal Forces

Distinctive Competencies

• Building competitive advantage involves taking advantage of distinctive competencies.

• Strategies designed to improve on a firm’s weaknesses and turn to strengths.

Ch 4 -9 Copyright © 2011 Pearson Education

Page 10: Ch 4 -1 Copyright © 2011 Pearson Education. Strategic Management: Concepts and Cases Arab World Edition Fred R. David Abbas J. Ali Abdulrahman Y. Al-Aali

Performing an Internal Assessment

Parallels the process of external audit

Information from functional areas:

• Management

• Marketing

• Finance/accounting

• Production/operations

• Research & development

• Management information systems

Ch 4 -10 Copyright © 2011 Pearson Education

Page 11: Ch 4 -1 Copyright © 2011 Pearson Education. Strategic Management: Concepts and Cases Arab World Edition Fred R. David Abbas J. Ali Abdulrahman Y. Al-Aali

Copyright © 2009 Pearson Education, Inc.

Publishing as Prentice Hall

Performing an internal strategic-management assessment provides a vehicle for understanding the nature and effect of decisions in other functional business areas of the firm.

Performing an Internal Assessment

Ch 4 -11 Copyright © 2011 Pearson Education

Page 12: Ch 4 -1 Copyright © 2011 Pearson Education. Strategic Management: Concepts and Cases Arab World Edition Fred R. David Abbas J. Ali Abdulrahman Y. Al-Aali

The key to organizational success is coordination & understanding among managers from all functional areas

Performing an Internal Assessment

Ch 4 -12 Copyright © 2011 Pearson Education

Page 13: Ch 4 -1 Copyright © 2011 Pearson Education. Strategic Management: Concepts and Cases Arab World Edition Fred R. David Abbas J. Ali Abdulrahman Y. Al-Aali

Copyright © 2009 Pearson Education, Inc.

Publishing as Prentice Hall

Functional Relationships

Number and complexity increases relative to organization size

Performing an Internal Assessment

Ch 4 -13 Copyright © 2011 Pearson Education

Page 14: Ch 4 -1 Copyright © 2011 Pearson Education. Strategic Management: Concepts and Cases Arab World Edition Fred R. David Abbas J. Ali Abdulrahman Y. Al-Aali

Copyright © 2009 Pearson Education, Inc.

Publishing as Prentice Hall

Financial Ratio Analysis

Exemplifies complexity of relationships among functional areas of the business

Performing an Internal Assessment

Ch 4 -14 Copyright © 2011 Pearson Education

Page 15: Ch 4 -1 Copyright © 2011 Pearson Education. Strategic Management: Concepts and Cases Arab World Edition Fred R. David Abbas J. Ali Abdulrahman Y. Al-Aali

Resource Based View (RBV)

Approach to Competitive Advantage

Internal resources are more important than external factors

Ch 4 -15 Copyright © 2011 Pearson Education

Page 16: Ch 4 -1 Copyright © 2011 Pearson Education. Strategic Management: Concepts and Cases Arab World Edition Fred R. David Abbas J. Ali Abdulrahman Y. Al-Aali

Resource Based View (RBV)

Three All-Encompassing Categories

1. Physical resources

2. Human resources

3. Organizational resources

Ch 4 -16 Copyright © 2011 Pearson Education

Page 17: Ch 4 -1 Copyright © 2011 Pearson Education. Strategic Management: Concepts and Cases Arab World Edition Fred R. David Abbas J. Ali Abdulrahman Y. Al-Aali

Resource Based View (RBV)Empirical Indicators

For a resource to be valuable, it must be:

• Rare

• Hard to imitate

• Not easily substitutable

Ch 4 -17 Copyright © 2011 Pearson Education

Page 18: Ch 4 -1 Copyright © 2011 Pearson Education. Strategic Management: Concepts and Cases Arab World Edition Fred R. David Abbas J. Ali Abdulrahman Y. Al-Aali

Integrating Strategy & Culture

Ch 4 -18 Copyright © 2011 Pearson Education

Organizational Culture: Pattern of behavior developed by an organization as it learns to cope with its problem of external adaptation and internal integration . . . is considered valid and taught to new members.

Page 19: Ch 4 -1 Copyright © 2011 Pearson Education. Strategic Management: Concepts and Cases Arab World Edition Fred R. David Abbas J. Ali Abdulrahman Y. Al-Aali

Integrating Strategy & Culture

Organizational Culture:• Resistant to change

• May represent:

- Strength

- Weakness

Ch 4 -19 Copyright © 2011 Pearson Education

Page 20: Ch 4 -1 Copyright © 2011 Pearson Education. Strategic Management: Concepts and Cases Arab World Edition Fred R. David Abbas J. Ali Abdulrahman Y. Al-Aali

CulturalProducts

Values

Legends Beliefs

Heroes Rites

Symbols RitualsMyths

Integrating Strategy & Culture

Ch 4 -20 Copyright © 2011 Pearson Education

Page 21: Ch 4 -1 Copyright © 2011 Pearson Education. Strategic Management: Concepts and Cases Arab World Edition Fred R. David Abbas J. Ali Abdulrahman Y. Al-Aali

Integrating Strategy & Culture

Organizational Culture Can Inhibit Strategic Management

• Miss external changes due to strongly held beliefs

• Natural tendency to “hold the course” even during times of strategic change

Ch 4 -21 Copyright © 2011 Pearson Education

Page 22: Ch 4 -1 Copyright © 2011 Pearson Education. Strategic Management: Concepts and Cases Arab World Edition Fred R. David Abbas J. Ali Abdulrahman Y. Al-Aali

Arab Versus Other Cultures

To successfully compete in world markets, Arab executives must have a better knowledge of historical, cultural, and religious forces that motivate and drive people in other countries.

Ch 4 -22 Copyright © 2011 Pearson Education

Page 23: Ch 4 -1 Copyright © 2011 Pearson Education. Strategic Management: Concepts and Cases Arab World Edition Fred R. David Abbas J. Ali Abdulrahman Y. Al-Aali

Ch 4 -23 Copyright © 2011 Pearson Education

Page 24: Ch 4 -1 Copyright © 2011 Pearson Education. Strategic Management: Concepts and Cases Arab World Edition Fred R. David Abbas J. Ali Abdulrahman Y. Al-Aali

Evaluating Capabilities and Competitive Position

• Assessment of resource capabilities, and strengths and weaknesses

• A realistic map of the company’s future

• Three common methods of assessment

- Strength-Weaknesses-Opportunities-Threats (SWOT) analysis

- Value Chain Analysis (VCA)

- Internal Factor Evaluation (IFE)

Ch 4 -24 Copyright © 2011 Pearson Education

Page 25: Ch 4 -1 Copyright © 2011 Pearson Education. Strategic Management: Concepts and Cases Arab World Edition Fred R. David Abbas J. Ali Abdulrahman Y. Al-Aali

Identifying Strengths, Weaknesses, Opportunities and Threats

• Part of SWOT analysis • Provides useful insights on the company’s strategic position

Ch 4 -25 Copyright © 2011 Pearson Education

Page 26: Ch 4 -1 Copyright © 2011 Pearson Education. Strategic Management: Concepts and Cases Arab World Edition Fred R. David Abbas J. Ali Abdulrahman Y. Al-Aali

Strengths ResourcesCapabilities

SWOT Analysis

Ch 4 -26 Copyright © 2011 Pearson Education

Page 27: Ch 4 -1 Copyright © 2011 Pearson Education. Strategic Management: Concepts and Cases Arab World Edition Fred R. David Abbas J. Ali Abdulrahman Y. Al-Aali

Weaknesses Disadvantages of a

company relative to its competitors

SWOT Analysis

Ch 4 -27 Copyright © 2011 Pearson Education

Page 28: Ch 4 -1 Copyright © 2011 Pearson Education. Strategic Management: Concepts and Cases Arab World Edition Fred R. David Abbas J. Ali Abdulrahman Y. Al-Aali

Opportunities Induced by various factors and changing

conditions in the external environment

SWOT Analysis

Ch 4 -28 Copyright © 2011 Pearson Education

Page 29: Ch 4 -1 Copyright © 2011 Pearson Education. Strategic Management: Concepts and Cases Arab World Edition Fred R. David Abbas J. Ali Abdulrahman Y. Al-Aali

Threats Any factor in the

external environment which negatively impacts a firm

SWOT Analysis

Ch 4 -29 Copyright © 2011 Pearson Education

Page 30: Ch 4 -1 Copyright © 2011 Pearson Education. Strategic Management: Concepts and Cases Arab World Edition Fred R. David Abbas J. Ali Abdulrahman Y. Al-Aali

The Value of SWOT Analysis

After the SWOT Analysis, executives must engage in two more processes:

1. Developing and understanding the company’s position

2. Devising strategies compatible with the company’s internal and external situations

Ch 4 -30 Copyright © 2011 Pearson Education

Page 31: Ch 4 -1 Copyright © 2011 Pearson Education. Strategic Management: Concepts and Cases Arab World Edition Fred R. David Abbas J. Ali Abdulrahman Y. Al-Aali

The Value of SWOT Analysis

These three processes (SWOT identification, examining the firm’s position, and developing strategies) are interrelated and require careful attention.

These help ensure the company is embarking on a course of action that is practical and will lead to optimal outcomes.

Ch 4 -31 Copyright © 2011 Pearson Education

Page 32: Ch 4 -1 Copyright © 2011 Pearson Education. Strategic Management: Concepts and Cases Arab World Edition Fred R. David Abbas J. Ali Abdulrahman Y. Al-Aali

Value Chain Analysis (VCA)

Value Chain

Total revenues minus total costs of all activities undertaken to develop and market a product or a service yields value.

Ch 4 -32 Copyright © 2011 Pearson Education

Page 33: Ch 4 -1 Copyright © 2011 Pearson Education. Strategic Management: Concepts and Cases Arab World Edition Fred R. David Abbas J. Ali Abdulrahman Y. Al-Aali

Value Chain Analysis (VCA)

Ch 4 -33 Copyright © 2011 Pearson Education

Page 34: Ch 4 -1 Copyright © 2011 Pearson Education. Strategic Management: Concepts and Cases Arab World Edition Fred R. David Abbas J. Ali Abdulrahman Y. Al-Aali

Value Chain Analysis (VCA)

Value Chain Analysis

A process whereby a firm determines the costs associated with organizational activities

Ch 4 -34 Copyright © 2011 Pearson Education

Page 35: Ch 4 -1 Copyright © 2011 Pearson Education. Strategic Management: Concepts and Cases Arab World Edition Fred R. David Abbas J. Ali Abdulrahman Y. Al-Aali

Value Chain Analysis (VCA)

Benchmarking

An analytical tool used to determine whether a firm’s value chain activities are competitive compared to its rivals and thus conducive to winning in the marketplace.

Ch 4 -35 Copyright © 2011 Pearson Education

Page 36: Ch 4 -1 Copyright © 2011 Pearson Education. Strategic Management: Concepts and Cases Arab World Edition Fred R. David Abbas J. Ali Abdulrahman Y. Al-Aali

The Internal Factor Evaluation (IFE) Matrix

• An internal strategic-management analysis

• Evaluation of strengths and weaknesses

• Basis for identifying and evaluating relationships

• Intuitive judgments are required

Ch 4 -36 Copyright © 2011 Pearson Education

Page 37: Ch 4 -1 Copyright © 2011 Pearson Education. Strategic Management: Concepts and Cases Arab World Edition Fred R. David Abbas J. Ali Abdulrahman Y. Al-Aali

Ch 4 -37 Copyright © 2011 Pearson Education

Page 38: Ch 4 -1 Copyright © 2011 Pearson Education. Strategic Management: Concepts and Cases Arab World Edition Fred R. David Abbas J. Ali Abdulrahman Y. Al-Aali

Ch 4 -38 Copyright © 2011 Pearson Education

Page 39: Ch 4 -1 Copyright © 2011 Pearson Education. Strategic Management: Concepts and Cases Arab World Edition Fred R. David Abbas J. Ali Abdulrahman Y. Al-Aali

Key Terms & ConceptsFor Review (Chapter 4)

Cultural Products Internal Analysis

Distinctive Competencies

Internal Factor Evaluation (IFE) Matrix

Distribution Competencies

Organizational Culture

Financial Ratio AnalysisResource-Based

View (RBV)

Ch 4 -39 Copyright © 2011 Pearson Education

Page 40: Ch 4 -1 Copyright © 2011 Pearson Education. Strategic Management: Concepts and Cases Arab World Edition Fred R. David Abbas J. Ali Abdulrahman Y. Al-Aali

Key Terms & ConceptsFor Review (Chapter 4)

SWOT analysis Opportunities

Strengths Threats

WeaknessesValue Chain Analysis

(VCA)

Ch 4 -40 Copyright © 2011 Pearson Education

Page 41: Ch 4 -1 Copyright © 2011 Pearson Education. Strategic Management: Concepts and Cases Arab World Edition Fred R. David Abbas J. Ali Abdulrahman Y. Al-Aali

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Ch 4 -41 Copyright © 2011 Pearson Education