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www.bluemountains.edu.au Career Pyramids Australia and New Zealand

Career Pyramids - International Hotel Management School · Career Facts Graduated: 1993 Age ... five-star hotels in Sydney and asked their HR representatives about hotel ... and Senior

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www.bluemountains.edu.au

CareerPyramids

Australia and New Zealand

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Graduated: 1993Age at Graduation: 25Sex: MaleCountries worked in: Australia, Britian, GermanyAdv. Dip. Hosp. Mgt.

City Career Path: Sydney > London > Wiesbaden > Sydney > Central West NSW > Berlin

General Manager Adina Apartment Hotel, Checkpoint Charlie Berlin, Germany 2007- present

General Manager Burrawang West Station, Central West NSW, Australia 1.5 years

MICE ExecutiveOrient Express Hotels, Australia 3 years

Business Development Executive Intercontinental Hotel Group properties, Sydney, Australia 4 years

Sales Executive Radisson Schwarzer Bock Hotel, Wiesbaden, Germany2 years

Night ManagerAthenaeum Hotel, London UK2 years

Career launch

Australian

Years since graduation18

Countries worked in3

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General Manager Ibis Wellington, New Zealand 2007- present

General Manager Formule 1, Auckland, New Zealand 1.5 years

Executive Assistant Manager Novotel Ellerslie, Auckland 1 year

Executive Assistant Manager Novotel Hotels, Melbourne, Australia 4 years

Accor National Management Trainee Program Australia2 years

Restaurant Supervisor Mercure, Sydney, Australia2 years

Career launch

Career Facts

Graduated: 1998Age at Graduation: 20Sex: MaleCountries worked in: Australia, New ZealandAdv. Dip. Hosp. Mgt.

City Career Path: Sydney > Melbourne > Auckland > Wellington

Australian

Years since graduation13

Countries worked in2

Student Industry PlacementsStamford, Sydney, Australia: F&B Team Leader; Night Auditor

Nathan Frost

Why did you choose BMIHMS for your studies?The main reason was the combination of the theory side of things and the practical side of things, and the culmination of doing the physical placement for 6 months in the industry. The other school was one at Manly and you could go to university and do a course at university. I think the options that were available really fit in with BM. There was so much practical experience to be gained as well as the theory experience.

From Guest Service Officer to Director of RoomsI graduated in August 2001. I returned to New Delhi and started at the Taj Hotel New Delhi as a receptionist. I worked there for about 10 months; then opportunities opened up at the Hyatt in Dubai, which was conducting interviews in New Delhi. There were about a hundred individuals being interviewed at the time, and only a few of us were selected – two of whom were from the School.

I joined the Grand Hyatt Dubai in 2003 as a Guest Service Officer. It was a massive property with 674 rooms and 196 apartments. I progressed with every year, becoming a Supervisor, an Assistant Manager, an Assistant Front Office Manager and the Front Office Manager respectively. In December 2009 I moved to the Grand Hyatt in Muscat, Oman, as the Director of Rooms. I’m very happy with the company so far, thanks to its corporate policies and structures, and its commitment to promoting from within; there is a very strong focus on developing people. I’m enjoying the role and Muscat is a beautiful place. There are about five or six BMIHMS alumni in Dubai and Oman and I’m in touch with them more or less.

Nathan Frost General Manager, Ibis Wellington

Leveraged graduate recruitment programs

at employers

• Worked an all areas of hotels

• Has been moved and promoted throughout

his career

• Sees education as being able to have access

to the industry

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Director of Venues Staging Connections, Sydney, Australia 2008- present

Regional Director of Venues Staging Connections, Sydney, Australia 1 year

Director of Sales - Asia Sydney Convention and Exhibition Centre, Australia 4 years

Sales Development Manager - International Sydney Convention and Exhibition Centre, Australia 3 years

Convention Operations Manager Sydney Convention and Exhibition Centre, Australia3 years

Front Office Manager The Grace Hotel, Sydney, Australia2 years

Career launch

Career Facts

Graduated: 1998Age at Graduation: 21Sex: MaleCountries worked in: AustraliaAdv. Dip. Hosp. Mgt.

City Career Path: Sydney

Australian

Years since graduation18

Countries worked in2

Student industry placementsHilton Sydney Airport and Rydges, North Sydney, Australia

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Regional Sales Manager - Pacific Marina Bay Sands / The Venetian Macao Resort Hotel, Singapore 2010- present

Associate Director of Sales - International Hyatt Hotels Corporation, Dubai, UAE 1 year 1 month

Events Manager One and Only Maldives, Maldives 1 year 9 months

Sales Manager – MICE & Leisure Angsana Hotel and Suites, Dubai, UAE 7 months

Business Development Executive - MICE Madinat Jumeirah, Dubai, UAE1 year 1 month

VIP Guest Coordinator Langham Hotel, London UK1 year

Career launch

Career Facts

Graduated: 2006Age at Graduation: 21Sex: FemaleCountries worked in: Maldives, Singapore, UAE, United KingdomBComm (Hosp)

City Career Path: Maldives >London> Dubai> Marina Bay

Australian

Years since graduation6

Countries worked in4

Student industry placementsShangri-la, London, UK and Langham Hotel, London, UK.

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Graduated: 1993Age at Graduation: 24Sex: MaleCountry worked in: AustraliaDip Hosp Mgt

City Career Path: Kosciuszko >Sydney> Hunter Valley

Australian

General Manager – Accommodation, Food and Beverage Tower Estate, Hunter Valley, Australia 2009 - present

CEO Doltone House Group, Sydney, Australia

1 year

Director Breitcorp, Sydney, Australia 11 years 10 months

Food and Beverage Manager Thredbo Lodge, Kosciuszko, Australia 2 years

Career launch

Years since graduation19

Student industry placementsRestaurant Manager, Novotel Lake Crackenback Resort

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General Manager – Victoria & Tasmania AHS Hospitality, Melbourne, Australia 2007- present

General Manager Toga Hospitality, Australia

3 years

Various Positions SPHC, Australia 6 years

Trainee SPHC, Australia 1 year

Career launch

Career Facts

Graduated: 1995Age at Graduation: 23Sex: MaleCountry worked in: AustraliaDip Hosp Mgt

City Career Path: Sydney> Melbourne

Australian

Years since graduation19

Countries worked in1

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Graduated: 1995Age at Graduation: 21Sex: MaleCountries worked in: Maldives, Singapore, UAE, United KingdomAdv. Dip Hosp Mgt

City Career Path: Sydney >Melbourne> Hongqiao> Waikiki

Australian

Years since graduation16

Countries worked in3

Executive Consultant AVANA Talent, Sydney, Australia 2012 – present

General Manager Mansion Hotel and Spa, Melbourne, Australia 1 year

General Manager Shanghai Marriott Hotel, Hongqiao, China1 year 6 months

Resident Manager Marriott Waikiki Beach Resort and Spa, Waikiki, USA 1 year 7 months

General Manager Positions Peppers Retreats and Resorts, Australia6 years 11 months

Business Development ManagerPeppers Retreats and Resorts, Sydney and Melbourne, Australia 4 years 10 months

Career launch

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Director of Catering and Convention Sheraton on the Park, Sydney, Australia 2009- present

Senior Events Executive Sheraton on the Park, Sydney, Australia

1 year

Convention Events Manager Sheraton on the Park, Sydney, Australia 1 year

Management Traineeship Celtic Manor Resort, Wales, UK 2 years

Career launch

Career Facts

Graduated: 2004Age at Graduation: 22Sex: FemaleCountry worked in: Australia, United KingdomDBComm (Hosp)

City Career Path: Sydney> Isle of Wight> Newport, UK

Australian

Years since graduation8

Countries worked in2

Student industry placementsSeaview Hotel, Isle of Wight, UK

“ You need to be passionate about hospitality, but you need to put yoursel in the right position by gaining the right education.” Janelle Harvey

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Recruitment and Training Manager Four Points by Sheraton, Sydney, Australia 2011- present

Human Resources Executive Sydney Harbour Marriott and Courtyard by Marriott, Sydney 4 months

Human Resources Officer Courtyard by Marriott, Sydney, Australia 1 year 10 months

Executive Graduate Sydney Harbour Marriott, Sydney, Australia 1 year 5 months

Career launch

Career Facts

Graduated: 2007Age at Graduation: 22Sex: FemaleCountry worked in: AustraliaBBus (Hotel Mgt)

City Career Path: Sydney

Australian

Years since graduation5

Student industry placementsW Hotel, Sydney; Sebel Resort Noosa, Australia

Mandy Posetti

BMIHMS ticks all the boxesThe principle reason why I chose BMIHMS was its excellent reputation, both academically and within the hospitality industry. I visited several five-star hotels in Sydney and asked their HR representatives about hotel schools; BMIHMS seemed to be the most highly regarded. I also had to convince my parents that it was a good idea to invest in my future career in hospitality, so I could gain a formal education. I wanted to know that I would be studying at a college with a strong reputation among potential employers; and my parents needed to know that they were making a sound investment. BMIHMS ticked all the boxes.

Surprise yourself – become an award-winning studentOn the academic front, I was thrilled to win two awards at the BMIHMS graduation ceremony. I had worked hard, but a lot of my work was done behind the scenes, so it was wonderful to have that recognition. I’d never seen myself as an award-winning student; at high school I had never been the ‘high distinction’ student – hence my reluctance to do academic study after school! – but I tried hard and I achieved a lot in the practical classes.

I still have quite a few friends from the School. We’re probably not the world’s best at keeping in touch because of our conflicting schedules, but we’re always talking. For me that’s one of the most important aspects of the School: your friends go on to work in the same industry. It’s great to have those bonds, not just for the friendships, but also to bounce ideas off each other and come up with solutions together; sometimes you want objective advice from someone who’s not involved, but who you can trust.

Mandy Posetti Director of Rooms, Grand Hyatt, Muscat, Oman

Mandy graduated from BMIHMS in 2007 having

already identified that she had a passion

for Human Resources. She joined Marriott

International, a leading worldwide hospitality

company, shortly afterwards and has developed

her HR skills through a graduate trainee program

and Senior Human Resources roles.

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General Manager InterContinental Singapore, Singapore 2011– present

Hotel Manager – Hotels and Residences InterContinental Asiana, Saigon, Vietnam 1 year 9 months Regional Director, Revenue Management

InterContinental Hotels Group, Sydney, Australia 2 years 3 months

Area Director, Sales and Marketing Holiday Inn and Crowne Plaza Hotels, Darwin, Australia 2 years

Rooms Division Manager Six Continents Hotel Group, Holiday Inns, Melbourne, Australia 1 year

Corporate TraineeshipRydges Hotels and Resorts, Australia and New Zealand 6 years

Career launch

City Career Path: Sydney > Auckland > Melbourne> Darwin> Saigon> Singapore

Australian

Years since graduation16

Countries worked in6

Student industry placementsAyers Rock Resort and Ramada Great Barrier Reef, Australia

Career Facts

Graduated: 1996Age at Graduation: 22Sex: FemaleCountries worked in: Australia, New Zealand, , Singapore, VietnamAdv. Dip Hosp Mgt

“ In this industry, the broader your experience, the more options you have”Tash Tobias

Get the balance right at BMIHMS When I started, back in 1994, there weren’t many hospitality schools to choose from in Australia – perhaps three or four. While they all had different strengths and subject specialisations, I felt the academic/practical balance at BMIHMS was right for me; added to which, it had a very good reputation.

Gain insights into how the industry worksBeing a BMIHMS student represented an incredible period of my life; the education and the people I met have shaped me considerably. Both my industrial placements were great experiences. For the first one I worked at Ayers Rock, Uluru; there were 11 of us from BMIHMS that went out together and learned lots while having fun. My second placement was at the Ramada Palm Cove Great Barrier Reef Resort, which was a completely different environment from the Red Centre.

Living in the School and running it like a hotel gave me a tremendous insight into how things work. The combination of the industry placement and the academic study – which takes place in the simulated hotel - is fantastic.

Graduates today might want to move straight into management roles – there’s nothing wrong with ambition - but if you can gain an appreciation of what it’s like to do the really hard jobs before becoming a manager, it is hugely beneficial for your career.

Tash Tobias Director of Rooms, Grand Hyatt, Muscat, Oman

Tash graduated in 1997 and has specialised in

Revenue Management and Sales and Marketing,

on her journey to General Manager. She has 15

years of experience in the hospitality industry,

working in Australia, New Zealand, Vietnam and

Singapore in a range of hotels and resorts. Tash is

also a mother of two.

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Regional General Manager Vic/Tas Accor Hotels, Melbourne, Australia 2008- present

Regional General Manager SA/NT Accor Hotels, Adelaide, Australia 1 year

General Manager Novotel, Barossa Valley, Australia 1 year

Executive Assistant Manager Sydney Olympic Park Hotels, Sydney, Australia 3 years

Career launch

Career Facts

Graduated: 1994Age at Graduation: 22Sex: FemaleCountry worked in: AustraliaAdv. Dip Hosp Mgt

City Career Path: Sydney > Barossa Valley > Adelaide > Melbourne

Australian

Years since graduation17

Countries worked in1

Student industry placementsRest Hotel, Sydney, Country Comfort Sydney, Australia

New Zealander

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Director of Rooms W Doha Hotel and Residences, W Doha, Qatar 2008- present

Front Office Manager (secondment) The Westin, Sohna Gurgaon, India 1 year

Pre-opening Team Maldives Hotel Maldives 3 months

Front Office Manager Hotel, Sydney, Australia 1 year 6 months

Head Receptionist Private hotel, London, UK2 years

Career launch

City Career Path: London> Sydney> London > Maldives> Sohna Gurgaon> Doha

Career Facts

Graduated: 1997Age at Graduation: 22Sex: MaleCountries worked in: Australia, Britian, India, Maldives, QuatarAdv. Dip Hosp Mgt

Years since graduation14

Countries worked in5

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General Manager Peninsula Hotel, Manila, Philippines 2011– present

Hotel Manager Peninsula Hotel, New York, USA 7 months Hotel Manager

Four Seasons, Prague, Czech Republic 3 years

Consultant Director of Rooms Four Seasons Chinzan-So, Tokyo, Japan 2 year 6 months

Front Office Manager Four Seasons Dublin, Dublin, UK1 year 11 months

Assistant Director of HousekeepingSheraton Mirage, Port Douglas, Australia 2 years

Career launch

Career Facts

Graduated: 1993Age at Graduation: 25Sex: FemaleCountries worked in: Australia, Czech Republic, Japan, UAE, United Kingdom, United StatesAdv. Dip Hosp Mgt

City Career Path: Port Douglas > Dublin> Tokyo> Prague> New York> Manila

Australian

Years since graduation19

Countries worked in6

Student industry placementsSheraton Grande Tokyo, Japan; Sheraton Mirage, Port Douglas, Australia

Put BMIHMS on your wish listI had an initial wish list when I was looking for a hospitality school: a course that would not take many years to complete, since I was a mature-age student; a school that had affiliations with a Swiss hospitality institution; an environment that simulated the hotel situation, to provide insights into the real; a balance between theoretical and practical studies; and a private education, where I felt I would be treated as a person and not merely a number.

I had looked into a few other hospitality management courses at universities, but I was not convinced. Then one day I came across a newspaper advertisement about BMIHMS and I knew immediately it was the right place for me.

You decide which path you want to takeNot everyone wants to be a General Manager; it is important to work out what you want to do. In order to understand fully the role of General Manager, it is best to gain as much diverse experience as possible; but if becoming a specialist is your aim, it is not as necessary to move around the globe. It is up to you to decide which path you want to take – but whether you are a specialist or a generalist, it is an industry that demands a lot and it takes drive, dedication and most importantly passion to deliver the very best guest experiences possible.

As a leader you have to take care of everybody, and to continually evolve the business by adjusting the sails to the wind. Most importantly you have to love what you do as bringing fun to the job always brings out the best in your people.

Sonja Vodusek General Manager, Peninsula Hotel, Philippines

Sonja is originally from Yarrawonga in Victoria,

Australia – but she calls the world her home.

Sonja graduated from BMIHMS in 1994 and,

thanks to her passion for the hospitality industry,

she has lived and worked in Japan, Ireland, USA,

Czech Republic and now the Philippines.