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Business English Upper Intermediate U2W09 John Silberstein [email protected]

Business English Upper Intermediate

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Business English Upper Intermediate. U2W09 John Silberstein [email protected]. Agenda. Public Relations Graphs – Cont’d. Public Relations. TOOLS. - PowerPoint PPT Presentation

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Business English Upper Intermediate

U2W09

John [email protected]

Agenda

• Public Relations

• Graphs – Cont’d

Public RelationsTOOLS

There are various tools that can be used in the practice of PR. Traditional tools include press releases and media kits which

are sent out to generate positive press on behalf of the organization. Other widely-used tools include brochures,

newsletters, press conferences and annual reports.

Increasingly, companies are utilizing interactive social media, such as blogs, Twitter and Facebook, as tools in their PR

campaigns. Unlike the traditional tools which allowed for only one-way communication, social media allows the organization to engage in two-way communication, and receive immediate

feedback from their various stakeholders and publics.

Public RelationsTechniques

Public Targeting

A fundamental technique used in public relations is to identify the target audience, and to tailor every message to appeal to

that audience.

PR Firms will try to use demographics to identify key segments to target, but not all segments are clearly defined by

demographics.

Demographic data may not be helpful when trying to identify people who may be willing to contribute money to a specific

charitable organization.

Public RelationsTechniques

Lobby Groups

are established to influence government policy, corporate policy, or public opinion. Such groups claim to represent a particular interest and

in fact are dedicated to doing so.

Public RelationsTechniques

Spin

In PR, "spin" is sometimes a pejorative term signifying a heavily biased portrayal in one's own favour of an event or situation. While traditional public relations may also rely on creative presentation of the facts,

"spin" often, though not always, implies disingenuous, deceptive and/or highly manipulative tactics.

Politicians are often accused of spin by commentators and political opponents when they produce a

counterargument or position.

Public RelationsTechniques

Spin

In PR, "spin" is sometimes a pejorative term signifying a heavily biased portrayal in one's own favour of an event or situation. While traditional public relations may also rely on creative presentation of the facts,

"spin" often, though not always, implies disingenuous, deceptive and/or highly manipulative tactics.

Politicians are often accused of spin by commentators and political opponents when they produce a

counterargument or position.

Public RelationsChannels

Media RelationsInterviews

News/Press ConferencesSpecial Events

Public RelationsChannels

Media Relations

News Releases: On-going news releases will cover new products, product

enhancements, personnel appointments and promotions, plant and other facility

expansions, pricing changes and, of course, key business developments such as contracts and marketing agreements.

Public RelationsChannels

Media Relations

Perspective" News Releases:  The �perspective release is a statement by an executive about an issue of importance to his or her industry. Such releases are

effective in building recognition and respect for company executives.

Public RelationsChannels

Media Relations

Articles:  features, application �and case-history articles, as well as

highly technical articles.

Public RelationsChannels

Media Relations

Papers and Speeches:  Speaking �engagements at key industry events

and forums provide important visibility.

Public RelationsChannels

Media Relations

Papers and Speeches:  Speaking �engagements at key industry events

and forums provide important visibility.

Public RelationsChannels

Media Relations

Crisis Management: Many companies would prefer not to have to talk to customers, the press or even employees when crises occur. But open

channels of communication enhance your company s image in good times as well as bad. �

A crisis well-handled can build well-earned respect, as well as trust in company

management.

Public RelationsChannelsInterviews

Can provide a venue where detailed information about a specific topic or range of topics can be discussed.

Public RelationsChannels

New/Press Conferences

Allow an organization or individual to discuss specific topics with the

“Press”. Usually reserved for major or significant events.

Public RelationsChannels

Special Events

Tradeshows, seminars, product announcements, tours, etc.

Describing GraphsUS Trade Wholesale Electronic Book Sales

Q2 2010 = $88.7 Million, July + Aug 2010 = $79.8 Million

Describing Graphs

Describing Graphs

Describing Graphs