Business Ethics Group 7

8/3/2019 Business Ethics Group 7

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A Group Presentation on

Infosys Technologies: Powered

by Intellect, Driven by ValuesBy

Group 7Vikas Kumar Yadav

Prabhat RanjanSatyarth JaiswalK. Suresh Kumar

Nishant VatsaDebashish Khargharia

Mohd .ArifPiyush Saraogi

Gaurav Verma


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Approach to the Case

We started off by discussing about theproper framework of the presentation.

After having come to a consensus onthe framework, we came up with thefinal draft of the presentation after a

thorough brainstorming session.


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The end is important, but the

means are as important

Long Term vision of Infosys foundersTo becomethe most respected company in India. The end isimportant, but the means are as important.

Before liberalization, there were many incidents inwhich Infosys had to pay exorbitant amount (in theform of fines) to corrupt customs officials since theyrefused to pay bribe.

Infosys also had to pay way above the marketrates for the land it acquired in Bangalore since itrefused to grease the palms of government officials.


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The end is important, but themeans are as important

Murthy says, Being committed to values meansa willingness to pay a price for them in the shortterm. Otherwise, there is no meaning in sayingthat you are values driven.

Infosys founders have time and again stressedon their middleclass values.

1989 was a watershed year. Infosys founderswere inclined to wind up the company since thebusiness environment had too many regulatoryhurdles. But the vision and leadership of Murthycame to the rescue of Infosys.


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The end is important, but the

means are as important Murthy says, I observed how in a western

country even the socialists understood that

wealth has to be created first before it can bedistributed. You cannot distribute poverty.

Wealth creation to Wealth distribution : TheInfosys Way


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Values of InfosysInfosys believe that the softest pillow is a clear conscience.

Customer Delight: To surpass customer expectationsconsistently (under-promise and over-deliver)

Leadership by Example: To set standards in their businessand transactions and be an exemplar for the industry and

themselves

Integrity and Transparency: To be ethical, sincere and open inall their transactions

Fairness: To be objective and transaction-oriented, and therebyearn trust and respect

Pursuit of Excellence: To strive relentlessly, constantly

improve ourselves, our teams, our services and products


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Recognition of Values of

InfosysAward for the best annual report from the ICAIsix years in a row.

Ranked as number one place to work in India byHewitt Associates and Business Today

One of the 100 best places to work in NorthAmerica by the magazine Computer World


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Ethical Values of BusinessLeaders

Walking the Talk

Simple Living & High Thinking

Unwavering Integrity

Impartiality

Employee Welfare


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Walking the Talk

Murthy lived by his values and rules strictly setby himself at start of Infosys.

Rohan Murthy and Akashata Murthy

When he was traveling with his wife a non-Infosys employee, he refunded the companythe difference between the hotel cost of a singleand double room.

The best way of communicating any messageis walking the talk. You get the best credibility.


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Simple Living and High

ThinkingSame furniture and facilities for everyoneincluding the chairman

Mr. Murthy lives in a three-bedroom house in amiddle-class neighbourhood and drives in a

modest Opel


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Unwavering Integrity

Refusal to pay bribe to a customs official at thetime of importing the first computer to Bangalore

To ensure that the ongoing projects do notsuffer, Mr. Murthy left PCS about 14 months and20 days after tendering resignation

Although, the handover of GE project to anIndian Competitor took more than a year, it wasdone meticulously by the Infosys team


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Impartiality

No preference to family members; learnabilityand innovation was given preference

In God we trust; everybody else bring data tothe table. Only an argument that has meritwins; it has nothing to do with hierarchy


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Employee Welfare

Introduction of stock options for employees tomake them part of Infosys business, createdover 400 millionaires

To decrease attrition rate, bettercompensation packages were introduced

The company offered its employees severalperks, which included state of the artcampuses, high quality food courts, a foodcourt, a medical centre, a clothing centre,etc.


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Documents

Business Ethics Group 7