www.CCIconsulting.com

Overview . . . . . . . . . . . . . . . 2

Talent Acquisition . . . . . . . . 4

Talent Development . . . . . . 6

HR Consulting . . . . . . . . . . . 8

Career Transition . . . . . . . . 10

CCI Capabilities

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Optimizing human capitalto drive business results

Talent AcquisitionTalent Development Career TransitionHR Consulting

Your Human Capital PartnerCareer Concepts, Inc. (CCI) helps organizations optimize human capital investments and performance with a single focus: to drive and achieve targeted business results. By leveragingour human capital and change expertise, our clients are better positioned for success. We helpclients build robust talent pipelines, engage and retain the right people, strengthen leaders,and improve the performance of individuals and teams while guiding the organization and individuals successfully through needed change.

Regional and GlobalCCI is a Certified Women’s Business Enterprise and the largest independent human capital consulting firm in the Delaware Valley. Our owners and team members deliver unparalleledlocal market expertise from CCI’s offices across Pennsylvania, New Jersey and Delaware. CCI provides global reach through its ownership in Career Partners International, a worldwidepartnership of more than 65 talent management and career transition firms with 200 offices inover 30 countries.

Small Business to Fortune 500Since CCI was founded in 1988, we have served thousands of companies, from small businessto the Fortune 500. Our clients represent a wide range of industries, including financial services,pharmaceutical, insurance, education, health care, manufacturing, chemicals, professionalservices, government, legal and non-profit. The opportunities to optimize human capital investments and performance are universal – regardless of industry. The approach we take indeveloping the best, “right” solution is tailored to meet unique client culture, history, industry,financials and business objectives.w

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OPTIMIZING HUMAN CAPITAL

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ACQUIRE

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ENGAGEMANAGE

TRANSITION GrowthChangeSuccess

Manage• Comprehensive HR Consulting• Full HR Outsource• HR Staff Augmentation • Pre and Post M&A Human Capital Due Diligence

• Strategic Planning• Workforce Planning

Transition• Large Scale Reductions-in-Force/Global Capabilities

• Retirement Transition• Partner Placement; Transfers & Redeployment

• Individual Separations

The Career Concepts Difference

“People” Ultimately Drive Your Success Investments in people can yield the greatestprobabilities of an organization achieving its fullgrowth and performance potential. CCI helpsclients align human capital with business strategies to optimize the performance and synergy of its leaders and workforce. We helpour clients achieve results through their greatestasset – their people.

Our Focus Is Always on Your Bottom LineCCI understands the levers that drive optimumperformance at the individual, team and organizational levels through all stages of the organizational (growth) lifecycle. Our expertiseis providing strategic and tactical “people” solutions to business challenges to achieve bottom line results.

We Develop Your Agility and AdaptabilityCCI can assess your organization’s toleranceand readiness for change. Our clients leverageour change management expertise to help individuals, teams and the enterprise developthe agility and adaptive skills necessary to drive and champion change. Top performing organizations recognize the power of developingthese competencies throughout their workforce.

Our Approach Is Customized for YouNo two clients or situations are exactly the same.Therefore, we customize our approach to findthe best, “right” solutions for our client’s business,culture, priorities – their unique needs. We neverlose sight of why we are there: to drive andachieve positive business results through humancapital strategic and tactical solutions.

Acquire• Assessments • Executive Search• Leader Assimilation• Onboarding• Partner Placement

Engage• Assessment and Tactical Solutions• Communication Strategies• Culture Change• Customized Employee Engagement Surveys• Diversity and Inclusion• Focus Groups

Develop• Assessments • Blended Learning Solutions• Competency Modeling• Executive Coaching• Frontline Leadership• High Performance Teams• Individual, Team & Organizational Development Solutions

• Succession Planning/Future Leaders

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Finding the right peopleto fit every business need

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Personalized PartnershipsOur search practice successfully partners with companies ranging from entrepreneurial start-ups to global corporations. We take their confidence in us very seriously. Clients and candidates appreciate our honest, consultative, and personalized approach. The trusting relationships we build with them extend far beyond the timeframe of the search. We are ableto consistently deliver long-term success by precisely evaluating candidates across three dimensions: competency, motivation, and fit. Not just the right fit, but the optimal fit. Matchesare made when companies and candidates mesh in culture, chemistry, style, and dynamics.

Targeted and Efficient SearchAn engagement is always structured and executed around the client’s specific needs. We arededicated to understanding the organization’s requirements, constraints, environment, and culture. The size and caliber of our candidate pool is a testament to the resources, time,and expertise we commit to engaging and networking with high-quality, passive candidates.Our constant state of readiness enables us to conduct an extensive search quickly, efficiently,and with flexibility.

Comprehensive Search ServicesCCI is a generalist search firm with capabilities across a wide range of functional specialties andindustries – our versatility allows us to be responsive to the diverse needs of our clients. We havenational reach, and also conduct select global engagements. Our experienced team followsthrough with each step of the process, from sourcing and selection, to offer and acceptance.We offer both retained and exclusive contingency searches, and as supplements to thosesearches we offer pre-employment assessments, a partner/spousal placement program, andonboarding coaching for executives.

Talent AcquisitionTalent DevelopmentHR ConsultingCareer Transition

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Additional ServicesScopePre-Employment AssessmentCCI offers a wide range of pre-employment assessments tohelp ensure an effective search and a successful long-termhire. Incorporating these assessments allows us to move theright applicants through the selection process efficiently. Thisleads to a more robust pipeline of qualified candidates and reduced talent acquisition costs. Critical thinking,cultural fit, cognitive reasoning, and behavioral style are just a few of the many types of assessments we offer. All assessments have been validated and comply withapplicable hiring laws.

Partner/Spousal PlacementSecuring top talent often goes hand in hand with relocation.However, candidates may be less willing to accept anemployment offer if relocation means their partner has togive up his or her job to move. That’s why CCI offers Partner/Spousal Placement. We provide career transition coachingand services to the candidate’s partner in the new localmarket to which the couple is moving, usually beginningwork with the partner prior to the candidate’s start date. Thissmooths the way for a successful key hire and transition.

OnboardingTo help new employees integrate seamlessly into theorganization and environment, we offer post-hireonboarding services. A well-planned introduction supportsnew hires to become productive and effective quickly. OurNew Leader Assimilation Program begins the employeeengagement process early, ensuring that new leaders are operating at full potential, and are positioned for longterm success.

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Industries ServedCCI provides retained andexclusive contingency searchservices to fill key professional,leadership, and executive positionsin a wide variety of industriesincluding, but not limited to:• Consumer Goods• Energy/Utilities• Engineering• Financial Services• Healthcare• Information Management• Insurance• Manufacturing• Pharmaceutical• Publishing/Media• Telecommunications

Functions FilledCCI has proven expertise inidentifying and acquiring directorthrough C-Suite level talent in abroad range of functional areasincluding, but not limited to:• Accounting• Distribution• Engineering• Finance• Human Resources• Information Technology• Marketing• Operations• Sales• Supply Chain & Logistics

“CCI successfully delivered on a retained executive searchfor a COO who is now positioned to transition into the CEOsuccession role. The search had an extremely aggressivetime frame and my Board of Directors couldn't be morepleased with the quality and timeliness of this search! ”

Chief Human Resources OfficerArchitectural Consulting firm

Find the right people to fit every business need. Contact CCI today. 800-214-7537 | www.CCIconsulting.com

Develop Engage Manage TransitionAcquire

CCI Supports the Human Capital Life Cycle

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Organizations growwhen their people grow

Talent AcquisitionTalent DevelopmentHR ConsultingCareer Transition

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A Strong StrategyAn effective talent development strategy aligned with a business strategy enables companiesto attract, develop and retain the top talent necessary for long term success. We coach individual leaders, develop cohesive teams, and help internal HR departments create corecompetencies. The result of this collaboration is a healthy, resilient, sustainable, and more capable organization.

Support at All LevelsCCI partners with organizations to assess and refine their talent development strategy, buildingupon valuable practices that already exist, and incorporating the latest, cutting-edge thinkingin the talent development field. We collaborate with our clients to make them more competitive by ensuring that all levels of talent are continually supported and challenged tobroaden their knowledge and expertise. The expected results include a solid pipeline of talentin the most critical areas, reduced time taken to fill critical roles, and an efficient allocation oflabor force costs.

Capacity Building for Continuous GrowthOur approach is personal, collaborative, and strategic. We aim to build the capability and capacity within the company to carry the talent development strategy forward after the engagement ends. We are highly focused on understanding each firm’s unique culture, resulting in a flexible and tailored strategy that best motivates and enables leaders to succeedin their given environment. Involving company key players in the strategy process creates a culture of continuous growth that allows leaders and teams to see their own success. Ultimately, this results in a robust pipeline of strong succession leaders already preparing for new development opportunities.

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Solutions for Developing Leaders and Teams

Executive CoachingWe inspire leaders to inspire teams. And we provide the support and coaching necessary tomake them both successful. CCI’s coaches are seasoned organizational development expertswho combine extensive technical knowledge with practical hands-on business experiencegained in a variety of industries. They are varied and versatile, able to serve as both a one-on-one coach and a team development trainer, if desired. This allows for a highly personalizedand tailored partnership where our coaches have a deep understanding of both the leaderand the team dynamics.

E-LearningInternet-based Skillsoft E-Learning programs can be used in tandem with facilitation and training sessions, or as a stand-alone method for consistent company-wide training. Skillsoft offers a wide range of learning module topics – from business skills to IT support, andcan reach large numbers of employees in remote and different locations.

Action LearningCCI takes a Cohort Learning approach to Action Learning. During a series of training modules,employees share learning experiences and develop as a group. Individuals take concrete skillsthey’ve learned through experience or role-play, apply these skills to real life situations, andcome back to reflect upon the outcome. It is a dynamic process that cultivates creativity, flexibility, and critical thinking skills while developing mutual respect among employees at alllevels. We are able to powerfully leverage existing knowledge by bringing together leadersfrom throughout the organization to work collaboratively on solving company-wide issues.

Grow your organization by growing your people. Contact CCI today.800-214-7537 | www.CCIconsulting.com

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INDIVIDUAL SKILL-BUILDING

LEADERSHIP COMPETENCIES

TEAM DEVELOPMENT

• E-Learning

• Application and Actions Sessions

• Performance Management

• Executive Coaching

• Learning Cohorts

• Strategic Communication Training

• Strategy Alignment and Execution

• Employee Engagement

• Change Management

Multi-Rater • Psycho-Metric • OrganizationalASSESSMENT AND FEEDBACK

SUSTAINABLE, MORE CAPABLE ORGANIZATION

• Engagement

• Top Talent Retention

• Stronger Existing Talent

CCI Supports the Human Capital Life Cycle

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Talent AcquisitionTalent DevelopmentHR ConsultingCareer Transition

Strategic Optimization of Human CapitalCCI enhances the return on investment in human capital for organizations of all sizes. We have a strong track record of partnering with business leaders to help them meet key strategic and operational objectives by utilizing best practices and strategies in human resources. With our proven, effective approach, businesses implement needed changes while maintaining the integrity of their corporate culture. Whether the company is launching a new endeavor, integrating workforces following an acquisition or merger, or tackling the challenges of a global workforce, CCI’s HR Consulting team can provide the experience, business savvy and vision to develop and execute human capital initiatives that drive bottom-line results.

Practical Human Resource ManagementThe human resources function touches all aspects of the employee lifecycle. Organizations that have limited capacity or expertise trust CCI’s HR Consulting Practice to be an extension of their own team. Whether the need is a few hours a month or a dedicated on-site HR professional, CCI will provide a cost-effective solution. Our HR consultants are equally comfortable working with C-level executives and entry-level employees, so they integrate seamlessly with client organizations. With the right HR solutions in place, managers can focus on business success.

Effective Risk MitigationThe employment law landscape is an ever-changing minefield for managers and the consequences of non-compliance are extremely costly on many levels. Our comprehensive, cross-functional approach considers each company’s unique organizational structure, mission, core values and business objectives. We then conduct a thorough review of employment practices, policies and procedures to help the organization achieve and maintain compliance without unnecessary cost, conflict or chaos.

Providing effective solutions in human capital management

Three categories of service

Human capital expertise• Pre-merger/acquisition due diligence• Post-merger/acquisition integration • Total rewards strategies• Performance management• Absence management• Leave assessments

Staff augmentation• Short and long-term staff outsourcing • HR vendor management • Background investigations• Benefits administration• Compensation market studies• Salary structure administration• Employee relations• Payroll administration• Performance management• Policy and procedure development• Staffing and recruiting

Compliance and risk mitigation• HR audits• Hotline• Employee handbooks• Supervisor guides• Third-party investigations• Employee mediation • EEO and diversity• On-site termination support • WARN• Affirmative Action/OFCCP

Three levels of support

We can do it for you CCI will assume full responsibility for the human resources function.

We can do it with you CCI will work alongside your HR team to supplement and support the HR function through on-going, part-time consulting or project work.

We can train you CCI will train your staff to enhance skills, compliance and best practices.

“Career Concepts’ Human Resources consultants possess expertise in all aspects of the HR function. When you have a CCI HR consultant on your team, you not only have the skill and talent of that individual consultant available to you, you also have the expertise of the entire Career Concepts HR team at your disposal.”

Chief Executive Officer Biotechnology Company

“Highly recommend CCI. They are very flexible with your needs. They are a trusted partner to assist us with the variety of challenges we face especially in light of ever changing legislative changes impacting employers today. CCI is sensitive to looking for alternative solutions.”

Chief Operating Officer Healthcare Organization

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CCI assists in all aspects of human capital management. Contact CCI today. 800-214-7537 | www.CCIconsulting.com

Develop Engage Manage TransitionAcquire

CCI Supports the Human Capital Life Cycle

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Talent AcquisitionTalent DevelopmentHR ConsultingCareer Transition

Providing experience and expertise in Career Transition

Managing TransitionsOne of the most difficult decisions an employer can make is to let go of employees. Whether separating a single individual or a whole team, the process is hard for the employee, the manager, and the colleagues who remain with the company. CCI provides personalized support to organizations that need to make changes to their workforce, whether that be a workforce reduction, a realignment, or an office closure.

Organizational and Individual SupportCCI supports both the organization and the impacted employees through the entire process. We help companies structure the notification, train management to deliver the news without complications, and are the last people to see the employees before they walk out the door. We coach career transition participants in all industries, offering a broad range of programs that can be tailored to the individual needs of both client companies and participants.

The Participant ExperienceWe help people find jobs faster than they could on their own. Our career coaches are dedicated to working one-on-one with their participants to create a unique program tailored to the participant’s specific needs and interests. Additionally, individual coaching is supplemented by career development classes and the most up-to-date technological tools.

Approach

Respect and GuidanceLosing a job is one of the most stressful moments of an individual’s life. It’s important that job search participants are in the right hands.

Since 1988, our transition approach has been to ensure that all individuals are treated with respect throughout the process, while also mitigating risk for the organization and preserving the company’s reputation.

Experienced CCI coaches guide impacted employees through their transition, supporting them in their personal and professional development as they become forward-focused and build their re-employment campaign.

Personalized Support• Identify key marketable skills and

a unique brand advantage• Create a high impact resume• Utilize a personalized, online portal

to organize job search• Develop a marketing campaign

and a networking plan• Conduct mock interviews and

learn interview best practices• Build skills through targeted

training• Participate in negotiation training

to ensure the best offer• Leverage onboarding assistance

for new position

Scope

Career Partners International (CPI)Our ownership of Career Partners International (CPI) provides a global platform for personalized transition services in over 200 cities worldwide, while continuing to offer nuanced, local job market expertise in each city. The largest and fastest growing career and talent management partnership, CPI is comprised of 68 partners with 1600 consultants operating in 200 locations across 40 countries. As a CPI partner, Career Concepts offers both deep local expertise and broad global reach.

New Horizons: Mapping Your Path to RetirementRetirement looks different today than it used to. Employees are retiring later in life, and continuing to be active in the workforce well past their official “retirement date.” Our New Horizons program marries the need that organizations have to think about workforce planning, with the need individuals have to think about the next chapter of their lives. By engaging employees and the organization in a meaningful conversation about next steps, we promote the dialogue and planning that drives better outcomes.

Create Your Career GPSOur Create Your Career GPS program lays the groundwork for a period of organizational transition by empowering employees to take responsibility for their performance and career path. After acknowledging workplace trends and articulating personal passions and talents, participants are empowered to explore internal motivations, map out personal goals, and consider new career opportunities. We challenge them to consider their commitment to and fit within the organization. Career coaches assist participants in identifying next steps, and creating individualized career action plans.

“I use CCI for all of my outplacement and have received positive feedback from all of the ex-employees who have used their service. CCI does not look for easy solutions. Rather, they look for long-term solutions with the individual’s well-being in mind.”

Head of Human Resources Financial Services Industry

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CCI’s expertise and experience can help with Career Transition. Contact CCI today. 800-214-7537 | www.CCIconsulting.com

Develop Engage Manage TransitionAcquire

CCI Supports the Human Capital Life Cycle

www.CCIconsulting.com