Careers at NetSuiteblogs.ubc.ca/courseblogcl_ubc_comm_391_101_2014w1... · ERP: On Premise vs. Cloud Two-Tier ERP Success in the Cloud Careers at NetSuite Security and Compliance

University of British Columbia - NetSuite

Why NetSuite

Who is NetSuite?

MarketOutgrowing Fragmented SoftwareERP: On Premise vs. CloudTwo-Tier ERP

Success in the Cloud

Careers at NetSuite

Security and Compliance

NetSuite Platform

The Undisputed Cloud ERP Leader

NetSuite is the most successful ERP suite SaaS provider operating in terms of active customers, international presence and functionality offered across the product.

June 2011© NetSuite Inc. 2012 Confidential

NetSuite: World’s #1 Cloud ERP

World’s most deployed cloud ERP

Used by 20,000+ organizations

Fastest growing top 10 ERP

Used across 100+ countries

Top 10 Cloud Companies to Watch

Founded 1998

Publicly traded on NYSE: “N”

Offices in 10 countries

3000+ employees

$414.5M+ revenue FY13

#1 Cloud ERP Suite Industry Recognition

Background Performance

Best Financial Management

Best Relationship Mgt.Best Business Software

Best Cloud Platform

Fastest Growing Top 10 FMS Vendor

3rd Year Running

© NetSuite Inc. 2012 Confidential

Hundreds of Public Companies Run on NetSuite


Gartner: NetSuite is Fastest Growing FMS Vendor Worldwide for 2012

SAPTotvsOracleEpicorMicrosoftSageNetSuite

-3%-2%-1%4%4%

9%

49%

Top 15 WW FMS Vendors: 2012 Revenue Growth %

• NetSuite is the only pure Cloud vendor in Top 15• NetSuite is #12 overall by market share • All NetSuite growth is organic

Market Share: All Software Markets, Worldwide, 2012, Published April 2013Chart created by NetSuite based on Gartner Market Share Note© NetSuite Inc. 2013

The Typical Way One System for Running a Business

CEO CFO

Sales Rep/

Manager

Support Manager

EcommerceManager

Shipping

Manager

Customers

Vendors Partners

ECOMMERCE

CRM+

FINANCIALS

PSASINGLE DATASOURCE

SINGLE DATASOURCE

SINGLE DATASOURCE

The NetSuite Cloud ERP Solution


Beyond Traditional CRM


Advanced Forecasting

Product CatalogService Catalog

Integrated Quotes/ProposalsDocument ManagementDocument Publishing

Integrated Order MgmtBookings DashboardIncentive Management

Customer PortalProject TrackingTime & Expense

Upsell/Cross-sell

Website HostingSearch Engine

OptimizationWebsite AnalyticsOnline Catalog

Lead DashboardIntranet Sales &

Marketing ToolsMass E-Mail

Group CalendaringResource Availability

+

Lead

Prospect

Qualify

MeetQuote

Order

Service Delivery

Repurchase

Suspect

+

+

+

+ +

+

+

+

360 View of the Customers Why NetSuite

Who is NetSuite?

ERP, On Premise vs. Cloud

Why NetSuite for Two-Tier


EXORBITANT COST

$17M

$12.6M

LENGTHY TIME-TO-VALUE

Up to10 Years!

The Reality of Global On-Premise ERP

INFLEXIBLE

VERSION LOCKED


Delivering Cost Efficiency and Rapid ROI for the Enterprise

Slashes IT CostsReduces Implementation Costs

Proven Results

150%+and 6 month

payback*Nucleus Research* Based on Nucleus Customer Case Study

$2B business standardizes on NetSuite OneWorld

70% lower implementation costs than Oracle

$100 MM business switches from SAP

Saving $15 MM in ITcosts over 5 years

50-65% IT staff efficiency savings

20-50% Faster financial close time

50%+ Quote to cash acceleration

ROI


Drivers for Cloud Computing

15

EMEA+ Asia:Total Cost of Ownership

North America:Ease of Deployment

Derived from Gartner: Forecast: Software as a Service, All Regions,2010-2015, 1H12 Update


… vary by the region…top two reasons:

Why NetSuite

Who is NetSuite?

ERP On Premise vs. Cloud



Typical Global Environment

HQ

Australia

Japan

Canada US

Not connected to HQ

Middle East

Europe

GP

HomeGrown

HomeGrown


As a result…

18

Dispersed cross functional business processes

Expensive and difficult to maintain infrastructure

Difficult to keep up with ever shiftingcompliance requirements

Lack of business agility

Stifles innovation


NetSuite Two –Tier Global Environment

HQ

Global Operations

Australia

Japan

Europe USCanada

Middle East


OR

20

Customers leveraging NetSuite Two-Tier Approach (partial list)


Benefits - NetSuite Two-Tier

NetSuite-centered Two-Tier strategy

Rapid, predictable implementation

Instant consolidation at subsidiary level

Standardized financial reporting and compliance

Minimize need for IT Infrastructure and eliminate expensive upgrades


Why NetSuite:

Your last ever ERP upgrade

Deploys in months not years

Modern, evolving, flexible

Dramatically lower IT cost

ERP Deployment the Old Way

take longer than expected61%

$5.5M average project size

74% exceed budget

48% realize benefits


Why NetSuite

Who is NetSuite?

The ERP Challenge



Australia

Korea

Netherlands

New Zealand

Thailand

Israel

South Africa

Turkey

Emirates

Argentina

Chile

Colombia

Mexico

Peru

Uruguay

Japan

Hong Kong

India

Malaysia

Philippines

Singapore

Taiwan

Austria

Switzerland

5 Countries in 6 Weeks, 26 Countries in 3 Months,49 Countries by Year End 2011

Deployment the NetSuite Way:


Provides Enterprise Class Infrastructure for Every Sub

99.5% uptime SLC

99.97% average uptime

4BN+ customer requests/month

2.2M+ unique logins per quarter

20 minutes maintenance per week

SSAE 16 Type II & ISAE 3402

Audit Completed, PCI DSS, DR

2 automated upgrades per year

2 synchronized data centers

Powered byEnterprise Cloud

Infrastructure


Netsuite in the Cloud….Data Centers

28


NetSuite operates geographically separated data centers (DC) hosted by leading collocation provider.

Redundancy: multiple, redundant systems online to automatically assume processing should something fail

Operation Security: Guarded premises, biometrics, continuous monitoring, only NS employee in cages

Business Continuity - Disaster Recovery

The DC provide data mirroring, disaster recovery and failover capabilities should a DC become non-operational.

Disaster Recovery: Data in the primary is replicated in the secondary. In the event that the primary fails, operations resume in the secondary.

Each DC has enough capacity for both

Netsuite’s SLA….Uptime Transparency

30

(SLC) states our monthlyuptime must be 99.50%or greater.

Operation’s team goalof 99.995% uptimeper month

Security & Compliance

A peek at NetSuite Security model…

Operational(Data Centre)

Separation of Duties

Physical Access

Guarded Premises

Continuous Monitoring

Auditing

Application(Netsuite)Users & Password

Role Level Access

IP Restrictions

Password Policies

SSAE-16, PCI Compliance, ISO 27000


Governance, Security, & Compliance Key Certifications

33

Control Environment

– SSAE 16 SOC1 & ISAE 3402

– Supersedes SAS-70 Type II

Payment Card Industry Data Security Standard (PCI DSS – Level 1 Provider)

U.S Department of Commerce U.S-EU Safe Harbor Compliant

ISO 27000 -27001 Certification & 27002 Process © NetSuite 2014

Governance, Security, & ComplianceSophisticated Security Procedures

34

Executive Oversight

Dedicated Security Team –100% CISSP-certified

Third party scans & penetration tests(per PCI requirements)

Role-based application security

© NetSuite 2014

Governance, Security, & ComplianceSophisticated Security Procedures

35© NetSuite 2014

Continuous Security MonitoringNetSuite employs numerous intrusion detection systems (IDS)

Comprehensive audit trails and logging for review & forensic analysis

Datacenter Security- Fully Guarded Premises- Managed Physical Access- Complete Segregation of duties

NetSuite Platform

Single Unified Data Model

Definitions

Configuration

− Any functional additions to the core Suite of products within NetSuite

that only require point-and-click by a user with business process

understanding. Examples include SuiteBuilder, SuiteAnalytics,

SuiteBundler and SuiteFlow

Customization

− Any net new functionality additions to the core Suite of products within

NetSuite that requires technical knowledge of development with

SuiteScript (JavaScript based API) and SuiteTalk (SOAP API)

Complete Customization

Graphical customization

Workflow management

Web services

Open scripting

Analytics

Lifecycle management

IaaS

SaaS

PaaS

SuiteCloud Platform

• Real-time business intelligence

• Dashboards

• Integrate with legacy and 3rd party applications

• SOAP standard Web Services

• Automated distribution• Service-as-Software

release platform

• Javascript-based API • Ability to build new

applications, processes and business rules

• Graphical Business Process automation

• Point-and-click configuration

• Custom Fields, Records• Personalize roles,

dashboard, Centers

Graphical Configuration

Workflow Engine

Business Intelligence

Application Development

Web Services

Application Packaging and Distribution

Careers – Your Future

Career Opportunities

41

Undergrads:− Business Development Representative

− Implementation Analyst – Consulting

− Development – Software Engineer,ProductManagement, Quality Assurance

Graduate Level− Development (San Mateo)

− Professional Service (Most offices)


Ready to make your mark?Care about results, passion for helping others

Grow on the job, Make an impact every day

Change the way companies are doing business –anywhere

Those that stand out.


Documents

Careers at NetSuiteblogs.ubc.ca/courseblogcl_ubc_comm_391_101_2014w1... · ERP: On Premise vs. Cloud Two-Tier ERP Success in the Cloud Careers at NetSuite Security and Compliance