Caring for the Caregiver Moving from compassion fatigue to compassion satisfaction: Building workplace

  • View
    1

  • Download
    0

Embed Size (px)

Text of Caring for the Caregiver Moving from compassion fatigue to compassion satisfaction: Building...

  • Caring for the Caregiver Rachel Hammerton

    Masters in Self Care, Caregiver at Spark Lifecare

    Allison Carroll Director of Culture, Spark Lifecare

    Zack Riley Care Partner, Spark Lifecare

  • Informal/Family Caregivers

    • 8,000,000+ people in Canada provide care to a friend or loved one • 550,000 of these provide care to someone struggling with a mental illness or a physical limitation

    • 71% of family caregivers provide care with more than 2 tasks • 9/10 informal caregivers provide emotional support • 49% of informal caregivers with kids under the age of 18 reported that caregiving duties impeded the time they spend with their kids • The more intense the care provided, the more stress levels and physical and emotional health levels decline

  • Professional Caregivers

    • They are: • Empathetic • Compassionate • Able to portray professionalism • Able to avoid becoming overly emotionally involved with clients

  • Professional Caregivers

    • 21-67% of mental health workers experience burnout • Often, caregivers are rewarded for measurable outcomes, efficiency, and techniques with clients • Organizations are often motivated by being cost effective and efficient • High turnover rates among the profession • Role ambiguity and confusion can lead to burnout • Human health, welfare, and social care have been shown to top charts in the most stress-out occupational sectors

  • Burnout

  • The Statistics:

    • National Alliance of Caregiving - 72% of family caregivers report not going to the doctor as often as they should and 55% skip doctor appointments for themselves.

    • Statistics Canada: Nearly 3 in 10 people are family caregivers (2012).

    • Statistics Canada: nearly half of Canadians aged 15 years and older (46%) or 13 million Canadians had provided some type of care to a family member or friend with a long-term health condition, disability or aging needs in 2012.

  • Signs of Burnout

    • Feeling overwhelmed / constant worry • Feeling fatigued • Too little/too much sleep (patterns change) • Weight loss/gain • More easily irritable • Losing interest in hobbies • Physical pain/problems

  • How to avoid burnout

    • Set realistic goals • Set personal health goals • Focus on what you can provide • See your doctor • Stay connected and make new connections!

  • Compassion Fatigue/Secondary Trauma

  • Is It All Bad?

    • No! • Compassion satisfaction is the positive feelings that arise from helping others • It is a major part of our profession and is related to our professional quality of life • How does it help? • Increases motivation, interest, and attitudes towards work • Provide a sense of accomplishment • Reduces the effects of burnout • Gives greater hope for positive client outcomes and feelings of personal value

  • ProQoL

    Burnout • The higher the score, the higher the risk of burnout • What you can do • Talk to employer or spouse • Seek professional help

    And my Burnout level is:

    Low

    Average

    High

  • ProQoL

    Secondary Traumatic Stress • Second-hand exposure to traumatic or stressful events • What you can do: • Identify the fears/source of the PTSD symptoms • Reach out to employer • Counselling

    And my Secondary Traumatic Stress level is:

    Low

    Average

    High

  • ProQoL

    Compassion Satisfaction • The higher the score, the better! • Being able to find pleasure from helping others • What can you do if you have a low score • Find ways to ignite your inner spark • Find meaning in other areas of your life • Identify specifically what is missing to make you joyful

    And my Compassion Satisfaction level is:

    Low

    Average

    High

  • Buzzword: Self-care

    • One of 2018’s biggest trends • In a Western culture, perfectionism, busyness, and productivity are highly valued and desired • Self-care is our attempt to changing societal standards

    • While many people recognize it’s value, people are not good at implementing it into their own lives • Particularly caregivers!

  • Why Self-Care?

    • To have to focus and heal our own wounds before we can do so for others • To provide better services for clients

    • Self-care is able to protect against burnout and its negative impacts to clients • To create a balance between the personal and professional lives • It is the oxygen mask to our profession

    • We have to provide for ourselves before we are able to provide for others • Not only does it help alleviate stress, but it can also improve areas such as self-compassion, decrease distress, and increase overall life satisfaction • It is an act of self-love

    • Self-awareness + self-care = self-love

  • What Exactly Is Self-Care?

    • It’s more than a “treat yo’ self” mentality and a bubble bath on a Friday night • It’s looking at who you were before the job • To help separate work and personal and create a balance

    • Allows you to reconnect with yourself

  • What Exactly is Self-Care?

    • It is • Purposeful and proactive • Individualized and intentional • By the self and for the self

    • It’s NOT • Selfish • A sign of weakness • A one-and-done event

  • Self-Care Wheel

  • Self-Care Wheel

  • Self-Care Wheel

  • Self-Care Wheel

  • Self-Care Wheel

  • Self-Care Wheel

  • Self-Care Wheel

  • Self-Care Wheel

  • How Do I Start?

    • Self-exploration • What do I like? • Where do I find meaning? • Who was I before the job?

    • First step • Find non-negotiable self-care time in your schedule • Block it off!

  • Developing a Self-Care Plan

    Step 1: Self-Evaluate

    • What do you do currently to alleviate stress? • What positive skills do you use? • What negative skills do you use?

  • Developing a Self-Care Plan

    Step 2: What do you need?

    Daily: What are things that you can integrate into your daily routine that fulfill your self-care needs? • Physically • Mentally • Emotionally • Spiritually

  • Developing a Self-Care Plan

    Step 2: What do you need?

    Emergency: When you are in a crisis situation, what can you do/avoid doing to help? • What helps you stay calm/what tends to make you feel more anxious? • What should you say to yourself in crisis/what shouldn’t you say to yourself? • What helps you to stay positive and what brings your mood down? • What methods/people help you get through crises and what methods/people makes crises more difficult?

  • Developing a Self-Care Plan

    Step 3: Barriers and Areas for Improvement

    • What are you currently doing for self-care? • What is helping you to feel better? • What is not helping you feel better?

  • Developing a Self-Care Plan

    Step 3: Barriers and Areas for Improvement

    • What stands in between you and your self-care? • How can you handle those barriers?

    Remember – it’s integrating, not adding!

  • Developing a Self-Care Plan

    Step 3: Barriers and Areas for Improvement

    • Replace your negative coping skills with positive ones • Start small – think of one or two and come up with viable alternatives to destress

  • Developing a Self-Care Plan

    Step 4: Putting it all Together Daily Self-Care Plan

    Physical Mental Emotional Spiritual

    Top 3 Positive Coping Strategies

    Emergency Self-Care Plan

    Helpful (To Do) Harmful (To Avoid)

    Top 5 Top 5

  • What do the pros do?

    Mike McMahon Director, Canadian Mental Health Association, Oxford County

    Shafik Sunderani Psychotherapist in Corrections, Government of Canada

  • What do the pros do?

    Chantal vonSchoenberg Doctorate in Physiotherapy

    Suzanne McKenna Health Professional

  • Importance of Hobbies

    • immerse yourself in something just for you • “I’m too busy” - has become a badge of honour • helps you become more efficient with your time

  • Benefits of Hobbies

    • Fosters new social connections • connect with like minded individuals • meet new people you otherwise wouldn’t • social connection leads to happiness • Ex. Book club, knitting club, social media community

  • Benefits of Hobbies

    • Help you cope with stress • Add layers to your identity. You are not ‘just’ a mom/dad. You are not ‘just’ an employee. You are an artist. A writer. A contributor to society • “A blow to one aspect of your identity is less damaging” • Turn off your brain and quiet your thoughts • Shift in perspective

  • Theory of Flow - Mihaly Csikszentmihaly

    • active leisure vs passive leisure • lose yourself in a sport, an activity • time flies and you are fully immersed