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大學排名的美麗與哀愁:圖書館的價值在哪裡?
Han-wen Chang (張瀚文) PhD
ies Consulting, a member of iGroup
September 2017
World University Rankings
2
Indicators- THE World University Rankings -
3
Indicators- QS World University Rankings -
Academic Reputation40%
Citations per faculty20%
Faculty/Student Ratio20%
Employer reputation 10%
International faculty ratio5%
International student ratio 5%
4
Indicators- Academic Ranking of World University -
Quality of education
Quality of faculty
Per capita performance
Research output
• Alumni as Nobel
laureates & Fields
Medalists (10%)
• Staff as Nobel Laureates
& Fields Medalists (20%)
• Highly cited researchers
in 21 broad subject
categories (20%)
• Papers published
in Nature and Science
(20%)
• Papers indexed in SCIE
and SSCI (20%)
• Per capita academic
performance of an
institution (10%)
5
Reference: Academic Ranking of World Universities. (2017, August 19). In Wikipedia, The Free Encyclopedia. Retrieved
from https://en.wikipedia.org/w/index.php?title=Academic_Ranking_of_World_Universities&oldid=796314114
Indicators- Ranking Web of Universities -
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Reference:Academic http://www.webometrics.info/en/node/178
Dimensions
Research
研究
Teaching
教學
Size
規模
Visibility
聲望/能見度
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Citations?
Reputation?
8
Inputs Process Outputs
Primary KPIs• Improve university rankings
(大學排名)
• More commercialization
(技轉/商品化)
Secondary KPIs• Higher number of publications• Higher number of online visibility• Higher number of collaborations• Higher number of research diversity
To unleash university potential by focusing on a wider set of SMART secondary KPIs
P/S: SMART= Smart, Measurable, Attainable, Relevant & Time-bound
Citations*
KPIs: Citations
* 泛指各種以citation為基礎的指標
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72.02% 71.29% 69.98% 69.04%62.81%
49.74%
17.80%
27.98% 28.71% 30.02% 30.96%37.19%
50.26%
82.20%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
2011 2012 2013 2014 2015 2016 2017
Perc
enta
ge
Year
Cited UncitedSource: Web of Science,
retrieved on May 5, 2017
30% of articles published in Nature for
5 years did not receive any citation
Strategy:Publishing in High Impact Journals?!
In fact…
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Cou
nts
Time
Paper published
Paper indexed in citation databases
Citing paper published
Citing paper indexed in citation databases
Altmetrics
Citations
70 – 200days
70 – 200days
80
–1
60
day
s
80
–1
60
day
s
300 – 720 days
11The Researcher Skill Sets
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13
Explain it!
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Usage of full-text
articles trebled
for those authors
using the Kudos
tools
http://www.emeraldgrouppublishing.com/
about/news/story.htm?id=6247
Plain Language Summary
Simple Summary
• Important structure and
language for
specialists
• But takes time to read
even the abstract
• And not easy for non-
specialists to
understand
• Quicker for specialists
to scan and filter
• Easier for non-
specialists and
speakers of other
languages to
understand
• Better for engagement
with media and the
public
Original Abstract
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17
Infographic
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Social Media
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Curate Enrich Engage Analyze
Rewritten using
technology
(text-mining & topic-
detection) & reviewed
by domain experts
Enhance with
multimedia and
potentially Virtual
Reality to improve the
interactivity
Connect & facilitate the
on-line conversations
(with targeted
communities/social
medias)
Monitor, measure &
identify the right targets
(prior to any in-depth
discussions)
Data Information Knowledge Insight
Optimization
內容選寫 豐富呈現 目標聯繫 即時掌握
由學科專家使用資料探勘及主題偵測技術,
重新撰寫與回顧創新技術內容
藉由多媒體與虛擬實境技巧豐富資訊呈現的方式, 並改善資訊內容的互動性
連結目標社群以及社群媒體, 促進聯繫與溝通
利用工具即時監控、測量、辨識出對的目標對象, 進而作出適當的回應
資料 資訊 知識 洞見
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4
.
Individual Research Roadmap
Evaluation Visibility
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The skills of:
• data-mine
• contextualize
• visualize/emphasize
Researchers need to know how to tell their stories!!
23
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• 2012年12月，一群學術期刊編輯者與出版者於美國細胞生物學會(ASCB) 的年會上共同發表宣言。
• 強調不應以期刊評估指標 (如: Impact
Factor) 作為評估研究論文品質以及研究者貢獻的工具，也不應以此作為聘任、升遷、經費決策的依據。
• 應該回歸研究內容的價值與重要性。
Reference: http://www.ascb.org/dora/
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UK
Reference: http://impact.ref.ac.uk/CaseStudies/
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“The pilot will be undertaken in the first half of 2017. It will be
essential for informing the development and implementation of
the first full engagement and impact assessment in 2018, which
will run alongside ERA 2018 as a companion exercise.”
Australia
Reference: http://www.arc.gov.au/engagement-and-impact-assessment
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Four objectives of SFI, Ireland:
A. To be the best science funding
agency in the world at creating
impact from excellent research and
demonstrating clear value for money
invested.
B. To be the exemplar in building
Partnerships that fund great science
and drive it out into the market.
C. To have the most engaged and
scientifically informed public
D. To represent the ideal modern public
service organisation, staffed in a lean
and flexible manner, with efficient and
effective management
Ireland
Reference: http://www.sfi.ie/resources/Agenga-2020.pdf
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“A [Swedish] system for resource allocation
involving peer review should be further
investigated with a view to introduction in
the longer term. This kind of system could offer a more complete assessment
that can also take account of a research area’s current potential, rather than
basing resource allocation purely on historical data.”
“[T]he Swedish Agency for Innovation
Systems should be tasked with designing
methods to enable performance and
quality in higher education and community
partnerships to be assessed in terms of
relevance and utilisation.”
Sweden
Reference: http://www.government.se/4a556d/contentassets/9131b15c802a44b9b196d442b498afdb/research-and-
innovation---a-summary-of-government-bill-2012_13_30.pdf
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Resourcesversus
Workflows
Work Life
Not only about “WORK”
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Librarians
The New Rolesthrough gather-curate-share
Knowledge & Innovation
Outreach
Data Analytics
Industrial Collaboration
Competency & Leadership
Development
Resource Optimization
Strategic Planning
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[T]he key element of embedded
librarianship is to move librarians out
of the traditional library setting,
whether physically or virtually, and into
a new framework for providing library
services. It shifts the emphasis from
reactively answering research
requests in a vacuum to developing a
unique understanding of what
customers need and delivering
proactive results.
Retrieved from: http://read.uberflip.com/i/87421-the-new-librarian/6
Domain
Experts
(Users)
Supervisor,
Peers &
Publishers
Information &
Analytics
Experts
(Librarians)
Rules of engagement
1 Leadership of Informationembrace technology & the future
2 Resources matching Workflowsengage & embed through knowledge matchmaking
Embedded Librarians
Versus Knowledge Agents
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Be
ha
vio
ral S
cie
nce
s p
rog
ram •Proactively working
with faculty on issues with undergraduate research and critical thinking skills
•Becoming part of the solution by partnering with faculty on educational projects and a credit course
Bu
sin
ess p
rog
ram •Collaborating
directly with graduate students as a member of their action based learning teams
•Contributing as research experts to solve real-world challenges
He
alth
Scie
nce
s/M
edic
al p
rog
ram •Proactively
interacting with faculty in order to partner in research analysis including
•Successfully receiving grant funding
•Supporting existing grant funded projects
•Providing analysis on research projects such as bibliometric investigation
Strategies for leveraging embedded librarianship:
• “don’t wait for the invitation: crash the party””
• “forget the elevator speech: focus on
troubleshooting”
• “proactively engage your audience: flaunt your
expertise”
Retrieved from: https://embeddedlibrarian.com/
World Café Agenda
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“The Future Skills of Librarians”, 20 min
“Define the Future”, 20 min
Grouping, 5 min
Debrief, 10 min“Identify the Competencies”, 20 min
Debrief, 10 min
“Outline SMART KPIs”, 20 min
“Sharing and other matters”, 15 min
Case Study
• 馬來西亞國家石油公司 PETRONAS (Petroliam Nasional
Berhad) “Library Transformation” 世界咖啡館 (2017.06)
– 針對馬來西亞國家石油公司圖書館同仁，以 World Café (世界咖啡館) 型式所舉辦之工作坊
討論目標包含:
– 1) 未來圖書館的角色
– 2) 未來圖書館員應具備的能力
– 3) 如何運用S.M.A.R.T 原則設立具體目標
37
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Questions
• 圖書館是否應協助達成機構的KPIs?
– 如何凝聚全體館員共識?
– 哪些可開發的服務對象與服務內容?
– 是否能奠基於既有的服務?
– 館員如何主動出擊?
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• 圖書館是否應協助達成機構的KPIs?
