Career portfolio for bernice henningsen

CAREER PORTFOLIO

FOR

BERNICE HENNINGSEN

COVER LETTER

July 23, 2014

Gateway Presbyterian Church

The Dalles, OR. 97058

Dear Hiring Manager,

I learned about the Treasurer/Administrator position through the newspaper. I believe I am amply qualified

for this position and would be an asset to the church. I am currently working under Mary Martin in Student

Services at Columbia Gorge Community College for the summer session for one of my class requirements.

As a business owner and manager for 12 years, honesty, integrity and respect for my customers was my

commitment. I understand what makes an effective employee. Not only did I have employees, but I had to be

my own best employee. If I didn’t know how to do something, I had to learn it myself. Owning a business

requires being able to multitask and solve problems. I was the bookkeeper, administrative assistant,

marketing and advertising manager as well as helping promote the other business in the community. I taught

myself to use Microsoft Word, Publisher and Excel and returned to college to further my knowledge. I have

excelled in my classes through proactive learning and self-discipline. My classes included all aspects of basic

accounting including payroll. The administrative assistant classes included Access and advanced classes in

Microsoft Word and Excel. I will finish my degree requirements with online classes in Human Resource

management and Dreamweaver classes in September.

Reliability, adaptability and creative thinking are mandatory requirements for any business owner or

effective employee I excel in jobs that keep me busy and engaged. I have appeared on camera for an online

quilt show, project managed building my own log home and up until the last two years, owned and operated

a successful main street business in a small tourist town. All requiring the ability to think for myself learn

quickly and take chances when necessary. Providing customer service beyond expectations is a pleasure for

me. I have left my comfort zone more times than I can count and I have learned to be flexible to get things

done.

This position is a chance to use all my skills efficiently, while continuously seeking professional

improvement. As a travel professional for 9 years, administrative assistant duties were part of the required

skills to effectively do my job. I worked for both private and corporate travel departments serving as the

travel department manager of my last position at FMC Corp in Santa Clara, California.

I look forward to meeting you. I’m excited at the prospect of working for Gateway Presbyterian Church. I

value what the church does and look forward to being a part of a wonderful community resource. I hope to

hear from you soon.

Sincerely,

Bernice (Bunny) Henningsen

RESUME

Bernice Henningsen

1318 Lewis St., The Dalles, OR 97058

Home: 541-296-5987 Cell: 209-352-1236

[email protected]

Summary A committed and motivated administrative assistant with exceptional

customer service, strong computer and problem solving skills. A strong work ethic, strong organization skills, professional demeanor and great initiative are a requirement for any business owner. My twelve years’

experience as business owner and nine years as a corporate travel consultant have provided me with the tools needed to excel in this position. As a business owner it is necessary to have the ability to manage

multiple tasks and handle any situation. My work experience and current college education make me the perfect candidate for this position.

Education Columbia Gorge Community College

The Dalles, OR, USA2013 Study emphasis: Accounting and Administrative Assistant Member of Phi Theta Kappa Honor Society. Portland Community College 2013- Current Portland, OR, USA

Currently taking classes for completion of an AAS Administrative Assistant Professional which will be concluded September 2014. Classes include Dreamweaver and Human Resources Management.

Degrees earned: Associates Degree in Accounting

Highlights

Microsoft Office Word, Excel, Publisher, Access and PowerPoint (with advanced

classes in Excel, Word) QuickBooks Website Management

Creative problem solving Database Management

Customer Service Employee training and development Organizational skills

Travel planning and administration

Type 60+ WPM

Career Portfolio for Bernice Henningsen Page 6

Accomplishments

Coordinated and implemented a yearly sales event with ten other quilt shops in California, serving as treasurer and advertising coordinator for five years.

Owned and operated a gift and fabric store in a tourist town for twelve years. Initiated the first quilting guild, designed a shopping and informational website for my store, wrote directions for quilt and sewing patterns and posted sewing tutorials on store

website. Taught sewing and quilting classes to all ages and designed a summer sewing program for local children on vacation in the area.

Implemented a reorganization of the reference section at the local college library to

make textbooks more accessible to students.

Organized a give-a-way shelf at the college library for withdrawn library books

instead of recycling or destroying them.

As a travel consultant was proficient in three airline reservation systems and served as an airline computer trainer for a temporary staffing agency servicing the travel industry.

Currently own and operate a web based fashion design business repurposing thrift store clothing into new garments. I am constantly updating my knowledge of web design, Search Engine Optimization, and social media. My designs have been featured twice in

a national Magazine.

Experience Columbia Gorge Community College June 2014- current Office Assistant to Student Services

The Dalles, Or Duties include:

1. Updating student records in Access, Excel and college database software 2. Prepare mailings

3. File Documents 4. Make and answer phone calls 5. Greet the public

6. Provide general information and any other office tasks as needed Columbia Gorge Community College September 2012 to June 2013 Library Student Assistant The Dalles, OR Duties included:

1. Processing and organizing new book purchases. 2. Assisting students with computer problem solving, research, and general library needs.

3. Checking library books in and out. 4. Shelving returned books.


5. Creating signs using Microsoft Publisher and Word as needed by the head librarian. 6. Inventory and searching for lost or missing books.

7. Assisting in reorganizing displays as needed. Rowe and Deming March 2013 to April 2013 Accounting Intern The Dalles, OR Duties included:

1. Assisted the administrative assistant logging clients into the firms scheduling software.

2. Organizing and scanning client documents into virtual file cabinet software. 3. Processed bills at completion of tax preparation. 4. Check book and credit card reconciliations for bookkeeping client.

5. Created depreciation tables for client. 6. Used Excel to organize client's monthly expenses for firm.

Bunny Rose & Co April 1998 to October 2010 Owner/Manager Groveland, CA Owned and operated a gift and quilting fabric store. Experience included all areas of store management including:

1. Assisted customers with purchase requirements. 2. Inventory ordering and management.

3. Creating store displays. 4. Hiring and training new staff. 5. Teaching local quilt and sewing classes.

6. Managed store books with QuickBooks. 7. Maintained and supported local business owners, serving as a chamber of commerce

director.

8. Designed and maintained a shop ecommerce site and blog. 9. Designed and wrote pattern directions for various sewing projects. 10. Organized and coordinated statewide sales events with other store owners.

11. Created and managed store promotions and advertising. 12. Liaison to event graphic designer and printer for all outreach advertising. 13. Responding to customer and vendor phone calls and emails.

ARJJ INC. March 2008 to August 2009 New Products Hostess Livermore, CA "Treasure Chest Hostess" on the online show "The Quilt Show".

Duties included: 1. Contacted companies within the quilting and sewing industry for new items to display

on the show. 2. Attained items from those companies as giveaways to the studio audience. 3. Displayed and demonstrated the products on camera with the main hosts.


Various companies throughout the San Francisco Bay Area, CA April 1979 to June 1988 Travel Professional Travel professional serving private and corporate travel departments. Also worked for a travel agency staffing company assisting numerous corporate and private travel departments,

Companies I provided temporary services include: Bank of America Wells Fargo

American Express Travel Gallo Wines CSAA (California State Automobile Association )

FMC Corporation Served as a new hire trainer for three different airline reservations systems and relief office manager for various travel agencies. Duties included:

1. Coordinating international and domestic business and vacation travel arrangements for

customers and corporate employees. 2. Negotiating business travel rates at hotels and car rental companies. 3. Responsible for monitoring the corporate travel expense charge card purchases for all

company employees staff.


RECOMMENDATIONS


2/19/2012

To Whom it May Concern,

RE: Bunny Henningsen Please allow me a few minutes to tell you about a woman I met over 8 years ago, Bunny Henningsen. When we arrived in Groveland, Bunny was one of first of our

small local businesses that reached out to us and introduced us around Groveland, helping us get our feet wet in town and instrumental in introducing us to those people who would eventually become our restaurant customers. Bunny's endorsements not

only taught us what a big heart Groveland has, but brought Bunny and her little business all of our referrals. This shows that Bunny is certainly a wise woman when it comes to building and growing a business. She also has great people skills.

In all the years we worked across the street from each other Bunny remained true to her customers and neighbors, staying open late, opening early for those special

requests and opening extra days when it benefitted the whole town. We wish Bunny and her fabric shop were still here for us. I have always enjoyed sharing a cup of coffee in the wee morning hours with Bunny and miss those days.

It is unfortunate that Groveland did not grow economically or in population, as Bunny would still be here had the our financial world not taken the turns it has. We wish

Bunny the best in whatever endeavors she takes on and know that her dedication to success will put her right at the top of her class. Please give your strongest consideration to Ms. Henningsen's application, not only do we feel she deserves it,

but she will make you very proud of your endorsement of her! Lynn Upthagrove,

Owner, Hotel Charlotte 18736 Main Street, PO Box 787

Groveland, CA 95321 Phone (209) 962-6455 Website www.hotelcharlotte.com

Follow us on Facebook! www.Facebook.com/HotelCharlotte

http://www.hotelcharlotte.com/

http://www.facebook.com/HotelCharlotte



CERTIFICATES

AND

ACHIEVEMENTS
