CENTRAL BOARD OF EXCISE

DIRECTORATE GENERAL OF SYSTEMS & DATA MANAGEMENTDIRECTORATE GENERAL OF SYSTEMS & DATA MANAGEMENT

www.icegate.gov.in www.cbec.gov.in

CENTRAL BOARD OF EXCISE & CUSTOMS

IT CONSOLIDATION PROGRAMME :

Wide Area Network (WAN) Project

Slide 2PricewaterhouseCoopers Directorate General of Systems & Data Management 2

About IT Consolidation Programme (ITCP)About IT Consolidation Programme (ITCP)

SUB-COMPONENTS: SUB-COMPONENTS:

1. Wide Area Networks (WAN)Wide Area Networks (WAN) at 582 CBEC locations

• (One WAN point per building)

• using MPLS (Multi Protocol Label Switching) Technology

• bandwidth on demand

2. Local Area Networks (LAN)Local Area Networks (LAN) at 1200 buildings, thin clients, peripherals (printers etc), UPS, DG sets

3. Data CentersData Centers – Three data centres - Primary, Business Continuity and Disaster Recovery

4.4. Project Monitoring and program managementProject Monitoring and program management - M/s PricewaterhouseCoopers (PwC) (supported

by M/S CMS) for inter-vendor coordination, Service level monitoring (For eg: Monitoring Network

Availability, Quality of Service (QoS) etc)

OBJECTIVE :OBJECTIVE :To provide quality services to all stake holdersquality services to all stake holders, including tax payers, by consolidating CBEC’s information technology (IT)

infrastructure


The IT Consolidation Project will enableThe IT Consolidation Project will enable

1.1. Roll out of ICES 1.5Roll out of ICES 1.5 – this upgraded version of ICES would be deployed on Oracle 10g and service all locations, including current ones

2.2. Roll out of ACESRoll out of ACES – the newly developed Central Excise & Service Tax workflow application

3.3. Data WarehouseData Warehouse – Single window data repository of CBEC data for decision support in tax planning, risk management etc

4.4. Upgraded ICEGATEUpgraded ICEGATE facilities

5.5. Upgraded Risk Management SystemUpgraded Risk Management System

6.6. Upgraded iCERTUpgraded iCERT infrastructure

7.7. Corporate Mail facilities Corporate Mail facilities to all officers

8. Other initiatives such as APIS, Intranet and Knowledge ManagementAPIS, Intranet and Knowledge Management system etc. in due course


Existing v/s Future Scenario – WAN/ LANExisting v/s Future Scenario – WAN/ LAN

Present Wide area network called Indian

Customs and Excise Network (ICENET)

covering 35 Customs (ICES) locations

Existing WAN connectivity is through

dedicated 64 kbps or 2 Mbps point to point

leased lines

Existing LAN in Customs House based on

structured UTP cabling

Some Central Excise offices have building

wide LANs

• Augmented network infrastructure to meet the

data, voice and video communication

requirements of the Department

• All India Wide Area Network (WAN) for around

582 CBEC buildings (one WAN point in each

building)

• All buildings connected to central data centre

through Multi Protocol Label Switching (MPLS)

based network

• All offices of CBEC connected to the Centralised

Data Centre combined with ISDN connectivity for

other offices

AS ISAS IS TO BETO BE


l DELHI

Goa

Nhava Sheva

SaharVizag

M’lore Cochin TrivandrumTuticorin Chennai Air

Cargo

Haldia

PetrapoleRaxaul

Calcutta AirCargo

Note :

Reliance Router

DELHI

North Block

DGRI,

JaipurNCH(IGI)

Haldia

Air Cargo

NIC

Note :

Gateway

Ludhiana

MUMBAI

DRI CGO

TKD

PPG

On Same LAN (through switch)

64K

2 Mb

CALCUTTA DRI-KZU

DRI Chennai

DRI Colaba

Hyderabad.

Ahmedabad

DRI Ahd.

B’lore

DRI B’loreCHENNAI

Samrat Hotel Existing Scenario : Existing Scenario : (Leased Line network)(Leased Line network)


Proposed Geographical Coverage WANProposed Geographical Coverage WAN


About WANAbout WAN

WANWAN: A long-distance communications network that covers a wide

geographic area, such as a state or country.

To be implemented by at 582 buildings across India by a

consortium led by Bharat Sanchar Nigam Ltd

ROLES OF VENDORS WHO WOULD INTERACT WITH FIELD FORMATIONSROLES OF VENDORS WHO WOULD INTERACT WITH FIELD FORMATIONS:

a)a) Bharat Sanchar Nigam Limited (BSNL)Bharat Sanchar Nigam Limited (BSNL) : WAN Service Provider (MPLS

services) and laying of leased lines from exchange to CBEC premises

b)b) Hewlett Packard (HP)Hewlett Packard (HP) : System Integrator (Field work has been outsourced to

M/s DSM) : Site Survey, Supply & Installation of equipments, Commissioning of

links..

c)c) PwCPwC :Selected as “ Project Management and Monitoring Agency” (supported in

field work by M/s CMS Computers Ltd. )


Schematic Diagram-WANSchematic Diagram-WAN

M P L S

Central Excise

Data Centre (DC)

Importer / Exporter

Banks

Custodians

Excise Range Offices

CustomsDirectorates & Other Offices

Centrally Hosted Applications

ICES / ACES

Disastor Recovery (DR)

BCP

INTERNET


WAN PointWAN Point

• Each building will have one WAN point, in one of the following

Categories :

• Category ACategory A - Strategically important offices like North Block with

more than 25 concurrent users

• Category BCategory B - Headquarters and office buildings with 25 or more

concurrent users

• Category CCategory C - Divisional / Zonal / Regional offices with 6 to 25

concurrent users

• Category DCategory D - Offices with less than 6 concurrent users

• Scalable bandwidth from 16 Mbps to 128 Kbps has been provided for

all locations

• Each WAN site has been assigned a unique site code based on a set of

predefined rules


Type of ConnectivityType of Connectivity

CATEGORY OF WAN

NODEPRIMARY LINK BACK-UP LINK

A Optic Fiber

1. Optic Fiber with route diversity i.e. two different paths from the nearest point of presence.

2. A second back-up in the form of ISDN (128kbps) dial up

BOptic Fiber / Copper leased line

1. Optic Fiber / Copper leased line with route diversity

2. A second back -up in the form of ISDN (128 kbps) dial up

COptic Fiber / Copper leased line

ISDN (128 kbps) dial up

DOptic Fiber / Copper leased line

ISDN (128 kbps) dial up, where available.


WAN – List of Activities and Status as on 4 Aug 2009WAN – List of Activities and Status as on 4 Aug 2009

1. Site Survey by HP (Outsourced to DSM): a) Already completedb) Survey of sites to capture details of communication room by HP c) Preparation of Deficiency report based on survey

2. Dispatch of WAN Equipment by HP (already completed for 530 sites) (Courier : Safe Express)

3. Receipt of Equipment at Site by Nodal Officer (already completed for 530 sites)

(a) Router (b) Modem (c) 9 U Rack

4. Commissioning of Leased line links by BSNL (Partially outsourced to DSM, at least one link already completed at 523 locations)

5. Installation of equipment in communication room by HP (Outsourced to DSM, already completed at 530 locations)

6. Commissioning of Site by HP (Out sourced to DSM)

7. WAN acceptance by PwC on behalf of CBEC (Outsourced to CMS)


Local Office Responsibilities - ILocal Office Responsibilities - I

1. Nominate a local nodal officer (at the level AC / JC ) to interact with project teams

2. To identify a communication room for housing the WAN equipments and LAN equipments

3. Promptly inform CBEC Project Team regarding any proposed change in location of any office

4. Maintain proper inventory of equipment and ensure security of communication room

5. Senior officers to periodically review at regular intervals to resolve any problem including delays

6. Assign a new nodal officer incase of transfer of the nodal officer of a site and ensure knowledge transfer. Inform change in nodal officer to CBEC Project Team

7. Maintain a guard file containing all communication and instructions related to the project

8. Spread awareness regarding the project among the officers

9. Ensure that sanctity of WAN point is maintained and no other equipment is allowed to be installed nearby.

10. Ensure that no junk / personal luggage / office files / papers etc is stacked in the vicinity.

11. Ensure that a clean and dust free environment is maintained at all times.

12. Allow WAN rack installation on table only if a brick wall is not available. WAN Rack installation on floor should not be permitted.


Local Office Responsibilities - IILocal Office Responsibilities - II

1. A link officer is required to be nominated for operational requirements after office hours / holidays to provide access to authorized personnel and assist in resolving problems

2. Fire fighting equipment (CO2 / Dry powder type for electrical fires) should be made available at the site

RESPONSIBILITIES RELATED TO LAN INSTALLATION:RESPONSIBILITIES RELATED TO LAN INSTALLATION:

1. Nominate a nodal officer (Nodal officer nominated for WAN should be given responsibility for LAN)

2. Assist HP in identifying a suitable location for the DG sets.

3. Assist HP in interface with the building custodian, including CPWD on issues such as power supply and work permissions both inside and in the immediate vicinity of the buildings.

4. Provide the following to Dir (Sys) as per schedule to be provided:- Building plan indicating seating arrangements.- Network and electrical line diagram if available.- Digital photograph of exterior of the building and interior of communication room- Requirement for equipment to be retained- Clearances required- Installation of ISDN link


CBEC Project TeamCBEC Project Team

Ms Somya DaveMs Somya DaveADG Systems (Consolidation)

011-26119994

Mr G.S. Karki Mr G.S. Karki Joint Director

Project Incharge WAN011-23378868

Mr Narayan MondalMr Narayan MondalSuperintendent011-23379880

Mr Arvind SaranMr Arvind SaranAssistant Director

011-23370670

Mr Yashodhan ParandeMr Yashodhan ParandeDG Systems

011-26877960


Project ManagementProject Management

M/s PricewaterhouseCoopers (PwC) have been appointed as “Project

Management & Implementation Monitoring Agency” for WAN and LAN

ROLE OF PWC:ROLE OF PWC:

a)a) Project Co-ordinationProject Co-ordination: To co-ordinate with various stakeholders involved in

implementation of WAN (SP1)

b)b) Implementation ManagementImplementation Management: To co-ordinate with CBEC and SP1 project

teams to ensure that implementation proceeds smoothly with minimum

disruption of CBEC work

c)c) Asset Management & InventorizationAsset Management & Inventorization

d)d) WAN Site AcceptanceWAN Site Acceptance

e)e) Monitoring implementation of LAN Monitoring implementation of LAN

f)f) Service Level monitoring for payments to implementing vendorsService Level monitoring for payments to implementing vendors

Any query related to the project may be raised toAny query related to the project may be raised to PwC Team or CBEC team


PwC Project TeamPwC Project Team

Cdr Deepak Uppal (Retd)Project Manager0-9810363454

[email protected]

Tripti BatraTeam Member0-9818440384

[email protected]

S. Krishnan Team Member0-9811152378

[email protected]

Regional Team Member

West Zone : Venugopal - [email protected]

East Zone : Reshma Patra - [email protected]

South Zone : T M Sudershan - Bangalore0-9900105628

[email protected]


HP Escalation Matrix for End User locationsHP Escalation Matrix for End User locations

R.GurumurthyProject Director

[email protected]

Sankar BeraProject Manager

[email protected]

Rahul SharmaReporting & Fault Resolution

[email protected]


THANKTHANK YOUYOU


Specifications of Communication RoomSpecifications of Communication Room

• A communication room needs to be identified at each building where the WAN /

LAN equipment will be installed.

• Size of communication room: Size of communication room:

A room of size at least 6’ x 6’6’ x 6’ would generally be sufficient for the purpose.

However, for Category A sites and sites where a floor mounted rack will also be

needed for LAN, a larger room of size up to 8’ x 6’8’ x 6’ may be required.

In case the ceiling is higher than 8’ the AC requirementAC requirement may have to be

assessed accordingly.


Specifications of Communication RoomSpecifications of Communication Room

Formation Suggested Communication room

Customs Server room housing the ICES servers

Central Excise Room housing the SERMON servers

DRI Room presently housing the communication routers

Other Formations Air conditioned room housing PC’s or servers

If no separate room is available The room of AC / JC

A dedicated room is preferred for the purpose. However, in case a

dedicated room of appropriate size is not available then following rooms

may be used, provided sufficient space is available for accommodating

the required equipment.

As an exceptional scenario, if no room is available at all, then a

segregated area in the common hall/room should be designated as the

WAN / LAN point. Care is to be exercised to ensure that sufficient area is

delimited in order to securely accommodate the required installation.


Attributes of Communication RoomAttributes of Communication Room

• Should be so chosen that it has at least one suitable brick wall space available where required equipment can be mounted. The equipment should preferably not be located near a window.

• The wall should not be the outer wall of the building or a wall common with toilet / water storage to minimize the chances of water seepage in future.

• Only if suitable brick wall is not available then a table of minimum size 2.5’ x 2.5’ is required to be provided for rack installation. The table should be firm wooden or steel table with a minimum load bearing capacity of 80 kgs.

• The communication room should have UPS power points (of rating 1 KVA or above) and proper earthing for WAN equipment. In case UPS of rating 1 KVA or more is not available then it should be procured locally.

• The communication room should be air conditioned. The equipment is required to be maintained in a dust free environment and at an ambient temperature of 25 deg Centigrade round the clock.

• Any UPS of over 1 KVA should preferably not be kept in the communication room on account of the heat generation. In case the battery pack is a separate unit, the UPS may be kept inside the Communication room while the battery pack kept outside in a ventilated area. In case the UPS is a rack mountable compact unit and a separate space cannot be provided, a minimum distance of 2’ be maintained from the communication equipment.


WAN EquipmentWAN Equipment

• The WAN equipment will be installed in one 9U size rack in all Category B, C

and D WAN sites. The size of the rack is 2’ x 2’ x 2’.

• In case of Category A sites BSNL will install following additional equipment for

providing fiber connectivity. The exact configuration will differ depending on

local practice and availability of type of equipment with the BSNL:

i. A separate rack for Multiplexer which may be wall mounted or floor

mounted (Max size – 3’ x 1’, height - 6’).

ii. A Cable locker which will be wall mounted( Max size – 4’ x 6’, depth –

6”).

iii. A small wall mounted terminal box less than 1’ x 1’ in size.


LAN EquipmentLAN Equipment

• The size of LAN equipment will be decided by the number of users in the site.

• At small sites with less than 24 users only one switch will be required which

may be installed inside the WAN rack itself.

• At sites with larger number of users a floor mounted rack will be used which will

house the multiple switches.

• At very large sites, LAN for each office may be terminated locally while only one

cable runs between the office and the communication room.`


WAN Site Code RuleWAN Site Code Rule

For eg: GJ/JMN/03_C01

GJ: Gujrat

JMN: Jamnagar

03: 3rd Building in Jamnagar

C: Category

01: Bandwidth i.e. 128 Kbps

State

City

Building No (in the city)

Category (A, B, C, D)

WAN Bandwidth required

Bandwidth code:01 : 128kbps02 : 256 kbps03 : 512 kbps04 : 1 Mbps05 : 2 Mbps06 : 4 Mbps07 : 8 Mbps08 : 16 Mbps

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CENTRAL BOARD OF EXCISE