Central European Management Academy, s.r.o. - CEMAC

Training, Coaching, HR Consulting

CEMAC MEANS SUCCESS WWW.CEMAC.CZ

Company profile

International HR Consulting Group with

offices in Prague, Kiev and Vienna

Main competencies and business areas:

Training, Coaching, HR Consulting,

Transformation Management, Project

Management, Change Management

13 years on the European Market

Our services – your success

Services and Methods

Strategy Consulting Tailor made solutions

Training Measurable increase in results

Coaching International know how

Change Management Best practices on the market

Project Management Proces and results driven approach

HR Outsourcing Experienced top consultants

Your advantages and benefits

Our client approach – your satisfaction

Our client orientation is the key factor of success in the

relation with our clients and guarantees your success!

Our client orientation and the solutions for our clients create

added value and a high return on investment!

Common goal of all our actions is the clients maximum

satisfaction!

Our client approach focuses on people and processes and

is results oriented!

Our service: Strategy Consulting

Target: To fulfill the

needs of our clients!

Target: To fulfill the

needs of our clients!

New orientation on the market and market positioning

Expansion on new markets and acquisition

Development and implementation of sales and marketing strategy

Development and implementation of HR strategy

Controlling of the strategy

Our service: Performance Management

PERFORMANCE MANAGEMENT SALES

1. Analysis

2. Design

3. Implementation

1. Clients strategy

3. Sales channels roles & ORGANI-SATION

1. 1. Implementation and communication

2. Administration and steering

3. Results controlling

2. Marketstrategy

1. Targets definition and

sales controlling

4. Sales steering

12 months ( quick wins after 3 months )

2. Sales skills knowledge

and acquisitional behaviour

3. Sales training/ coaching

5. Provision/ benefit system

Our service: Training and Coaching

Training in small, highly efficient groups guarantees success!

Analysis before and after the training ( including testing ) monitors and controls the learning success!

Areas of training: sales training, marketing training, management training, soft skills training, project management training

Individual and team coaching supports the learning proces and develops the employees potential to a maximum!

Our specific coaching approach guarantees clients maximum satisfaction and success!

Our service: Change Management HR

Analysis andTools

StrategyConsulting

ImplementationControlling

Potential analysisDevelopment/Assessment CenterHR AuditSingle Assessment360° FeedbackPerformance CheckStructuredQuestionnaireHR SWOT AnalysisHR Proces Check

Development and implementation ofcompensation andbenefits systemsDevelopment andimplementation ofinternal trainer/coachsystemsDevelopment andimplementation oftraining systems,career systems,high potential progr.

Benchmark controllingCoaching SupervisionFeedback circlesMilestones controllingHR TestingStructured questionnaireHR indicator analysis( e.g fluctuation )Motivation checksHR Proces Check

Our Service: Project Management

Our project management is strategy oriented!

Our project management is people oriented!

Our project management is system oriented!

Our project management is proces oriented!

Our project management is result oriented!

Our service: HR Outsourcing We take care about all your HR activities: recruitment, training and

development, compensation and benefit policy, administration!

RecruitmentRecruitment Identify and select the right people

TrainingTraining Train and develop their skills and potential

CompensationCompensation Offer your employees the right compensation and benefits to motivate them for maximum performance

DevelopmentDevelopment

AdministrationAdministration

Develop their career and show them opportunities

Plan, organize and administer HR affairs in an optimal way

TOP REFERENCE PROJECT ERSTE BANK UKRAINE: Development and

implementation of a training system for the bank

Targets of the project: Content development for proper product training

(corporate and retail) Content development for professional sales training ( module system ) Customer Care and Top Service training ( corporate

and retail ) Content development for Credit Risk Management

training Content development of basic legal training for

employees of corporate centers and branch employees Integration of e-learning and standard training methods Coordination and steering of all training activities

References in the finance sector ERSTE BANK UKRAINE: Pavel Cetkovský, CEO

Česká Spořitelna: Martin Škopek, former deputy CEO, now member of the board for retail ERSTE BANK Holding, Vienna

Stavební Spořitelna České Spořitelny: Friedrich Weiss, former

deputy CEO, now CEO PPF-Homecredit Kazachstan

Oberösterreichische Versicherung: Martin Janowsky,

deputy CEO

Slovenská Spořitelna: Jozef Síkela, CEO,

former deputy CEO ERSTE BANK UKRAINE

Pojištovná České Spořitelny: František Mareš, deputy CEO

Immorent: Hella Broukal, Head of Human Resources

                                                                  

       

                                                                     

    

                                                                    

     

                                                                    

     

Banks/Leasing

Insurances

Industry/FMCG

Media/Fares

AutomobileAutomobile

REFERENCES

Profile: Dr. Jörg Petzold

European School of Management: Paris – Oxford - Berlin

International studies with focus on marketing, sales and human resources

Degrees: Dipl. Kfm. , DGM, EMIM

Technical University Brno – entrepreneur faculty: PhD.

Career – key dates: 1994 – Assistant of the HR Director of KB

1995 – 1997 HR Director of Creditanstalt

1997 – now Managing Director of CEMAC

Key Projects: Project Manager for the Retail Training Transformation of ČS

Project Manager for the development of the training department of

Štavební Spořitelna České Spořitelny

Project Manager for the development of the training system for

ERSTE BANK UKRAINE

Books: The ( Un-)satisfied client our goal? – Grada 2006

Dr. Petzold is an active member of the Rotary Club Praha Staré Město

CEMAC PHILOSOPHY

Our clients are our friends and we treat them as friends!

We trust our clients and they trust us!

We are here to help our clients!

Our clients are not one of the reasons, why we are here, they are the only reason, why we are here!

Our clients success means our success!

CEMAC MEANS SUCCESS WWW.CEMAC.CZ