BUS/475 Week 1 Knowledge Check Study Guide

8/9/2019 BUS/475 Week 1 Knowledge Check Study Guide

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eek 1 Knowledge Check Study Guide

Concepts Mastery Questions

VALID DECISIONS100

1

RHETORICAL DEVICES

AND FALLACIES100

2

ENHANCING

CREATIVITY AND

INNOVATION

100

3

CREDIBILITY OF

CLAIMS100

4

ETHICAL

IMPLICATIONS100

5

ORGANIZATIONAL

BEHAVIOR100

6

INTRINSIC


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MOTIVATION 7

GROUP STRATEGIES100

8

LEADERSHIP STYLE100

9

ORGANIZATIONAL

STRUCTURES100

10

THE COMMUNICATION

PROCESS100

11

APPROPRIATETECHNOLOGIES

100

12

PERSUASIVE

MESSAGES100

13

EFFECTIVE

PRESENTATIONS 10014

RESUME WORDING100

15

ETHICAL APPROACHES100

16

PRIVACY POLICY100

17


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ETHICAL CONDUCT OF

BUSINESS100

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Concept: VALID DECISIONS

Mastery 100% Questions 1

1.

Reaching a valid decision is based on the evaluation of arguments. If we know that a valid

argument has true premises, then a decision based on the argument______________.

A. must be sound

B. might be sound

C. is strong

D. might have a false conclusion


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The Correct Answer is: A.

Concept: RHETORICAL DEVICES AND FALLACIES

Mastery 100% Questions

2

2.

Identify the fallacy in the following piano store advertisement: “Pianos are our only

business. You’ll get the best deal at the Piano Experts.”

A. Ad hominem

B. Straw man

C. Hasty generalization

D. Red herring


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The Correct Answer is: D.

Concept: ENHANCING CREATIVITY AND INNOVATION

Mastery 100% Questions

3

3.

Which of the following statements describes creativity correctly?

A. Only highly intelligent people are capable of generatingcreative ideas.

B. Creative people are born with the trait.

C. Anyone can become more creative.

D. Children are more creative than adults.


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The Correct Answer is: C.

Concept: CREDIBILITY OF CLAIMS


4.

How would you assess the following statement? Consider both the nature of the claim and

the source. “Lottery director Mark Michalko said Thursday that allegations that

Californians are squandering money they once used for food to buy lottery tickets âare

just not correct.’. . . California Grocers Association president Don Beaver raised the issue

earlier in the week, saying five supermarket chains had complained that grocery sales

dropped about 5 percent after lottery tickets went on sale October 3.” —Sacramento Bee

A. Probably true

B. Probably false


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C. Requiring further documentation

D. Claim that cannot be properly evaluated

Concept: ETHICAL IMPLICATIONS


5.

The Sarbanes–Oxley Act was created in 2002 to improve and maintain investor

confidence. The act includes which of the following:

A. senior managers sign off on financial results

B. privately held companies must report to the public


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C. officers are exempt if they were not aware of amisrepresentation

D. company insiders may compose the entire Board of Directors

Concept: ORGANIZATIONAL BEHAVIOR


6.

Organizational behavior is examined at three main levels.

A. Traits, behaviors, and results

B. Affective, cognitive, and behavioral

C. Individual, organizational, and societal


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D. Individual, group, and organizational

Concept: INTRINSIC MOTIVATION


7.

Employees who have intrinsic work values will be motivated by

A. challenging assignments

B. status in the workplace

C. social contacts

D. financial rewards


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Concept: GROUP STRATEGIES


8.

Research on the five-stage model of group development shows that

A. all groups pass through the norming stage

B. groups always pass through the stages in order

C. not all groups go through each of the stages

D. all groups pass through the adjourning stage


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Concept: LEADERSHIP STYLE


9.

The extent to which a leader actually does help a group or organization to achieve its

goals is best described as

A. formal leadership

B. leader effectiveness

C. organizational profitability

D. informal leadership


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The Correct Answer is: B.

Concept: ORGANIZATIONAL STRUCTURES


10.

When the business environment is __________, an organization is most likely to

decentralize authority and empower its employees to make operating decisions.

A. stable

B. uncertain

C. unknown

D. transparent


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Concept: THE COMMUNICATION PROCESS


11.

To make your communication more effective

A. include as much information as possible, even if you arenot sure it is necessary

B. send the same messages by multiple channels

C. clearly address your audience's wants and needs, notyours

D. draw pictures and animations your audience willunderstand


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Concept: APPROPRIATE TECHNOLOGIES


12.

Which of the following meeting technologies would be most effective for negotiations,

collaborative problem solving, and other complex discussions?

A. Telepresence

B. Instant messaging

C. Teleconference

D. Telephone


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Concept: PERSUASIVE MESSAGES


13.

Most persuasive messages combine

A. many major points all at once

B. logical and emotional factors

C. truth and falsehood

D. current and very old evidence


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Concept: EFFECTIVE PRESENTATIONS


14.

Important design elements to consider when creating slides include which of the

following:

A. word selection

B. selecting background designs

C. selecting a theme

D. writing content


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Concept: RESUME WORDING


15.

Which of the following would be the best wording to use on a resume?

A. "I was in charge of a staff of six employees."

B. "I supervised a full staff of six employees."

C. "Was in charge of entire departmental staff."

D. "Supervised staff of six employees."


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Concept: ETHICAL APPROACHES


16.

The __________ approach to ethics maintains that an ethical action is the one that

provides the most good or does the least harm.

A. utilitarian approach

B. rights approach

C. fairness approach

D. common good approach


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Concept: PRIVACY POLICY


17.

Which type of privacy policy restricts an organization from collecting personal information

until the customer specifically authorizes it?

A. Opt-out model

B. Opt-in model

C. Electronic surveillance

D. Profiling


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Concept: WIRELESS COMMUNICATION


18.

Wireless communication includes which of the following:

A. Bluetooth

B. coaxial connections

C. traditional land lines

D. lighting connections


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Concept: ENTERPRISE APPLICATIONS


19.

Enterprise resource planning applications seeks to integrate a number of issues,

including which of the following:

A. vacation schedules

B. tenure of the staff

C. production and inventory levels

D. turnover rate of the project staff


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Concept: ACQUIRING INFORMATION SYSTEMS


20.

The request for proposal (RFP) is one of the key tools in acquiring information systems

and applications. Which of the following statements best characterizes the RFP?

A. The RFP must always be used.

B. It is prepared by the vendor.

C. It always identifies the price.

D. It defines the scope of the project.


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Concept: ORGANIZATION AND RELATIONSHIP OF COURTS


21.

The relationship between jurisdiction and venue of state and federal courts

A. often causes delays in case resolution

B. causes development of conflicting rules in similar

disputesC. is determined by the U.S. Attorney General

D. is well-defined by statute and case law


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Concept: LEGAL DUTIES OF CARE


22.

Businesses owe customers (business invitees) visiting their stores

A. no duty of care, the customer assumes the risk of injury

B. a warning of known risks, only

C. a duty to inspect for and warn of risks

D. a duty to repair hidden risks only where children areinvolved


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Concept: AWARENESS OF COMMERCIAL OBLIGATIONS


23.

A legally enforceable contract always requires

A. a written document

B. signatures of all parties

C. a heading saying “Contract” or “Agreement”

D. a manifest intent to be bound by the parties


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Concept: EFFECT OF REGULATION ON BUSINESS


24.

Regulatory (or administrative) law arises from

A. court decisions

B. enabling statutes

C. attorney general opinions

D. policy documents prepared by nongovernmentalorganizations


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Concept: ETHICAL CONDUCT OF BUSINESS


25.

The purpose of a clear ethical code in a business is

A. to draw on employees religious background

B. to encourage philosophical debate among employees

C. to regulate employees’ private conduct

D. to manage values and conflicts among them


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Documents

BUS/475 Week 1 Knowledge Check Study Guide