4

Click here to load reader

Carol A. Martinson 5953 Emerson Avenue South Minneapolis, MN …tli.umn.edu/sites/tli.umn.edu/files/carol-martinson-cv.pdf ·  · 2015-12-23Carol A. Martinson 5953 Emerson Avenue

  • Upload
    vodat

  • View
    212

  • Download
    0

Embed Size (px)

Citation preview

Page 1: Carol A. Martinson 5953 Emerson Avenue South Minneapolis, MN …tli.umn.edu/sites/tli.umn.edu/files/carol-martinson-cv.pdf ·  · 2015-12-23Carol A. Martinson 5953 Emerson Avenue

Carol A. Martinson 5953 Emerson Avenue South

Minneapolis, MN 55419 612-708-9849

Email: [email protected]

CORPORATE SECURITY, ASSET PROTECTION, and RISK MANAGEMENT EXECUTIVE Security executive with multiple industry experience in asset protection and corporate security. Strong track record of achieving results, resolving cases, and developing programs and processes that reduce cost and optimize resources. Reputation for listening and identifying customer needs while balancing business needs with minimizing the company’s risk exposure. Particularly effective at integrating diverse groups, assessing needs, and implementing a plan to develop an effective, cohesive team.

PROFESSIONAL EXPERIENCE

Chief Operating Officer, Accentus-Ludus, LLC Current Accentus-Ludus LLC integrates cutting edge cognitive neuroscience research and concepts into training applications that accelerate learning and inoculate against stress; improving performance and saving lives. Our twenty-three years of field experience (since 1991) in translating neuroscience into applications that save lives has been proven valid on the battlefield, on the street, and in the corporate boardroom. We evaluate, recommend, and implement changes to existing training programs, and create, develop and implement custom training using our accelerated learning and stress inoculation design protocols for those who work under extraordinary stress — including immediate onset threat to life stress. President, Intentional Security Design, Inc. 2012 - Present Founder of Intentional Security Design, a company focused on innovative and unobtrusive security designs that create and sustain a safe and secure environment.

Vice President, Asset Protection, Supervalu, Inc., Minneapolis, MN 2006 – 2013 Developed strategy and team for Supervalu after it acquired several Albertson’s divisions that focused on protecting people, property, product, and information. Team responsible for safety, food safety, loss prevention, business continuity, and corporate security. Multiple years of reduced costs to the business in the following areas: workers compensation and general liability; shrink; organized retail crime losses; business interruptions; and physical security equipment and processes. CORPORATE SECURITY DIRECTOR, Supervalu, Inc., Minneapolis, MN 2005 - 2006 Newly created position put in place to look at security and loss prevention programs and processes across home office, supply chain, and retail food businesses of Supervalu. RISK MANAGEMENT DIRECTOR, Lund Food Holdings, Inc, Minneapolis, MN 2002-2004 Recruited to build a new risk management function to reduce, and/or eliminate loss exposure or actual loss experience in the areas of security, theft & fraud, worker’s compensation and general liability. Provided stores with tools to identify, manage and resolve safety and loss.

Page 2: Carol A. Martinson 5953 Emerson Avenue South Minneapolis, MN …tli.umn.edu/sites/tli.umn.edu/files/carol-martinson-cv.pdf ·  · 2015-12-23Carol A. Martinson 5953 Emerson Avenue

ASSETS PROTECTION MANAGER AND DIRECTOR, Target Corporation, Minneapolis, MN 1993-2002 1993-2002 Operations Director – Target Corporation, 2000-2002 Led a combined headquarters team (22 staff members, $3 million expense budget, and $50 million capital budget) that supported Target, Mervyns, and Marshall Fields operations. Collaborated with property development, store support, audit, merchandising, and IT functions. Regional Manager and Field Director – Target Stores, 1998-2000 Directed a store-based team in one region and then 500 stores in seven regions with an operating budget of $80 million; Area covered the western half of the company’s operations, 60% of the sales volume of the company ($15 billion), and the majority of high-risk stores.

Operations & Investigations Manager – Target Stores, 1993-1997 Managed headquarters team that supported Target Store field operation, including Systems and Technology (new stores, remodels, and large capital project), Electronic Article Surveillance/Source Tagging, Investigations, Facilities Security, and Distribution Centers. CORPORATE SECURITY, First Bank System (US Bank), Minneapolis, MN 1976-1993

Vice President, Corporate Security, First Bank System (US Bank), Minneapolis, MN, 1984-1993 Developed and managed corporate security function for regional bank holding company comprised of 25 banks, trust, and mortgage companies with over 200 offices in the upper Midwest. Staff of 80 plus contract guard forces in three states. AVP, Security Officer, First Bank Minneapolis, MN, 1976-1984 Managed expansion of bank offices and determination of appropriate security for those offices and new tower completed in 1980 while bank was expanding domestically and internationally.

PROFESSIONAL ASSOCIATIONS AND DESIGNATIONS ASIS International International Security Management Association Twin City Security Partnership (Public/Private Security Organization) International Association of Financial Crimes Investigators Crimestoppers, Inc., MN Food Marketing Institute Retailers Protection Association, MN Bank Administration Institute – Security Commission University of Minnesota – Expert Panel Construction

EDUCATION AND TRAINING

BA, Business Administration and English – Concordia College, Moorhead, MN Course Studies – Criminal Justice, University of Minnesota Seminars and Conferences – Food Marketing Institute, National Retail Federation, International Mass Retailers Association, Bank Administration Institute, ASIS International Feng Shui Master – Wind & Water School of Feng Shui, Minneapolis, MN

Page 3: Carol A. Martinson 5953 Emerson Avenue South Minneapolis, MN …tli.umn.edu/sites/tli.umn.edu/files/carol-martinson-cv.pdf ·  · 2015-12-23Carol A. Martinson 5953 Emerson Avenue

ADDITIONAL ACCOMPLISHMENTS AND AREAS OF EXPERTISE Technical Security Skills

Physical Security Design and purchase of access control, camera surveillance systems, radio systems, alarm systems

Design and purchase of vaults, safes, night depositories, ATMs’ Prototype security systems for retail stores based on risk and volume Replacement program for equipment based on age Secured moves of trust, cash, and safe deposit vault contents.

Alarm Monitoring Developed operating manuals and procedures for central station operation – First Bank Minneapolis Managed and designed alarm central station for financial institution – First Bank System Maximized SVU central station in place by bringing in all 1500 retail locations to the center

Construction Security Pillsbury Center, US Bank Place, Operations Center, multiple branch locations Target Store Prototypes by risk and volume Supervalu store prototypes and merchandise protection fixtures

CPTED ATM, Night Depository concepts Layers of protection concept in design of Target store sites

Executive Protection Developed and implemented a full executive protection team for FBS chair Annual meeting security for key executives and board of directors Loan Officer training in mid-80’s dealing with stressed farm loans

Special Event Security

Aquatennial and Winter Carnival Events Scandinavia Today – Georg Jensen Silver exhibit, heads of state Minneapolis Institute of Arts – Program assistance Labor Issues – Hormel/FBS; BCT 22 and UFCW – LFHI and SVU Protest Groups – Farm issues

Crisis Management/Business Recovery Response to crisis – power, water, investigations, kidnapping, robbery, burglary

Investigations Embezzlement, theft, shoplifting/ORT, bribery, robbery Buyers Developed and rolled out National Investigation Services Team – Target Stores

Employee Screening FBI programs in financial organizations SSN, Criminal backgrounds at Target, Drug Screening; SSN at LFHI

Safety/Risk Management Safety program – OSHA; Work Comp administration Strategic Planning and Implementation

Merger and Acquisition Due Diligence FBS Services – combined First Bank St. Paul and First Bank Minneapolis Security departments to form corporate function for FBS

Central Bank, Colorado National Bank, Rocky Mountain Credit Card Services, Marquette Bank Rick’s Market purchase at LFHI; Mitchell Road Production Plant – LFHI Supervalu and Albertsons acquisition – quadrupled size of retail operation

Combining Diverse Teams FBS – St. Paul, Minneapolis Teams Target Stores – Metro Investigations; National Investigations Team Target Corporation – common assets protection group to support all three companies (Target, Dayton’s, Mervyn’s)

Risk Assessment Processes Guard Study at FBS

Page 4: Carol A. Martinson 5953 Emerson Avenue South Minneapolis, MN …tli.umn.edu/sites/tli.umn.edu/files/carol-martinson-cv.pdf ·  · 2015-12-23Carol A. Martinson 5953 Emerson Avenue

Risk Model for Target Stores – equipment, staff, and budget Consultant with Business Units

Member of crisis management, business recovery team Work with facilities and property teams – FBS, Target, and LFHI

Systems approach that integrates and balances business needs with security needs Data that drives decisions, use of CAP Index for risk determinations Building Relationships, Developing Teams

Internal partnerships with Legal, Audit, Risk Management, Facilities, and Line Units External Liaison with law enforcement and other security functions

Member and officer of ASIS – local and national Member of IAFCI Member of ISMA; chair of Diversity Committee Member of BAI Security Commission Board of Directors – Crimestoppers, Inc. – Minnesota Speaker - BAI, IMRA, ASIS

Selection and development of staff (assessments, coaching, mentor) University of Minnesota – Search Committee for Public Safety Director

Development and delivery of training for security team and other employees First formal training for FBS Guards and Control Center Security training for employees, e.g., personal safety, robbery training, fraud prevention, emergency

procedures (FBS, Target, LFHI) Position based training for all security positions across Target Common operations directives for Target, Dayton’s, and Mervyn’s that lead to common training Common policies and directives for 11 divisions across SVU Management and Communications

Business/Financial Models for Resource Allocation Guard Study at FBS Risk Level methodology for regions, districts, and stores at Target Risk level assignments to LFHI sites Risk Level process put in place for all SVU divisions

Continuous Improvement Culture Employee Feedback processes that involved all members of the department resulting in recognition of perfect attendance, changes in how promotions occurred, assessments, etc. McKinsey Activity Value Analysis (AVA) process resulting in budget reductions of 20% - FBS Member of SVU team that worked with Mercer, IBM, and Alix Partners on improving efficiencies and reducing costs

P & L Responsibility Corporate responsibility for FBS – 24/7 Operation in three cities Target - $80 million expense budget for West Field Director positions; 3500 employees (Seven regions, 54

districts, and 60% of the sales and store base of Target); Capital budget of $50 million for new stores, retrofit and remodel programs SVU - $15 million direct budget for safety, loss prevention, and corporate security

Media Media Training

Interviews with written and electronic press – latest was the success with capturing “The Rolaids Robber” at LFHI in 2003

Appropriate, timely communication of incidents to management and staff for prevention actions