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Page 1: Case 3 fashion p23_fr cover

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Page 2: Case 3 fashion p23_fr cover

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bpost ran a solid consumer survey

• Representative sample of the Belgian population, aged 15 years and olderTarget

Sample

Data Collection

• Field: Tuesday 7 to Thursday 23 December 2010• Market Probe’s call center in Brussels

• 1006 interviews• Quota were set per region in terms of gender, age,

province and profession to assure a representative sample of target universe

Fashion Retail Sector

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Through a representative sample

• Men :49%Gender

Languages

Generations

• Woman :51%

• Dutch :57% • French :40%

• Digital Natives: 15%• Digital Immigrants: 32%

• Late Adopters: 52%

Fashion Retail Sector

Page 4: Case 3 fashion p23_fr cover

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Zoom into sectors through two angles

Analysis of passive attitude towards different media

Analysis of active attitude towards different media

Question:Through which media would you like to be approached if a Bank/Insurance company wanted to deliver an advertising message to you ?

Question:If you had to buy an Insurance product, which information channel would you check ?

Sectors covered:•Car•Bank/Insurance•Clothing•Home equipment•FMCG

Sectors covered:•Car•Bank/Insurance•Home equipment

Fashion Retail Sector

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38% would prefer DM to receive unsolicited advertising for Fashion Retail

Fashion Retail Sector

38%

22%

5%

5%

4%

3%

2%

0%

AddressedDM

UnaddressedDM

TV

Email

Internet

Press

Visit Shop

Radio

Through which media would you like to be approached if a Clothing/Footwear shop wanted to deliver an advertising message to you ?

Door welk medium/welke media wilt u worden gecontacteerd wanneer een winkel in de sector van de kleding en schoenen u een reclameboodschap wil leveren?

Par quel(s) média(s) désirez-vous être touché si un magasin dans le secteur des Vêtements et chaussures souhaitait vous délivrer un message publicitaire ?

Source: Market probe

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Preferred media varies slightly depending on gender or language

35,4 41,5

18,4 25,2

5,1 4,64,8 5,63,5 3,42,3 3,2

Men Women

48,2

25

15,5

30,5

54,6

4,26,6

3,33,7

1,3 4,7

NL FR

Preferred Media - Gender Preferred Media - Language

Addressed DM

Unaddressed DM

TVEmailInternetPress

Addressed DM

Unaddressed DM

TVEmailInternetPress

Fashion Retail Sector

Door welk medium/welke media wilt u worden gecontacteerd wanneer een winkel in de sector van de kleding en schoenen u een reclameboodschap wil leveren?

Par quel(s) média(s) désirez-vous être touché si un magasin dans le secteur des Vêtements et chaussures souhaitait vous délivrer un message publicitaire ?

Source: Market probe

Through which media would you like to be approached if a Clothing/Footwear shop wanted to deliver an advertising message to you ?

Page 7: Case 3 fashion p23_fr cover

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Digital Natives are the one that the most DM for Fashion retail

43,6 35,239

12,8 23,9

23,111,3

7,6

29,5

5,639,4 4,1

1,8 3,6 2,5

Digital Natives DigitalImmigrants

Late Adopters

Addressed DM

Unaddressed DM

EmailTVInternetPressSMS

1,8Internet = 1,4

Door welk medium/welke media wilt u worden gecontacteerd wanneer een winkel in de sector van de kleding en schoenen u een reclameboodschap wil leveren?

Par quel(s) média(s) désirez-vous être touché si un magasin dans le secteur des Vêtements et chaussures souhaitait vous délivrer un message publicitaire ?

Source: Market probe

Through which media would you like to be approached if a Clothing/Footwear shop wanted to deliver an advertising message to you ?

Fashion Retail Sector

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Clothing & Footwear is one of the category where information is the most appreciatedWhich of the following sectors would you be interested in getting more information ?

7,2

10,2

17,2

30,5

30,8

34,7

39,4

Savings

Insurance

Cars

Home, homeimprovement

GSM/ TV/ PC

Clothing &Footwear

FMCGProducts

Voor welke van de volgende sectoren zou u geïnteresseerd zijn om meer informatie te hebben?Parmi les secteurs suivants, pour lequel seriez-vous intéressé de recevoir plus d'informations?

Source: Market probe

Fashion Retail Sector