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HP Client Automation Core and SatelliteEnterprise Editionfor the Windows and Linux operating systems Software Version: 7.90

User Guide

Manufacturing Part Number: none Document Release Date: May 2010 Software Release Date: May 2010

Legal NoticesWarranty The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. The information contained herein is subject to change without notice. Restricted Rights Legend Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license. Copyright Notices Copyright 2009-2010 Hewlett-Packard Development Company, L.P. Trademark Notices The Apache Software License, Version 1.1 This product includes software developed by the Apache Software Foundation (http:// www.apache.org// Copyright 1999-2001 The Apache Software Foundation. All rights reserved. Linux is a registered trademark of Linus Torvalds. Microsoft, Windows, Windows XP, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. PREBOOT EXECUTION ENVIRONMENT (PXE) SERVER Copyright 1996-1999 Intel Corporation. TFTP SERVER Copyright 1983, 1993 The Regents of the University of California. OpenLDAP Copyright 1999-2001 The OpenLDAP Foundation, Redwood City, California, USA. Portions Copyright 1992-1996 Regents of the University of Michigan.

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OpenSSL License Copyright 1998-2001 The OpenSSLProject. Original SSLeay License Copyright 1995-1998 Eric Young (eay@cryptsoft.com) DHTML Calendar Copyright Mihai Bazon, 2002, 2003 Lab PullParser Copyright 2002 The Trustees of Indiana University. All rights reserved This product includes software developed by the Indiana University Extreme! Lab. For further information please visit http://www.extreme.indiana.edu/" .

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Documentation UpdatesThe title page of this document contains the following identifying information: Software Version number, which indicates the software version. Document Release Date, which changes each time the document is updated. Software Release Date, which indicates the release date of this version of the software.

To check for recent updates or to verify that you are using the most recent edition of a document, go to: http://h20230.www2.hp.com/selfsolve/manuals This site requires that you register for an HP Passport and sign in. To register for an HP Passport ID, go to: http://h20229.www2.hp.com/passport-registration.html Or click the New users - please register link on the HP Passport login page. You will also receive updated or new editions if you subscribe to the appropriate product support service. Contact your HP sales representative for details. The following table indicates changes made to this document since the last released edition. Table 1 Chapter Chapter 6, Managing the Enterprise Document Changes Version 7.80 Changes Instructions for creating and managing application usage data collection filters and deploying the Usage Collection Agent were added. See Usage Collection Filter Creation Wizard on page 217 and Deploying the Usage Collection Agent on page 218. New advanced policy management features have been added to Managing Directory Policies on page 159. New export/import cache data contents options have been added to Gateway Settings on page 264. Updated the name of the HPCA SCAP scanner in the instructions for downloading Live Network content manually. See Run the HP Live Network Connector Manually on page 523.

Chapter 6, Managing the Enterprise Chapter 8, Operations Chapter 8, Operations

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Table 1 Chapter

Document Changes Version 7.80 7.80 7.80 7.80 Changes New job template has been added for usage connect. See Sample Templates on page 309. Application usage data collection is now available in HPCA Enterprise. See Usage Management on page 368. Modified images and text for Vendor Feeds for Suse 9, 10, and 11. See SuSE Feed Settings on page 348. Added Suse 11 to existing requirement for registering with Novell. See SuSE 10 and SuSE 11 Registration Requirements on page 356. Explained Acquisition name format for Suse 11. See To create or edit an acquisition profile using the Console on page 357. Download Manager Options on page 335 has been modified where the delay time is now specified in seconds rather than minutes. More comprehensive explanation of mib option and default value change. See Agent Options for Patch Manager on page 337. Added Allow Internet access to Preferences area. See Preferences on page 339. Added Manage Installed Bulletins to Agent Options area. See Agent Options for Patch Manager on page 337. Save button now both saves and applies vendor settings. See Vendor Settings on page 342. New bulletin supercedence option explained. See Microsoft Settings on page 360. Settings management for software with configurable profiles. See Settings Management on page 276.

Chapter 9, Configuration Chapter 9, Configuration Chapter 9, Configuration Chapter 9, Configuration Chapter 9, Configuration Chapter 9, Configuration Chapter 9, Configuration Chapter 9, Configuration Chapter 9, Configuration Chapter 9, Configuration Chapter 9, Configuration Chapter 8, Operations

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Table 1 Chapter

Document Changes Version 7.90 7.90 7.90 7.90 Changes Support for SuSE 10 SP 3. Patch Gateway now supported on the Satellite server. See Satellite Console Patch Management on page 362. Smart Card authentication. See Smart Card Authentication on page 293. Support for HP Live Network Patch Manager Announcements on page 139.

Chapter 9, Configuration Chapter 9, Configuration Chapter 9, Configuration Chapter 4, Using the Dashboards Chapter 9, Configuration Chapter 6, Managing the Enterprise

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Added information on how to perform patch management efficiently in VDI. See How to Manage Policies for the Virtual Desktop Infrastructure on page 168.

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Table 1 Chapter

Document Changes Version 7.90 Changes Added new report for Application Management Profiles by category. See Settings Management Reports on page 227. The Patch Metadata distribution model has been changed to the default distribution model. See Patch Management Using Metadata. Reorganized and updated information regarding the OS image capture, publishing, and deployment process to reflect usability improvements implemented.

Chapter 7, Using Reports Chapter 11, Patch Management Using Metadata Chapter 12, Preparing and Capturing OS Images Chapter 13, Publishing Chapter 10, Wizards Appendix G, Capturing Windows XP and Windows Server 2003 OS Images

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SupportVisit the HP Software Support web site at: www.hp.com/go/hpsoftwaresupport This web site provides contact information and details about the products, services, and support that HP Software offers. HP Software online support provides customer self-solve capabilities. It provides a fast and efficient way to access interactive technical support tools needed to manage your business. As a valued support customer, you can benefit by using the support web site to: Search for knowledge documents of interest Submit and track support cases and enhancement requests Download software patches Manage support contracts Look up HP support contacts Review information about available services Enter into discussions with other software customers Research and register for software training

Most of the support areas require that you register as an HP Passport user and sign in. Many also require a support contract. To register for an HP Passport ID, go to: http://h20229.www2.hp.com/passport-registration.html To find more information about access levels, go to: http://h20230.www2.hp.com/new_access_levels.jsp

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Contents

1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 HPCA Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Abbreviations and Variables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

2 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31Accessing the Web-based HPCA Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Implement HPCA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Mandatory Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Optional Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Import Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Deploy the HPCA Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configure Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configuring Internal Policy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .